25-35% higher prices than anywhere else within walking distance in the area. The only people who shop here are people who are ignorant or simply dont care about prices. Very small selection/ rude staff and/or owners. Have been here a few times as I figured Id give them a second/third chance, but I wont be going back. 1/10 score!

I was expecting good customer service... Many places around that you will get better pricing better service

Door locked at 9:55p.m. on a Wednesday but their hours say 10:30p.m.

The worse experience I have ever had. Lady refused to accept my drivers license because it was from the state of Florida. Then she tried to quiz me on my drivers license, which reflected an old address. I explained to her I recently moved here about 3 weeks ago and I have two children one is 8 and the other is 2. She still didn’t believe me. She then ask why didn’t I update my drivers license then. I advised her I just moved here. I still have time to update my license, especially with the corona going on. So I showed her my first original ID that I have ever owned, which you can see my date of birth and the date of that original ID. Obviously, she refused to sale to me based off of her own suspicions. Therefore, I will be reporting this situation. Not only that, but she also accused my cousins of trying to steal when clearly they were trying to make a purchase. This was not my only time coming to this store, but it was the first issue I have ever had. I will push this complaint as far as possible so she will stop judging people based off of looks and stop being rude for no apparent reason. I will say the younger gentlemen was so friendly the first time I came here, that I told myself this will be the place I will come to all of the time. He as well questioned my age, but not to the extreme of the older lady. I don’t mind proving my age, but if I prove it in more than one way, and you still tell me I’m lying then I assume you’re refusing to sale to me for other reasons, and that I cannot accept.

Tried to charge me $2.00 for paying cash. So rude to me . I said no way. Do not even step in this store. Let them go out of business. SOON!

Super friendly and accommodating staff! The shop is always well-kept and they know their stuff really well. Will recommend alternatives when asked or have specific needs/questions.

I would leave zero stars if I could. The service here is terrible. I won’t come back.

Really nice people. Good selection and decent price. It’s my go-to place.

It’s small but it has what you need. Family owned!! Quick and fast

Great selection! Great crew 🤙

Today, August 1st, 2019, around 1:25, I went to this store to get some shots and a cranberry juice. Gave the woman a 5$ bill, the total came up to 4.98$. After I asked her if she wanted me to give her the two pennies, she told me that I owe her 2 pennies. I tried to give it to her after she gave me a dollar bill, but she got petty with that. So tell me why she folded her arms and looked at me with a cold death stare as if I murder her family member?? All for asking if she was sure about giving me a dollar bill and not owing the two pennies?At that moment, I knew I wouldnt be back again. Dont treat your customers any type of way and expect them to support you or your business. As I was walking out, the stare was so intense, I thought the devil was looking at me. No really, it was really an EVIL STARE. STAY AWAY IF YOU VAULE YOUR SANITY.

Love the family, always so pleasant. Been going here for years. Your ups store girl👍

A little more expensive than other places, but, staff was nice and accommodating. 5 stars for staff, 4 stars for price.

Hours incorrect. Closed a full hour before posted times

Good prices, friendly staff.

The workers here are extremely rude. I went in there and witnessed them be rude as hell to this young lady who was being so cordial with them. She was requesting a recipient for a purchase she had just made and they was refusing to give it to her. The lady told her she had to make another purchase in order to get it. The lady was screaming at her but yet the young lady remained calm. I COULD NOT support a business that was that unprofessional. I left but i hope that lady got what she needed.

A great place to shop. Wide selection. Very helpful friendly staff.

Strange bickering older couple. Lady was unfriendly and kind of petty. I wouldn’t come back here because of the bad vibes.

Awesome options and friendly service. Just a small bottle shop beside Kroger amongst some high end restaraunts. They have high end liquor behind the counter. Look up high on a shelf behind the register.

Liquor library! They have an excellent selection of craft beer in cold cases (refrigerated) and out. The aisles of liquor are very easy to shop and prices are clearly marked. They sell bitters and other obscure liquors. The parking lot sucks, which is not their fault. But the road out (and down) to a one way street has soooo many gauges from where vehicles have bottomed out turning too quickly from the sharp decline.

Located close to my home. Surrounded by restaurants grocery center with convenient amenities.

Rude and bully service. Except one of the sons and dad. Tobacco & Rum is just a little drive up in Vinings. Much classier and really cool service where you don’t mind spending your money and understand we’re all trying to profit off the American dream.

Conveniently located in the Kroger shopping center next to Crispina. Decent selection, cramped quarters. Not sure how long theyll last now with the bigger stores opening; Local Vine and Total Wine just down the road.

Process arent too bad. Friendly and helpful owners.

I dont understand all of these bad reviews. They must have changed owners or something because the couple that runs the place now are always friendly and welcoming. Also, contrary to what Google says, the business is definitely still open

Nice friendly folks and nice selection.

Worst place Ive been before. STAY AWAY, STAY AWAY. wife yelled at me for not spending more money. Hope they have their licenss up to date, they sold alcohol to my 16 year old nephew. zi . I WILL BE REPORTING THEM!!!;.

Ive been there multiple times since moving to to the area a few months ago and the experience is just okay. All of a sudden, my MS lisence is questionable even after I verified all of my information. Both owners refused to listen to anything I said and threatened to take my drivers license. I work full time and cant go to the dmv at the drop of a hat, f* me right? Listen to the other negative reviews and dont give them your money.

This place has a low rating for a reason. Others told me to never shop here and I wont spend a dime here ever again. The younger guy in his forties is either mentally ill or taking estrogen. I guess Vinings is the right place for him. Lol! Shop elsewhere. Too many other stores in the vicinity.

Dont waste your time. Customer service is something you dont have high standards for in a bottle shop but this place has shown me a new low. Horrible.

I didnt go here and Google is frequently wrong.

Decent selection, friendly staff.

David is the BEST. Always great recommendations on top-notch whiskey and very friendly/helpful.

Had to give them a One-Star. If there was a ZERO would have done that. Called to ask about something, and got a short-tempered, rude woman on the phone. Will not darken their doorway.

Good selection, decent prices. Beer is cheaper at Kroger next store though!

If I could rate them a zero, I would not hesitate. The husbsnd/wife owners are absolutely clueless about the products the sell and they have absolutely no couth or customer service skills what so EVER! THEIR EXCUSE, WE DO NOT DRINK, well I do NOT either and neefed a simple recommenda. Drive the extra 3 miles to next bottle shop, TOTALLY WORTH IT!

I walked into this store dressed up and the older lady cashed me out on my drinks. The very next day I came back not dressed. I had on a sweat shirt and jeans she refused to serve me with the same invalid ID she accepted the day before. I ran to the place I was staying and grabbed my passport and Temp ID to back up the invalid ID (my licence expired on my birthday and I had to have it renewed). The older lady still refused to serve me. I believe she and her husband discriminate on what you wear and the color of your skin.Do not walk into this store in regular clothes. You must come dressed up to be served or be white.

Great place! great prices and sweet, helpful people! I HIGHLY recommend!

A perfect place to grab some good craft beer

Great folks here along with fantastic choices.

Not the greatest bottle shop. Employees are pretty clueless about their product.

When I was in the area this was my premier pick up spot. Always had what I was looking for.

Convenient to the Cumberland area. Expensive, limited selection, and no Jim beam black?!?

I did not receive good customer service and product prices were much higher than other places in the area.

Go to Tobacco & Rum Package store up the street next to Meehans, its right up the street off Paces Ferry by the QT. This place has the worst customer service... should have read the reviews.

Always good service

Love these guys!

Friendly. Great selection.

Not friendly, always closes earlier than stated

They had everything I was looking for.

Limited selection. was over charged, the cashier took the price sticker off the top of the bottle when ringing out.

Fast check out

Great spot!

Very helpful staff

Great customer service

Gave us glasses free with our purchase!

Love the place

Great service

Great prices

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