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Dead River Company
177 Turner St, Auburn, ME 04210, United States
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Dead River Company
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Ca
Review №1

We have had a wonderful experience with this company. The workers are incredibly responsible and reliable. We had an entirely new propane system put in to replace our oil system. When a sink near the boiler had a leak the company sent a man out on Saturday, within a half hour to solve our problem. The company also was really flexible working around my in home work schedule. Our new boiler/water heater is very awesome

Ke
Review №2

Been with them since we bought our house 9 years ago. Their year round payment option is amazing and their service plan is even better! We have had some issues with our furnace lately, but they are on top of it and have been a pleasure to work with!

Pa
Review №3

We have just signed up as new customers, and right off the bat we felt that we would be known by name right away and receiving the best and most affordable service options available. The multiple options is nice to consider and decide what meets our needs best. The added bells and whistles, like a credit to start for being a new customer were unexpected, and the customer service was fantastic. All our questions were answered and we felt very well informed.

Sh
Review №4

I was looking for a new propane company, the level of service I received was top notch!! Cj and Lynn answered all my questions and were very helpful. Needless to say, I am now a Dead River customer! Thank you

Br
Review №5

All of the installation technicians were very knowledgeable, courteous and took pride in the work they did. All work was completed with neat workmanship. Could not be happier!

Wa
Review №6

I requested a smaller tank be replaced with a larger tank and the hook-up of a propane heat stove. The technician was excellent and did a great job! Well done...

Li
Review №7

Be aware that when you are on Easy Cap and other delivery services- you are charged a .20 per gallon on top of all the other service fees for your oil. It does not say that anywhere. You are charged for your service contract, charged for your easy cap insurance plus you pay the .20 additional per gallon for it being a full service company. Though they have great service people should be aware of how much they are paying for it.

Me
Review №8

Delivery driver & techs are friendly & knowledgeable. Customer service phone staff is friendly & upbeat every time I call. We have service contract for our furnace with Deadriver, it pays for itself. I don’t have to worry about who to call late at night, weekend or holiday when our furnace chooses not to work. Deadriver sends a tech out any day, any time. Great peace of mind. We have auto delivery set up, and that’s been very convenient. It’s one less thing I need to keep track of, they never let my tanks get low.

Mi
Review №9

Good, fast service when you need it. We lost heat the other day due to a breakdown of our furnace and within 20 minutes of our call there was someone from DR at our home to get our home warm again. Couldn’t have been happier.

Co
Review №10

Fantastic customer service, great and quick heating oil tank fulfillment when it was empty. They’re great!

Li
Review №11

There always so pleasant when I call and ready to help, if service is very efficient.

LI
Review №12

Had to call at 3 am and they had someone out within the hour and he was very pleasant as was the person on the phone they are reliable

Lo
Review №13

Both of you need to acutally have the facts before you write a review. Dead River Company does charge .20 a gallon when you are on the EasyCap. They do not charge it twice as you stated. You can chose to opt out of this type of program. They do offer many options. In regards to the propane, Dead River does not charge to pick up your tank. This is free of charge and they do refund you if you have any product in the tank and dont owe them money. There is no hidden fees with Dead River. They are upfront with you from the beginning and have FANTASTIC service!

Kr
Review №14

Dead River has been responsive when we were unexpectedly short on fuel, and was on top of things when we had a gas smell in the house (from the tank getting near to empty, it turns out). Very satisfied customer

Za
Review №15

We love the service contract! It made fixing an old and broken part on our boiler easy and relatively stress free!

Br
Review №16

Staff shows up on day scheduled and is pleasant.

Jo
Review №17

Good product reliable delivery

Re
Review №18

Rip off company

Information
5 Photos
18 Comments
4.7 Rating
  • Address:177 Turner St, Auburn, ME 04210, United States
  • Site:http://deadriver.com/?utm_source=google&utm_medium=gmb&utm_campaign=organic
  • Phone:+1 207-786-0386
Categories
  • Heating equipment supplier
  • Heating contractor
  • Propane supplier
  • Heating oil supplier
  • Oil & natural gas company
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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