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C & E Auburn Indian V-Twin
12015 Shale Ridge Rd, Auburn, CA 95602, United States
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C & E Auburn Indian V-Twin
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da
Review №1

True professionals here! I was traveling through the area on a 15,000 trip and needed a quick oil change on my ‘08 Harley Ultra Classic. The local Harley shop was too busy, so I called C & E. They said come on over and we will change your oil and wash your bike and have you out in about an hour.As soon as the technician got my bike on the rack he noticed a major problem with my main transmission bearing. He knew it would not make it the remaining 8,000 miles of my journey, and doubted it’d even make it another thousand. They analyzed the situation and all the possibilities of more parts that may be needed once they opened it up, and assured me they had all the parts needed for the job.They gave me a loaner to get around to dinner and my hotel and said they’d have it buttoned up by close of business the next day. They called me around 3pm the next day and had it done and washed and shined up looking new again!When I arrived, they had about 5-6 different bearings that they had replaced to show me that were coming apart or highly pitted and worn.Can’t thank y’all enough for getting me back on the road less than 24 hours after taking my bike in!Great team of pros here!

J
Review №2

😎They were very helpful Connie the MangerShowed my wife and I Indian Vintage t-shirts and we Purchase one.😎🥳Thank you will be returning .traveling from Sacramento was as fun ride.🤠😇We love our Brand New 2021 Indian Chief Vintage Motorcycle Asum. 😇

Ka
Review №3

Although I dont have an Indian, I have a Harley, they went the extra mile to take care of my bike, and install my new tires! Not only did they wash it, they even removed the melted rubber from my boot on my pipe!!! I also had my bike raised up, and Justin told me if it wasnt enough, he would gladly go up more to make it just right!! Great service department, and I will not hesitate to use them again!!

ro
Review №4

Nice dealership, they sell top of the line bikes.I recommend going there if your in the market for a new bike.

C
Review №5

Had a great time checking out the rides here at this bike shop. Great inventory of scooters too. Quality merchandise with a variety of sizes and styles. Service was friendly, knowledgeable, helpful and down to earth which is right on with me! Seems like they are good folks around here. I will be back around sometime to take test ride.

A
Review №6

Nice staff, sales and parts people are very helpful, thanks guys and gals

We
Review №7

We traveled to many Motorcycle dealerships in Reno and Sacramento. C&E was by far the easiest to deal with. The have plenty of stock to choose from. Everyone is nice a patient with our many questions and had no problem with letting us test drive. Jim Hatch was great to deal with when we bought our Bobber .....so much so that we decided to come back and get our second motorcycle there as well.

Ph
Review №8

Just had Metzler cruisetec put on brand new wow awesome tires . Super smooth. Perfect tracking. So far best tires Ive ever put on my ultra classic Harley.

Jo
Review №9

I called them when my normal Harley guy was three weeks out for service and was not disappointed. Great customer service and rates. I hurt my foot after I dropped off the bike and when I told them why I couldnt pick it up they had it delivered to my driveway later that afternoon.

Jo
Review №10

My jeep broke down there and they were the best. Thank you so much

Do
Review №11

Nice dealership, great staff, felt very welcome.

Lo
Review №12

Great place to go to look at Indian Motorcycle. The store manager Justin was great to talk to. He answered all my questions. Looking for a bike try C & E Auburn Calif.

ti
Review №13

They took care of me . And treat me like a person great people .Great place to buy a bike.

Da
Review №14

Awesome Indians! Love the bikes and the people running this place are awesome and very helpful. Bought my Indian Scout here and couldnt be happier with it and the great service department that takes care of my bike. They make you feel like part of the family, which is very comforting.

Se
Review №15

Only place to buy your Indian MC!😎👍

Sh
Review №16

The people at C&E Auburn Indian always go above and beyond for whatever you need!

Le
Review №17

Today was my first visit to C&E and it was great! I visited the shop to test ride a used 2018 KTM 1090R Adventure that they had on their website. (I know, a KTM at an Indian dealer?)I had called the afternoon before and was transferred to Jim. He answered all of my questions and give me information about the bike. So we set up a time for this morning to come see the bike.Upon arrival this morning Jim knew it was us and welcomed us by name. He must have spent at least 30-45 minutes with us looking over the bike. We set up test rides for myself and one of the other guys in our group.On a side note, while one of us was on the test ride, we noticed a nail embedded in the tire of my truck. Jim offered to fix it and ordered the patch kit to be delivered from a local auto parts store and patched my tire right there in the parking lot! No charge!Of course I ended up buying the bike and Jim and I worked out a great deal. He even threw in a free t-shirt!I don’t know about customer service at other bike shops in Auburn, but C&E knows how to do it right!

jo
Review №18

Went there to welcome Lou Conter WWII, USS ARIZONA survivor for a book signing event. Nice to see a American Hero..

Tr
Review №19

Fantastic store. Jim kept the process moving quickly and smoothly while answering all of my questions during the sale process. Their service department has been great as well. All round fantastic business and I cant wait to buy my next bike from C&E, hopefully sooner rather than later!

Ri
Review №20

This place is great I buy a lot of parts here for my electra glide. Always have what I need, I was even overly impressed with the service department WOW!!! all I can say is customer service like that is very rare these days. One on one communication and recommendation I will always take my bikes here thanks guys again.

Bi
Review №21

Great place .great bikes and awesomeness owners and employees

Ar
Review №22

Great dealership!

Ja
Review №23

First visit for warranty work on my Indian and the experience was flawless..

Ma
Review №24

I bought a 2020 Indian Challenger trading my 2018 Harley Heritage 114. There was an issue with the new bike and they actually let me take my old bike home so I wasnt left without a ride. The owner Carlo is letting me use his personal 2020 Challenger while my bikes being tended to. Who provides this type of service in this day and age? C&E does, thats who. Remember, its when things go wrong, how are they handled, thats what matters.

Ri
Review №25

Carlo is always very helpful

M
Review №26

Really cool place very knowledgeable about the indian line. Gonna buy my indian there for sure

Do
Review №27

Great bikes, cool gear and knowledgeable staff. Service department gave me some tips on how to fix my Scout. The guy was more interested in getting me back on my bike than making a buck. He just made a loyal lifetime customer.

al
Review №28

They have a lot of scout bobbers to check out, manager is awesome and so are people who work there.

Gr
Review №29

Great staff, awesome parts department, enjoyable visit

By
Review №30

I have a Harley and happy they still work on Harleys and stock some Harley parts, oil, etc.

Al
Review №31

These guys are great here. The service team is great and thorough and the best around. They fit me in for a small fix, that turned into a bit longer project and they kept their word and timeframe.They are friendly and helpful with everything you need.A must go to place.

Ro
Review №32

The best place to get your Indian or have it serviced. They are simply the best

We
Review №33

Drove 4 hours in hope of finding a bike that fits me comfortably. I belong to the IMRG#1950 so I thought I would make the drive since they sponsor the group.Walked in and was never greeted, a gentleman was there helping one of the ladies behind the counter. He made eye contact several times but that was it. Another lady walked out and never acknowledged me either. Looked around a little more and finally left. Maybe caught them on an off day.

Gu
Review №34

These guys are amazing. They work with you and get you the best deal. I been dealing with them for about a year now and they never seem to disappoint. Will be getting another bike for them soon. They have vase variety of bikes to choose from. From classics to the newest model.I highly recommend this place. 👍

Os
Review №35

Came here for my 500 mile service. Great Customer service! Definitely coming back in the future.

R3
Review №36

We were treated incredibly well at C&E. Carlo offered several Indians to try, on our own, and he shared a sweet route to head out on. There is no pressure to *buy right now* and everyone is genuine and friendly. The Indian rider culture and this type of response from Showroom Staff at Indian locations here in NorCal is what COMPLETELY CEMENTED this choice for us. Big shout out to Carlo and Emma Lujan. We will be back again and again.

Jo
Review №37

Carlo and Emma, C&E. are the friendliest shop owners I have ever met. Complete harley and Indian sales and service. A must stop for all your motorcycle needs.

Ni
Review №38

Great shop! Their repair shop is awesome and their retail side carries awesome unique pieces!

Za
Review №39

Jim is friendly as hell. Very knowledgeable. Great customer service

JA
Review №40

I recently made an hour long trip to this Indian dealership. The staff was friendly and informative. The bikes are better looking in person for sure. Videos and pictures dont do justice to how good looking these Indian motorcycles are in person.

L
Review №41

Friendly service! Owners are great people. I had a great experience here. I recommend this dealer.

PJ
Review №42

Got us in and out. Great guys here. Even washed my bike wild thing. Highly recommended

Pa
Review №43

My wife and I went to look at an Indian motorcycle and Emma greeted us. Not once did l feel pressured she was great and very helpful and personable. I explained my goal to Emma and when my goal is achieved we are buying a Roadmaster Elite from Emma and C&E. 👍✌️

Ma
Review №44

Always made welcome, coffee and chill out while browsing. Great place.

Pa
Review №45

Deal making place, treating their customer right...

Cy
Review №46

Great people. Quality attention and service.

Mi
Review №47

Owners are nice as could be, very helpful and good prices. Would highly recommend this shop if you own an Indian or Harley.

St
Review №48

Best Harley mechanics Ive come across. Jim knows his stuff and Im a huge fan of Emma (the E of C&E). HIGHLY recommended.

Mi
Review №49

Friendly, helpful people. If you want a new motorcycle, but it here. Service guys do an excellent job too.

Pe
Review №50

Great customer service Excellent bikes

Je
Review №51

Great place theyre very helpful they care about the customers and they go the distance to help you out. Price is a great Radio Jimmy and Ed and Rodger are great and helpful guys . Dont take my word for it ...Just Drop in and see for yourself .

Sc
Review №52

Great TLC for my 86 sportster!! And OMG the detailing is unbelievable. Sporty never looked so good!

sc
Review №53

Great folks very nice. Thank you for hosting the sweetheart run.we loved it.

On
Review №54

Friendly staff and very helpful, they let me do test drive with no hassle whatsoever, so awesome

Pe
Review №55

Bought my first bike here. Great family atmosphere and top notch customer service. Highly recommended.

Ta
Review №56

Thank you! Love our t shirts and my new jacket❣🤗

Ro
Review №57

Great selection of new and lightly used Indians, excellent service center, and really good people all around.

Ba
Review №58

They did me a great service...took me in right away reasonable prices and very friendly folks

Ma
Review №59

Not high pressure, just good quality people and information

ma
Review №60

Had everything I needed and usefull adviceKnowledgeable staff

J
Review №61

Great place almost had my bike

Br
Review №62

Great staff. Low-pressure. Easy going place.

Jo
Review №63

Good little indian dealership, friendly salesmen, nice selection of both bikes and apparel. Lots of events and rides out of this dealership, have not used service department yet.

to
Review №64

I will never have my bike worked on again at this place. Very disappointed !

Th
Review №65

Fast, friendly, knowledgeable & down right good people is what your gonna have to expect here. Enough said.... thanks

Br
Review №66

Always great service when I bring in my bike.

Ry
Review №67

Great place. Good people

Re
Review №68

The best folks around!! Always helpful, with no BS.

la
Review №69

Great people and service. I bought a new chieftain here and I couldnt be happier with it.

Ra
Review №70

Nice people, fair price and great service!

Mi
Review №71

Good service and just plain nice people.

St
Review №72

Not a lot of bikes. But really nice.

Tr
Review №73

Fantastic shop cool owner and no pressure.

To
Review №74

Great shop! Great brand

An
Review №75

The owners are sweethearts .when we bring our bike in for tune ups they give us a loaner to go for a ride when

Da
Review №76

It’s like a used car dealership what’s the deal is done they don’t know you anymore

Ro
Review №77

Friendly, helpful staff and lots to see and buy!

Tr
Review №78

Nice people and cool rides.

Du
Review №79

Horrible service didnt take seriously with REAL interest in buying a new indian

Ad
Review №80

What a great shop. Service is par-none.

Pu
Review №81

Great people, very friendly & helpful.

Co
Review №82

Jim and Carlos rock!

Ro
Review №83

I bought a new Indian motorcycle there

Te
Review №84

Good selection, excellent service

Ja
Review №85

Excellent Indian MC shop

Bl
Review №86

I plan on buying a brand new Indian motorcycle from them this spring.

Ko
Review №87

Great people reliable service

ma
Review №88

Very nice people an helpful

C
Review №89

Awesome manager and staff.

Vi
Review №90

Nice dealership, friendly staff

Ad
Review №91

C&E was excellent as always.

De
Review №92

Great place

ke
Review №93

Good customer service

Ro
Review №94

Bad attitude.

Пе
Review №95

Excellent shop. Large selection of bikes. I fell in love with this place! Highly recommend. Especially if you are thinking about purchasing a motorcycle! five*

Ch
Review №96

To always good1

Information
100 Photos
96 Comments
4.6 Rating
  • Address:12015 Shale Ridge Rd, Auburn, CA 95602, United States
  • Site:https://auburnvtwin.com/
  • Phone:+1 530-885-5556
Categories
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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