This place is awesome! First its so close to me I could walk if needed...I went in and showed the gentleman working there alone my device! He knew exactly what batteries were needed and took me start to it. Very knowledgeable, willing and totally awesome. Great experience!!!

Great experience, clerk was helpful and knew exactly what I was looking for.

I have always had amazing customer service and today was just that. They replaced my battery when autozone didnt feel like doing it. I have narcolepsy with cataplexy so heat takes a lot out of me. Your staff definitely made my day. Thank you

We had an amazing experience yesterday evening. I think his name was Devon he took the time to help me find all the odds and ends I needed and even pointed our an amazing deal on light bulbs. Very friendly very helpful. We will be back for sure!

Helped us find what we needed and let us know how easy it is to order more next time. Great little shop.

Easily ordered online, picked up using the order number and was off and way with my battery. What I like about Batteries Plus is that they generally have in stock batteries that you may have to wait to be ordered and delivered from other online or brick and mortar retails.

Great service and great price. Jason was not helpful he made sure that the batteries for the cyberpower surge and battery protection worked and installed the batteries at no additional charge. He also gave a 10 percent discount. I strongly recommend this store.

Knowledgeable,helpful staff,well stocked...prices higher than last visit.

My Key Fob for my jeep said that the battery was low. It was suggested that I go to Batteries Plus. I took the advise, and went to the one located in Aurora. The young lady who helped me, Ashley, was very helpful and was well informed about the products sold. For a low price, I was able to get a new battery for my key fob with a lifetime guarantee. You cant beat that! So far, no problems with my key fob. Thanks again Ashley!

Very helpful and professional! I would definitely recommend.

Very clean & well organized. Staff is exceptional, knowledgeable, friendly, & very helpful. Job well done!!

Love their lifetime battery Club for my car clicker. Great prices, friendly helpers and the best selection of batteries and other selections. And they put the battery in for me! Perfect!

The website says they work on my model of phone, and would even let me schedule an appointment, but I got there, and was told they cant even order parts. Very disappointing.

They always gave the batteries I need. This time I got a battery fof my key fob on my car.

I ordered two batteries online and I thought that I could have them delivered to my home, I found out that I would have to drive to the store to pick them up, which I did. The clerk at the store was very friendly and very helpful as the batteries that I had ordered are very hard to find at stores like Wal-Mart or Walgreens. Batteries + Bulbs have always carried the type of batteries that I need and for that, I am very grateful.

One of my favorite stores. So helpful and courteous.

I like their products but some of their staff needs an attitude adjustment.

Had an elderly friend with me who needed help & the manager went out of his way to help us. Gave her a chair to sit in while they got things done. Not a grouchy face or word the whole time ! Unusual for stores nowadays ! Both of us had a very enjoyable experience being helped. Kudos to the manager & his caring staff. Job Well Done !

There was a new girl and a tall, slender guy working inside the store. Both were extremely helpful and friendly. They searched in the store and backroom until they found what I needed. Thanks for the help and based on todays experience, I will shop there again.

Your marketing for website conflicts with in store shopping. And you dont give your staff the ability to help customers who are wronged by the website. A 10 minute transaction took over 30 minutes. Extremely frustrating.

Your technician was fast and focused on solving my concerns

Great to be greeted at the door.Knowlegable staff, helpful.Danielle is their manager...2 guys on the job Sunday 1pm at aurora store Fantastic!

Knowledgeable staff with a good attitude make coming here pleasant. They also fix and replace key fobs.

Is a fairly small store, very helpful and polite staff. Quick in & out.

The sales person lt me know that is best to fully charge the battery before I turn on my laptop while it is pluged in cause the battery could be damage know it is working great.

Sold me batteries that didnt fit and that didnt fit and then wont take them back.

Usually good help, but sold me a battery for my fob that only lasted a month, and then charged me for a replacement. :-(

Demetri went way above & beyond to help me. He was friendly, knowledgeable, exceptionally professional & just plain wonderful. Great experience. We will be back, again & again, for all our needs. Thank you so much for hiring such a terrific salesperson!

The store on Abilene was super helpful, I needed my car battery and other local stores told me it was too complicated for them to do. I called batteries plus, told them my battery had a positive fuse block, they told me to come on down and replaced it for free (with purchase of the battery of course). No muss, no fuss, the gentleman was very nice and knowledgeable and didnt make me feel like an idiot when others were turning me down. He was done in less than 10 minutes and I was on my way.

Always have what I need, although more expensive.

The guy that helped me today was so helpful and nice.

Needed batteries for two key fobs. With in ten minutes I had the two batteries installed in the fobs and I was headed out the door. Good job.

Competitive prices on auto batteries. Fast professional installation without an appointment.

I dont go that often because I stock up on batteries because of my carbon monoxide and smoke detectors.

Wonderful and friendly service. changed battery in wifes C300 for $200 less than the dealer in about 10 minutes. 100% recommend for car battery replacement!

So I went to fix my screen for my iPhone and changed battery. After fix my home button did not work on the way home so I returned to the store and they said we will take care of it. However seems COVID we have to write till apple store is back open. That was fine with me.So I waited for 2 weeks and I called and no call back. I called 4 times now but no response from manager.You lost one more customer. I am not going to batteries plus.

I was helped by Kaleb, he was very helpful and replaced our car battery for free!

Bought two batteries for fobs. Both do not work now. One we were told the metal piece broken. He should not have sold us a battery if he knew it would not work. Not sure why he went to the back to put them in. I have always had them put them in in front of me.

Great experience, awesome staff

Great prices and found the battery that I needed

These people are a joke. I ordered several batteries packs to be assembled. First I was told they would be ready Thursday by James (district manger). Then I received a call telling me it would be Friday morning as they didn’t have the cells. Friday no call no battery packs. Saturday put on hold twice for over 30 min. Still no battery packs. These battery packs are used in emergency medical equipment and they were aware of the importance of timing.Don’t waste your time, Go elsewhere as I did!!

Very knowledgeable, they do just about anything there loved it.

AVOID AVOID AVOIDFirst, the customer service started off bad as soon as i walked inside with an ADA, Aurora-licensed service dog. The rep asked if he was a service dog, i confirmed and provided his tags. However I was told he must be wearing an approved vest.I decided not to question what an approved vest was but did inform the gentleman that a vest is NOT required by law and, I was just dropping off my phone quickly. Regardless, I was again told my service k9 HAD to have a vest on.I relented and went and put it on him and reentered.Now, after waiting for the additional 4 ppl who entered in the meantime, it was my turn at the counter with this gentleman. I made an attempt to bring levity by commenting on my trouble following directions to the store... no response.Well, I had an appointment for quick, while you wait phone screen repair that BATTERIES PLUS advertises. The gentleman tells me no, itll be at least 2 and a half hours because Im here by myself.Now I understand a one person shop can be difficult to manage on a weekend but WHY DO THEY ALLOW APPOINTMENTS IF NOT ACTUALLY AVAILABLE?All in all... Id rather pay more and go to a store where a) my business is respected and appreciated and b) the customer service is at least average.BATTERIES PLUS BULBS on S. Albilene is NOT recommendedNote: I will be filing a complaint with the company for discrimination against persons with disabilities

I left my iPhone X to have the battery replaced yesterday for five hours...all to come back to pick it up and be told that the screws were stripped therefore the battery could not be replaced, unbelievable and frustrating!!! Then, they told me that UBreakIFix had the tools to open and replace the battery. Went to se them and they were able to open but the screen cracked since the screws has been stripped by battery+ and had to pay $300 vs $70 that battery +bulbs was going to charge just to replace the battery. I don’t understand why they just could not be honest with me and ended up causing more trouble, where I ended up paying much more money! I do not recommend this place!!!

David was awesome to work with. He was extremely knowledgeable! The battery I wanted had the terminals in the opposite direction and so he made an extension secured it with this thing thats better than electric tape. He also told me that my battery bracket needs a little maintenance and told me what tools and materials I needed to get to do the job myself. He was also very friendly and we had a cool conversation about Subarus. Im definately coming back here if I need anything battery or car related!

Always got what you need at the store, but were in the digital age now, so you know how that goes... Good store tho

Patrick was very knowledgeable about my phone issue. He saved me from having to buy a new one.

This place is great. They actually have cell phone batteries in stock. They even installed the new battery for me.

One person working, and he seemed new and without much knowledge of batteries. He tried to tell me it would take days to charge my car battery. Took it to O’Reilly and they had it charged in 1.5hrs. How could it take a BATTERY store that long to charge a BATTERY?! Also new battery pricing was way more expensive (after the new employee took 10min to look up pricing) then the quote I got at Costco and O’Reillys. Don’t go to this store.

No hassle exchange for battery under warranty.

Helpful staff with a variety of batteries and bulbs.I needed a battery for a portable TV. They were able to make a custom one for the tv.They also fix phones and tablets.

Ordered online and got email quickly to pickup, order was correct. Easy

I had gone to the Batteries + on Colorado Blvd looking to replace batteries in my lawn mower battery. They were out of the batteries needed to replace the ones in the battery pack and suggested I go to the Aurora store. I had gone to the Aurora store on a Sunday and the person that replaces the batteries was leaving for the day. I said I could leave the battery for them to replace the batteries and I would pick it up on Thursday and it would give them plenty of time to replace the 3 batteries needed. I pick up the battery on Thursday, it had my name on it and paid $160 some dollars and left with the battery. When I got it home I put it on the charger. An hour later the pack was not charging. I had a suspicion that the batteries were not replaced so I opened up the case and found all the old batteries. I paid for my old batteries! I immediately returned to the store and talked to Clint who was very apologetic and helpful and replaced the batteries. I again returned home to find that the charger would not fit the orientation of the battery. I called Clint and said I would return in the morning to have the batteries installed correctly. I did return in the morning and batteries were finally installed correctly! It took 5 trips overall to have the batteries installed!! It should have taken 1 trip!! UPDATE: Management reached out to me. They worked with me to my satisfaction. I appreciated the time and effort they made to make me a satisfied customer!

The sales people are always so friendly and helpful! They also give great advice and answer all of my questions. Plus the prices are great!

They had just what I was looking for

Zander was able to locate a special application battery for my vehicle that wasnt listed as availible on line.

The people that are very very courteous all the time and generally they always have everything I need and if you dont have it they have no problem telling you where you can go to get your problem resolved.

Best service ever the manager really takes care of all of your wishes and gets to everyone. Friendly service they go above and beyond so highly recommend... coming here again to repair my car keys. Update Repaired my keys so Im extremely happy with the results they are the best!

They had to replace a battery under warranty. The exchange of the battery no problems and had records of my original purchase.

$20.00 for a 2019 VW JETTA fob battery Change for life! I love this place!❤️

I needed the battery replaced in my Samsung S7 phone and the guy was able to do it in 15 minutes.

I just live James Garrett that works here. He was so awesome and helpful and knows the products very well. He should get a raise.

Great service, they replaced my Galaxy S 6 battery very professionally and I saved $10 by booking on line. Also I bought 24 AA batteries at an amazing price! Ill never go anywhere else for batteries.

They put in car batteries free. That is so nice.

I highly recommend this place. I went there for them to program my Lexus key fob. I came there with a key fob I bought off amazon which apparently had a wrong chip in it so it wasn’t possible for them to program it.My only option was to order a 200plus dollar key and I wasn’t ready for that. Instead the we decided to switch the chips in my current keys with the new one.(my current keys fob was broken but chip still worked). I was so amazed they found a way to make it work because not only was the housing different, they managed to undo my mess of gluing my keys and chipped and cut and made the chip fit into the new housing. This was probably a 500+ dollar job but I Left there paying $33. Let’s not forget about the numerous discounts they offer. I was so happy with the service I left there paying full price which was the 33 dollars which included a pair of new wiper blades so in theory they did all that for me for free(even tho I had a 50 percent discount with me).. I have never seen a group of employees invested in making their customers happy and the Store manager Robert was the lead on this. He was the one who came up with all these out of box ideas and wade what seemed impossible possible. These guys saved me probably $300 plus and the pain of going to a Lexus dealership. Seriously whatever you need, check them first and see if they offer that service because they are amazing.

Cause youve always gotten my order right and quickly.

Need a battery? They got it. Or they know who can ship it. Good experiences with this crew.

Even though they did not have the battery I needed they offered to call me when they get it in. Very helpful and great customer service

The staff person was slammed today with long line. He politely asked if I could let him attend to the line after which he would bring my tractor battery out to my truck. Very professional- despite the challenges of managing a stressful situation!

You can get a wide variety of batteries and bulbs here, including automotive. If they dont have it they say they will order it for you, but out of the 3 or 4 orders I have placed with them none ever came in, and I had to drive to another store to get it. Always busy there and minimal staff, so dont go if you are in a hurry.

The underdogs of technology, batteries and repair services; both under one roof! Come get a new screen for way less than a new phone or tablet, smart home accessories, low-wattage super bright LED lighting and, of course, just about any battery you could ever need. Worth a visit!

Clint was very helpful and pleasant. He installed the car battery quickly and had us on our way.

Amazing customer service from Clint. He had me set up with a new battery, no hassle, they have my business for years to come. Thanks!

Didnt have what I needed but great service

Always have what we need at a great price

Great service, good prices

Didn’t have the bulb or the Key Fob for a new dodge truck which is a really popular vehicle... if your going to advertise the fact you inventory parts then you should probably be sticking a couple of all the major brands

I have a rare watch with a dead battery. Searched everywhere high and low with no luck on go ding this special battery. Found this place and was help with great customer service! They had the battery, installed it and had me very satisfied. Great place

Very friendly, helpful staff. I purchased online, which was very easy and picked up in the store.

Th gentlemen who helped me were very nice! I even got 10$ off for just scheduling my appointment online. And even applied the extra screen protector I purchased for my iPhone for me.Only minor issue was my replacement screen was not at store for them to work on at the time I scheduled my apt for. They did have it brought over from another location which was great but ended up being about a 5 hour process time. Other than that I would highly recommend.

Ben and the entire staff was great, efficient and thorough. Thank you very much

Great staff fun conversation and awesome customer service

Super nice employees, prompt service, and an awesome watch battery program!

They were set up very well. I like the fact that it was well organized.

Its a good place for batterys and bulbs

Ben, thank you for helping me out and guiding me in the direction for getting my phone fixed.

Friendly customer service, large variety of batteries and bulbs. They also fix phones, which was why I was there, but unfortunately they didnt fix my model. Still a good store.

Had to get an I Phone screen replaced. Called in the morning, Kaleb took my call and was very helpful and polite. Got to the store and had Kaleb helping me again, OUTSTANDING service. Price was good and was done on time that was promised. Thank you Kaleb for a great job.

I purchased a car battery less then 3 years ago, the 1st battery died in about 9 months, they replaced it without issue. The replacement battery died after 3 months and with a stern warning from a gentleman that they usually dont replace after the first one, but he replaced it and after 1 year and 7 months again it just died. Dont reccomend a battery from here.

Great $ervice

I was here yesterday looking for an unusual bulb. Jerry and Luis went out of their way to locate the bulb which apparently had been discontinued. The bulb was for a Christmas ornament that belong to my wifes late mother. It put a huge smile on my wifes face. I cant thank you guys enough!!!

Called to check to see if a deep cycle battery was in stock, and if it was right for what I intended to use it for. Only took a minute to get answers.

I needed to get my iPhone 6s Plus screen replaced. The two gentlemen that assisted me last night certainly knew there information and were quick to get me in and out of the store. My phone works like it just came out of the box. I was also able to pickup a new small powerful flashlight for working at the airport. Id recommend them to any friends or family. Oh and they generally beat any prices.

The representative very professional and friendly.

What a great place Charles was very helpful, funny and charming.

The online order was easy to navigate and place the order. The salesman at the store was corteous.

Fast, knowledgeable service in spite of his coworkers calling out on a Friday.

The gentleman that waited on me was very knowledgeable, patient and fair. GREAT place

Got a good price on an unusual batter that they had in stock and came out with 6 led bulbs for CHEAP!

Helped me find the correct and least expensive battery for an old nikon camera I had Just purchased. Then installed it for me. Cody in Aurora Colorado went above and beyond for customer service. I will definitely be shopping here more often.Couldnt ask for a better purchasing experience.