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Columbia Factory Store
1650 Premium Outlet Blvd Ste 1450, Aurora, IL 60502, United States
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Columbia Factory Store
Comments
Pr
Review №1

Love Columbia. It has good jackets on great price. Cant go wrong with Columbia

Do
Review №2

I love the fact that you can get great deals on quality merchandise at the fraction of the cost

Dr
Review №3

Great deals for black friday! Awesome store,poor selection of winter jackets . All in all worth it. 😀😀😀 And make better deals on regular days, as well selection of winter jackets with down filling. Also nice outfit of store, organized, clean, polite staff and very helpful. Keep it up!

Gr
Review №4

Great active wear clothing for the entire family!

Ke
Review №5

If you are a fan of Columbia clothing, what are you waiting for? Great store!!

Mi
Review №6

All I can say is wow, customer service is outstanding, great store had everything I wanted

Pe
Review №7

Still a lot of great choices with fantastic prices

Na
Review №8

Older white female employee accused me (latino man) of stealing. All I did was try on a jacket that turned out to be too small for me, I then put it back on the rack I got it from. I looked around for a few more minutes then as I was leaving the store she accused me of putting jacket in one of my bags. When I proved her wrong she didnt even apologize. I was so taken back by what had just happened I just left the store. In hind sight I wish I had asked to speak to a manager and demanded an apology. Will never return to that store again.

Kr
Review №9

I had an excellent experience at this store. Mike (one of the managers) was incredibly helpful and went above and beyond to provide fantastic customer service. Definitely a great place to shop, quality items, and good prices.

MR
Review №10

Nice prices

Ma
Review №11

Good buys

Li
Review №12

Sales sales sales quality clothes affordable prices

Mi
Review №13

Good reasonable clothing and good prices

Je
Review №14

This is one shop I have to hit if we go to the outlet. I can spend the whole trip here while the rest of the family does their shopping and Id be happy. Got a great deal on a 3 in 1 jacket last time in the off season.

Mr
Review №15

Great deals.

Ma
Review №16

Vry nice, all the staffs are very cooperative.

X
Review №17

Great prices

Al
Review №18

Wish the selection for winter clothes was a big bigger and maybe more colors than green and black/grey.They did have great discounts on shoes and sweaters and coats. Went to Alaska and didnt get cold.

Jo
Review №19

Absolutely worst experience ever!! This store does not value integrity. An employee told me that clearance with the green tag was 60% off and they only gave me 20% off. Shortly after paying I realized the issue and I went back to ask. The employees were extremely rude, unhelpful, and impatient when I told them my items were rung up wrong. I spoke to the manager and he had a bad attitude. He stated that he could not change it. I spent over $200 and I got treated like I was in the wrong even though they didn’t honor the deal/discount. I will never come back to this store. They have extremely bad customer service!!!!

Pa
Review №20

Its a nice selection of the Columbia gear thats been destined for outlet stores. However sizes can be hit or miss. Some clothes are all XS and others only XXL. The other sizes go quick when they hit the shelves. Knocked 1 star for staff unfortunately. In more than one visit been met with less than helpful or nice staff. But still a good store to check out.

Ni
Review №21

It seemed like there were a few Associates that wanted to be helpful. They definitely need to get some type of training so they are familiar with the products in the store. I was hoping to spend a few hundred dollars gearing up for a Europe trip. Im going to a different Columbia store!

Mi
Review №22

I havent seen my coupon on my email yet after three weeks.

Ja
Review №23

Prices not very good for an outlet store. Other Columbia outlet locations have better selections and better prices.

M
Review №24

Helpful. Decent stock of items. Customer Service cool.

K
Review №25

Friendly and knowledgeable staff about outdoor clothing and accessories.Clean store, decent sales on items.

Su
Review №26

If you shop here, make sure you check the price before you pay.There is a great possibility they will charge you more!!!We bought 5 things, 4 of them were charged higher than what they labeled.When we realized the issue went back to ask, the staff were rude and inpatient.Maybe they do it on purpose all the time, so felt unhappy when I found out???

El
Review №27

Ok

Pr
Review №28

Nice place to buy cool winter clothing

Fr
Review №29

Great deals

Ni
Review №30

Variety is great... College monogrammed stuff at cheaper prices. I picked up two ND jerseys and half the cost

Ro
Review №31

Good clothing for the winter better when the season is over and you get good prices

Ma
Review №32

Located at the Chicago Premium Outlets mall. You can find some pretty good deals on Columbia clothes here. They also have a footwear section.

Ru
Review №33

Got some rain gear for a fraction of the price.

go
Review №34

You should update the location its inaccurate

Ch
Review №35

Found .y Tennis shoes..great price!

Cy
Review №36

This is a great place 2 shop. They do however need 2 include larger sizes.

Im
Review №37

First time to visit. Prices were high, we did not buy anything

Ha
Review №38

#ColumbiaOutlet Manager Very Bad Attitude. I wanted to return too small snow pants. To my surprise they were further discounted. I mentioned this to the manager and he ignored me and issued an even exchange. In walked around the store and went back to him and said that is not right. I want to return them and buy them back at the discount. He was very annoyed at this. At my repeated request he finally processed the savings for me but was visibly and verbally annoyed. I love Columbia clothing but I suggest you better train your managers on customer service. #Columbiaclothing. #Columbia

Ni
Review №39

Good place for shopping winter wears I love there Omni heat jackets.

Ja
Review №40

After a little hunting I should have gone to Columbia the first time...... better quality shoes for a better price...... you have a customer .......thank you

Co
Review №41

Went in to return a coat I bought online that was too big. Staff was helpful made for a quick and easy exchange and got an additional discount.

St
Review №42

Lost a bad from another store and they helped me recover it. Saved my Christmas

**
Review №43

Great prices..friendly service

Li
Review №44

Always has year round outfits no matter the time of year.

Am
Review №45

Every time I come to this mall I always have a bad experience but today I stopped by Columbia and that all changed.

Ed
Review №46

Good selection, friendly staff, and excellent prices!

To
Review №47

Fake sale on October 3rd to 6th, they changed the price for higher and made sale 100 off

Ad
Review №48

Sometimes they have good sales.

Ja
Review №49

Great service and deals here.

Ev
Review №50

The staff is extremely knowledgeable and and very patient

Ch
Review №51

Columbia and Mountain Hardware clothing and accessories. 25 to 60% off. Whats not to like about that!

Fo
Review №52

Sales on everything coat sales are reasonably priced

al
Review №53

Great selection and prices

Au
Review №54

Love Colombia great deals

Be
Review №55

Fantastic deals and sales people are super knowledgeable.

Mo
Review №56

There is this manager called nicol and she told me you cant keep coming and going in the store, what an attitude!!!! Never going there again ! !!!

Je
Review №57

Good prices on vests!

No
Review №58

Very organized and a pretty good selection of clothes.

Da
Review №59

Helpful staff

Ma
Review №60

If you are looking for good wear at a reasonable price, this is the place!!

Ma
Review №61

Best outdoors clothes of this outlet!

Mi
Review №62

Good selection and good prices

na
Review №63

Great prices. Military discount

Je
Review №64

If you pay attention to sales and buy off season you can get some killer prices here.

Ro
Review №65

Looking for XXL sized jacket and found it here. More choices than the full priced store in Oak Brook.

Ro
Review №66

Great sales and friendly staff

Ge
Review №67

Great place to shop

Al
Review №68

Great brand good prices!

Ca
Review №69

Good place 👍

Ma
Review №70

One of my favorite stores

Pa
Review №71

Nice discounts

Je
Review №72

Toll is only with coins possible

Ch
Review №73

Awesome sales

WH
Review №74

Comfortable? Yes!

He
Review №75

Great deals

xa
Review №76

Best deals here

Ga
Review №77

Great deals

Na
Review №78

Hard to get in the changing rooms

Ra
Review №79

Great place for shopping

Lo
Review №80

Good deals today

Ja
Review №81

The manager is so rude with the clients and the workers

RI
Review №82

GREAT DEALS

ED
Review №83

Great prices

Ev
Review №84

Good selection

Mi
Review №85

Great price

Ed
Review №86

Great Place!!!

Ga
Review №87

Food Service

Wa
Review №88

Beautiful

Ca
Review №89

Everything is very good, especially the specials, the staff and very good quality of clothing😉

Ru
Review №90

Good offers

Jo
Review №91

All very well.

Ru
Review №92

Good prices excellent quality

Za
Review №93

Keeps the promise. Great products of Colombia at sane prices.

Ro
Review №94

Very good place for shopping. Excellent prices. Very ASSISTED AND VARIETY. AHEAD

Te
Review №95

I love everything

Öm
Review №96

Variety abundant price affordable

sh
Review №97

Bought a flat shirt!

PA
Review №98

Good discounts

Jo
Review №99

Well-stocked store located in the Premium Outlet in Aurora Il has all sizes

Y
Review №100

Yes, well stocked.

Information
60 Photos
100 Comments
4.3 Rating
  • Address:1650 Premium Outlet Blvd Ste 1450, Aurora, IL 60502, United States
  • Site:https://stores.columbia.com/aurora-factory-store
  • Phone:+1 331-212-3028
Categories
  • Clothing store
  • Outdoor clothing and equipment shop
  • Shoe store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:Closed
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:12–6PM
  • Sunday:11AM–7PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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