user
Ace Hardware of Buckley Square
17190 E Iliff Ave, Aurora, CO 80013, United States
Appearance
Ace Hardware of Buckley Square
Comments
Ca
Review №1

Super knowledgeable staff. They didnt even make fun of me when I told them Im afraid of spiders. Got a full spider proof suit for like $30 and now the crawl space is cleaned out. 6 stars.

Wi
Review №2

Great experience here, i was looking for some rare m4 10mm hex head screws and an employee named Bob was happy to help and with his experience was able to find the ones i was looking for. Thanks Bob you were a great help and they worked. One happy customer!

Ah
Review №3

This ace hardware is the best one I have ever been too, I went in to get a bolt for my saddle bags on my bike then when I was leaving I remembered I needed some sort of gasket to fill the holes on my saddle bags, I went back in and started my search, an older gentleman told me one of the associates named Katie was a huge help to him. I went and asked her and explained my situation and she right away went over to the auto section and found something that could have worked. We went back and forth from inside of the store to my bike and tried Multiple different things. Finally we found a few plastic rivets that worked! Not only was Katie super helpful but she was super kind, knowledgeable! Thanks Katie for your help I will definitely be coming back in the future! 👌🏾👍🏿🙏🏾

Br
Review №4

Its April 15, 2021 and of course its still snowing in Denver. Problem is my snow shovel broke last snow storm. Other problem is, its April and all the stores have depleted their inventory of snow shovels. However, after calling around and eventually dialing Ace Hardware Buckley Square, a very nice lady said she would go look in the back stock rooms - she found just 3 left - I was ecstatic! I said Please just pick out the best one and I will be over in an hour. I got there as promised, and the shovel was waiting for me there at the register. It was the same nice lady at the register from the earlier phone call. She was really friendly - awesome experience! Thank you very much!

Sh
Review №5

The staff goes out of their way to help me as a customer. If they dont know the answer, they will find out. Very personable and friendly. I hope this store never goes out of business. I dont even like to shop Home Depot or Lowes. Ace is the place!

Ma
Review №6

Bob O was absolutely the best!! I love this store so much!!! They always help me with everything I need :) He and his associate who was also a very nice young man helped me fix a simple issue I had with stripped screws on a ceiling vent cover I am happy to report it worked like a charm and he gave me the screws free of charge!!! Excellent customer service and I will not forget their generosity this will always be my go to place for everything home related. Thanks Bob and Ace hardware for making my holiday a little brighter!!

Mi
Review №7

ACE is always one of the most convenient places to shop. Staff is super friendly. Might cost a little bit more but the lack of stress is well worth it to me…

Mi
Review №8

Marissa was an outstanding help. No matter if the part I needed works or not she went through several aisles just to find something and Im define something and I believe it is going to be just fine. Thank you to her.

Ge
Review №9

Hope they stay around forever, single bolts and screws are so much easier to get here. Love Ace!

Bu
Review №10

Very grateful for Ace Hardware. It is common for staff at the Big Box stores to recommend Ace when no one else carries the part you need.Such a contrast when it comes to on hand inventory that is always easy to locate. The knowledgeable staff is readily available to make your visit fast and friendly.

Je
Review №11

Ace is the place.... The place for amazing service. They may be more expensive... I havent even checked, but the high level of customer service made it worth it. The people that work here know what the hell they are talking about.. Unlike other big box stores. Support smaller, more local places like this Ace.

Co
Review №12

The store staff is always willing help you find what you are looking for. Very knowledgeable and courteous. Nice atmosphere.

Ry
Review №13

Bought some mulch here, it was a little pricey per bag but thats just ACE hardware in general. While loading my car a super nice employee on his lunch break came and helped me load up. I have a bad back and I think he noticed me struggling. I wish I would have gotten his name for praise. Thanks my dude!

Ac
Review №14

Great, friendly, knowledgeable service. Decent selection of product, especially for everyday necessities. Can be a little more expensive than Home Depot or Lowes, but then you dont have to deal with Home Depot or Lowes.

Je
Review №15

My go-to place for key cutting. Have only ever had one not work, and they recut it the next day perfectly. Friendly staff, easy to find stuff.

Go
Review №16

Kind service and easy to find what you need. Always favored over Home Depot and Lowe’s for everything besides the huge stuff.

Sn
Review №17

Very helpful-- we needed paint matched and the man helping us did a great job.

Sh
Review №18

Friendly staff, great selection and pricing

Em
Review №19

Got a key programed today. They help me out!! I highly recommend them. Im a customer for life!! Thank you so much!!

Br
Review №20

Had exactly what we needed and the staff was very friendly and helpful! The kid at the register was awesome!

Ra
Review №21

Love this place! Good stuff and great prices! Thanks Ace! :)

Ma
Review №22

Everything you need all in one place with a smile! I use this store more than any other.

S
Review №23

Friendly helpful staff, had items needed

Ch
Review №24

Mike was an absolute gem!! He replaced my Honda key for me and he actually cared! He didn’t try to sell me anything except what I needed! He was caring and so professional! What a great guy!!!

je
Review №25

There was NO customer SERVICE!!Everyone was too busy stocking shelves, I had 4 workers look at me and walk past, 1 asked me to move so he could put product on the shelf, then just WALKED AWAY!SUCH GREAT CUSTOMER SERVICE!!!

Dr
Review №26

They got a lot of stuff but it is always a bit more expensive there than on the big stores. I particularly like the nut and not section as it is well stocked and well ordered. Also for this location, everyone working there is always super nice and helpful.

Ch
Review №27

Best service folk. Love them.

wi
Review №28

Dont know if Monica still works there. Maybe she is buried in paperwork. She is tremendous. Every time I need some nut or bolt they have it. Every time I go in Im met by a worker who wants to help. Great place that I depend on.

Ge
Review №29

Outstanding inventory and the young man (cashier long hair andmustache) is unreal friendly and helpful.

Ol
Review №30

The manager, Marissa, needs ample customer service training.

LA
Review №31

They always have what I need

ch
Review №32

All employees are very personable, knowledgeable, & so willing to help customers. The store is always clean & neat. The best place for help with any projects, if theyre unsure of something, they will get a staff member to help.

Ja
Review №33

They always have someone standing within a few feet of the door asking if you need help finding something the momentyou walk in. If you take them up on it they will tell you what asile you can find it in. All the aisles are clearly numbered and visible throughout the store which is brightly lit and clean. That same person standing by the door can clearly see the registers and will call for more cashiers if the line backs up at all. This place really is customer service oriented, it makes you feel like you stepped back in time to a small town hardware store that sells a little of everything. And there isnt a self checkout machine in sight. Sometimes I go here when I am in a hurry because I know I will be guided right to what I am looking for. But I also go here to be reminded of what it was like growing up in a small town where people were more then happy to help.

Ba
Review №34

By far my favorite store. You can pretty much find anything. Customer service gets 5 stars!

Ca
Review №35

Loved it very easy to find what you came for and you are on your way out zoom-zoom thank you!

Ge
Review №36

Great customer service. I ordered special safety glasses (bifocal)

To
Review №37

Great little hardware store. They will usually have the stuff you cant find at Home Depot or Lowes. Staff are frequently busy, but are helpful,and polite, and get to you as quickly as possible. Good prices on stuff here.

Ka
Review №38

Are the other gentleman that works in here and I do not know what his name is but he is a great help and always has the best customer service ever

T
Review №39

As soon as you step in the door the staff greet you and ask you do you need any help. This location is always clean and organized.

Ra
Review №40

Very nice clean store with very friendly staff.

Ka
Review №41

“Helpful Hardware Store” .... hardly.Went in Friday-afternoon for just some washing machine hardware; 8 employees on the floor, one at the door and one cashier with four other customers in the store. Luckily the other customers were male and got all the assistance they needed. Myself, being female, wandered up and down the isles twice without any recognition.They are located just down the street and I will never be back. I will however continue to tell my experience to everyone I can.Get your act together Ace. Or not, we can watch you sink.Store manager reached out. Thank you but, no thank you.

Di
Review №42

Staff good at answering your questions and helping you find products.

Ki
Review №43

Everyone here is always super helpful!! I love coming here! And they always have just the right screw I need

Je
Review №44

Great customer service. Best ace i have been in a while. A little more expensive than bigger stores but if you need it they have it or can get it!

Bo
Review №45

Just wanted to take a moment to thank Tanisha, the store manager. I’ve been in need of a part for my big green egg, but unfortunately there is a national parts shortage due to covid. I’ve called all around town and no one wanted to help until I got in touch with her. She went above and beyond to help me out and I can’t speak highly enough of the customer experience!

Je
Review №46

Customer service is always 100%!! Employess are friendly and helpful.

Re
Review №47

Amazing, they had everything we needed and helped 🇺🇸 load it into our car.

Ar
Review №48

Great store, great staff. Especially Joe, Elim and Prakash

Ga
Review №49

Most ACE HARDWARE stores are much better than the large home stores but this particular one is GREAT! I have been going here for everything since moving to Aurora and it isnt so much about the products or prices but about the CUSTOMER SERVICE which is so incredible! Joe is stalwart but Teri and everyone else make my shopping experience a true pleasure! Ill be the first to admit that Im not very knowledgeable about many things which come with being a homeowner but I can always count on the team at ACE HARDWARE at BUCKLEY SQUARE to provide great advice. Just this evening, I saw and spoke to more employees than are even rumored to be working at Lowes or Home Depot on a given day.** HIGHLY RECOMMENDED **PS they love dogs too... Czar gets tins of attention... and treats every visit!

Sh
Review №50

This location has always had great customer service. Today I ordered something for curbside pickup and within minutes I received an email that my order was ready, called when I got there and was driving home moments later! Flawless compared to experiences Ive had at other places! Thank you!

Jo
Review №51

Just bought a wheelbarrow from them they went out of their way to help. They said the hard plastic barrel was good and it is worked like a charm and it is very light weight

Jo
Review №52

Ace is always so much more helpful than HD or the other guy. This location in particular is always super helpful.

Be
Review №53

The staff is always friendly and helpful. Store has great selection.

Ch
Review №54

Still make good[d keys 🔑

Ra
Review №55

Very helpful staff.

Je
Review №56

The employees here are always so friendly and helpful.

Er
Review №57

Great place with happy helpers always available. You will find what you need here for sure!

Er
Review №58

Employees are always very helpful and so friendly!

Ga
Review №59

If Ace doesnt have it, nobody has it!I love this store! My favorite Hardware store!

Te
Review №60

Always have everything I need without having to leave my neighborhood.

Ki
Review №61

Every time I go they’re always super helpful! Went in looking for something today and Justin helped us figure out exactly what we needed.

Ch
Review №62

Very happy, helpful, friendly staff. Large inventory. One the better Ace Hardwares I’ve been to.

Ju
Review №63

They always have great customer service.

Br
Review №64

Great store, staff is very helpful and knowledgeable. Clean and well organized.Easy to find stuff and well stocked.

Ra
Review №65

Love it here. You get greeted as soon as you walk in to the store. They always seem to have off the wall things that u cant find at Home Depot or Lowes.

Mi
Review №66

Limited selection, but great service.

MA
Review №67

Helpful peeps !

Ma
Review №68

Spacious store compared to others, wide selection let me find what I was looking for pretty easily and find some other things I didnt know I needed.

Da
Review №69

Good place to go. They always have what iam looking for. Very helpful place to go.

Jo
Review №70

Great service knowledgeable staff.

Cr
Review №71

Very helpful. Mike helped me out. They didnt have what I needed but spent some time finding another store that did and called to check the shelves.

ma
Review №72

This is a very very helpful store and I love going in there because as the neighborhood feel and the friendly people there are consistently helpful and I just love the experience

An
Review №73

Always helpful and courteous!

Yo
Review №74

While in the store the manager was openly reprimanding a associate on the store floor yelling back and forth. And going so far as to tell her she was at strike one and could go home. Very unprofessional

Jo
Review №75

A good place to find a hard to find item.

Ka
Review №76

Great customer service, knowledgeable and personable staff.

Sa
Review №77

Friendly and knowledgeable staff, affordable and convenient! If youre not sure where to find your hard-to-source item... look here!

Ma
Review №78

Very helpful staff as you might expect from and Ace Hardware. Good selection and prices.

St
Review №79

Friendly helpful staff

St
Review №80

Staff is amazing unfortunately my last few visits Ive left without the items I was in search of. Either one size too small or too big or it might be at another location.

bi
Review №81

You can consider them the standard for helpfulness in a home improvement stores. Truly, Ace is the place!

Ju
Review №82

Love there customer service. Really wish you guys had everything we needed to we didnt have to bother with homedepo or lowes

Jo
Review №83

The clerks here are always pleasant and helpful.

Ev
Review №84

Decent selection and hardly ever a line to checkout

Wa
Review №85

Demo Day for Magnolia Paint.. Great Store in Aurora, CO.

Ma
Review №86

Very good service

Mi
Review №87

Really great staff, they are very helpful and try to work a problem with things that they have on hand in store. They carry things that you might not find the the larger big box store. Checkout is always quick and painless.

Jo
Review №88

Excellent service. I got help with a bent key for a rav 4.

Gr
Review №89

Great hardware store. I always find what need.

Ro
Review №90

Awesome, friendly, knowledgeable and helpful staff. Always a pleasure to visit.

Tr
Review №91

Always responsive and ready to help!!

Ma
Review №92

So helpful, the other guys dont even come close.

Sh
Review №93

They ignored my wife to talk directly to me. Which is bad costumer service.

Ca
Review №94

Bought two sided tape

ro
Review №95

The employees are great at Customer Service!

Pa
Review №96

Very small, and expensive collection. Go to a bigger store if you want choices.

Ba
Review №97

Not bad place one my favorite place

Je
Review №98

They never disappoint. Always seem to have what Im looking for. Helpful staff!

Pe
Review №99

Very freindly staff.

An
Review №100

Great customer service and product selection.

Information
39 Photos
100 Comments
4.5 Rating
  • Address:17190 E Iliff Ave, Aurora, CO 80013, United States
  • Site:http://acehardware.com/store-details/17489
  • Phone:+1 303-745-7177
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:9AM–6PM
  • Sunday:8AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations