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Austin Billiards
13945, North US Hwy 183, Austin, TX 78717, United States
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Austin Billiards
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Ja
Review №1

Madison hooked me up with great deal on a Olhausen! Very happy with the table. Delivery and setup crew are awesome! Highly recommend this place. Thank you, Madison.

St
Review №2

Amazing job recovering my Dads table. Highly professional and affordable. Would recommend everytime. In and out in about 2 hours. Everyone is extremely pleased with the service.

Je
Review №3

Ive been coming here for what feels like my whole life, and Im always treated like family! I felt like their old location on Anderson Ln was more centrally located, but Ill drive out of my way anytime to go see Jim and the rest of the amazing crew at Austin Billiards!!

J
Review №4

Pretty cool place. Interested in a pool table & shuffleboard.

Ry
Review №5

I’m rarely the guy to take the time to leave reviews, but the help and friendly communication from everyone here warrants my compliments! They helped me on all aspects on refurbishing an old pool table with tips, ideas, and parts. Way better than spending hours on YouTube finding the right video. Knowledgeable service like this is why I’m not going anywhere else for building the perfect game room setup. Prices are competitive and huge assortment of supplies to customize the pool table, dart board, and soon to be shuffle board. Can’t thank you all enough! Customer for life!

Ge
Review №6

Excellent service....on time. Very respectful and hard workers...appreciate the helpful knowledgeable young men.

Pa
Review №7

Excellent experience with Austin Billiards who came in to fix a botched installation from another Austin based company. Truly exceptional and knowledgable service. Cant recommend these folks enough.

Br
Review №8

Amazing place with great customer service

Ma
Review №9

After missing the dart leage with my team when I moved to TX, I knew I needed a new board. Coming to Austin Billiards was a no-brainer after reading reviews. Got a new board, wall protector, and scoreboard at a great price overall and right under my budget. Highly recommend this place and friendly staff. We played a virtual game today and the board is great quality for the price!

Sa
Review №10

Used Austin Billiards for moving a pool table two floors down from the driveway. They did a wonderful job.It started with providing the estimate quickly and fairly--other folks took 4-5 days to communicate back or their cost was double what Austin Billiards charged..Every communication was professional and friendly. The movers were on time, professional, and fast, and did a great job.For me, the best part was that they were willing to work after hours to move the table because of a house move. Everyone else said itd be a couple of weeks.

Mi
Review №11

We needed a pool table installed on short notice for the July 4th weekend. Bought the table over the phone for delivery to a ranch. Austin Billiards stepped up and installed the table in time for a great weekend. A minor issue caused by where the table was installed was solved on schedule and it looks great. Great service, great response and great product.

Ja
Review №12

Theyve been very helpful with finding the right pool table at good pricing. Everyone there is very friendly and knowledgeable. And the only slight issue we had at install they immediately got it fixed. Also a great selection of darts equipment. Cant recommend these guys enough!

Ca
Review №13

Jim and his team were great. Fair prices, great communication, and fast delivery and setup. They will be my go to for any game room needs I have in the future.

Ro
Review №14

Excellent service. Guys who set up our table were prompt, professional, and did impeccable work. Thanks Austin billiards

Ti
Review №15

I thought I’d save myself some money and reflect my pool table without using a professional; big mistake. These guys were able to swoop in and save me from myself. I was able to have them reflect the rails while I waited and for a VERY reasonable price.I would absolutely recommend anyone to use them. I’ll be going back to outfit my game room with some additional accessories and that is without a doubt where I will be going.

Ja
Review №16

After visiting several billiards stores, Austin Billiards had exactly what I was looking for.... clean lines & a modern design “CL Bailey- The Skyler” pool table at an affordable price. Madison was an excellent salesperson. She was very knowledgeable & not pushy. The next day, I called in my order over the phone & they were able to meet my wishful deadline of delivery before Christmas. The pool table & installation crew arrived on time to my Southwest Austin home on Dec. 20th. The 2 man installation crew was extremely friendly & professional. They took extreme care of my home. I enjoyed watching them build the pool table. The preciseness of placement in our room along with every little detail to level was outstanding. The crew was top notch. We couldn’t be more pleased with the quality & craftsmanship of our pool table . The pool table is in our dining room & the 1st thing you see when entering our home. It is a stunning piece. I love that it has a dining table top option, if we chose to add in the future. Our pool table also came with the basic play package & we are impressed with the quality. We are looking forward to many many years of fun with our family. I highly recommend Austin Billiards for your pool table.

ty
Review №17

My Name is Tyler I talked with Jim and bought a really nice pool table and had it installed at my New house. Jim was really nice and professional when I was choosing and designing my table. After a year I noticed the table was a little off on one of the rails. Jim had someone out the next day to fix it. I highly recommend Austin billiards to any one looking for a nice pool table or poker table. Go to Austin Billiards and see Jim he will take care of you.

Vu
Review №18

Went for Fusball extra players and was a nice experience

La
Review №19

Informed me of the warranty on the pool stick I was buying as a gift and gave me some chalk to tuck into the carrying case. During my interaction I overheard one of the associates showing a customer how to check if a pool stick is good quality. They steered him away from overpaying. That’s amazingly human of them. Knowledgeable and friendly service, will definitely recommend and will be back!

Ke
Review №20

Really nice selection of billiard tables and also some shuffleboard tables. It was nice to see a variety of colors. The owner was very helpful. The store was also pretty convenient you get to even though Im not from the area.

da
Review №21

This place is awesome. The staff helped us find the perfect table for our family and were awesome. I would recommend this place to anyone looking for a high quality pool table and accessories, and service.

An
Review №22

Jim and his crew are great. We bought our table from him 21 years ago. 2 years ago we got new floors put in our home & had to have the table moved temporarily. The crew came out, took everything apart and two days later put it all back together beautifully! Today we bought a dinner table top for the pool table from him. You couldnt all for a nicer guy.

Je
Review №23

I just had Austin Billiards move and setup a used table I bought. These guys are great. top notch work, excellent service and very competitive prices. And to top it off, instead of a 2 to 3 week wait, they fit me in within 4 days!It has been a great experience. I highly recommend them. Very professional

J
Review №24

Best customer service I have experienced in many years! Jim (one of the partners) was extremely helpful and patient with the million questions I had and went way beyond what would be expected. Jim 2, one of the associates, was quick to make sure that an old bumper was repaired while I waited and super helpful with my questions as well. Emmett Johnson answered even more questions I had and explained in detail what needed to be done to get the most out of my table. All of the its there were very friendly and quick to make sure that the table I had purchased would play to its highest potential even if I do not. I will certainly be back for all my billiard needs. I would recommend these guys to any and everyone looking to get a new table, used table or any other billiard need you may have. Thank you guys for getting me what I needed at a great price!

Li
Review №25

Drove to Austin from Georgetown to Austin Billiards on a Sunday around 2pm because the business hours on here says open until 4pm. Got there and the doors were locked and I guess they were closed. Thought maybe the business hours were possibly wrong on here but it says open until 4pm on a Sunday on their sign. No mistake. I dont really want to give them a bad review though because we bought a pool table from them about 6 years ago and they are an awesome place! Just kinda sucked to make that drive for no reason.

De
Review №26

Austin Billiards is a top of the line place!

Yu
Review №27

My husband bought a pool table with them and he is very happy with his purchase just like my son. I think it was worth the price we paid.The staff is very professional and friendly .I was not at home when they went to install it, but in an hour was ready .Everyone is happy at home with the purchase, if you are looking a pool table go with them you will not regret it.

St
Review №28

If anyone wants to know the meaning of great customer service, they should do business with Austin Billiards! I have rarely experienced a more customer friendly attitude and a willingness to go the extra mile to be absolutely sure my customer experience is positive!I have bought products, including a pool table, and used their services, including temp storage, and they are simply are the best!Stuart Sutton

Ri
Review №29

These guys are the best is the business. They have moved pool tables and I got foosball table from them. They delivered to my house and put it together. All for a great price.

Tr
Review №30

Great service!

BO
Review №31

Very good and very fair service

MR
Review №32

Never had any problems till recently. Took my stick in to get a new tip on it and two days later the tip fell off while in the middle of a game. Took it back and was comped a new tip on the same shaft, and two and a half weeks later the tip is coming off.... It actually is separating halfway down the tip. Its awful! I have always gone to these guys to buy new sticks, keep my sticks cleaned, re-tipped, and any accessories. But I dont know about the quality anymore, I guess I will have to find a new billiards shop. So sad, love these guys.

Ch
Review №33

Ordered my pool table last year, was very well advised before sale, the table was delivered on time, the technicians spent quite some time to mount it, level it, install it, very happy with the result and service

Ch
Review №34

Great staff good products at a great price

AT
Review №35

Jim is a man of his word! Great service and opened up his shop on a closed day. No one does that anymore, real dude!

ne
Review №36

Jim is awesome, very helpful and honest - and this is my goto place for new tips the last few years. When ready for a new que or whatever related, Ill go here first.

Do
Review №37

Ive had better experiences with used car salesmen. They offer services on the cue stick we bought but I wont be back.

Jo
Review №38

Best customer service and a great selection of dart supplies

Tr
Review №39

Excellent service and the pool tables are very neat and perfect for playing !!

Em
Review №40

Just a wonderful place to do business.

Me
Review №41

Very professional and knowledgeable and customer service is outstanding.

Je
Review №42

Great customerservice. Really knowledgeable and friendly.

Da
Review №43

Great atmosphere and great people

Bi
Review №44

Great service, terrific deals

Zo
Review №45

Limited selection but the only place in Austin to go to.

Ra
Review №46

Local owned and no pressure sale

Information
93 Photos
46 Comments
4.7 Rating
  • Address:13945, North US Hwy 183, Austin, TX 78717, United States
  • Site:http://austinbilliards.com/
  • Phone:+1 512-454-2146
Categories
  • Billiards supply store
  • Dart supply store
  • Table tennis supply store
Working hours
  • Monday:10AM–4PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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