What a great experience! I wanted to thank a very special client with a delivery of sweet treats from Toot Sweet Cupcakes and More. I ordered (via email - so easy) yesterday and the cupcakes reached my client before noon today! And she LOVED them! The billing process was very easy with Google Wallet. A seamless transaction, and I look forward to placing many more orders with Tiffany! Thank you for the excellent service!
A couple of things: First, I dont think theyre actually at this location anymore. Second, I think things have improved since reading all these reviews from years ago.What hasnt changed: Communication is still iffy. You really need to be crystal clear and up front about what you want. I placed an order 9 business days in advance for 2 dozen cupcakes for my daughter on July 15. I didnt hear anything back until July 14, an email that asked if I still wanted tomorrows order of cupcakes (I had prepaid already, so this was an odd question, but I suppose some people might have dates change on them). Then we had several short emails back and forth to solidify pickup plans. If you are ordering from Toot Sweet, you need to be proactive with communication because it seems from the communication delay between business and customer, perhaps they are very busy.They DID have my cupcakes on time, so that was good. And the flavors were the ones I chose.Unfortunately the reviews about dry cupcakes are spot on. I got Vanilla Dreamy and Strawberry. They did not taste fresh-baked. Maybe they freeze the batter and make it up fresh that day. There was a small amount of flavorless pudding? Custard? in the cupcake that I guessed was pudding to moisten it up, but it was thick, slightly off color and had no flavor, and did nothing for moisture.The icing was really good, delectable and buttery. Most of the kids at the party didnt eat the cake, just the icing. The presentation was ok. The icing was just sort of spread on flat and had sprinkles in it.The strawberry cupcake was much better. More moist, prettier presentation (piped icing) with pretty white and pink ball sprinkles. But it didnt taste like strawberry at all, just sweet.A mom at the party asked if I would recommend this place, and sadly, I said no. For the money I paid, I was expecting more tastiness and prettier presentation. The strawberry cupcakes were pretty and moderately tasty, but no strawberry flavor. Its weird because a friend of mine ordered from this place and the cupcakes were really really good that day. If I had tasted the ones I got first, I wouldnt have ordered from here.
Delicious Macaroons, wow my....,though they were a lil pricey in my opinion. But they are delicious!!I ordered the salmon sandwich and it was great. Good casual calm atmosphere. 👍🏻
I was excited to order cupcakes through Toot Sweet Cupcakes for my sisters birthday. Unfortunately there was extremely poor communication between the business and myself. I will give credit to the fact that Toot Sweet tried to deliver the cupcakes multiple times, but due to various circumstances with our weekend rental they did not deliver it to me. They left our delivery outside, by the mailbox without any notice. They only contacted me after I initiated contact through email, stating I never received my cupcakes today. Tiffany basically put the blame on me, but had my email the entire time. She ultimately had more control to contact me, as her customer, but never even left a curtesy email to say they couldnt reach me and my cupcakes were outside. I even stated, in my first email that if she needed any further information from me (prime example would be my phone number) then to please contact me back. I did have plans in the evening and could not get back to our house until late, so our cupcakes were as good as trash. No refund and no consideration or apology from Toot Sweet, only blame to me. Their cupcakes may be delicious, but their service is extremely disappointing.
Toot Sweet dropped the ball on my baby shower. I had used them twice in the past, and because their work is cute wanted to use them for my baby shower at the end of May. I reached out about a month ahead of time and exchanged preliminary emails with Tiffany (the owner). A week before my final payment was due I reached back out with questions and to finalize the order. Radio silence on her end. I left her voicemails and emailed her but never heard back. My payment date came and went, and I tried her one more time but again, no response. In the end, 6 days before my shower, I found another baker. I would not recommend Toot Sweet. Its not worth the stress of not knowing whether theyll come through when you need them to.
One of my favorite places to order cupcakes. Super easy and they are always great! The delivery is helpful for this busy gal. Thanks to Tiffany for always making me look like a superstar!
Excellent service. Tiffany was good with communication regarding placing and delivering the order.Baker was good regarding maintaining the accuracy and attention given to the detail for the themed cake.cake was delicious especially the chocolate part.Delivery was good .would order again in the future.
Well I guess they are closed permanently. There was no sign and says its open on Google but the business is gone. ?????
Super great service!