Great service. The stuffs are so helpful. I broke my grass frame. They repaired it free within 5 mins
Very helpful and great selection. Dont look further.
If I could give this 0 stars I would.....I’ve had multiple incidents. I’ve had defected contacts, my glasses I ordered were “new” when they were clearly not. I had to go back 2 times to get that issue fixed. Also theirs a man I wish I knew his name, he has terrible customer service. Very rude and unprofessional. Only good person that was very helpful was a lady named Nancy other then that, that place is terrible highly recommended you going somewhere else!!!
I recommend Quality Vision Care to anyone who expects customer service to the highest standards. All the staff is very tentative to all your needs. Would not go anywhere else other than Quality care. Thank you Quality Care.
Wonderful experience as a first time customer! A screw came loose from my pair of glasses so they just required a minor fix. I was greeted as soon as I walked in and informed that Id be helped right away which was great considering they were busy. Sure enough I was helped within minutes and my glasses are now back in perfect condition. They were quick and very friendly. Ill definitely be back and will recommend this location to family and friends!
The entire team at Quality Vision Eyewear is excellent. Everyone is highly professional, kind, compassionate, and helpful. My family and I are very happy with their customer service, Ive been a customer for 12 years. This is the best place in Austin to go to.
Stopped by to get a replacement screw for a pair of Ray Ban sunglasses. Valentino helped me out right away and was able to replace the screw and clean my sunglasses for free! Great customer service. Will definitely be back when it’s time to get a new pair!
Ive been going to this store & amazing enough the same location since I was a little child. My family took all of us for all of our eyewear. Its a family owned business that cares & values their community and customers! I now take my family here as well. Been going here for over 20yrs & will continue to do so for many more years. I highly suggest this business!
Everyone is honestly very nice and they take care of you, Im very curious about a lot and they helped me and were not rude, I know a lot of people feel offended sometimes and I really appreciate it thank you so much
Super friendly, fast and the glasses are a great price. My second pair here, I am super excited!!!
Went for company prescription safety glasses great selection. Awesome service in and out very quickly. Staff was polite,courteous and very professional. Would highly recommend for your vision needs.
They were able to repair my sunglasses, which I thought were finished, into wearable condition again. Very quick and great service!
The people that quality Vision eyewear and then very helpful and patient with me! I have always been given great service here for the past decade!
Its a wonderful place my daughter has been going here since she was in first grade and now shes going to 6th grade and they treat her with respect and theyre very knowledgeable I wouldnt trade any other place even coming from 30 minutes away theyre awesome so I would highly recommend
Great service! Very friendly. I am satisfied with the service, will recommend to anyone looking to buy glasses
First time made the app the day before super fast and nice staff!! Definitely recommend this place.
This was my second time going there, I went in for new lens which required another eye exam and it was quick and easy! 🙂
Extremely recommend it for anyone they, make you feel welcome the first moment you enter and very friendly and respectful. I highly recommend this place...
Really friendship place was able to get help right away customers service was really nice and friendly would recommend coming here when ever you need some glasses highly recommend
My son has lost several glasses, everytime I come to get him prescribe new ones the process is easy and I get them pretty fast not to mention the prize is pretty reasonable.
I went to them through my insurance. I talked to them over the phone twice before my appointment and they never told me I needed a referral. I rearranged my schedule for the appointment. I got there at 4:30 and after over 30 minutes of waiting, they said theyd have to reschedule my appointment because theyd need to call my doctor for a referral, but they just missed my doctor because the doctors office closed at 5.The said I would either have to reschedule or pay $45. If youre looking for a barely-halfway-decent eyewear business with unfriendly staff, look no further.
Came to get my glasses repair best place to do it also the service was top notch.
Great customer service! And they fixed my glasses in less than 15 minutes.
Took my husband Lorenzo in they were very friendly and great customer service.
Great place for specialized glasses such as mine. Very courteous and helpful with my needs.
Been coming for the past few years for my kids and they always attend us with great customer service. Any problem with any glasses and they always fix them.
Have been coming here for the past 2 years best customer service and workers are awesome
I love the service, is excellent place .. I love this to get my glasses here all the time when I need them .. very recomendable..
Great place, have been coming here for years!
I dig this place. They let me bring my own frames and cut lenses for them in less than an hour. Great pricing too:)
Love there office and the workers.there always on time and very respectful ❤️🤞
Easy ti pick out and help alot...a
Fast they were good courteous and friendly people and knew what they was doing.
Second time i visit this little place and its still a great little place.glasses are great prices are affordable and eye doctor and staff are friendly respectable and very professional. Youll leave with a smile 😃....
I had no wait. The staff was polite and professional. And they had a nice selection of frames. Got my glasses in less than a week. Oh, the staff speaks Spanish.
They were very perfessional i really enjoyed visit thanks quality
Needed a sameday prescription when most places were closed down. Got everything I needed and was in and out in an hour. Everyone was very professional.
Had a great experience with them I recommend rhwm
The staff are very friendly and answers all of your questions and concerns. Highly recommended
I am the 3M Safety Glasses administrator at my workplace. I went there even though I dont live in Austin, because they said they participate in the 3M program. I am very aware I have to have 2 forms to order 2 pairs of safety glasses, which I took with me. I selected 2 frames, they took all the measurements, ordered the glasses. A week later they call to tell me my sunglasses frames had been discontinued. About 3 weeks later I finally called them to see if my other glasses ever came in. They had, so my husband stopped in to pick them up since he was in Austin that day. He also tried to pick out new frames for my sunglasses, but they would not let him because they said I never gave them the 2nd form for the sunglasses. They were extremely rude and basically called me a liar. Well, guess they wont miss our other 300+ employees orders they could have had... and thats NO LIE
Great place so nice and friendly 🤩😍🤩🤩🙏👍👌
I went in with a pair of prescription sun glasses that needed repair and they helped me - same day. I will visit them again if I need help with my glasses.
They were quick and friendly
They were GREAT, I was able to get a appointment same day! Staff and Doctor were nice, friendly and knowledgeable.
Amazing customers service employees are always so friendly
Great service & very polite staff.
Stopped in to get new lenses for my glasses. I gave doctor my insurance card. He told me the girl who could check it was at lunch.. for two hours. I asked if he was the boss and he said yes so I then asked why his employees take two hour lunch breaks. He was giving me the run around so I assumed he was after cash only customers so I left to find a different eye doctor. What a moron.
I love this place fast and friendly
I’ve always had a great experience coming here (7/8years) . Great service
Helped us with patience very profesiomal
The owners n employees, were very knowledgeable n helpful with lots of glasses to choose from. True quality!
Very nice and helpful staff
Very friendly service, bilingual
Really great place to go to👍
These folks were great,nice,respectful.They had my lenses on time and pricing was fair
Very fair price and they give a discount if you call 211
There are nice and friendly:)
Good customer service.
Super teamEverything experience and quality wise was great!
Yall where good and nice
Great service, friendly.
So kind and cheap
Excellent.
Good
They are awesome
Good pricing
Tengo varios años visitando el local muy buen servicio, la amabilidad los caracteriza . 😇🙏
Very friendly I like how they serve people
Good place.Good attention.They always keep me in mind.They give me a discount when you pay in cash.Therefore I recommend it.
I like to come here because they have an excellent attention and they are very kind since they recommended them to me every time I have to change my lenses this is my favorite place!
A very good service and excellent service and friendly
The service they gave me was very excellent and they answered all my questions with a lot of respect
They are very friendly and very attentive and especially with a smile on their faces not like in other places that always twist the piko and stand up that they are giving us the lenses.
If I liked the service if I recommend them. its good.
Very good attention and excellent charity in 100% recommended lenses
I really like the way the girls treated me
Excellent service
Excellent service
Very good service and prices
I like this place since you wear your frame and they are very friendly, they answer any question you have.
A good place a lot of ability
Excellent!!!