I hired Ruben to replace my countertops in my kitchen. And the result is absolutely beautiful.His installers were courteous, respectful, and cleaned up after themselves.I just love my new kitchen...Pricing is very reasonable, great price, great service.I highly recommend them.

Do not use this company. At first Fatima was super helpful but then I tried to call back to give them my card number so we could get going on the project. Ruben never called me back, I called, texted and Facebook messaged. Horrible service.

5 weeks after placing my order, Roobin, the owner still keeps saying he is not available or he is busy taking measurements, etc.. so I have not been able to pick up my ordered pieces of granite. So much waste of time, and feel of disrespect to customers.

Buyer beware! Run from this company. Ruben is a liar and a very shady businessman. His FBook ads promote services he does not follow through on - nor complete. I responded to a FaceBk ad that stated: “sink and cutout included”. He did not include the sink. I purchased my own sink. After paying a hefty price for boneyard remnants, he gave me the runaround for a week and refused to return to my home to complete the job. We also agreed on overhang dimensions. His incompetent installers installed the junk granite flush with the cabinetry. I mentioned this to them. They pulled the granite one inch from the wall and left a huge gap. I need to fill this gap with extra backing and tile. Ruben did not visit the job or follow up once complete. Essentially, he took my money and ran. I regret the day I met this crook, and further regret the day I handed him my hard earned money.

Buyer Beware!!! Almost 3 weeks later my kitchen is still torn up. Reuben does not do what he says he will do when you sign up. He didnt mitre our corners (but charged us for them). He took short cuts on leveling out pieces (unequal size). He doesnt clean up after himself after each visit. His employees do NOT understand English which results in ongoing confusion. He does not supervise, nor does he check the ongoing work (which causes more delays due to the need for correction). He also tries to tell you afterwards that he is not responsible for certain portions of their work, after he cant figure out the problem (disconnecting all electric then telling you he cant figure out how to reconnect). If Google gave me the option of zero stars I would choose zero stars...

Travertine Artisans is an awesome one-stop shop for consumers who are remodeling their kitchens and or baths. They have a beautiful selection of granite slabs or if you find a slab elsewhere ( like we did) they have the slabs you select shipped to their shop and get you a good price.When I stopped by to check it out, I really didnt expect such an excellent experience. I was quickly greeted by Reuben, who walked me through and didnt rush me through my decision-making process. He is very knowledgeable about natural stones. Full of information, and really helpful--including when I asked random questions.Reuben quickly came to template and estimate my job. I got prices within one day. Pricing is very competitive with local suppliers. And, like other reviewers have said, the workmanship is superb. Details really make the difference in jobs like this. Am very happy to have discovered Travertine Artisans

Given the run away and damage done to walls and trim surrounding counter tops. Ruben never had someone come out to make repairs as promised. Beware of this company and their dishonest practice.

Very knowledgeable and friendly. Ruben was great to work with!

We used Travertine Artisans to fabricate our new kitchen counters. Reuben provided a reasonable quote via email (my husband provided him with specifications/measurements and photos). He was able to coordinate with our contractor who handled the demo for us. Reuben was always available and responsive via text. He and his team did excellent work. My very picky contractor actually said that it was the best seam he had ever seen (he does not compliment lightly). It is nearly invisible. We also had a couple of very minor tweaks that we asked Reuben to make, things that we did not see when they were there (some caulking work that was hard to see when the construction barriers were in place, etc). Reuben promptly sent someone from his team to address these minor things and everything is wonderful! We are very happy with the work and we would absolutely hire them again for any future needs. I would also like to add that Reuben and his team were gentleman: courteous and professional.

We have been asking for three months for a specific remnant. At first he said he had to pull it. After repeated calls and texts going unanswered and being hung up on, and offering to send guys to help him move slabs, telling him we need it this week, this is the only recourse I have. Horrible way to run a business.

Amazing, personal customer service, great end product and professionalism at a better price.We cannot say enough good things about Travertine Artisans. We started our process through Home Depot who treated us like we should be thanking them and that we were being a hassle. Their prices were outrageous nickel and diming for every little thing. At the same time could not guarantee that they could do our island in a single piece then turn around and said they would have to charge for XL delivery. I digress, Travertine Artisans talked with us about our concerns and made us comfortable with moving forward. They had the absolute best price around, very fast turn around time, stunning results.Reuben was our salesmen who was wonderful to work with. Answered our emails quickly and made sure we always had someone to talk to even on his day off. I forget names now but everyone from the scheduler to the template to the measurement were all extremely professional and all acted like they appreciated our business when in reality it was OUR pleasure working with them.The negative reviews on here to me is a complete different experience than we had and I would not hold onto those.

The install crew literally just left my house and I could not be more excited. I couldnt wait to write this review because I feel they really earned it. From the start Reuben went above and beyond to make me feel safe with my investment and making me feel like they were the guys to hire fore the job. They provided good references and I even got to see how they fabricated. Everything was very professional and it shows in the end results. Great work. Cant wait for my husband to get home!!

We had Travertine Artisans install granite on top of our cabinets in our new home and we could not be happier with their work. The job was to extend the kitchen cabinets and countertop to the wall from where the previous builder stopped. We also had them install matching cabinetry and granite in the laundry room. Of all the things we had changed/installed in the home, the experience with Travertine Artisans was among the best. They were timely, competitively priced, very careful, and professional. Their install crew had someone come over beforehand to lay down cardboard everywhere to protect the floor. Their granite guys did an excellent job matching up the granite, and the seam between the slabs was perfect. Best of all: they were half the price of the builder, for identical quality. Reuben was wonderful. If I need additional work done Ill call them first.

I absolutely love my new granite counter tops. It is the first time I use this company and I will say that I appreciate their honesty and integrity, so Id thought Id write a good review, they really earned it.Ive called several places trying to get quotes for to re do my kitchen counters. I wanted to do the remodel since I will have family coming in from out of town in a few days and I really wanted to make a good impression, they have been over before and my in laws could not stop talking about their new counter so I had to have mine redone too. I called a different company about a quote and the lady that I spoke to said that they were fully booked. It would have to be a couple of weeks before they could send some one over. As I was about to say thank you when they hung up, totally rude. After that I kept looking, that is when I ran into one of Travertine Artisans ads. I gave them a call and they sent some one over that same day.Talked to the measuring guy about what I wanted done and the importance of having it done before Friday (Feb. 15). They said they could have it done way before then but we had to start now to make the deadline. I decided to trust them and I am very glad that I did. They finished up today. The kitchen looks amazing, I could not be happier with this company. Everything that they said they would do was delivered.Everyone I spoke to was super nice, very polite.I will keep using this company for future projects my husband and I plan to do. I wouldt take my business anywhere else.

I want to write a 5 Star review for Reuben and everyone at Travertine Artisans so I can describe my experience with them. He has installed granite in our home a few months ago and this week in our rental condo. I have remodeled 6 houses in various parts of the Austin area and I had become jaded towards contractors. They never called you back and when they did make appointments they didnt show. Their work was shoddy and they didnt stand by it when there was an issue, just made excuses. Frustrating. Not Reuben. He wont let you down.All in all if you want granite installed by a responsive quality company this is it. Reuben set up an appointment with me quickly and was on time. His bid was competitive but his responsiveness was the deal sealer. We set a tentative date depending based on other remodeling we were doing and Reuben checked in with me to see if we were still on schedule along the way. The install team did an excellent job. Reuben also had made recommendations for the new sinks and sent photos. Nice and cheaper than buying them elsewhere.This time we used Travertine Artisans for our rental condo and I had a short timeframe between tenants. I sent them photos of the kitchen and he sent photos of a quartz piece he had that he thought would look great. It certainly does! As usual he was prompt and professional. Reuben then came to do the measurements and asked how I wanted a few things he noticed handled at the install. After the work was completed they facilitated fixing an issue that he didnt have to cover under the contract. Most companies it would be like pulling teeth to get it done. Truly a 5 star guy and company.

Thank you Travertine Artisans for a job well done!!! I truly enjoyed my experience with your organization from the very beginning. I contacted you about getting a second estimate for kitchen counter tops and was sold immediately. Reuben was friendly and efficient when he came out to give me the estimate. He listened to me and gave good suggestions as well. Since the office was close by, I went in to sign the contract. I was very glad to see the shop where they fabricate the countertops. A clean, small office area with the manufacturing area in the back. Dont expect to find glitzy lights or displays that add to the price of jobs - they have exactly what they need to do the work. Reuben Jr, the office manager walked me through the whole process and was quick to respond to my questions. Reuben was very courteous and thorough when he came to take the measurements and create the template. The installers did a great job and cleaned up nicely before they left!! It looks great! Thank you everyone at Travertine, Reben father and son and the install crew.

Just had Reubens crew leave my house. They really earned the 5 starts. Would post 10 out of 10 if I could. I originally wanted them to re do my bathrooms, vanity tops and some travertine tile. Talking to Reuben about the granite slabs, he suggested I buy a whole slab and what ever was left was mine to keep. Doing it this way I would safe more money. The price for the vanity tops was really good and I liked the fact that I could use what ever granite was left for another project. Bathrooms turned out looking amazing. I then had Reuben look at an outside grill I have to see if we could use the granite left over for the grill. He worked out the measurements and said he could make it work. Had him install out door grill as well. I got a very good deal for everything. They work hard to stay in your budget so I could afford to do both at the same time.

MONEY WELL SPENT MUST COME HERE! Our Quartz countertop project came out perfect. I needed quartz countertops installed in my kitchen, bathroom, and guest house, and Reuben from Travertine Artisans made it happen without a hitch. I emailed them all my info and all the details I wanted, they found the stone for me, went and picked it up, and installed it beautifully.Their estimate process was very detailed, but it was well worth it, now I know why they needed the information details from me, because they actually used it! Not many businesses, are this detail oriented anymore and I am so lucky they were.We got custom edges for each area that we wanted and it was all done on time. I would definitely go with this company over others, they arent the lowest priced, but their work is simply the best! Travertine Artisans is highly recommended.

I had been in the market for granite counters since April 2019. We received three quotes from the Killeen area. Some were really pricey and others had 12 week turn around time. I had almost given up when I saw an ad for Travertine Artisans via Facebook on 24 July 2019. I reached out through Facebook messenger and received a response within half an hour. We scheduled an appointment for 27 July and Ruben showed up on time and gave us a great quote for everything we were asking for. The price included tear down, disposal, granite, sink cut-out, and install. The cut of the edges could be any style I chose at no extra cost- this is important because some companies charge additional for anything other than eased edges. He offered us a free stainless 50/50 under mount sink and we kindly accepted! That same day we went to his showroom in Austin and selected the granite slab. He had several available options. He showed up on 31 July with another worker to do the tear down ( counters, back splash, and disposal of materials). We needed 65 sq ft of counters and I was requesting the bar piece to be polished underneath. He also recommended three supports for the bar counter to secure it safely (at an additional cost, but totally worth it). It took him four days to complete all of the counters and back splash. Two friendly workers installed on 05 August. They were very efficient, careful, and had open communication with me the entire time in regards to each step. There were minor scratches on the dry wall, but nothing we couldn’t fix with some caulk and paint. They made sure everything was to my satisfaction before leaving. Ruben showed up on 06 August to finish minor details and to inspect the finished product. My father was so happy with my end result that he also decided to go with Travertine Artisans and his counters are set to be installed tomorrow. Turn around time for him was less than one week because he needed less square footage. This company takes pride in their work and communicate effectively. I will definitely be recommending this company to all of my friends and family in the future. I absolutely LOVE my kitchen. It looks beautiful! Side note this company does request half be paid up front and the other half when the product is installed- which is fair. They accept cash and/or credit cards.

We hired him for kitchen counter tops and did really good job and did it in 3 days.Best price in the market 👍

Ruben has continued to ignore our requests to get a broken lamination in our kitchen repaired. He continually promises to come out and/or call us back in a couple hours, but fails to. They initially installed our bathroom sinks backwards and it was a fight to have them to come out to fix it. I just want my kitchen to be out back together.

If your preference is to be ignored and given the run around, this is the company for you!If you want to work with an honest company, who sticks by their word, I suggest you look else where.We have also been given the run around by Ruben after his crew tore up my kitchen walls. He claimed that this was normal following a counter install but I disagree. I kindly asked him to repair the drywall/ sheet rock they damaged (on April 11th), and was not even asking for them to repair the wood trim they damaged in multiple areas.Ruben was always trying to get in touch with the sheet rock guy and even promised to have someone at our house in two days. He once stated to have someone out on a Monday, but the following week, stated Mondays are difficult. He is now leaving my messaged unread and stopped responding completely. It sounds like we are not the only people being ignored, based on the other reviewers.Also, we were promised to get a cutting board made out of OUR left over material, and of course, we never got that.It is now June 14th and still nothing from him.Ruben, man up and stand by your work AND your word.One more thing to speak on the type of company this is, when I visit the review page for Travertine, I get the following message:A number of positive reviews for this business originated from the same IP address. Our automated recommendation software has taken this into account in choosing which reviews to display, but we wanted to call this to your attention because someone may be trying to artificially inflate the rating for this business.Sounds shady to me!My take: Beware, or at least dont pay this company until all outstanding items are taken care of.

Ruben is very professional and worked with me to meet our budget. His team was able to install 120 sqft of countertops in one afternoon. I highly recommend them to anyone planning a remodel or new construction. Top notch customer service thank you Ruben.

Travertine Artisans in Cedar Park, Texas is a great place to go to find just the right items to give your kitchen remodel that extra special touch. We had them put in our Cambria quartz counter tops, using the Bradshaw series. They also supplied the travertine from their own quarry for our backsplash. They were not only professional and well, artisans in the quality of their work, but they also felt like a wonderful family. They understood exactly what we were looking for. Also, their prices made them strategically competitive. I highly recommend them.

We are so happy we found Travertine Artisans! We expanded the west exterior wall of our home to go with a kitchen renovation. We were originally going to go through IKEA for the countertops since we ordered their cabinets but the lead time for delivery & installation was crazy. Same thing with Home Depot. With so much construction going on the last thing we wanted was to be near completion and have to wait another month for quartz or granite countertops. Travertine Artisanswas my solution with only a week to a week & a half lead time to install once we picked our slab. Reuben set me up for an on site meeting. He came out to see what we would need and was great at making recommendations that would get me the look I wanted without breaking my budget.They sent me to a couple of places where I could select the slabs I wanted to use. I chose a gorgeous granite called Bianco Antigo and the shipped the slabs we choose to Reubens shop, fast and with no problems. We have a new stainless apron front sink which can be a bit tricky when undermounted but their experienced stone cutter came out and made a pattern to ensure precise cuts.A team of 3 installers came out and they really had their craft down. Efficient, professional and really good at what they do. I was so impressed I made it a point to call Reuben and let him know how much I appreciated their team. Best price and service hands down! Highly recommend them to everyone! Will add photos once all cabinet doors and backsplash is added.

There are plenty of granite fabricators in the Austin area, but finding one that is fair priced, quick to respond, and keeps their schedule as promised is not easy! Trust me. We talked plenty of fabricators in the area and decided to hire Travertine Artisans. Reuben, Travertines manager was AMAZING. He got us quotes quickly, and answered all of our questions by a phone call or text minutes after we asked. He helped us find the perfect color for our kitchen. Working with him vas very simple. Quickly decided what we wanted done, selecting a color, measurements, everything. While other fabricators were 2 to 3 weeks out to get an estimate. Reuben got our quartzite slab installed in a matter of days. Installers were great and professional. Our edge for the counter tops couldnt be more beautiful, and out mitered edge on the ceaserstone is flawless. Reuben handles all kinds of countertops and all price ranges. We would highly recommend them. Thank you for our beautiful kitchen countertops Travertine!

This is the second time that weve used Travertine artisans. This will be a long review, but bottom line, they are AWESOME!! We first hired Travertine to redo our kitchen countertops, new sink and backsplash, and a tile wall behind our stove. We LOVE white subway tile w/bright white grout and used that for the backsplash. We choose concrete color ceasarstone (quartz) for the countertops. The work was top notch and price was amazing. Now, after that, we then decided to pull the trigger to demo our existing bathroom and linen closet that abutted it in order to create TWO brand new bathrooms in our previous 1 bath place.Heres the basics: You call Reuben and go by her shop to select stone,etc. If he does not have what youve found elsewhere, he will find it for you. It may be from another vendor or stone maker, but it will basically be the same product (this happened with our white tile porcelain/quartz floors). Reuben will also come measure your space and give you a bid.Once you give the go ahead, the crew shows up. Reuben always showed up with his crew to give instructions, deliver supplies and just make sure everything is going to plan. The install guys measured once more before they brought in the quartz slabs just to insure everything was right. We are beyond thrilled!!! These guys do an AMAZING job when it comes to details. Seams are nearly invisible. Ive actually had 2 other vendors (unrelated to the bathroom) ask for his number. Bottom line, we received top quality work at an AMAZING price and the guys that came to the house each day to do the installation are wonderful, nice guys and very hard workers! Reuben will check in with you each day about the next days schedule or the schedule for the week. He was also very good at expediting any issues that came up. We selected all our fixtures via amazon or home depot or wherever we found what we liked (faucets, tubs, sinks) and they installed them despite that they do not regularly do that. I bidded our new bathrooms out to 2 other companies and their prices did not come close to Travertine. I also had the great experience with them since they already did our kitchen counters. I highly recommend this Travertine Artisans and its team. You will get top quality work at an Amazing price!! Happy remodeling!!

Although i am thrilled with my new counter tops and and Ruben, Bonnie and team are pleasant enough, the process has been very difficult. What was promised as two weeks turned into over 6 weeks. I was hounded for payment when the work was not complete, and trusting, I paid. Now everything is supposively done but i am left with electrical sockets hanging out in the kitchen, 1/2 a cabinet torn out where a new sink was put in and problems with gas on my stove (which i have paid a appliance company $75 to fix). I will still have to get someone in to do the extra work. My recommendation to anyone using Travertine Artiasians is to get very specific on timelines, payment and project and PUT It in writing. If you are reading this Ruben, Bonnie, would love to have the rest of the kitchen put back together :-)

There is no zero rating for this seller otherwise I would have gave zero rating. He took check from me on 13 May 2018, credited in his account on 14 May 2018 to install Cambria Torquay quartz in my kitchen. He knew from the day he took measurement that this work will need 2 slabs. Because my slabs measurement was 42*97 and 25*108 originally and cambria jumbo slab measurement is 65.5*132 inches. He said that he will take care of extra cabinets also which were required for extn of kitchen platform. It took 15 days fo him to realise that he can not provide extra cabinets. Then I asked him to hold work untill i ask him to start work but he can keep money till then. After 1 week i send him details of new cabinets and told him that my cabinets will installed after 15 days. He told me that once cabinets are installed he will come measure it again. He didn’t show up after cabinet installation. When i text him that i don’t want to work with him after that he called me and send some lady to do measurement. After measurement also i gave him 4 more days for installation. Last moment when I text him on 5th july about status he didn’t reply. Some lady from his cedarpark store called me on Thursday evening told me that it will take couple of more weeks to install countertops as it is not possible to complete job in 1 slab.These guys are very unprofessional. Don’t trust on them. Finally he returned my check when I made complaint at Cambria.Finally my countertops are getting installed today from other service provider (Unlimited Granite). They took only 3 days to install.

Ive been using Travertine Artisans for all my countertop projects for the past month now and will continue to keep using them. Great prices and they have a bunch of slabs which is a big plus.