Tom was awesome. Extremely personable and genuine. Very upfront and honest. Sad to say but thats hard to find these days. Would highly recommend.
Made a deal with Tom today on a Rolex. Incredibly nice guy, very knowledgeable, super easy to deal with and definitely made me feel welcomed and appreciated. He’s a great range of watches and jewellery to choose from if you need to buy, including some stunning Rolex and Patek. Highly recommended
Thanks for your help Tom, I call in the morning and Tom make the appointment for the same day. After He saw my Rolex He made an offer and pay me with a check. Everything in a safe place. Tom is super nice and educated. Thanks again for the service.
After much research I called and made an appointment with Tom to sell my luxury Ladies Rolex watch. Tom was very knowledgeable and helpful. We then set an appointment for the following day.Once I arrived for my appointment my friend and I were greeted in a safe environment one on one. I was offered a very fair price and the deal was closed immediately.I would highly recommend Tom to anyone searching for a reputable professional businessman. He makes this process easy. I look forward to doing business with him in the future.
I couldnt have asked for a better experience when shopping for an engagement ring. Tom was so helpful and went the extra mile to make sure that the ring would be exactly what I wanted (which it was). He was super informative, friendly and professional. I would recommend Diamonds Above to anyone shopping for an engagement ring (or another jewelry) in the Austin area.
I sold an engagement ring and I was really nervous about trying to sell it. Tom was very polite and professional. He evaluated the diamond and gave me a fair price. He offered to pay by check or cash which was great! Definitely would sell to him again!
Tom is amazing! He was very helpful throughout the entire process of designing my engagement ring for my fiancé. He really does a great job helping you design the exact ring you have in mind. I would definitely recommend going to Diamonds Above and working with Tom.
What a great experience working with Tom at Diamonds Above! Friendly, knowledgeable, and a fair offer on the estate jewelry piece I was seeking to sell. Who could ask for more? Not me! And though I cant speak to the shopping side of the equation, Id certainly be comfortable working with Diamonds Above when Im in the market to buy, too.
I went to 7 different jewelry places to see what quotes I could get for my possessions and Tom was the most personable and honest and by far the easiest to work with. He made an effort to make sure I received a great offer. I’ve already recommended him to one of my friends who’s looking to sell her jewelry and would recommend him to anyone else I know!
I can not speak highly enough about Diamonds Above. I was looking elsewhere for a surprise wedding ring and band for my wife on upcoming vacation. Then I met Tom at Diamonds Above. I explained my situation to Tom and he worked with me to make my dream vacation even better and I was able to keep it secret. The diamond I got was far superior to others I had looked at elsewhere and at a better price!!! My experience with this purchase makes me confident that they will be my one and only stop. Thank you Tom
Oustanding service at affordable price. Repair my Rolex watch and it looks like a brand new watch. Highly recommend for any repairs on any Rolex watch
I was looking to upgrade my wedding set and found Tom at Diamonds Above. My experience has been nothing short of amazing. I met with Tom a few times throughout the process and texted and email him with so many questions which he happily answered. I never felt cheated or deceived. Tom is really knowledgeable about diamonds and helped me pick out my new one through an online company that I was going through for the diamond upgrade program. He didn’t get anything out of it and just helped me out of kindness. I would have bought my diamond through him if I wasn’t already stuck with another company’s online upgrade program. I did however buy my wedding set through him and he helped with the mounting of the stone. I’m so pleased and impressed with the beauty and quality of my new rings. This is my 3rd wedding set in 12 years my first set was from Kay Jewelers and they just gouged me. First off they sold me a non GIA diamond and inflated their prices by 200%. My second set was from Shane Co and they also inflate their prices. With Tom you get an amazing deal with a personal experience. These big chain companies treat you like just another number and overcharge you. Please go see Tom at Diamonds Above you will not regret it, I promise you.
This level of customer care is hard to find nowadays. Jackson and his father Tom were incredible to work with. I was looking for an engagement ring but had no idea where to start. I saw the great reviews of Diamonds Above, so figured I would stop in - I am glad I did! Jackson took the time to take me through the 4 Cs of a diamond and was very open and honest about what I could achieve for my budget. He never pressured me to spend more and I always felt that he had my best interests at heart. He was able to get some tremendous diamonds that fit my budget and specifications and was patient when looking at each of them. Buying a ring can be a scary experience, but Jackson made it so easy. I HIGHLY recommend working with Jackson and his father when looking for an engagement, or any important piece of jewelry!
Amazing experience! Was extremely friendly and helpful, recommend this place highly!
I came in a little under a year ago to have a new battery put into a watch. When it stopped recently, I assumed the battery died and took it back. Tom and Jackson were incredibly helpful and made sure it was fixed for free. Excellent service. Highly recommend for watch fixes and jewelry cleaning!
I cannot recommend Diamonds Above enough! A friend of mine recommended Tom when I was looking for an engagement ring and Tom was just amazing every step of the way. I continue to recommend him to all of my friends. Not only is he knowledgeable, he has a great selection and offers the best prices you can find. Plus, Toms a super nice guy!
Customer service is incredible. All I had was a photo of a ring my wife said she liked, I met with Tom and showed him the ring and mentioned the style and he knew exactly what I was looking for. I guess there is no such thing as a diamond that is too big, but Tom describe what would be the perfect sized and cut diamond for the band and style of ring. I can not rave enough about Diamonds Above. These guys re a class act.
Diamonds Above delivered excellent service and beautiful diamond earrings for Christmas gifts -- and we live over 100 miles from the store! Tom is the most well educated diamond expert we have dealt with, and he is very accommodating! He knows how to help--and knows good quality diamonds! We have always received excellent service from him and I would highly recommend him to anyone.
Tom was so pleasant to work with! He was patient and honest. Working with him to find the perfect engagement ring and wedding band was so easy. We are very grateful for the experience we had at Diamonds Above.
Went in to get my Datejust fixed. They delivered excellent service at an affordable rate and fast turnover. They fixed my watch in about 2 weeks, other places quoted me 8-16 weeks. Great people that provide quality work. Would recommend to friends.
Wow! What a great jewelry store. I love that they are local and all the diamonds are responsibly sourced. Whether you need an engagement ring, anniversary gift or that new Rolex, youll get incredible and concierge service here.
Love Tom and Diamonds Above. My husband bought my engagement/wedding rings there based on referrals of friends. That was over 7 years ago and it was just the start of relationship of buying several other beautiful pieces. I get lots of complements on my ring. Since, I have also referred several friends and co-workers, I couldnt recommend him enough!
I purchased my wifes engagement ring here and Tom did an excellent job walking me through the process to guide me without being pushy or only showing what he wanted to sell at the time. It was extremely comfortable and the whole process was easy. Great jeweler and extremely knowledgeable.
The service I got and continue to get from this company is second to none. Tom helped me pick out the perfect engagement ring for an amazing price, and was very informative to make sure I knew what I was getting. They are not pushy and create a very comfortable/easy-going environment to the table. I recommend coming here for your next purchase, and I promise you I will coming here to buy jewelry of any kind in the future.
Had my Rolex cleaned and oiled.....looked better than the day I received it as a gift in 1991. Quick turnaround.Very nice people working there!
Quick and easy! They were very helpful during my trip in the store.
They really treat you like no other store. I went to the big stores in Austin and I was treated like a number and nothing was explained. Jackson helped out and actually explained everything about the diamonds. Their prices were far below the other stores in Austin and I was able to create the exact ring that I wanted. Thank you Diamonds Above!
This company exemplifies the true meaning behind customer-oriented service. Not only are the prices very reasonable, but Tom creates a friendly atmosphere that is second to none. I would definitely recommend checking this place out if you havent done so already!
Ive been a customer for going on 7 years and have never been disappointed. I have referred family, friends, and business colleagues to Tom and everyone has had an extremely positive experience. I appreciate the transparency and honesty of the transaction and the high character people associated with this business. I highly recommend working with Diamonds above!!
A delightful and genuinely friendly customer service experience.
The service and personal attention provided by diamonds above is exceptional. If your in the market for custom high end jewelry and designs at exceptional pricing with extremely knowledgeable service then pay a visit to Jackson Hoskins at Diamonds Above. You will be glad you did.
Tom and his son are are incredibly kind and immensely helpful. They found the exact wedding rings my fiancé and I were looking for-- and were super patient and accommodating as we had to change sizes a number of times. I highly recommend them!
Tom was very fun and helpful to work with! Wonderful quality and excellent customer service! I will not go anywhere else for my jewelry!
Tom was great, he is very knowledgeable, friendly, trustworthy. I will most definitely be going back to his showroom. Dont be fooled into going to a Zales or somewhere like that, youll be wasting your money.
I had the wristband of my watch repaired. Done in 5 minutes. I was not even charged, because it was so simple. I would definitely come here again.
I purchased my engagment ring and wedding bands from Tom and Diamons above in 2009. My experience was perfect and have sent many people their way over the years! I am looking forward to going back for my wifes birthday present next year, too
Great place with fantastic service to detail!
My wife and I are extremely satisfied with our purchase form Diamonds Above as well as our experience working with Tom. I highly recommend choosing them for all your diamond needs.
I had a fantastic experience with Diamonds Above. Tom was incredibly patient and helpful - he made sure I found exactly what I was looking for!
I’ve been buying more than twenty years. There professional and knowledgeable staff are always available for all your needs in JewleryNumber one in used Rolex watches.
Incredible ethical company that really understands customer service. I have been buying jewelry from Tom for over 20 years and would never buy from anyone else.
They do the job whatever it takes. Awesome job.
Really friendly and helpful! Highly recommended!
Like buying a watch from a friend. What more can you ask for?