Great service! Got my order within a week and so far so good! When you go, make sure Mili takes care of you! Well, anyone there will give you great service! Thanks!
Excellent customer service from Milly and staff int his office. She is so knowledgeable and will work with you to be able to stay in my budget and offer you the best lenses. I have a very complicated RX and she able to measure correctly and take pictures with an iPad to be very precise. I have been coming here for over 17 years. Great selection of frames and prices are fair for premium progressives with blue light protection.
My family and I have been customers at this location for over 12 years. Their staff is always friendly and knowledgeable. The manager, Milly Rojas is very thorough, personable, honest and knowledgeable. Shes the main reason why we keep coming back year after year for all of our eyewear needs.
Bad customer service. At least, two of the workers . There was a black young lady seating at the entrance saying if you need help please let me know. She said that just to say it. But, she did not mean it. I asked her for help she did not seem to bother. She was unprofessional, laughing, joking with other another co-worker in the presence of the customers. However, there were three others representatives at the store that seem to be very nice and may be helpful, but they had other customers. I just left the store because I will not do business with such unprofessional representative. No, not me. More customers need to report these behaviors.
I’ve been coming to this location for the past 10 years and I wouldn’t change a thing. Milly Rojas is the best person to run this location she is very knowledgeable and helpful. I couldn’t asked for anyone else to help me with my glasses. Thank you so much for being such a great person. See you next year.
Foreigners are not welcome anymore! I had previously made 4 or 5 purchases at this store, but never again. Bad customer service. Staff is rude, arrogant, unprofessional and believe they are doing you a favor.We went to buy contact lenses and new eyeglasses frames. When my wife asked the lady to see contact lenses, she responded in a sarcastic manner if my wife really wanted to see or if in fact was an order. Ridiculous.My wife explained that first she needed just a pair of trial lenses to check if she would feel comfortable with the new Power and Cylinder, so that she could then order several packages, and the eyeglass frames. The attendant rejected this possibility because my wifes last order was from 2020. According to them, she would need to first place an order to be entitled to get trial lenses.
Me and my family have been going to Four Eyes for over 10 years, and all that time Milly Rojas has been helping and working with us. My wife and I use glasses and my daughter uses glasses and contacts. Milly has always been there to explain all of our options, offer us the best deals, and walk us through every step of the process. Over the years she has always remembered our patient and personal histories, making sure to check-in and make sure we were happy with our products. We are lucky and grateful to always have a friendly and familiar face assisting our family.
Great Service. I have been a customer for 10 years. Manager Mily Rojas and the staff are very professional and the doctor consultation was excellent.
Had eye exam and 2 different pairs of progressive and transition lenses done.Came in with two exact frames and lenses when I ordered different frames..Finally sent correct 2nd frame,, but transition didnt much at all so i asked for one pair to have dark lenses so I could see outside. I have never been happy with the qualityOr framesThere.I also had one lensBack that was not in focus in distance And they refused to replace that because it was more than 3 months. So much for their satisfaction guarantee
Ask for Milly and you’ll be in good hands!! She makes your experience literally effortless and you’ll walk out extremely satisfied.
Great Store. The staff are all very friendly and professional. I will keep returning to this location.
Great service! I have been their client for years and I love going there for the careful attention they provide, especially Milly Rojas who is always nice and helpful.
I have been a customer for over 7 years and I am so happy to come here because of the service and one particular person.... Milly Rojas(the optician at the For Eyes in Aventura location) that takes care of me, makes me feel like family. She work s with my budget and looks for the best fitting frames for me . I will love to recommend this place to anyone that needs glasses or contacts and will like amazing service !!!
We just left our annual glasses visit, and Elsa was helping us. She was pleasant, efficient, knowledgeable of the product, and discounts/insurance. Its nice to see the same faces there year after year, makes me think it might be a great place to work!
Great store with excellent customer service that is committed to a very satisfactory outcome! Dr. Weissfield,Mily,Claudia,Elsa and a very competent technician who helped test my eyes were all fantastic. I highly recommend For Eyes.
Poor customer service. Lack of follow up. Unreliable. Office staff are like a bunch of high school students on their first jobs. But primarily Dr. Weissfield-Roskein is dismissive and unprofessional. Her demeanor is condescending. I wouldnt recommend anyone to this woman & My experience with her has tarnished my view of For Eyes period.
I am very satisfied with the service of the staff specially Mili,very professional,very happy with my new glasses.
Milly Rojas attended me with great kindness and took her time to listen to what I needed and solved it without any delay. Excellent place, thatks why I’ve been a client of For Eyes in Aventura for years.
The best, of the best, of best Milly Rojas! Super proffecional and patient when helping customers pick the best fitting frames and lens options that matches my vision needs. Me and my husband has been coming here for many years. I would absolutly recommend this opticcal place to everyone .
The manager Mily Rojas, was very helpful and friendly. She took care of us in a timely manner. She took her job seriously. I will return to this store and recommend anyone.
Love the care attention and service . Milly Rojas was incredible and very helpful. Definitely will be going back
The people here are always super helpful and friendly, especially Millie!
I’m a client of For eyes since many years ago . I’m very grateful to Mili Rojas for her attention, warmth and patience that serves her clients always no matter what . Always she will try her best to make you feel comfortable and happy .. in this store . Great place, super costumer service ! I recommend. She is the best .
I went to this store in the middle of the pandemic in Late May when they just began reopening Miami. I would recommend this store to anyone. I got excellent service. Reasonable prices. And extraordinary customer service. Both Claudia and Vanessa were a great help.
I reviewed and called all the optometry places in this area and narrowed my choice to this group. It proved to be the best choice. You couldnt ask for more. Everyone was superbly professional and the prices are right. Dr. Jowhal was the best optometrist I ever had. Great listener with a huge skill level and expertise. Milly Rojas fits your glasses and lenses to your face and she is a 13 year employee with a lot of experience. She spends all the time with you that you need and also has a high skill level and advises what is best for you. The entire experience was beyond reproach.
My family and I have been coming here for years, we love the service! Great costumer service and I always seem to find the glasses I desire. I feel like a little kid and a candy store with all the eye candy! Big shout out to Milly as well, for making the experience always a pleasure. You will not be disappointed here!
I have been going to For Eyes for years. Excellent customer service. Very professional and knowledgeable. The store manager Milley is simply the Best!!! I highly recommend the place.
I entered a review yesterday however, it was in my maiden name and I just want to be sure that the staff knows this is me! I was incredibly impressed with the dr and the staff. Huge kudos to Claudia as she spent so much time with me helping me select the best glasses and more important, the best value! She is professional, efficient and has the patience of a saint. I will be sure to recommend For Eyes to everyone and Im so happy I went..Super clean store as well! See you soon.
A complete waste of time. I had an emergency where my lense popped out and I could not get it back in on my own. I stopped in to the store around 9:45am to see if they could fix it. I was told yes and that they would give me a call when it’s ready. Around 1pm, I realized nobody has called (they close at 6 and are closed Sundays) and so I called. I was told they were too busy to get to it but it would be done by the end of the day, and again they would call me once it’s finished. At 4:45pm I decided to go there to see and I walked in and my glasses were sitting on the counter untouched and in the same spot that I left them this morning. When I asked the sales person, she told me they were very busy but could do it now if I would wait another 20 minutes. I took my glasses and left and I will never be back.
Great service. Both ophthalmologists are friendly and helpful. Milly is always great. Listens and cares. I love this location because they know what they are doing & do it in a friendly way. My questions are always answered and the prices are good. Need a little better frame selection for the more in style frames but I always find what I want because of the great service they provide. They always work with you to get you what you need.
I like going to ForEyes [Aventura], just because of one of its CSR: Milly is always happy with a positive attitude and always does her best to help me choosing the right pair of glasses. Exceptional service.She is the best!. I have purchased my corrective glasses here for over 3 years now.
Very disappointing to see how poorly the office runs!I had to wait for almost one month to get my reading glasses back and had to call several times in vein then had to take a trip to their office and was told that my reading glasses Wil be in on Thursday and then on Friday evening I get a call from 945 number saying my glasses were in .On Saturday went to glasses in unnamed box!
I have been going to For Eyes for a while now and Elsa as well as Mily have always both been so professional, knowledgeable and super helpful. Mily is an incredible store manager and person and she deserves to be manager of the year for exhibiting star like qualities.
Rude,unprofessional,disorganised.stay away!
I went to Four eyes Aventura. Millie made my experience SO easy. She was helpful and nice and I would HIGHLY recommend this location.They are all helpful but Millie personally helped me.Thanks again I can see
I have been coming to this location for my familys eye health needs for over 13 years. I have three sons (all wear glasses $$$) and the store manager Millie welcomes us to the store like family. We get our eyes checked and good deals on new glasses every year. This year I noticed the store paid extra care to prevent the spread of COVID19, highly recommend.
Great service, clean office, and I love my glasses... Those ladies rock !!!!
I have purchased both eye glasses and prescription sunglasses from this location for many years. Milly is exceptional. She is extremely knowledgeable and her customer service is first rate. Highly recommended!
Dr. J and Millie make getting a new pair of glasses so easy at the Aventura location. They are the best. Would highly recommend.
Wonderful service from Milly at the Aventura Four Eyes location, she is terrific and so helpful. I will continue to get my glasses there as long as she remains. Very Satisfied.
What can I say this is THE BEST PLACE to do your glasses. Milly you are awesome!! thank you so so much for your patience. you provide a top customer service. I take all my family there. please so not go anywhere else.
Excellent service, thanks Milly, outstanding customer care! Highly recommended.
I had a very good experience at this place.Mily is very knowledgeable and patient.They prices are very reasonable.I would recommend it to anyone.Julian
Wonderful, friendly and such fantastic customer service!!! Millie and her staff are a pleasure to work with, they are so patient with every concern and frame adjustment. It was a treasure to find this eyeglass store and location!
After going to a Sunny Isles Eye Center and having the worst experience trying to get the prescription lenses I went to few more places that were mediocre too, I decided to give it a try to For Eyes salon in Aventura. First of all, not only I received the best customer service from an amazing store Manager Milly Rojas, who was so wonderful and took her time to explain all the options available to me for the lenses. I ended up paying half of what other Optical Salons offered. I am so happy with the overall experience. I highly recommend this salon and will definitely be going back for all my eye needs. Btw, I had my own prescription and my frames.
I have been coming to this location for over 5 years, they are great an that is why I keep back.
The place is absolutely the worst, besides not being able to do a prescription right the staff is arrogant, unprofessional. The company as a whole is also pretty bad. Went to another store, contacted (many times corporate office) . My advice stay as far away as possible from any of their stores.
Milly was amazing! Great experience she went the extra mile to make sure me and my mother in law had all our questions answered. You can tell she loves what she does!
I had an extremely pleasant experience. Customer service was superb advising me of current specials and assisting with rebate information. Millie made a difference. I highly recommend.
Milky Rojas with exceptional customer service I love for IHSS and I’m into that I will be coming back and referring people that I know for ever
Superb customer service! Milly is amazing; very approachable and welcoming! The kind of person you would want to meet when you enter a store. I highly recommend this place; pretty good frame selections and awesome deals!
The customer service i received today was amazing. Mily and Alex were so knowledgeable and patient with me. I love For Eyes and today went out of my way, and passed other competitors, to get service and expertise from For Eyes.
This place ROCKS!!!! Millie is the person you want to see call before you go and see if she Is working. For the Past 5 to 6 years she has taken care of me and my wife she is extremely knowledgeable gets the BEST PRICING!!!She truly cares about her clients!!!TRULY!!She is worth the wait!!!Almost forget the eye doctor saved me from going blind she rocks also!! Am a diabetic and I had a drainage issue and she discovered it on a normal eye exam.GO GO GO 🤓😎😉👏👁👀🥇🥇
Dr. Richards, if I remember correctly, was awesome, the location is well located, and clean. However prices are high and we had an appointment at 10 AM when the location opens but they were very slow to open up, it seemed like all of the employees arrived at 10 AM instead of being ready at 10 AM to take in appointments. We were also never notified of our glasses arriving to the store and waited 3 weeks before we decided to call them and ask if they had arrived..
Mily Rojas is a real professional ;she know how to explain all the options to the client and she is extremely nice and patient ! I would recommend anyone that needs eyeglasses to her. Congratulations !!!!
Avoid this store if you are black. Take your business elsewhere. The staff there will not help you nor treat you with any dignity or respect. We were treated so badly. Staff didn’t even acknowledge or greet us. Was in the store for over 30 minutes and not one employee asked us if we needed any help. There were several employees just standing around and the store was not full with customers.
I had a good experience. My husband and I got our eye exams 2 weeks ago and ordered new glasses. The doctor was really nice and knowledgeable. The staff was great too. I went back today to pick up my glasses and the minute I walked in everyone said good morning which I thought was awesome. My glasses were perfect and I was in and out in about 15 minutes. I saw some of the bad reviews and I just dont get it. You cant please everyone I suppose.
I went today to schedule an eye exam and asked the staff if they could assist me with my contact lenses. The optometrist refused to assist me because she had no time. I will never use them again..It would have taken 2 minutes . Bad service
Exceptional service! Called and got an appointment the same day. All staff very nice and service focused. Doctor was super kind and clearly cared about my child, great technical and interpersonal skills. She overhead me saying I was leaving town and changed arrangements for contacts follow up to accommodate us.
My husband who is a client asked Ashley Weiss field for assistance with his contact lenses. She was not very friendly. It would have taken her 2 minutes. She could have gone the extra mile. She left a bad taste in our mouth. He will not return there and will cancel his appointment. Bad bedside manners.
After 30 years of trying to get lenses that work for my eyes, Millys years of experience helped tweak the prescription to make my new glasses work! Her patience and kindness is the reason I go to For Eyes.
For eyes Aventura is the worst optometrist I have ever apoointed. She did exams and never pronounced a word about results. Moreover she was intending to avoid releasing a copy of them to me!She was interested only in selling glasses!!!
Great customer service, excellent doctors and the store manager Milly is wonderful, she always goes above and beyond. Very reasonable prices, a pretty good selection and getting better. The best eye care center in the area.
Milly Rojas is the most amazing sales person! She goes beyond selling!! This is the second time she takes care of me and also my son !
If you happen to be a darker persuasion (i.e. non-white), you may want to think three times about visiting this location. I went into the For Eyes in Aventura with my mom to ask a very simple question that would have taken maybe one minute to answer. Instead, I was skipped by two people and then given a lame, non-empathetic apology by the manager on duty at the time when I gave her the feedback about my experience. Her comment was that she acknowledged me. Actually, she didn’t. I had to go up to the front and ask how do I go about getting assistance, unlike the other customers that simply walked in and were helped. For those of you that may not fit the description of the ideal customer for this location, my recommendation is to take your money somewhere else where it will be appreciated.
This review is not for all staff, actually the regular staff is great, Milly, Scott and the rest. Dont go with optometrist Ashly W, she would just give you a useless prescription not good for your eyes. She gave me a stronger prescription that needed, even though i told her i was not feeling comfortable but she insisted. I paid expensive lenses and after 3 months still bad. I came bad to see GREAT Doctor Jeevanpre, she corrected the issue and now i am much better. Go definitely with Dr. Jeevanpre, she is much more knowledgeable, approachable, she cares about you and she is friendly.
It is frustrating. As a consumer I appreciate guidance from sales associates. What I do not appreciate, or accept, is sales associates attempting to sell me what I do not want or need. Apparently you can not purchase what you want, (even that I have been using it for 52 years) unless you go for the expensive suggestions...ShameJuan Bona
Terrible service. I have made many visits...always have to wait, sometimes so long that I just give up. Quality of work is not good. They also ordered my glasses different than the prescription, so one lens was correct and one wasn’t, verified by my ophthalmologist. But then I had to argue with them and prove it over multiple visits (bringing in prescription etc because they supposedly didn’t have it anymore) in order to have glasses remade.
Great place, knowledgeable and pleasant staff, competitive price. Worth my time.
Very nice and friendly staff! Always accomodating us. We are a family of 6, so its a big deal! Millie, Elsa, and Scott, you are amazing! Thank you!
Just recently I went to see the optometrist here for contact lenses. The doctor discovered I had an infection. She was able to put me on medication and saw me for followup visits to check on my progress. She cleared it up in no time and then was able to fit me for contacts. Dr Weissfield was knowledgeable and professional. I am so thankful I went to see this doctor and I would highly recommend her to everyone.
I stopped by because my daughter broke her glasses, wondering if they would repair it since the place where I purchased it from wouldnt. Elsa was so helpful! Explained to me what the situation was with the glasses but also offered a temporary solution. Thank you Ms. Elsa
Great service, thanks Milly!
I have NEVER gotten my glasses in 3 days! Everyone has been so pleasant and helpful! This has been a great experience.
Excellent customer service! Several outstanding styles to choose from! Dr.s are incredibly knowledgeable and very thorough... I highly recommend For Eyes in Aventura to friends and family!
This place is terrific!!The EYE doctor is so ❤ caring and professional.The selection of glasses is endless!!! Differnt styles, great pricing.Last of all the Manger Milly is the Cats Meow!!! I was lucky enough to get her and she was so understanding!! Takled me thru everything.Over all this place ROCKS!!
The staff & Dr are very nice however, they dont know how to bill insurance companies correctly. I should of only had to pay for co-pays which I did at the store. A week later I was sent a bill from my insurance because they denied the claim. After a bunch of wasted time on my part I found out they billed my insurance as a misc charge rather than my yearly appointment. While waiting for my appointment a lady walked in with the same complaint, I should of took it as a warning sign & left. What a headache!
Worst experience I have had with an optometry. Glasses were first lost within there ordering system and then not sent to the proper place, this was unprofessional considering that people are dependent on their glasses. Once I did receive the glasses their quality was incredibly poor. On one pair they did not properly polarize the lenses which made them useless and had to be sent back to be redone. On the second pair, the plastic frames were delaminating at the nose pads. Once I had the frames replaced I have had the hinge of one of the frames fall apart due to poor construction a few weeks later. The polarized lenses are still uneven in bright light, even though I purchased the premium option. This would all be understandable if the glasses were inexpensive but the lenses and frames are not cheap or defiantly not worth what they charge. The customer service at the store level, as well as the corporate level, are courteous but not helpful in any way.
Called to check if they take my insurance, answered what type and the lady said yes.When I get to the store, two clerks are ordering lunch and after looking at my insurance information they say that they don’t take it. Not sure if they are inconsiderate or just idiots but I won’t come back ...lol
Ive been going to this location for years now, and they are amazing Scott, and Stephanie are awesome. They tell you what you need, help pick out frames and help save you money. The only place I go to buy glasses in Miami. Plus I normally get my glasses in 3 business days.
From the moment I walked in I was taken care of in a courteous and professional way. Mili was the associate that overlooked all the process for me.I was not too happy with my frame and she kept adjusting it and finally helped me choose new frames that now I am very happy about. She was always available, patient and helpful.I am very happy with my experience at the Aventura For Eyes Optical
They are very professional and courteous, Especially Mili
It’s was a good experience the staff nice and dr. Ashly was so nice and helpful i recommended it 👍🏻
Poor customer service on the optomestry part of the store. They are overprice on the office visits and is not even a oftalmologist.Sales people are respectful but not helpful.
Horrible experience I will never come back to this place. I set up an appointment for 4 PM, I was assisted after WALK IN follow up. 1 hour later, i walked away without been seeing, i hope they dont dare to charge my insurance when I was even able to see a doctor, very sad they dont appreciate new business with appointments instead, looks like walk in follow up is more important
Dr. Jeevanpre Jowhal is excellent!! I can honestly say, this is the First time I can see clearly with my new prescription for glasses! She is very knowledgable and an expert!! I am impressed with the care I received!
Unbelievable service. Second to none.
My experience with this place is all negative. I wish i could say anything positive, but there is none.Will not come back.
Horrible customer service. Make sure you ask doctor all the questions before you leave the office otherwise they won’t help you later until you pay for one more office visit. Very disappointed
The doctors are exceptional but the selection of glasses could be improved upon
Would not recommend it.
Super helpful staff, got glasses with no reflections for a very good price, thank youuuu ! 😊
I went three times to make and appointment.Allways say are bussyI gave my phone number.Never call me back
Bad bad bad experience never again this place!!! Would never recommend it 👎
They made some new lenses for my wifes frames. In less than two weeks one lens popped out of the frames. What a joke. Now we have to go back because I was unable to get it to snap back into place.
Very bad experience, i will not recomend this place to anyone!!
Terrible customer service.
Great people and service
Love it