Cole was very patient and insightful. Took time to answer all my questions.

I bought my Chrysler 200 from Joe Firment a couple years ago. They have been amazing from Day 1!! The service is by far the best Ive ever experienced at a dealership. They went above and beyond to accommodate my needs and wants. Ive always taken my car for service and have always had a pleasant experience. Customer service is awesome, they are so friendly and knowledgeable. They have a life long customer here, I cant sing their praises enough!

Always professional, knowledgable & clean. This visit was great like usual. I had 1 issue my last visit but have discussed it with service. Ill still recommend & go back

When I went here it already switched to Wahlbergs. Absolutely nobody helped me so I left and went to a different dealership

Dan had me in and out in a little over an hour And that was for a lube oil filter, tire rotation, and 4 wheel alignment on our 2018 Equinox

Called to have some keys made for my car mine was broken they made the keys but failed to tell me that they had to be programmed my car was not available to get there they told me for another $100 and the cost of a tow they would program the keys for me....thanks but no thanks I did it myself....Just wish theyd have been up front with me..Honesty goes along way....if they want loyalty...

Amazing It was great make business with them. Martie Wood she really listen to you and work out excellent. A++

Really great people there Thanks again James Wood for the truck

Always the best service and respect.

The Service department is always great to me. Very friendly and thorough.

Great, kind people. Really nice and helpful. They go the extra mile. I will be purchasing next vehicle here. Service is awesome. Comfy waiting room too.

My car place. Ask for Racheal, she will make it happen for you to get the car of your dreams, she did for me.

Excellent service awesome employees

Very friendly and work was completed in a timely fashion.

No one came to help us when we were in the lot for fifteen minutes... Guess we will have to take our 20k cash somewhere else

Always get good service here!

Service was great. Always take good care of my S-10!

Good service there

Best dealership I ever visited

Best deal on chevys anywhere in ohio.. amazing people

Excellent

They Kind of arm and leg you. So I couldn’t find anyone to fix my panoramic sunroof so I went to them. They told me the base price to look at it which was 69.99 but then that went towards the price of fixing it if I went through them. They told me they would have to take apart the interior to check it out and DEPENDING on what parts needed replaced, i.e- motor or track, it could be $400 fix. So I agreed and left the car with them. They called me and said the sunroof motor was fine and the track, the pin kits holding two of four panels were bad and it was $39 for the two pin kits. He said “it’s well within the price we quoted you since the parks are only $40” so I was happy! I go to pick up the car FOUR days later and they tell me it’s $475. I told them I was only quoted $400 and I was under the impression it was less since the big ticket items didn’t need replaced? Well they said it was $400+$39(parts)+tax. That’s not what I was told. So the guy adjusts the price to $400 + tax. Upon the estimate I was told that it could be UPTO $400 depending on what needed fixed. So I just find it odd that even though I agreed to $400, thinking that would include a motor if need be, they still charged me that after two pins were the only thing needing replaced. So I advise anyone to read over the estimate, ask if parts are included in that price, and don’t assume that they’ll charge less than your estimate even if less parts were needed.

An excellent place to purchase a new or used car ask for Don Harold

Nice staff

Great service but very pricey

Friendly & courtesy folks. Oil change, tire rotation, with safety inspection in less than a hour.

Great service

Exceptional service that makes you feel appreciated.

Great service. Sixto Torres saved my wifes wifes life by getting her into a new car... No lie

Easy check in and nice waiting room

Always perfect at Joe firment

Great place nice people work there

Cant beat the service, plenty of vehicles to loose from, only place I go to to service my car

Great service dept.

Ckean and fast service

I was definitely glad I went

Great service.

Very heloful

Local transportation heroes!

Dan Corcoran quickly assessed and facilitated the repair. I am confident that I can trust his honesty and integrity. Dan is a valuable asset to this dealership!