Awesome little place. Smells delicious in here. Great little place to enjoy a sip and maybe do some work or reading 📚. Super cute atmosphere. My only slightly negative is that I felt I waited way to long for a drink ordered ahead of time... I get that they wanted it to be fresh and still warm so they started making it when I got there... the wait was way too long. 🙃 Drive thru was moving but the 4-5 of us inside waited waaay to long.
I stopped by yesterday after dropping my daughter off at school. I have had them once before but often tend to visit other coffee places instead because of proximity to my house. However, I will no longer be visiting anyone but Black Rock Coffee. Every other cold brew I have had has been bitter, mixed with milk or cream, inconsistent and overall just not good. Black Rock has the most delicious smooth not bitter cold brew with no milk. It was absolutely perfect. I ordered one for my husband and it was identical. Plus, the girl who helped me was the sweetest. And they have a points program.
Great coffee!! Love it. Usually person at window is very friendly and courteous but this time I didnt get that experience. Everyone has not so good days but there was not even a fake it to make it smile/ attitude. Otherwise, absolutely love Black Rock
Always good. My kid loves the little rocker oreo shake and my hibiscus half lemonade is everything i need in my day! The staff is always happy and excited to serve. I love it.. its my happy place!Just wish they had some food food like sandwiches..BUT noth enough to give them less than 5 stars!
PERFECT,EASY TOO DRIVE IN.LOTS OF ROOM, DRINKS ANDTHE PEOPLE GREATLIKE FAMILY.
Great and friendly coffee spot, has a good rewards program, you can accumulate point for FREE coffee. Wish the menu had a little bit more variety, but what they do have is really good! Recommended.
I absolutely love this coffee shop. It is so relaxing. You cant help but to gravitate toward the comfortable chairs and lose time enjoying a quality cup of coffee. The Mexican Mocha is my personal favorite. The staff has excellent customer service as well. Highly recommend.
I’m so glad I stumbled upon this place. Close to work, the staff are always so good and make you feel like gold, and the drinks are FREAKING delicious. I usually go for sugar free options but everything is so tasty here.Once again I’m so happy I found this place, the guys and gals here have fueled me through so many long days and weeks. Give them a try ASAP!
Literally the worst customer service experience ever. Left waiting 20 mins as only person inside store as baristas sat and talked gossip and just ignored me. Horrible and I’ll never go there. Starbucks at least has friendly competent staff.
As you pull up through the drive thru or to the counter there is no lack of manners from the staff. Whoever is taking care of you, takes care of you with a nice big smile. As for the coffee, I havent had the opportunity to try anything other than the mint chip chiller as mint is one of my favorite flavors, but after trying it I was very pleased that the flavor of the coffee beans did not appear to taste over roasted and was very smooth. Now when getting a drink with flavoring I am often worried that it would be too sweet as my sweet tooth is not where it was in younger years. To my satisfaction I was able to enjoy the drink without feeling as though I was swallowing tons of sugar with every gulp. The sweetness was subtle without an overbearing taste of sugar. I will be returning as I have often done and hopefully will try something new if I can bring myself not to get the mint chip.
Clean store. Welcoming experience. Equivalent to Starbucks. Customer service is superior. Great tasting drinks.
I went to this location for the first time today and Isaac was at the window. I wanted to try a yummy shake and Isaac was so helpful and recommended different flavors to try. It was DELICIOUS. Thanks Isaac!!!!(:
The staff at this location are all very friendly and attentive. Besides the fact that everything they serve is yummy, my family always leaves with a smile this is why we return.
Love the iced jackhammer it’s my favorite coffee. Love the brew of their coffee. The brew on the coffee is stronger, the coffees are not super sweet which I like. 10x better than Starbucks, Dutch bros, Dunkin’, bikini bean.
Great hot and cold coffee. Normal coffee is great and fun coffee also tastes excellent.Support your local coffee house.I’ll take this place over Starbucks any day.
There is a good drink selection and the staff is friendly. There are mostly long communal-type tables inside with a few couches. It’s small but nice
Best coffee I ever ! I wish we could give 10 stars. The caramel Blondie is the best! It def, Rocks!
The coffee is great, my only issue is, every promotional photo shows a chiller with whip cream, so why wouldn’t that be your standard serving procedure ? If I didn’t want it, I would request that…as it is, I arrive with an expectation and if I don’t ask, I don’t get.
Pretty good coffee, but not great. Definitely woke me up! Cookies arent homemade and come in a package, but it was still really tasty.
My new addiction since they opened. Always friendly and the drinks are always on point!
If you need your caffeine fix this place will definitely get it! Very friendly staff
I love this place I love the staff they are always so nice and welcoming and cheerful. Rino girl (Gabby) is my favorite!!!!!! 😁. But they all an amazing job.
Customer service was awesome and the whole experience was enjoyable. It was my first time there and will definitely be going back. The drinks were great too!!
A coffee staple of mine. Medium iced-jackhammer. Its not on the menu anymore but they will still make it for you. Once you go, you wont want anyone elses coffee, not even Starbucks!
Love, love, LOVE this coffee bar!The drinks are fabulous and the staff is always friendly and helpful.
First time here, I selected Mexican Mocha Cafe coffee, it was delicious. My wife had praline coffee, delicious. Employees very nice, coffee exceeded our expectations. I am a Starbucks die hard customer, however, this place is giving starbucks a run for the money. You will be pleasantly surprised at the taste and quality.
Great people, great refreshments & super service!
Excellent service, fantastic coffee! Love this place! Would definitely recommend!
Kelsey I appreciate you going out of your way yesterday. I walked in to let you know I had the wrong drink and although it was not you who made the mistake you fixed it and made sure I walked out happy .
Black Rock is such good coffee! Staff is friendly and its always a pleasant experience.
The staff is AMAZING and kind. The line also moves super fast, which is nice. They always go above and beyond for their customers.
I go here almost daily. Best coffee in the area and very good service every time. Highly recommend.
Good coffee place, and I like their espresso beans. They also give puppichinos
Always friendly and quick never dumb useless conversations like some other Oregon coffee chains
The coffee is extremely well priced it is amazing coffee great competitor with starbucks. The atmosphere even though not going into the building and only drive through they usually have great music playing every employee has amazing customer service skills. The kids drink come in a plastic cup with a lid, aka reusable! It has very turned into a household favorite go get Black Rock coffee on a Sunday morning.
I been LOVING BR Coffee.!! So much that I can officially replace Starbucks coffee for this! Im located in Laveen so its suuuuch a disappointment, to not have any close by!Its a 25/30min drive 😭 Hope this gets attention for expansion!!
First time, loved they had a comparable menu to Dutch Bros without the crazy line.
Love, love, love Black Rock Cofee!! Everyone is amazing, and the coffee is delicious! A must try if you havent yet.
Love my local black rock!
Drinks are really good and well priced! But please, dont ask me if I want to leave a tip. So rude no matter how nice you ask! Ive only been asked twice out of the 10 times Ive been there but still, makes me not want to go back. Especially, if asked BEFORE I get my drink.
Friendly staff, drinks are TOTALLY BOMB. So, so good!! A must try if you haven’f been!
Loving this place. Hubbys favorite is the Mexican Mocha. Im a cold brew gal and often switch up to the Fuel energy drinks. One of my sons says the muffins are some of the best hes had, so hats off to their bakery source.
Im so happy they opened a Black Rock in my area. They have a mix of flavored coffees. The workers are always friendly. The line is usually short compared to some similar places, and if there is a line, it moves quickly.
Lovey people need to change the drink next time but the personalities will bring me back to try something else 😇
I really enjoy the ambiance. The coffee was excellent. Staff is very friendly and helpful. Its now my regular coffee shop.
Everyone was so nice and polite took a little while but I didnt even mind the girl at the window was so friendly I loved the experience
Black Rock has really good coffee! They always never fail to bring you good service!
Excellent coffee! Employees are friendly without being obnoxious, and they do a great job keeping the line moving. I wish they had a few more (healthier) breakfast options.
Service is great! Staff is friendly and knowledgeable, unfortunately the espresso they use to make flavored drinks just doesn’t taste good, taste burnt and gives your drink a funny after taste.
This is my favorite coffee now! We doordash it when we arent able to go but I drive about 15 minutes just to get to them. Friendly, fresh and bomb coffee.
This is my favorite coffee shop. I love the caramel Blondie and the staff is always super friendly
Great customer service
They always have friendly staff and their smoothies are delicious!
Awesome place to sit and relax for work or reading. Black Rock is better than the competition. Enough said.
A great place for coffee ☕ good service and people better then other coffee places and open later then those places !
Got a simple iced latte and it was great. Strong enough coffee flavor and good size for a medium. Staff was friendly and not obnoxious like the other coffee place! Decent price.
Try the truffle chiller… excellent!
Friendly upbeat staff.
Nice new coffee place on the west side. I have been there a few time and the drinks are top notch and the staff is pleasent.
Great Coffee place, always a place to go for Great Coffee
Friendliest service ever and an absolutely delicious Carmel Blondie latte. Great change of pace and reason to leave the house!!
Fukn amazing coffee!!!👏
Love their italian soda! The employees are always welcoming!!
Amazing staff and out of this world coffee
Friendly service and the cold brew is good quality. They have a rewards program as well
This is great coffee. I drink it black and it never disappoints.
I’ve only been to this location twice, but the experiences were good. My drink was well made and the wait was reasonable. Given the choice, I would go to this location over the one on Bell any day.
Friendly staff and a great drink (mango green tea) on a hot Phoenix day. Win-win!
Great coffee, super friendly staff!
Love the customer service and they drinks are on point!
Love this place! Theyre always so friendly, quick, and the drinks are delicious.
Been here multiple times, the drinks have been hit or miss on whether or not its going to be burnt coffee. What finally broke my back was receiving my drinks, not even pulling out of the window yet, and having the girl at the window yell out an insult about me to the rest of the store. Dont expect to have any customer service, or any drink worth the prices they want you to pay, and you can bet that youll be insulted by their staff.
Love this spot, good bye Starbucks
This place has really good and well-priced drinks! We got the caramel blondie and it was so creamy and delicious. We also had the Mai Tai infused energy drink and it was both pretty and refreshing. The cold brew was so smooth, too! I would definitely recommend this place. P.S. I did not drink all of these drinks by myself lol.
Good coffee, i will be back!
Great local spot. Coffee is okay. Great vibe tho!
Great coffee and Great customer service keeps me coming back daily!
The Irish coffee hot is great and their coffee is smooth not bitter.
Coffee is good. Customer service, not much so. I reached out after being served a Fuel drink that was actually just a lemonade. Ill stick with Dutch or Starbucks in the future, because when they get orders wrong, theyll make it right.
BEST COFFEE, Drinks, and pastries!!! This will be our Coffee place from now on. Their flavors are authentic! New favorite place for me and my family! Highly recommend!
Love the drinks. Always delicious. One of my favorite Coffee places.
Great coffee stop!! Worth the drive and better then DBs.
Great people always friendly and very knowledgeable whenever I got questions for different drinks my new favorite coffee shop
The MexiMocha coffee is delicious! Fast service.
First timer and it was delicious!
Why ask me for my rewards phone number and never tell me I have a free drink or give me reward points? Is it because I didnt tip you this time? I should been told I had a free drink before you took my card and charged it.... Maybe thats why I didnt tip?
Great coffee, but two things please post another menu board prior to the actual and post something for those people that cant figure out a 2 lane system for your drive through.
Best coffee
Very good coffee. I plan on coming back.
I order a latte, It TASTE LIKE WATER...
Amazing coffee and people
Coffee is perfect everytime and employees are always nice