Though the damage was deemed non-repairable, I appreciate the time Gerald and the staff took to diagnose and try to fix my flat tire.Their shop also has a great selection of local and imported tire brands sold at great prices, and we were able to take advantage of their tire sale promo when we bought our replacement. When a tire isnt available, the shop can order it on the customers behalf and get it delivered to them promptly, too.The shop also provides a nice award points system for services rendered. All-in-all: great, quick, fairly-priced for quality service.
Honest, good service, courteous, knowledgeable, - definitely recommend. Jerry is a great Manager!! Staff is all the above!!
Fantastic, friendly service. Im in town from Florida and needed one tire installed that I had ordered and shipped directly to them. They had me in and out quickly and did a great job. If Im able to move back home this will be my go-to shop for tires and alignment work. As a suspension and alignment tech since 1992 Im not a fan of having someone else do it but I am very happy with this shop.
I’ve been a customer for over a decade here. I get my alignment and all tires for my vehicles here at this location. Not really sure what happened to the quality of service here. Made an appointment for 4 new tires and an alignment. I called on a Thursday for a Saturday appointment at 8:30 am. Arrived and was told the tires wouldn’t arrive for about 45 minutes. Now I’m thinking what was the purpose of even making an appointment! After tire installation and alignment the vehicle was ready at noon. After receiving my keys I left abruptly then noticed my hood vibrating because they have not even closed it correctly! Then thought where is the wheel lock key. Not surprised it was still in their possession. Upon driving back to ask for my wheel lock key I checked to see if it was the correct one. Then discovered my center wheel caps were now missing some of the Allen screws that hold them on so 3 out of 4 caps are loose!!! This is absolutely ridiculous at this point! Please someone drop a comment on a quality tire shop. Thanks in advance!
This place has an awesome customer service and great offres. There will is outstanding. To help there customers like me. It works to please and there work is professional all the way around!
They do excellent work. I bring all my vehicles here for tires alignment and balancing 👍🏽
Jerry and his team did a fantastic job on my alignment! The visit was prompt and the job done right. Thank you Jerry and staff.
The entire staff at Discount Tire & Service Center in Azusa, CA is always polite, professional and quick to complete work on all of my automotive needs. It is my go to place. Highly recommend everyone to visit. You will be impressed.
Quick reliable service complete with excellent customer service & adorable prices. Highly recommend this place!
I have been bringing my car to discount for decades.. and I can always count on good and quick, and honest service..
I have gone to Discount Tires for years. However, lately, I had a problem with my alternator. After having my brother in law worked on my car, he checked the oil and noticed that the oil was burned and dark and it just seemed that the oil had not been changed in over 3 years. My sparkplugs were burned and just needed service asap.Wonder how many more times my oil was not changed or if in fact they changed the oil filter or if they actually worked on my car.
I had an appointment for Saturday 8:30am, walked in on a Friday morning and asked if i was able to have my car done then. Jerry whom was the sales person at the time was non-hesitant to say yes. I took the spot Jerry was so helpful and friendly. The mechanic who did the work also was friendly fast and accurate. I will definitely be taking my vehicles back to the Discount tire on Arrow Hwy in Azusa for as long as I can. I feels good when you can find a great spot you can trust.
Fast and reasonable in this new covid normal where everything is gotten so dam pricey. There very friendly and quote you reasonable time frame.
The staff were great. The technician who preformed the alignment on my vehicle test drove it 4 times hekeptworking on the alignment until it was perfect. I amimpressed by the attention to detail.
If I could score less, I would. 1st visit, I arrived at 8:30am with an appointment, checked in, sat for 30mins, was then told there was no tire tech, could I come back in an hour, I did that. On my return sat for another 30mins cause the tech still hadnt arrive... 2nd visit, called ahead again for an appointment, I was told they open at 9am, when they are actually open at 8:30am. Let me not forget that this store is filthy, the front desk staff is so unprofessional, rude, non-attentive. This 2nd visit was to balance my 4 new tires considering it wasnt done right the 1st time. My name was called, I signed a no charge receipt, I asked for the keys, he pointed to them on the counter. So I though Id never have to deal with this place again. When I arrived home, I notice one of my lug nuts had not been placed back on, back to the shop I go. Shorter story, do yourself a favor, go elsewhere.........Update, 08/10/2021, tire balance from Discount was just as bad. Made a late Thursday appointment with Firestone who got me in, stated that all four tires were off balance. They got me out the door in 30mins. People, read these, they are all true accounts of poor service.
First time at this establishment, recommended by my son-in-law. Salesperson Edward Gutierrez was very helpful and very pleasant person. I was there to purchase new tires. He inspected the tires on my vehicle and determined that I only needed 3 tires. He did not try and sell me more than I needed. The wait was not long at all. Great Service!! I highly Recommend this establishment.
Ive been going here for years. They always take care of my vehicles and offer great prices. I recently moved and still come to this center for their service!
Went for a basic oil change. Take all my cars here. Staff is honest and friendly. Highly recommend this location.
Fairly priced. I had both Brakes in the back of my car replace for only $169.
I recently moved to the area 8 months ago and had been searching for a place to replace my Tires and Breaks.I had searched several places looking for quality services as well as Customer Sevices,Pricing,and warranties. I must say I was very impressed with their overall performance, accuracy and the abilities to get the job done with no hesitation are asking you to come back on a later day and it was almost closing time.Discount Tire Center is the best.FYI.Ladies we are able to go without are confiscate other and want to over charged thats a major Plus for me.And the guys at the front desk is awesome.
We put new tires on our Chevy Silverado (great price) and purchased a lifetime alignment package. When we drove to another appointment we noticed that the truck was pulling to the right. We could no return because of the appointment to check alignment. We live in Chino and came a long distance to purchase tires and alignment, and TO HAVE TO RETURN TO HAVE SERVICE done again is VERY UNSATISFACTORY. We were here the first time two hours and had to wait again so they could fix there error. Management should oversee employees work before a job is completed.
One of the technicians helped me understand the difference between alignment and balancing, and even took me in the back to show me which was impressive. I was in-and-out in no time just as it started to rain.I will definitely recommend this tire center to others. Great service!
Eddie helped us out. Good prices and service. Will come back for all tire needs.
Jerry is very helpful and attentive. Always has a smile on his face or through his mask🤣. Thank you for the recommendations and the amazing service Jerry and his team provides.
I have an older Xterra 4 wheel drive and the alignment was way off. They took my car in last minute and fixed it perfectly, quickly and for a great priceGreat friendly staffhighly recommend
Xxsloth_teamxX on YouTubeSuper great service from Edgardo.I recommend this store on Pasadena and Hill st. Go see Edgardo his customer service and the way he shows you what the cater need is good.Make you feel like you can trust this place on your car.
Customer service was outstanding! Ive been going to Discount Tires for over 20+ years! Had to get 4 tires and I paid for a life time balancing plan too. The cost was amazing! The team there is awesome!
Not only did they fix everything wrong with my car, but did so at an excellent price! Highly recommend.
Good people (5), good service (5). Would be 5 starts if prices (4) where a little bit more competitive.
Nice place and location, Edward is extremely kind and friendly. He helped resolved my tires issues and this place does other brakes/ oil changes inspections services. If anything is wrong after the services, they are on top of fixing it. My first experience here is very pleasant that I brought my second car to services on the same day.
Took almost two hours.we were the only ones having tires put on .couple other people having a plug put in and someone else having something minor.way too slow
They are very professional and do a Danm good job with my vehicle, I have a Honda Civic 2020 and I get updates on when I am due for service which is a life saver.
Very quick and professional, funny clerks but respectful with customers, will continue going they got a new client
I had an emergency repair needed while driving to Vegas and jerry and his team had us in and out with everything perfect for a minimal price. I appreciate everything they did and if I lived in California I would definitely be a loyal customer. Thank you to these guys. We made it back home
Jerry the store manager was knowledgeable and very professional
Very helpful and very nice. Had a strong knowledge of what they were doing. Recommend this place for any car needs.
Friendly and fast service
I was looking for cheap but excellent tires. My boss refer me to discount tires. They gave me an awesome deal for the tires and the alignment. Thank you Mike...When i went there Sonia gave me the best customer service. Ruben the technician was pleasant and a genius in cars. I left happy with a big smile. Thank you guys.... If you need tires i highly recommend discount tires in Azusa.
Need a leaky tire fixed quickly on a Sunday afternoon. The service team took care of me right away and I was on my way in about 10 minutes. Thanks!
I’m a longtime Discount Tire customer and former 5 star reviewer. I agree that this location has great customer service and I’m very happy with my latest tire purchase. I recently went in for tire rotation as part of my tire maintenance agreement, and reported that my car was pulling slightly to the right. They told me they had fixed the issue, but now I noticed my car was pulling slightly to the left. I went to my regular mechanic, the next day and he reported that my left front tire was under inflated. Great customer service does not just mean smiling and being pleasant while you lie about doing proper maintenance when, in fact you either deflated my tire, in order to “fix”an alignment issue, at worst, or, at best, your technician failed to notice that one of my tire’s was under inflated (22 psi) during a scheduled and required maintenance session. Either way, you’ve lost my trust.
Wonderful service I was there with a flat tire. They fixed it in no time no hassle wait time was amazing under 30 min. The technicians and manager all helped me with no hesitation or extra worries I tipped the technician. Thank you. Discount tires for the good work I will definitely recommend friends and family.
Great service they replaced my tires in 30 minutes and got a great price
Very fast and friendly service. Edward was very helpful and explained everything to me. Will definitely go back for more services
Friendly and professional team. Reasonable prices.
They hooked my bmw up w run flat tires
Great job Discount Tires...Azusa
Excellent service! Very honest and that is most important! Honesty and reasonable pricing
Jerry and Edward very friendly,knowledgeable,helpful and professional! For my vehicle needs Discount Tire Center here is my new go to!!!!
This place is Great. They give you Different options to best fit your needs. You will definitely get the Best Quality and value for your Buck! Service is Great! See Sonia!Awesome sales Associate 👍
Excellent service. they installed my from tires and was done quickly. I recommend this place.
This location is great. The staff are professional, knowledge, friendly and very helpful. I take all my cars here and have been going here for years.I recommend you work with Jerry or Sonia if possible. They are fantastic and have always sold me only the service and products that I need, without upselling me. And they have always worked to get me the best price possible.The work this shop does is very good, and they stand behind it 100 percent.This particular shop is one of only two that I recommend to friends and family.
I normally buy my tires from Costco but the other day I had an unexpected flat tire and needed it replaced asap. Based on its location and great reviews online, I decided to give Discount Tires a try. I was so impressed with their customer service! They didn’t try to up-sell me, they listened to my concerns and answered my questions. I will definitely consider them again when I need tires.
Purchased 4 tires with good prices, I have told the person not to do allignment on the car, however they did it anyway, I dont know if thats the custom of doing business. Try to listen to your customer.
Service was outstanding, Jerry (sales rep) looked for the Best tires within my budget and the mounting and balance was completed within an hour. Thank you for a great experience.
Manager was excellent. Very knowledgeable, efficient, worked hard matching up perfectly existing tires on trailer.
Discount tire center has some of the most loyal employees! I purchased 4 tires 5 months ago and left my key to my rims there on accident. I go back today because i have a nail in my tire. I start talking to Sonya and she takes care of everything! Fixed my tire, found my key! Excellent customer service! You all deserve a raise! Thank you very much, i deeply appreciate all of you!
Great service! The staff is friendly and they were quick to do my oil change. Will definitely be returning here.
They were efficient and very friendly and totally helped me fix my tire so quickly. I feel so much safer on the road. Thank you so much discount tires!
The host and tech are nice and polite. Place is clean. Open on Sundays. But, be aware of they do not accept Americas tires warranty
Jerry is the absolute Best!
Service was quick and reliable. I thought I was going to have to buy a new set of tires do to a nail in my tire. They were able to patch my tire and I was on my way within 15-20 min.
Mixed feelings. When I pulled up to this location it dawned on me that I had called the day before for a price on one new tire, at which time I was quoted by a female rep something like $160 for one tire. But I went in to check them out anyway. So I was pleased that there was a more affordable “house tire and that there was a buy one get one free special. So I purchased the special, two new tires for the front of my vehicle. That was all I asked for. However, when the sales rep Edward printed out the sales work order, he had added a protection plan without even asking me. I did not appreciate that tactic at all but Edward was so nice I just let it slide. I didn’t expect to be there long. How long does it take to change two tires?! There was only one other customer there and they were already working on his vehicle and he was out about 10 minutes after I got there. I ended up being there nearly an hour and a half. I sat across from the bay area door where I watched them work. The door was open all the while then oddly enuf they closed the bay area door. I thought this was odd especially after I heard what sounded like banging on metal. I walked outside to the bay area where I saw my vehicle up on the lift and my car lights were on which means they didn’t turn my car off, running my battery. The young man working on my car was standing at the front driver tire which was removed and it looked like he was working on my brakes instead. I returned to the lobby where I sat some more and when it was finally time to settle the bill, I was shown a recommended service sheet that recommended some services that they determined were needed after doing a some kind of check of my vehicle. Something about the tires being bent out or something. This explains why it took so long. They were doing a service check that I did not ask for and I’m not comfortable that they didn’t tamper with my vehicle because now it sounds like a race car. And they’re dirty fingerprints were on the hood of my car. I cant think of any reason for that. All I can say is that Edward was very nice and I did leave with two new tires on my car. I just suggest that if you use this company, be sure to verify your expectations and be clear that nothing more than what you asked for will be done.
I was pleased with the service I received at this location, the people helping me were honest, and thorough about the type of TPMS sensor I was buying. The manager also let me know the price before I chose to get the service done.It was done relatively quick, and everything went as it should have. I would recommend this tire shop.
Great place to buy tires never had a problem. They are always nice. They tell you the problems of whats going on with your car what they can fix their. No pressure to make you pay for it right there and then they just let you know. And everything they ever told me thats going wrong with my car I did had to fix
Been coming to this Location for 4+ years now.(Bi-year for Slow_Mz3)Wifes car yearly and sent prolly over 20 cars here through my recommendation.This location keeps me happy with my tires and my Lifetime Alignment for all my cars.Manager Jerry great guy!! Recommends the best and doesnt let you leave unhappy! Call or Walk in, they will get you out faster than most and you will love there deals and Quality.
The Best place for your car.
Great service and they never steer you wrong. Tire warranty the best; have had to use it 3 times and never a question or hassle about it. Free rotations and flat repair. Best to make appointment, these guys are busy!
Outstanding customer service, and affordable options! Staff is friendly, honest, and knowledgeable. Would reccomend to friends and family!
Needed my tire patched...went in on Saturday. Customer service was beyond expectation. Left my car while I ran some errands and returned to it being finished. Everything was punctual and perfect. Will return for all necessary needs in the future
This store has never steered me wrong on my tires. You can come back & get your punctures fixed & they have good alignment packages too. Jerry is super helpful.
I was pleasantly surprised by the quality of service, immediate tire availability and superb pricing on this location. I am bought on Discount tires unparalleled road hazard tire warranty so, I only needed to find the perfect spot to buy them and, this is it!., I would recommend this store to any customer seeking to get the best tires and product related services at the best price, backed up by the best warranty in the business and serviced by an amazing group of folks.
I got a flat tire and need to go to meet a client that afternoon. Very fast service and also helped me checked all tire pressure. Excellent service!
Great service!!! Nice and helpful people. Made my whole experience much easier than I thought it would be. Highly recommend this shop.
We needed two front tires for our motorhome. Spoke with Ernesto on the phone and he was able to locate correct tires quickly. Went in the second day. The install was quick. Also did a quick oil change and the staff kindly swapped the front/rear tires due to wear. Very satisfied with the store.
Very fast on service. great job done. Very personal and friendly staff. Then coming here a long time very happy with my services
Service was good. I would have given higher rating if worker would have given me free oil change, valued at less than $20. I showed him a coupon from website offering free oil change with $100 service, I was there to have all 4 of my tires replaced paying $480. I would think that would have been qualified purchase, the tires costed over $100 but according to him it wasnt covered. The coupon also doesnt state what services. Had I known I would have priced other competitors (Sears, Just Tires, PepBoys) that were within 2000 ft of DTC, but time didnt permit, because I was already waiting a week for tires to arrive because they werent available at shop. Some of the offers are just to get you in there and they decide which deals to give you instead of being upfront and stating in fine print what services you have to get. I had been going to DTC for 15+ years but stopped because service isnt great. I was there for my girlfriend. I would rather go somewhere else for great service and pay a little more.
I found you on Google. I am so glad I came and had tne work. 4 new tires and alignment. Customer Service was great and so was price will recommend to everyone I know
I prefer this tire center because of friendly people . Went here Dec 31st for a tire change and Jerry took care of everything including alignment. I have a couple of issues with my Sienna minivan and Im planning to bring them here because they have good customer service.
Fair quote honestly but not for me honestly
Great staff. Friendly, helpful, and kept me up to date thru the entire process. Will definitely come back to get another set of tires.
When I called discount tires I spoke with Michael Riggs he gave me a deal that topped everybody elses once I got to the appointment they attended me in a timely manner and I was on my way in a couple of hours I am very happy with discount tire center Azusa
Excellent service at a great price! Super nice and professional staff!
My service experience was terrible. I would not go back and would advise others to spend your money elsewhere. Manager was slimy. Super sketchy!
FYI To my female customers be careful on the quoted prices. They will try to push the black line in house brand with the installation fee. Promotions stated this only applies to on hand inventory. Which is coincidentally there brand.
It was quick and easy is no problem at all in and out of there in a couple hours, great service
Great service. Very helpful and answered all of my questions with informative information.
I can not say enough great things about the Discount Tire Center on Arrow Highway in Azusa; and especially Sonia who helped me. I was half way to my destination (30+miles from home on a very busy 210 freeway) when I ran over a nail and blew my tire. Discount Tire Center was my third attempt to find somewhere that had a replacement in stock. Although the store did not have anything in stock for my vehicle, Sonia offered to go to the warehouse right away and pick up a tire there for me. Sonia knew I was running behind and got me out of there in under an hour, unlucky the time to go get the tire. THAT is fantastic customer service.
I received a fast & excellent service.Discount Tire Centers will be recommended to my friends and relatives. Special thanks to. Jerry, Jay. & Sonya.
Very nice staff. Paige was great. Quality service.
Very helpful. Had 2 new tires put on and the service was really quick. Great prices on tires.
Great service. Very helpful.
Had some issues with my car they helped me out right away and got me back on the road !! I highly recommend them. Shoutout to Jay for being so awesome!!!
Great prices great service! Sonia was great!Will be returning!
This place fixed my car same day awesome service and nice employees highly recommend this place
Excellent service as always.
Jay always treats me well and never tries to price gouge me! I feel like they can be trusted and actually care about keeping the customers coming back.
70K mile tires, balancing, alignment, oxygen in tires just over $500. Done in 2 hrs. Pepboys would have been a whole day and just 40K tires $677!
They really took care of me when I had a sudden flat and everyone else wanted to charge me an arm and a leg for a tire, but also wanted to take all day to change it as well. I went here they had me in and out and I still made it to work to cover my shift.
Always helpful! i fixed my tire within 5 minutes! thank you