I have been ordering oil from Cross County for about 25 years.They have always been very reasonably priced & lower than other companies. When I place my order they always deliver by the next day. When I call to place my order I usually speak to Russ the owner he is always professional, pleasant & nice!I always recommend this company to family, neighbors, & friends.
Placed order online, called customer service for entire week no answer, oil was not deliveredToday someone picked up the phone he said that the boss of the company can not be found, the staff is not thereAsked for refund, he says he does not know how to operate the computerDo not place order for oil or you will lose your paymentI checked facebook page their problems started in April of this year
I’ve been a customer of Cross County Fuel for over 30 years. From the office staff to the delivery crew and service team Ive had nothing but great professional prompt service. I have proudly recommended them to friends and family and will continue to do so.
This company never lets us down at my business Elite Motorsports. Weve used them for over 6 years now. Always on time, best pricing. A+
They have done a great job. Theyve arrived when scheduled and have helped with any concerns weve had.
Good price. Delivered as promised. Courteous driver.
I have been dealing with Cross County Fuel for over 25 years for both my home & business. I can say that I have never once been disappointed. Even without a contract, Russ & his crew have been delivery oil to me & servicing my burners without any issues. Peace of mind, friendly reliable service, & competitive pricing... What else do need? Abel, one of the delivery drivers, is courteous & conscientious-tell I said hello. You will not be disappointed.
Just like to give a big thanks to Russ for coming out to my house on such a short notice. I had explained that my heat was not functioning properly and I have an elderly family member who is not tolerant of the cold . Russ came out and diagnosed the problem which turned out be an inexpensive part and got the system running flawlessly. I am out of town a lot and it is comforting to know that an honest repairman is a phone call away . It is a pleasure to deal with a family owned operation because they can understand when your family is in need. Thanks Geoff
Ive been placing my oil delivery for the past 6 years with Cross County and you cannot beat their prices anywhere and I always comp shop and I always come back to Cross County! Great oil delivering service.
Absolutely rude, and unprofessional
I have been using CC fuel for about 8 years. I had tried Petro and another, we had moved a few times. But i always went back to CC. No other company ever gave me the same personal service . Never the emergancy service as promised. Even when i didnt have contract with CC they always came right away if i ran out or had an emergancy with burner. I wont use another company. They truly do care about their customers . Which is not something you can easily say with businesses these days. I know they cover a wide range across long island. But they always make me feel like Im the most important costumer the day i need them. Id give 10 stars if i could.