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Sangera Subaru
5500 Gasoline Alley Dr, Bakersfield, CA 93313, United States
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Sangera Subaru
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Ma
Review №1

I came to this location several weeks ago to purchase filters during the dealership’s posted hours on their website, but the parts department closed at 2 PM, rather than 5 PM as listed. I was diplomatic and cordial, but the staff present would not sell me the parts, and told me to just go to Autozone, despite making a 2.5 hour round trip to get here, with no attempt whatsoever to make the situation right.Edit to respond to your message: Actually, you are definitely not using feedback. You still haven’t bothered to fix the incorrect hours on your website. Lip service.

Ki
Review №2

I have never had a better experience for the car dealership in my life. Erick Voss was the most amazing sales person. No high pressure no double talk just great honest service. I could not be happier with my new car. I recommend this dealership to everyone. They will definitely change your mind about car dealers

Mi
Review №3

A very nice experience purchasing this new Crosstrek for mom, from sales through finance through delivery I could not be more impressed thank you so much Sangera!

Ch
Review №4

Trenton helped me buy my car completely remote. He was so informative, patient, and flexible with my communication preferences (due to my hectic schedule). I told him exactly what I wanted and he helped me pick it out. Best thing ever they delivered the car to my house which was two and half hours away with a full tank of gas!

Je
Review №5

I highly recommend this dealership when looking for a new car. From start to finish I was helped by Brandon Row who was friendly, helpful and had amazing customer service skills. He worked with my husband and I on finding exactly what I wanted, helped us get the best price possible and when I wasn’t able to come to the dealership, he offered to even bring the new vehicle to my house and took my trade in back to the dealership since I was trading in my lease. Special thank you to Brandon at Subaru for making my car experience as smooth as possible!

J
Review №6

Me and my husband were treated amazing. 100% costumer satisfaction. Stephen amazing guy from start to finish. He was not pushy rather than helpful and respectful for whatever your decision was. Glad to become a sangera family!

Ri
Review №7

My wife and I had a great car shopping and buying experience at Sangera Subaru. Our salesman, Faraz, was very attentive to our wishes and went out of the way to ensure we got just what we wanted, a custom-ordered Subaru Forester.We highly recommend this salesman, dealership and brand of automobile. Hoping for many years of reliability from the car.

Jo
Review №8

I had the pleasure of working with Harpal when purchasing my CPO Forester. The dealership delivered the vehicle to my door which is 2+ hours away from them. They didnt charge many any stupid fees such as paint protection or low jack. They charged me the price of the car, taxes, and DMV fees. I would definitely purchase from here again.

Li
Review №9

Most pleasant car buying experience ever!! Brandon in Internet Sales was courteous, prompt, knowledgeable and very patient with me! He kept me updated every step of the way and answered all my questions in a timely manner. I love my new Crosstrek Sport! Tanner delivered it right to my front door in Pismo Beach.! Entire process from initial contact to final singing was smooth and painless:)Would recommend Sangera Subaru without hesitation!! Thanks to all:)

Ir
Review №10

Faraz was very knowledgeable about all the different cars that the dealership had. He had general industry knowledge about a wide variety of cars as well. He answered all of our questions very patiently, he gave us time to think and feel comfortable in our decision. It never felt like he was pushing a car we did not want onto us. We love our Subaru, and would 100% working with Faraz on your next purchase.He had our car delivered to our doorstep, we live in Irvine and the Subaru dealership was in Bakersfield. Best customer service ever, I have never experienced anything like it!! Truly a professional, and you can tell he genuinely cares that his customers are happy with their purchase. Ill be coming back to him for my next purchase for sure, and Id recommend new shoppers to do the same.

Ca
Review №11

Brandon was a fantastic salesman. He was very knowledgeable and helped us get exactly what we wanted and worked hard to make sure we were happy with the car and the extra things we wanted to add on. Impeccable costumer service, hands down.

ch
Review №12

Brandon is wonderful! I have bought 2 Subarus from him, and he makes the experience of buying a car almost effortless! The service department is quick and thorough. Would highly recommend purchasing a subaru from here!

Ma
Review №13

I worked with Faraz Ahmed who made the process of leasing my car so easy and enjoyable! He was so patient and found me the exact car I wanted with the exact deal I needed. He even had my car delivered from Bakersfield to my house in LA. It was such a pleasure working with him!

Br
Review №14

The customer service and experience here are superb. Every single employee in the process is wonderful and friendly, and they treat you extremely well. No complaints about the service either. Very happy to own our second subaru and glad we bought it and service it at Sangera!

Ca
Review №15

Sales (Jason), service(Valentine) and the finance manager(can’t think of his name!!!) were all awesome and made my purchase easy. When I saw a few very minor cosmetic problems Jason and Valentine went above and beyond to ensure they were fixed and even gave me a loaner car for the day. Valentine’s customer service is world class. Exceptional service. This is not your stereotypical dealership. Jason and the finance manager were not pushy at all and were only focused on finding the best fit for me. Pretty awesome.

Es
Review №16

My partner and I walked in one day, expecting to see the car we wanted. But they were not outside. Gill walked out and sat us down at his table, and recommended that we reserve the car we wanted. We were going to have to wait two weeks. But within days, he called us back and said the car we wanted was on the way to the dealership. He provided his number, and within those days, he sent us information to fill out before we revisited him to take the car home. He was accommodating and patient with me because I was indecisive or the color of the vehicle. And overall, he did not pressure us, and the experience was great. We wanted a car as soon as possible, and that’s what we got. Thank you.

Ge
Review №17

I was in the market for a 2021 Subaru WRX STI and I had went to 3 other Subaru dealerships prior to this one and all 3 gave me the run around (Irvine, Long Beach, and Cerritos). I live about 150 miles away from Sangera Subaru but the hospitality that the internet sales manager (Brandon Row) had on the phone and throughout the deal was well worth the drive out. I’ve bought a lot cars and had a lot of dealership experiences but this is hands down the best one. The finance manager (Tyler Brannon) was also very professional. This is the feeling that everyone should experience when you go to purchase a new vehicle. Both of them are stand up guys and I highly recommend this dealership.

Ja
Review №18

If you can go to a different Subaru then do it. So disappointed, a tire rotation comes with their oil change service and they never want to do it. They always find an excuse as to why they cant

Th
Review №19

My wife and I recently bought a 2021 Subaru Ascent from Sangera Subaru. Brandon Row was our salesman and he was awesome every step of the way. We highly recommend Brandon Row if you plan on buying a Subaru from a dealership. He is very kind, patient, and helpful. He answered all of our questions and helped us get to a price that worked for us. I have never spoken to a salesman who was so patient before, there was absolutely no pushiness, but he was also always quick to respond to our questions. Thank you Brandon, we are enjoying our new family car, we have already gone a thousand miles!!

Ra
Review №20

Had a great experience here. We were helped by Harpal, we came in totally unprepared and disorganized. But Harpal remained so helpful and professional, answered all our questions. And helped us get the best deal possible! Highly recommend!

Ch
Review №21

After having a bad experience at our local Subaru dealership, I continued reaching out to other dealerships to find the right place to purchase a new car. We purchased our Subaru Ascent in March of 2020 from Brandon Row at Sangera Subaru. The entire transaction was done via text mostly with a phone call or two. I work in the healthcare field and we were in the thick of the COVID-19 pandemic. Brandon worked with me to answer all of my questions and concerns via text. He communicated with me daily. I never once felt pressured to purchase the car from him and he made our entire car buying experience a breeze. Once we decided to purchase the vehicle, Brandon scheduled it to be delivered to our front door and we didnt even have to drive three hours to Bakersfield to pick it up. From our first interaction through the delivery of our car, Brandon exhibited professionalism to the highest degree, was kind and made us feel like he genuinely cared about us.Fast forward to April of 2021, my husband wanted to buy a new Subaru Outback. After going to our local dealership to look at them and having yet another bad experience. We knew the best thing to do was call Brandon. I sent him a text letting him know exactly what we were looking for and within minutes he responded with exactly what we were looking for and informed us that it would be at their dealership in a few weeks. I was due to have our first child right about that time and was worried the car would come after our son was born. Brandon communicated with us every step of the way and the car was delivered to us a few days after our baby was born. Brandon went out of his way to even send a sweet baby gift with our new car.From now on, we will only go to Brandon Row at Sangera for all of our future car needs. Since purchasing our second car, we have referred friends to Brandon directly and will continue to do so in the future. Look no further if you want a pressure-free and pleasant car buying experience. Thank you for being so awesome!

Cr
Review №22

Possibly the best car buying experience I’ve ever had was with Harpal Gill at Sangera Subaru.He was so warm and personable yet knowledgeable and strait forward.He helped me find exactly what I was searching for and I’m so happy with my purchase.My only regret is not working with him sooner.Do yourself a favor and request this guy, he’s the absolute best.

Ma
Review №23

This review is 3 months to late but better late then never!I came across this Subaru Dealership when my car broke down on I-5 on my way to Long Beach, traveling with a good friend. We came in 30 minutes until closing and David Bailey and Stephen Hudis were more then helpful with all of our car issues! They made my friend and I feel safe and comfortable. We were traveling with our dog and they offered her water and a space to hang out while we waited.The best part was, even though my car was not going to be fixed for 3 days...it being a Friday and the dealership not opening until Monday. They gave us a 2021 Subaru outback to drive FOR THE WEEKEND while we continued our journey 100+ more miles to Long Beach.These two gentle men, Stephan & David, were some of the best employees I have ever dealt with. From me, my friend and our families we appreciate Bakersfield Subaru!!!!

Ma
Review №24

Excellent customer service. Very happy to bring my outback back here without hesitation. I felt like I could trust the staff and my car was thoroughly cared for.

Ch
Review №25

Great hassle free vehicle purchase, Mr. Ludwig was a good salesman who knew the product he was selling without being pushy about it. Highly recommend SAG, process was incredibly steamlined despite it being a Saturday. Will be looking here for any future purchases thank you.

DA
Review №26

I bought my first Subaru from this dealership. I attempted to buy my second car for my partner, but found no good deals. I decided to buy it elsewhere. Being Bakersfield has limited selection of Subaru. I would do your research before going to this dealership. I have taken both my cars to their repair shop (you think after paying thousands of dollars the issue would be fixed. NOPE). I do believe they know their stuff. But they will do anything to make profit from you. A few of the sales person I have dealt with need work on customer service. Right now I am looking for a third vehicle. I have a 40K loan approval letter from my bank. I would prefer to take it here, but talking with my partner. They will no longer have our business.*If you decide to take your car in for service or purchase vehicle. I would be very careful. If you know more information on Subaru than the salesperson. I would walk away asap or ask for someone else. Always do your research.

Ki
Review №27

Nice and clean inside. I gave it 4 stars because of the wait time. Other than that the staff were friendly.

Pe
Review №28

Super friendly service, fast and reliable, if you need an emergency service before going on a trip you can drive by to the express lane and they will probably be able to sort you out

Ma
Review №29

We are really pleased with the service we have had thus far in relation to our current experience working with Erik. He has been very straight forward easy to work with. We have not felt pressure to make a quick decision whatsoever. We have settled on purchasing a Subaru and are just waiting for the right timing. Looking forward to continuing to work with Erik in finding the perfect fit.

Ka
Review №30

Phillip Ramirez from Mercedes has now helped get me into a new car two times and made it so so easy. Max at Subaru helped me by showing me different options as well and was very kind. Overall very happy with the people who helped me. Super happy with my new car as well ☺️

ma
Review №31

Sangera Subaru is a great dealership to buy or lease a vehicle. The sales staff is very knowledgeable on their vehicle lines. Sales Manager Max Pierce is great to work with and is always very helpful in the customers needs. Overall a great place to get a car.

Ju
Review №32

I absolutely love this place! My husband and I went here to look for a new car and we didn’t expect the superb service we got from Gill! The whole process was made so easy and painless. We’ve never experienced such awesomeness when buying a car. Look no further, come here and feel the 5 star service they provide, you won’t regret it!

ef
Review №33

I purchased a 2021 Crosstrek sport today, with the help of Brandon Row.I have never had a car buying experience go so well. This was beyond easy. Brandon was highly attentive, punctual and showed me every function of the vehicle. I never felt pressured and was shown respect. If you are looking to purchase a vehicle, Id highly recommend Sangera Subaru and Brandon Row. I will purchase from here again.

In
Review №34

This was the best car buying experience I’ve ever had in my life and that’s because of Brandon Row at Sangera Subaru.First and foremost, he was PROFESSIONAL. Then, on top of that he was polite, courteous, responsive, well-spoken and well written, unlike any other car sales person I’ve ever dealt with. I’m one of those people that absolutely hates buying a car from a dealership. I’m sure you can imagine why but I’ve NEVER had an experience like this one. It also helped that I used the Costco program but that doesn’t take anything away from Brandon’s first class customer service.Go see Brandon Row if you want Subaru. Hes amazing and I hope he’s around the next time I want to buy another car (which would mean me driving from Orange County to Bakersfield to do so, but I would be willing to do that).And kudos to the young man (apologies for not remembering his name) in the finance dept. that processed all my paperwork as well. He was great too.

Ma
Review №35

I submitted an internet inquiry and was contacted by Brandon Row very quickly thereafter. Once the initial contact was made, Brandon was consistent with following through and he took excellent care of us through the close of the sale. He was professional, courteous and patient! A true pleasure to work with! I would highly recommend doing business with Brandon and Sangera Subaru! We had a great experience!

Ma
Review №36

Harpal Gill was very nice and knowledgeable! He really treated me like family and worked with me, superb customer service. I will definitely be referring everyone I know to this Subaru, thank you! :)

Ji
Review №37

I love Trenton Lee. Hes kind and great to work with!

Br
Review №38

My husband and I had THE best experience at Sangera Subaru! We recently purchased a 2018 Forester Limited. I am in love with this car. I am in love with the experience we had, from the follow up regarding my internet search/inquiry to the super friendly gal, Jaylyn, who scheduled my appointment with Brandon Row, the sales representative that my husband and I worked with to get this amazing car and deal. We actually went back to Brandon after he assisted us in purchasing a car for my daughter last year. This is our second car purchased from Sangera via Brandon. He is super knowledgeable, friendly, understanding, helpful, patient and good at what he does!! I highly recommend going in and asking for Brandon Row.Ive never owned a Subaru before. Im so glad I am now a Subaru owner and part of the Sangera family!! The customer service is off the chart and compares to no other. The support from them regarding my car is incredible!You need a car? Go there! You will be happy you did!!

Ce
Review №39

Had a great experience buying the car of my dreams with Harpal. I was not planning on buying a car when I went in, but he made the process so easy and really worked with me. He explained all of the features of the car, answered all of my questions, and worked on a price I was happy with. I had a very positive experience here and would recommend Sangera/Gill to anyone looking to buy a Subaru.

Ma
Review №40

Absolutely EXPRESS...Loved the service! I will return for future quick service!!

Me
Review №41

They got all my information ahead so when I came to pick up the vehicle it was fast process.

An
Review №42

Brandon Row is absolutely phenomenal. I cannot stress enough how helpful, courteous, and customer-oriented he is. I live two hours away and got absolutely zero help through my local Subaru dealership. Fed up, I reached out to Sangera to help me out after my car was totaled in a car accident. Brandon was able to find me my perfect car, explain all the details, and arrange everything for a simple pickup around my schedule. Without a doubt, I will get another car from this dealership. In fact, my partner is looking for a new car, so I brought him with. He was so impressed with Brandon that when the time comes in the near future for him to purchase a vehicle, he will go through Brandon at Sangera! Thank you, Sangera!

Br
Review №43

Amazing sales people here to answer any questions. Great deals and fast, friendly service.

Al
Review №44

Loved my visit to Sangera Subaru. Erick and Max were great and so very helpful when I was there getting my first new car! Customer service and overall atmosphere there is fantastic and I would recommend getting a car here to anyone I know!

Al
Review №45

Harpal Gill is amazing. I’ve been through other car lots here in town and every person I spoke was aggressive and did not help very well. With Harpal, he was Patient and I felt comfortable through out the entire process. I would recommend him 100% to anyone who is interested in a Subaru.

Ja
Review №46

The entire purchase process was smooth and easy from the very beginning. We called beforehand and Brandon was ready for us. We have recommended this dealership to numerous people since our purchase and will continue to do so.Thank you Brandon for everything.

Co
Review №47

I love love love Sangera Subaru!!! I never liked shopping for cars before cause the sales folks were so pushy and shady. Well I got a crosstrek a few years ago at Sangera and I will always go there! They are respectful, genuine, and not shady at all. In fact I have had some of life’s harder moments made easier due to their wonderful service. I was happy and bummed when Max Pierce made sales manager cause he was my go to sales guy, that being said he now is able to extend his work philosophy to those he supervises and I now have a few go to guys there. This last time around I was assisted by Brandon and he was insanely knowledgeable about the product not just trying to sell it. I will always take my business to Sangera Subaru!!!

An
Review №48

I leased a car with Max two years ago and wanted to take advantage of the low rate offers. I told him what I wanted. They didnt have it in Bakersfield, but told me he would keep looking. He was able to find me the car I wanted, locked in the zero percent interest, and linked me with Trenton, another awesome sales person! Trenton helped me close deal and introduced me to my new car! Sangera Subaru goes the extra mile to work the numbers and plus offering essential worker offers! I had to wait for Max to find the car I wanted, but the best part was that Max and Trenton made my purchase seamless! I really appreciated that after two years, Max was still there to help me and got me into the car I wanted! Thank you Max and Trenton! I highly recommend Sangera Subaru!

Si
Review №49

We dealt with Brandon Row for my son’s first car purchase. He was 100% professional, knowledgeable and eager to make the sale as easy as possible for us. End result: My son felt he was dealt with fairly, was happy with the deal and we left Sangera with a beautiful new car. We highly recommend both Sangera Subaru and Brandon.

Ti
Review №50

I bought my first Subaru from a used dealership down south. Even though that experience was absolutely horrible, the service I get here at Bakersfield sangera subaru makes up for it entirely. Thank you Stephen in service for making my life easier and making my crosstrek run awesome.

li
Review №51

If you are looking to buy a Subaru go to Sangera Subaru in Bakersfield and ask for Harpal Gill, he is very friendly, helpful, and knowledgeable! He helped me find my perfect car, at a great price, answered all my questions and after the sale he even offered to answer more questions about the my new 2021 Outback as they come up. I was considering other SUVs, and visited other dealerships, but my experience at Sangera Subaru was so great I decided to buy from them. He definitely went above and beyond the call of duty for me, and I would highly recommend for you to ask for him if you are in the market for a Subaru, he will sell you a solid car and brighten your day!

Os
Review №52

Javier provided the best customer service I have ever received. He made the whole process super easy and comfortable. Turned everything into a really enjoyable experience. He helped me with getting a WRX, and when they didnt have one on the lot he was able to get the one I wanted the very next day. You cant beat that type of service. Thank you Javier for helping with getting the car and making the whole process less intimidating and more enjoyable. Incredibly happy customer and so happy with my car! I highly recommend Sangera and Javier for all your needs.

Kr
Review №53

Thank you Sangera Subaru for Great customer service from the courtesy shuttle driver to Ray in the parts department for your help in making a memorable visit to my Subaru dealership.Thank you Ana in the service department for your warm and kind outstanding level of care. Thank you Sangera for hiring exceptional staff . I would love to come back and have my vehical serviced here again. Very pleased indeed with this recent visit.

Di
Review №54

Very disappointed with David Bailey service manger. He was suppose to came to my house in Tehachapi and replace a part. Never even called. Went there to day for something wrong with the radio. Asked to see him never saw him. Other than that everything was good.

El
Review №55

Had the pleasure to work with Hapal at Subaru and he met all my expectations! He was so nice and not pushy at all. He treated me and my mother like family. He’s very upfront and very patient. I would recommend him to anyone and definitely would go back to him for another purchase in the future. Best customer service I’ve received!

Ke
Review №56

I cannot recommend Trenton ENOUGH!!!! The entire experience was a dream. Trenton spent almost 7 hours with my picky self, ensuring I got EXACTLY what I wanted. We drove so many cars, worked pricing out multiple times, and never even batted an eye. Was simply just grateful to help me on this new adventure. He made everything so smooth and I left there with the Mercedes of my dreams. Shout out to Phil for the walk through on all of the dreamy features as well. I’ll never go to another dealership.

Ch
Review №57

I recently purchased my first Subaru. I am impressed with this vehicle and equally impressed with the quality of the customer service from sales to service. Trenton was very patient, knowledgeable, always had a good positive attitude and made sure I was completely satisfied with my purchase. They didn’t have what I wanted on the lot but Trenton worked very hard to make sure he found the vehicle I was looking for.Based on the top notch customer service and quality of my new vehicle I will be a return customer.

Sa
Review №58

So grateful for our great experience with Harpal Gill. It was a great hassle-free car buying process. He explained the features of the car and warranty in detail. I am very happy and love my new Subaru premium 2021 outback. Highly recommend Harpal for a great customer service!

De
Review №59

I just purchased a 2020 Forester Limited from Sangera . I had purchased a Crosstrek 3 years ago and was able to do a trade up into the Forester .My experience from the first purchase to this purchase has been amazing . I remember Thomas, who sold me my Crosstrek and helped me get my Honda trade in, was incredibly helpful and super nice and accommodating. That I remember his name three years later means something. This time around, I have to give a huge shout out Brandon. He went over and above to make sure I could leave in a car I loved. I really liked my Crosstrek, but the Forester is extra and exactly what I was missing in a car as a super commuter.I just got off the phone with Valentino who checked in with me after 2 weeks to make sure I was able to use all the functions of the car.I get all my service done at Sangera as well and the concierge service is five star. The owner of Sangera is incredibly nice . The parts department, the guys that get you the loaner cars . The waiting area.I have zero complaints . You can’t go wrong buying from them.

Ke
Review №60

I love my Subaru, but I have never had a good experience at the Sangera Subaru service dept. I will buy and service my next Subaru at another dealership.

je
Review №61

Harpal was great. No pressure, listed to what I was looking for in a used car and showed plenty of options. Definitely would recommend.

fa
Review №62

I had the pleasure of working with Brandon Row who is an internet sales manager. My wife was pregnant and close to her due date which left us being extra cautious with preventing unnecessary interaction because of the coronavirus pandemic. Brandon understood our concerns and was the epitome of excellent customer service. He was beyond accommodating and made the entire car buying process painless and enjoyable. I highly recommend this dealership and more importantly recommend that you get in contact with Brandon Row! Thanks again for everything!

Na
Review №63

The salesman Brandon Row was incredible today! He helped out greatly and answered all of my questions honestly. Services were unmatched. Happy to say my first car purchase was at Subaru Bakersfield. Couldn’t be happier with my purchase.

Fr
Review №64

I bought a Subaru new from this dealer. As the car got a little bit older I found myself replacing some parts off warranty. They rarely had any parts in stock, I have had to drive to Thousand Oaks and Santa Clarita for simple part such as O2 sensors. Pretty bad support for customers. If Thousand Oaks and Santa Clarita are able to stock simple part, well, that proves it can be done.

Jo
Review №65

Gill provided us with a family like experience. I have never had such a hassle free car buying experience. I am so grateful for excellent service from Sangera Subaru. Thank you.

Is
Review №66

Subaru had the best customer service from any car company we’ve ever been to. They madeSure to answer all of our questions and have been following up even after making our purchase. Trenton Lee was the best sales rep and made sure we were well taken care of. We love our new Crosstrek.

Ta
Review №67

Had a wonderful experience buying our first Subaru. Harpal Gill was so patient, knowledgeable and got us a great deal. The finance guy Tylor was fantastic as well. One of the greatest car experiences we’ve ever had.

Co
Review №68

Harpal was amazing. My car-buying experience was the best I have ever had. No pressure AT ALL. He was honest, helpful and patient with all of our questions.

Je
Review №69

Trenton is hands down the best salesman we have ever dealt with! Very patient and low pressure. Let me see all the payment options I wanted and gave me a great deal.If you’re looking for a Subaru (or even a used car) go see Trenton at Sangera!

Ka
Review №70

Would not recommend buying a Subaru nor using Sangera Subaru Service department. Took our 2012 Subaru Outback in for an airbag recall notice. Explained my husband had passed away and notified them to please update to their records to reflect an alternate cell number as the new contact. When no contact had been made the next day, several hours after the vehicle was supposed to be ready, I called and was informed they had been waiting for a response to their texts. The texts were sent to my deceased husband’s phone – how much worse can the service get? Let me tell you. When I picked up the vehicle the oil light was on, it was not on when the car was delivered to the dealership, nor did they mention it when they pulled the car around for pick up. Not to worry, when I asked what happened, they assured me that it had nothing to do with them, they would happily charge me to fix the issue. But it gets better, five days after picking the car up the transmission started to slip and clunk. Again, not to worry, it can be fixed. Well, it will cost more than the vehicle is worth, but it can be fixed.A 2012 Subaru with less than 100,000 miles worth nothing. Thank goodness for the 2002 Ford truck with almost 90,000 miles and for the 2007 Chevy Tahoe with over 150,000 miles both still running and dependable. Subaru – a HUGE disappointment.

Fa
Review №71

Employees very helpful. Had a glitch in the GPS, but their persistance and tenacity was admirable. I love the safety features on my car.

Ro
Review №72

The service here in Sangera Subaru Bakersfield had always been excellent. Expectations have always been met.We got all our cars here. My mom and brother got their car here too.. Special thanks to our Sales Consultant Erick Voss for being so great and for providing us excellent service. We love our new car.

Ka
Review №73

Today was a great day for buying a car at Sanger Subaru! Leo Salazar was very attentive, and easy to work with, as we’re all the staff we encountered. Leo asked what we wanted in a vehicle, then did his best to accommodate us.Thank you Everyone at Sanger Subaru for making this purchase a great experience:)

Ed
Review №74

Just bought by new 2020 Subaru Forester Sport. The whole experience overall was the best... My sales consultant Leo Salazar hit another home run with my new purchase. I have been a customer for over 8 years and still going. ask for Leo Salazar for your next Subaru purchase you wont regret it... Thanks..

Ni
Review №75

Best buying experience with Thomas. Bought accessories from parts department they were friendly and helpful.

An
Review №76

My experience was absolutely amazing, I was so happy with every detail, and val was extraordinary, and helped me so much, everybody there was amazing kind and treated me like family. I have expressed to everyone I know I will never GG o another place to buy a car. I am forever grateful. Thank you for everything you have done, and being so tremendously awesome..Anna Nelson

Mi
Review №77

This dealer was very accommodating I am from new Orleans on our way to Alaska and needed a routine oil change Alice was very helpful and got us in and out in about an hour Thanks

tr
Review №78

I had a great experience at Sangera Subaru. I went to get a car and was greeted by a very nice and welcoming car salesman named Trenton. He was very knowledgeable and patient with me and he was great and finding a perfect car for me. I will be coming back again and referring friends and family over.

Ge
Review №79

Excellent service and very friendly and helpful staff.

Sa
Review №80

I am loving my new Subaru Impreza I purchased at Sangera Subaru. My salesperson Trenton was just a pleasure to work with! He was so kind and helpful. Made the whole process go very smooth! Absolutely recommend!

Th
Review №81

This was super EASY and quick. I was looking to get a Certified Pre Owned Subaru. drove on the lot and was warmly greeted by Mr. Harpal Gil. I told him what I was looking for, my must haves, and the price I wanted to pay. The first car he showed us was fine, but the second one he hit it out of the park. Was everything and more that I wanted. Family was comfortable and we all really liked the car. Mr. Gill was very upfront and forthright with the price no need to haggle. Paperwork was easy. No hassle car buying I would do it again.

Sh
Review №82

Friendly staff, clean showroom and offered a great deal on a car. Most other brands my family would head to the LA area to look, but at Sangera they are competitive and give no reason to not buy local. Second car purchased from them, great experience!

ch
Review №83

Had a great experience. Steven was awesome as a salesman, in and out in a flash with a great price. Highly-qualified

Sy
Review №84

Trenton was our salesman and really went above and beyond with customer service. He was attentive to our wants, did everything he could to appease our needs and made buying a car an easy and hassle free time. I highly recommend sangera subaru and espetrenton for all your car buying needs. We will be back to buy our next car.

Ma
Review №85

I bought my Subaru Ascent and my Salesman was Erick Voss! Erick made this important decision enjoyable and relaxing. I felt so good and just knew that everything would be just fine. He was not pushy and he was very respectful! Thank you Erick for a wonderful experience. I love my new car and I highly recommend Erick Voss for your next purchase of a new car. He is very knowledgeable and will make it happen for you.Mardi Shadden

Ki
Review №86

I had been in contact with several Subaru dealerships in California and none of them were as kind and willing to allow me the space to process through all the information given when looking at buying a new car.I had the privilege of working with Brandon Row over email and texting correspondence, as my work schedule didn’t allow phone communication during the normal hours.He would connect with me after hours and was always helpful in giving me information needed and working towards my payment goals and amount I would be willing to purchase, without me feeling obligated or pressured.Wonderful atmosphere when picking up the car and also after my purchase.If I could buy another Subaru from them, I would immediately.

Er
Review №87

Had an outstanding experience here with Bobby Malec, he was a huge help choosing the right Subaru for me without the needy pushing sales pitch I would get at other dealers, got the real family experience shopping here.

Br
Review №88

Great staff from sales (Jaysun Gomez) to financing. They really made the car buying experience easy.

He
Review №89

Buying a car from Brandon was amazing. I reached out to ~10 different Subaru dealerships and Brandon at Sangera Subaru was far and away the best person to work with. I would highly recommend him to anyone (weve already sent a few of our friends his way!).I was shocked at how other dealers wouldnt message back, wouldnt answer direct questions, wouldnt give me a quote, and/or kept pushing for me to come in person (during COVID!). And these were supposedly the internet sales teams....Brandon got it. He responded quickly (in just a few hours!) and answered every question I had, directly. He didnt dance around anything. With other dealers I had to play phone tag for weeks. With Brandon we sorted everything out in a few days, all over email. Before reaching out, we already knew exactly what we wanted and he found the only two vehicles in the state that matched. He never pushed to sell us a different car or features we didnt want. He was helpful, courteous, and even arranged to have our car delivered to us! I didnt even know that was a thing and boy did it make the whole process so much easier for us! I cant speak to the physical dealership itself, as I never went there. And that is exactly how I wanted it to be.Brandon also helped us get all the add-ons/accessories we wanted. Specifically, we wanted a tow hitch installed on our car before we bought it. Other sales folks wouldnt even bother to talk to *their own* service departments, telling us to call them to price it and schedule the installation for after we made the purchase - what a hassle! Brandon took care of everything, so when the car showed up, it has the tow hitch already installed and ready to go.Now that weve had the car a few weeks, Brandon has followed up to make sure we get to make the most of all the features and shared instructional videos. He answers every question patiently and helpfully. Seriously, hes amazing to work with. After weeks of frustrations with other sales people at other dealerships it was a pleasure to work with Brandon. I hope we wont need another car for a long time, but if we do, Im going straight back to Brandon and not even wasting my time with anyone else.

St
Review №90

Amazing sales team! The internet Sales Manager, Brandon Row, reached out to me within 15 minutes of my inquiry. He was extremely knowledgeable, super friendly, and so easy to work with. The pricing was better than other Subaru dealers in my area, and the financing was seamless. The entire process took less than 48 hours and i never left my home. They even delivered my new car and picked up my old Subaru that i traded in. I highly recommend Sangera Subaru. Call Brandon, you won’t be disappointed!

Ma
Review №91

My recent experience at Sangera Subaru was a very smooth process from beginning to end. More specifically I would like to give high praise to my salesman Trenton Lee. Not only was he extremely genuine, but also a true professional. He is very informative and knowledgeable about the vehicle and its technology. Although the model that I was interested in was not in the lot, he specifically found me the vehicle that I wanted. Trenton did an excellent job! Sangera Subaru should be proud on how he represented himself, the vehicle, and the company.

Pa
Review №92

Love our new Crosstrek!

Ge
Review №93

Anna is my service advisor, and has been for years. Ive gone through 3 subarus and shes been great when Ive addressed some concerns of my vehicles inspections. Max is now sales manager, he has help with the three cars Ive bought. Done the best in getting me into the car of my dream. They genuinely want to help out the customer.

Je
Review №94

Best service you can get when purchasing a vehicle the team doesn’t rush you or pressure you into anything you dont want, the buying process is simple and quick they really care about customers no need to go anywhere else they have the best selection

Ja
Review №95

Harpal was amazing to work with & made the whole process so smooth. Thank you to him & the rest of the staff for their efficiency & friendliness!!

Ad
Review №96

Got my first new car here... quite satisfied with the customer service

Ju
Review №97

I am so happy with my Subaru and very happy to have had Harpal Gill as a consultant. He was very knowledgeable about the car, very informative and helpful in purchasing a new car, and most importantly very friendly and accommodating. I am in love with my smooth new car, extremely content with the financing, and feel safe on the road. Look for Harpal, and get a Subaru!! 🚘🚘🚘😍😍😍

Pa
Review №98

1 hour service took 2 hours. Lost our servings reservation. Nice waiting area. Nice staff. No loaners. Clean!!

Da
Review №99

Made a appointment to get routine maintenance done. I was in and out the staff is very friendly and helpful in what you need.

Kr
Review №100

My experience at the dealership was wonderful! Trenton was the salesman who helped me. From the beginning he was kind, respectful, and knowledgeable. He wasn’t pushy AT ALL, which I really appreciate when shopping for a new car. He texted me throughout the week, answering any and all questions I had. I ended up buying a different car this round, but I would recommend the service at Sangera Subaru to anyone. They really strive to treat you like friends and build relationships. Go see Trenton for a great experience.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:5500 Gasoline Alley Dr, Bakersfield, CA 93313, United States
  • Site:https://sangerasubaru.com/?utm_source=GMB&utm_medium=Organic
  • Phone:+1 661-438-5588
Categories
  • Auto parts store
  • Subaru dealer
  • Auto repair shop
  • Car dealer
  • Used car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–7PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
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