My husband and I purchased our very first BRAND NEW home and of course needed to hook it up with a brand new bed. After doing some research we decided to pop into Mattress Land. We were greeted by the extremely friendly and welcoming Chris Roach. He was knowledgeable, informative and really catered to our needs and wants. He took his time and really made us feel like valuable customers! We left there purchasing a brand new bed, a fancy base and he even threw in some pillows and sheets! He was very thorough while explaining our paperwork to ensure we understood what we were signing. If you are looking to purchase a new bed, we highly recommend coming here and seeing Chris, you won’t be disappointed.
My wife needed a more supportive pillow. I called ahead and Chris detailed the options he had, along with price. Once we got there, Chris gave us a bunch of helpful information regarding the pillows and mattresses. Very positive experience.
Great customer service! Tomika was extraordinarily helpful! She is an asset to your company. She helped us get exactly what we were looking for. And within the price range of what we were looking to pay! Thank you, Tomika!The delivery guys were very friendly. Fast job to deliver…in and out! Thank you, Mattress Land!!
The salesperson was really helpful and not pushy or trying to upswell me a bunch which I like. We told her our budget and she did an amazing job putting us into an awesome bed. We ordered on Sunday the bed was delivered and installed by Tuesday morning. Installers were great also. All around really good experience.
I purchased a mattress and low profile box spring from Mattress Land yesterday. I was pleased to discover they carried the low profile box spring for my California King bed, as that was an important consideration for my purchase. My current bed sits too hig, leaving my feet dangling in the air when I sit on the side of the bed. Rich was very helpful during the purchase process, taking time to measure the height of various mattress brands as I sat on the side of the bed to determine how far my feet were off the ground. The purchase was completed fairly quick, with delivery promised within a week. I would recommend Rich and Mattress Land if you’re looking for a new mattress.
After placing a FRANTIC CALL, due to being delivered a King Size bed, when I have Cal King mattresses!! Chris was beyond helpful!! He assured me he had a mattress within my budget, and to come in to select one for comfort. My wife and I were in and out, within 30 minutes, AND received NEXT DAY DELIVERY!! AWESOME SERVICE and THANKFUL for Chris taking care of us!! HIGHLY RECOMMENDED MATTRESS LAND SLEEP FIT!! GO SEE CHRIS, TELL HIM I SENT YOU!! BE WELL AND BE SAFE... THANKS AGAIN CHRIS!!
The folks at mattress land sleep fit center are knowledgeable friendly and they take the supportive side of caring for your needs rather than caring for the sale. The family matters feel to the experience my wife and I had with Chris and his team was one for the books. The first visit was going through the options and our numbers. Chris was helpful the entire time spent there. How ever after two hours of going through everything my wife and I decided to Waite until we where in a more financially stable state before diving into what we hope to be our best sleep ever. Fast forward a few months later we purchased the bed set we had decided on with Chris the first visit. This goes to prove they are not pushy salespeople with quota in mind. They have a genuine motive to inform and assist you with your needs and these days that’s hard to find in any type of purchase in any market. Thank you Chris and thank you mattress land sleep fit y’all are amazing people. We are excited for the delivery of our new bed set. Be blessed y’all.
Fantastic experience. Great customer service. We especially enjoyed working with Michelle. Weve had varied experiences with other matress stores. Michelles style of helping us find the right fit and working with us sold us on this store! We highly recommend this store and her.
A quick and professional mattress buying experience with Rich as my salesperson. Sad to see him move on to his new career but Im sure that Chris will fill those shoes exceptionally well when our mattress needs arise again. Their store is clean, has a wonderful selection, and ever knowledgeable salespeople.
Being a Mattress Firm customer, Im sure glad I came to Mattress Land. Me, my sister and mom are from the suburbs of Chicago, IL. and not knowing the area of Bakersfield very well Google reviews helped me decide to stop in at Mattress Land to look for a mattress for all 3 of us. From the first moment we entered the Calloway location Rich Walsh was there to greet us with an abundance amount of pleasure. To make a long story short, in the end he helped us pick out a Tempurpedic bed for myself and my mom. My sister is still undecided because thats just who she is. Cautious on every penny. Knowing she will eventually get a mattress, she will definitely go back to see Rich. This guy is awesome all around! Pleasure to speak with him, very knowledgeable, super sweet and very tall. If you decide to go here, you wont be disappointed. And we should get our mattresses within a few days.
Tomika was very helpful and fun to talk to. She made us a good deal and was very patient as we decided. I highly recommend this store.
Had such a great experience with Tomika! She was so nice, was very understanding with our crazy kid wanting to lay on every mattress. Definitely recommend this place for anyone looking for a mattress!!!
We worked with Chris Roach and he was super knowledgeable and super patient! Never seemed annoyed by our million questions and indecisiveness! He showed us all different types and price ranges and really felt like we could trust him. Never pushed us in a certain direction either way and we can’t wait to get our new mattress that we just purchased. Amazing warranty policies as well! Thanks again Chris at Mattressland!
Our experience at MattressLand was quick and painless. Tomika, our “sleep advisor” IMMEDIATELY put us at ease. She asked a few questions about our situation and our sleep habits and quickly got us on the right track as far as what we were looking for in a mattresses. She LISTENED to all our concerns and made some suggestions that truly helped us. At no time did we feel pressured, it was like she was a friend of ours that happened to work at a mattress store. We ended up with great mattress (and an adjustable base!) at a great price and couldn’t be happier. Tomika has definitely earned our future business.
She was awesome & got me a great deal with the timing I needed👍👍
Very friendly, helpful and professional. Tomika did a great job. Thank you
Super friendly and not pushy at all. We will definitely be back in the future. Thanks Rich for being such an awesome guy. Craig and Laura Montgomery
The service we received here was by-the best! Chris was awesome and was very knowledgeable without being pushy. Definitely recommend this place.
Went in to buy a new mattress after 10+ years. Sleep advisor Tomika greeted us and welcomed us inside. She was very tentative and informative but did not make my wife and I feel pressured to make a purchase. We feel confident we made the right mattress choice and would definitely recommend Mattress Land to friends and family. Ask for Tomika!
Went in to get a Queen mattress and walked out with a good deal on a Queen Hybrid. The Sleep Advisor Tomika Strobehn was excellent, great hassle free buying experience.
Very helpful, friendly, knowledgeable. The store has a great selection.
Boy did I luck out going to Mattress Land. I bought a Sleep Number bed about 6 weeks ago and ended up calling them to return. I needed to find a Mattress quickly. My husband and I went there to try out a Temperpedic. Rich the store manager went out of his to find a plush one for me and a firm for my husband and it didnt stop there, we got a great deal. Try them before you go anywhere else.
Rich Walsh Store mgr. Was so very helpful and friendly. I was undecided with a matress and he answered all my questions and was so very patient. He did not pressure me which made my shopping experience comfortable. He made my choice easy and I purchased a matress. Very happy with my choice. I would recommend this store to anyone.
Awesome customer service... Rich was great.The sleep fit system works. I would not of even looked at the bed we bought!! Delivers tmrw. Free delivery and set up!!! Thanks again Rich!
Good customer experience, sales team was thoughtful and provided information to help in making a selection easier.
Tomika was courteous, friendly, and professional. Many showroom mattresses to choose from, and she knew the details of each one. We never felt rushed or pressured.
Ask for Tomika! She was wonderful and very informational without giving pushy sales vibes. Loved our experience here.
The experience was very pleasant. Rich Walsh was extremely helpful. My wife and I were in and out of the store with our new mattress in approximately 45 minutes. I highly recommend this particular store to anyone looking for a new mattress.
I loved the way the mattress felt. It is exactly what I wanted. I also love how helpful Richard was and how accommodating he was. He truly made the experience wonderful.
Very knowledgeable and friendly. Would recommend.
Tomika Strobehn is the best would recommend
Needed a box spring and Slagles refused to sell me one without buying the whole set. Mattress Land Sleep Fit saved the day with a new box spring for my daughters bed. Rich was very helpful and even called the warehouse so they had it ready for me. Painless easy transaction and all employees were masked and practicing social distancing. That very hard to find here in Bakersfield.
Rich was very kind and understanding. He was patient with my 2 year old who came along and didn’t try to sell me on something I couldn’t afford and didn’t need. Was very happy with my purchase and the customer service was wonderful.
Today I was helped by the manager Rich. Rich was very kind and courteous and extremely knowledgeable about the products. It took no time at all for him to help me find exactly what I was looking for! I am extremely happy with the service provided by Rich and would highly recommend this store if you are in the market for a mattress!
Great customer service! Rich took great care of us!! He listened to our needs, and made sure that we got exactly what we needed!
Buying a new mattress was low on my fun things to do list, but Chris made the process very easy and pleasant. He is super enthusiastic, and well informed about the products he sells. A+ transaction. Thank you Chris.
Store was very clean as soon as we told the young man what we wanted and needed he took us straight to the mattress we bought. Explained all the atributes of this mattress the return policy, pickung up our old mattress. Everything we would need to know in the future. Very knowledgeable. Reccommend Mattressland to anyine needing a new mattress.
Just purchased a beautyrest mattress from Chris. He was very informative and knowledgeable. Chris was also very transparent with the delivery wait which I appreciate. If you’re looking for a mattress, check this place out.
Hands down best service I’ve ever had. We’ve been buying here for years, and just like fine wine they’ve aged very well. Honestly no need to even consider anywhere else, as these guys/gals are extremely knowledgeable, authentic, and have extremely fair pricing for premier quality. They were even able to re-schedule out of their normal standards to get everything in before Christmas! In this pandemic it’s impossible to find normal customer service, but Mattress and Sleepfit take it to another level.
Chris Roach was awesome! He really listened to what we wanted and helped us find the perfect mattress.
Tamika killed it best service I have ever experienced
We have been in the market for a new mattress after years of getting horrible advice by our sales people.One trip to Mattress Land is all it took to get someone who knew what we needed and helped us with the most important purchase of our lives. We are so happy with the outcome of our visit. The sales man took time with us and recommended the perfect mattress . He wasnt just another salesman looking for a saleI am confident and very comfortable with our purchase and recommend Mattress Land to anyone who needs a good night sleep
I came in with an idea of what type of pillow I wanted and the worker immediately knew exactly what I was trying to say and what I looking for. He made it super easy and it was so fast, and he was super friendly and explained things well. I’m very satisfied with my purchase!
Rich was absolutely wonderful! He was caring, helpful, friendly and amazing. This is the second mattress I purchase from this location and Rich made my mom and I feel like family. Definitely would return because of the exceptional customer service Rich provided today. Thank You Rich from the bottom of our hearts!
Amazing customer service! Rich was the man! Thank you for helping us choose our bed
Looked up best reliable place in town for a quick pick up on a mattress they popped up So I went and literally took 15 mins the guy Chris was so helpful on the phone and in store it was a blessing to walk in a store and have great customer service and another plus they have what you need in stock he was also very quick at the transaction what was very helpful due to being in a hurry -thanks y’all
Chris Roach was the sales representative that helped my husband and I find the perfect mattress and pillows. I told him what our maximum budget was and I loved that he didn’t try to direct us or pursue us to spend more than what we wanted. We were in and out and got to pick up our mattress in less than an hour. Highly recommend Mattress Land!
This was not the first store we visited, but it was definitely our last. Going in, we were really unsure what we were looking for. Rich was very knowledgeable, asked the right questions and noticed our reactions to each mattress until he found us a perfect mattress and the perfect pillows for our sleeping styles. If you are looking for a mattress, I would highly recommend MattressLand.
Mattress Land has always been a wonderful business to work with. We have been pleased with every purchase we have made with them over the years. The local staff is super helpful and we would recommend them to anyone!
Rich is the absolute best. Had such a great experience and would highly recommend.
I had a great experience! Highly recommend!
We worked with Rich and had a great experience. He was very knowledgeable and straight to the point. I would definitely recommend buying from this store.
I had previously bought a bed from a smaller furniture store and had a major allergic reaction from the chemicals they sprayed on the bed. My mom called this store and talked with the store manager Rich and he told us to come on in and he’d take care of us. Rich did absolutely that. One of the best and easiest transactions I’ve done. Thanks Rich! Merry Christmas.
The floor manager is awesome there! Extremely helpful and gets stuff done quickly! Would give 10 stars if I could. :)
Great service provided by Rich Walsh I will come back when I need to give my next one.
Rich was awesome. Very knowledgeable, very kind and helpful.
Great customer service, friendly and helpful staff. They will help you find the bed right for you.
The store has a great selection, and wonderful staff. As soon as my family and I walked in the doors Chris Welcomed us in. He was kind and informative. He showed us a few options to consider, and then he did a thing many in sales don’t do, he gave us space. He let us browse and talk about our options as a family.So, the store is clean, and the selection is great, but what really made this an awesome experience for us was the wonderful service from Chris. We ended up purchasing two twin mattresses for my kids, and we will definitely be back in the future. I absolutely recommend this place to anyone looking for new mattresses.
Wonderful experience. So knowledgeable and helpful to make sure we made the right choice.Thank you Rich.
Rich was an excellent sales manager. Helped and explained everything. 2nd time shopping at Mattress Land, will shop there again.
Rich was very helpful, did not pressure me in any way, he took the time to explain the different mattresses they have and why they are priced the way they are.I haven’t got the delivery yet but so far I’m happy with my experience,
The lady at Calloway store was very nice and helpful.
Very knowledgeable as well as helpful. Listened to my specific needs and was able to provide a perfect mattress for my needs. Also, extremely hospitable.
Rich was super helpful in my quest to find a good mattress. He took the time to figure out what mattress was the best for my pressure points. He was very patient with me as I took my time in trying out 5 different mattresses! I landed on the perfect one and can’t wait till it is delivered later this week. Thanks Rich!
Chris was very nice and answered all our questions. He gave us several options to save us money. Would highly recommend if you are looking for a an adjustable bed.
Very helpful. We should have come here when we bought our first mattress.
We worked with Rich who was by far the best salesman I have ever encountered. He was extremely knowledgeable and friendly. He worked with us to find the best option at the best price. I would highly recommend Rich and Mattress Land to anyone.
Contacted customer service via text asking about a full size mattress. Within minutes I had a response with a link to a full size mattress for a great price. I asked more questions and all were responded to professionally and promptly. I was directed to the store and told to ask for Rich. When I arrived at the store they were expecting me! Purchased the mattress and had a pick up date in less than 10min. Great process and friendly service!
Amazing. Chris helped us find the perfect mattress, he didn’t pressure us and was attentive to our feedback. Thank you Chris for making our experience finding the perfect mattress as easy as possible.
I went to this place to get mattress for my daughters and Chris Roach helped me out. He was so helpful, and helped my daughter finally get the mattress that best suits her. Since she has scoliosis, it is hard for her to find a mattress. I am grateful he helped me out, because he has really good customer service. Chris didnt just try to sell me the most expensive one, and he was patient. Thank you!
I would like to take this opportunity to thank Chris Roach for helping me find the right bed for me. I did look around at a few different stores but nobody was as helpful and kind as Chris. I would recommend going here before going anywhere else. I got the bed I wanted and it was so easy. Easy financing!! Thank you again Chris!!!
Wonderful, patient buying experience with incredibly knowledgeable assistance from the store manager. No reservations in recommending Mattress Land to other people.
Rich was great. Got exactly what i wanted with a call paid picked up done in 20 minutes
Chris Roach was absolutely fenomenal. Took the time to explain the differences between mattresses and made sure we were satisfied with the mattress we picked. He’s a very knowledgeable individual and would strongly recommend asking for his assistance if your ever in the shop.
Super friendly and fast service!! Thanks for the help Rich!
Rich was a absolutley amazing. Took time with my husband and myself to find the perfect bed that we could both agree on. Not only that, but he was very nice, informative, and efficient. Not to mention the amazing personality and jokes that kept us engaged !!! Most amazing experience customer service!
I have used Mattress Land Sleep Fit for many years, for mattress and now for an adjustable bed frame. They are great, friendly, profesional, and knowledgeable. I recommend them for your sleep happiness.
Rich was super helpful, knowledgeable, and helped us make a great mattress choice. We had a good time too. Which is always a great thing when shopping for something like a mattress. Highly recommend buying a mattress at this store.
Chris was a fantastic salesman. He listened to the needs of my elderly mother, then showed her a variety of mattresses for her try. She decided on the model she liked best, and Chris arranged a total price, and said delivery could happen tomorrow.I then took my mother to a competitor’s store where she found a matress she liked equally, but delivery was going to be extended.We then returned to Matress Land, and completed the purchase with Chris.When I told Chris I was also potentially ready for a new mattress, he immediately offered a discount, because of this purchase.I brought my wife into the store a few days later, found a mattress we liked, and Chris arranged the previously offered deal. Again, Chris was a pleasure.I have ZERO complaints about our two back-to-back sales experiences. Thank you Chris!John M.
Chris was very helpful and knowledgeable during our purchase for a new mattress.
As soon as we entered the store we were greeted by Rich. He was very pleasant and knowledgeable. Didnt try steering us to the beds that were more than we agreed upon which was refreshing. If more salespeople were like Rich, the stress of making larger purchases would be nonexistent.
The mattress land sleepfit store was the best buying expierience Ive ever had the sales man Rich was awesome I will definitely say Im a happy customer 😀..
Salesman Rich Walsh, also store manager, was extremely polite and very very knowledgeable with the product the store offers. We were looking for quality product and reputable store and after dealing with Mattress Firm, which was a total joke and nasty store and extremely rude sale person, we have now found our “go to” store and would recommend them to anyone looking for quality and professionalism. We are anticipating the same from his delivery staff and from what we have seen I’m sure they will be as polite and respectful as Rich was.
This is the second time we have dealt with Mattress Land here in Bakersfield. They have always been polite and very professional. Although we haven’t gotten our mattress yet, we are confident that we made a great choice.
Chris was incredibly helpful! He really listened to what I was looking for and gave me options based on my budget.
Chris Roach was super helpful in showing me what my options were and finding me the best mattress so I can get the most bang for my buck. I would definitely recommend coming here when you need to purchase your own mattress.
We walked in we’re greeted immediately by the sales manager Rich. He who was both professional and friendly made my first ever mattress purchase a easy and fast experience. He was great about getting specific details and price details to point us in the right direction. First one and we were sold! Thank you again Rich.
Chris was very attentive to my what I was look for in a mattress. He walk through each option and explained the difference between each one. Charles was also very friendly and gave great customer service as well. I will definitely by my mattresses from Chris or Charles in the future.Thank you for going above and beyond.
Bought a Stearns and Foster mattress today. Rich Walsh was extremely knowledgeable and helpful. Just by listening to what I was looking for, he was able to show me numerous options and pin point my needs. I would highly recommend Rich and Matress Land to friends and family!
We are return customers because of the great service we received from our sales associate Rich. We purchased from Mattress Land a few years ago and he was so helpful then, that when I decided to get us all new beds I knew exactly where to go. However, this time like last time I shopped around and compared prices again. Rich knows his product line very well, and his prices were better than all of his competitors.The sales people at the other stores ranged from basically knowing nothing about their product and no help at all to so over the top and “Pushy” trying make the sale that I thought I was going to have to “Pull the fire alarm” to escape. Rich helped each of us select a comfortable new bed that suited our individual preferences all while working within my budget.. Rich went out of his way to make sure we were all satisfied and happy with our selections.
Really knowledgeable and helpful staff. We had a great mattress picked out in about 30 minutes. The store was very sanitary and they had as little contact as possible (I.e. our own pillows and liners, our own pen, etc.) We enjoyed talking with our salesman, Chris. He was extremely nice, helpful and patient.
Rich did an amazing job in explaining the different types of mattresses and their benefits. Definitely the right person to go to with all your mattress questions, so friendly and genuinely caring. Thank you again for all your help, we are so excited.
Great customer service, very friendly and helpful in helping me find the right mattress!! Appreciated the help..
They were so helpful and no matter how many times we went in or how wishy washy we were they were very supportive. Any question we had they were right there with an answer. Talk to Chris Roach, he is the best!!!!!
Where to start,We entered and were immediately greeted, and asked how we were doing. Mr. Walsh helped us out and first brought us to a diagnostic tool that measures multiple points in your body and extracts a number which is your level of comfort. Next he explains to you what this means for you and your partner, then has an accurate idea of your mattress needs. You then go around to mattresses within this range and test various models and designs, forming an idea of different firmness, coil vs memory foam, memory foam vs temper material and hybrid mattresses. Never once did my wife or I feel pressured for a sale, and as a matter of fact Mr. Walsh is such a genuine person, and really is focused on educating customers on the mattress industry with facts about material, design theory, and the needs each person faces. His candor and customer interaction was so impressive I didnt want to go anywhere else, Rich, thank you so much for the help today and your diligence in being an expert in your field. My wife and I wish you and your family all the best in the future!
Oh my goodness! Chris and the manager were wonderful! We stopped at Mattress Land on Calloway in Bakersfield first, and found a mattress we liked. We then went to a competitor’s store. Wow! The sales person was the complete opposite of Chris! It was quite obvious the salesperson did not give two hoots about selling a mattress. Chris, on the other hand, was friendly, helpful, informative, and not pushy. He was funny, too! He seemed to genuinely care about the quality of your sleep. He asked if you were a side or back sleeper, gave us a variety of mattresses to test, and kept track of which ones we liked and did not like. He explained the composition of each mattress in great detail. Wonderful guy! Thank you, Chris!
We went into Mattress Land today the service was excellent and our sleep advisor Chris Roach was very helpful. Thank you.
Very fast and friendly. Chris Roach was able to help me and my brother find a mattress. Stayed open after closing to finalize paperwork. Recommended different types of mattresses and pillows and was able to help us the perfect set for our needs. Answered ALL questions we had (and we had several)I would highly recommend this location to my friends and family because of the prices and amazing service!
Mattressland off of Calloway in Bakersfield was awesome. Chris Roach was a great help. He not only took the time to help us but made sure we bought the perfect bed for my parents. Thank you so much.