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Walmart Auto Care Centers
12300 Lake June Rd, Balch Springs, TX 75180, United States
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Walmart Auto Care Centers
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Da
Review №1

Theyre good but they cant do everything. And depending on who they hire, the staff could be questionable. Only had 1 bad experience here but overall they are pretty good.

Ka
Review №2

Ms. Dee excellent lady and a great asset for auto department. Treats like family and make sure things get done what is promised. Excellence to its best!

La
Review №3

The customer service here is overall horrible. There are a few associates that are friendly and helpful but they are few and far between. There is too much back and forth for the customer. The service manager is also not very helpful. I WILL pay more at another auto care facility with better customer service from this point forward.

Be
Review №4

Went with my daughter and they took an hour and they didn’t even change her oil ! Like at all the manager is RUDE AND BASICALLY TOLD HER TO GET OUT!! Even tho she wasn’t being rude she just wanted her oil change ! LAZY, RUDE, and the manager didn’t even have her uniform on so unprofessional!

Da
Review №5

What to get a key made Unfortunately they do not make that type of a key but the employee that was helping me Im very professional very kind and gave me informations for other stores to check

Co
Review №6

Nobody Was At The Counter Just To Find Out We Passed The Cashier On Duty Outside She Was Standing At The Door. 🤨 She Was Socializing For 10 Mins Before Coming In To Tell Us To Check With Someone Else. 🤬

Am
Review №7

Dont buy the tire warranty and try to use it because they will lie to you and tell you they dont have your tire in stock

De
Review №8

They were quick fast and did an excellent job

To
Review №9

DONT COME HERE THEY ARE LAZY AND WONT DO ANYTHING YOULL WAIT FOR AN HOUR AND NOT HAVE TOUR OIL CHANGED! CHECK YOUR OIL BEFORE YOU GET TO YOUR HOISE AND TAKE PICTURES OF BEFORE AND AFTER

Ma
Review №10

Just bought four brand new tires the driver side rear tire had a leak found out today $15 to fix and they said because I bought on the Walmart app they will not warrant the tires I have to contact their supplier if anything happens to the tires wow first and last time I purchase $800 tires at Walmart Ill continue to buy at discount auto where I never had a problem before and they fixed for free go figure

Je
Review №11

I had to wait 20 minutes before someone came to the counter and then by the time she was back a line was built up and had the audacity to ask me to move to the side to get customers out of the way when I have been waiting first and am also a customer rude and unprofessional, then after waiting an hour and a half they told me they couldn’t change it because the oil was leaking took it to another Walmart and they changed it and everything was fine worst service ever I do not recommend!

An
Review №12

Best oil prices out of all the automotive stores!

sh
Review №13

Horrible customer service. Unprofessional. They never tell us when our cars are ready, and they take 1 hour on something that takes less than 30 minutes.

El
Review №14

The service was really rude its was just terrible, they didnt explain the service cost.

Sh
Review №15

HORRIBLE, HORRIBLE!!!!!! Unprofessional, inefficient, incompetent and just overall pathetic. No Stars

Ka
Review №16

NOBODY DOES ANYTHING CORRECTLY! Ugh ! AN HOUR FOR A 10 minute OIL CHANGE?!?? And THE CAUSE LEAKS WOW ! Unprofessional

Mi
Review №17

This service department is horrible. Came here only because online it says they open at 7am and I had a flat early in the morning. Well the person who opens is late, it’s now 7:30 and I’m still waiting. Stuck here because my tire is flat. I drove here trusting the site which said they were open. My tire can not go anywhere else. I’m stuck here until they decide to open

Br
Review №18

Horrible

Am
Review №19

Worst service Ive ever seen for a oil change. First nobody knows where they should go just to hand the keys over for an oil change or any services for that matter. And then I was told 20-30min nobody is in front of me. Made it here at 7:50am still here at 9:30 am. They actually have been done with the car for almost an hour but instead of handing me my car keys they have to wait for the manager to basically do everything all over again. So all together do not come here especially if youre on a time limit

Da
Review №20

Tires were good price but they didnt wanted to install them gave weird explanation about size the car suppose to use. Had to go to another place to install and balanced.

Sh
Review №21

Dee (Dietrich) is the reason why im ALWAYS going to go to this Walmart location from now on for all my oil changes. She was personable, knowledgeable and FANTASTIC. Thanks Dee for all your help!!!!

Ju
Review №22

Bad service, the cashier got mad cause I asked for help, bad attitude thru the process of gettin my car in the system, please if you dont like working on sundays ( walmart employees) please stay home dont mess up the customers day .......

Da
Review №23

They treat me nice, we arrive at 8am and they install 2 back new tires in 1 hr.

Pr
Review №24

Pretty good. Timing was ok. Everyone was friendly and helpful, will come back for another oil change.

B
Review №25

The worst place to get ur auto done. very unorganized it takes one of the employees the chick that works there with dreads to pull out a car 10 minutes dragging her feet I dont know how people still have jobs working like that in the sad part about it is you standing look around and even the employees that work there just shake their head like if they dont even give a damn I do not highly recommended winter today for something very simple was there about four and a half hours the worst place to do anything and was so sad some of the people that actually worked at do care and try to make the best of it but everybody else just to walk around with their hands up in the air like they do not care its Walmart what do you expect

Ri
Review №26

Best prices however service can be lacking sometimes

Ra
Review №27

Horrible experience. I had to wait almost 2hours 4 an oil change. Front personnel very outgoing and friendly. But service is s....l..o....w

Ni
Review №28

Great customer service, got my oil changed... fyi if you already happen to have your own oil and filter the oil change is only a small 5$!!

Fe
Review №29

If I could give them a 0 star review I would, went there and they werent taking cars anymore. Dont go there.

Te
Review №30

Not Happy with the Auto center customer service. They didnt want to admit to making a mistake on my oil change.

Br
Review №31

Polite service long line at checkout but moved steadily.

Er
Review №32

I had a tire blow out on the way up from Houstin, I managed to limp in to the Walmart on a doughnut spare just as tire center was closing. The manager stayed open to get my car in after close. Great service, I really appreciated them helping me out

de
Review №33

I love the price of that synthetic oil changes. It just takes a really long time

Br
Review №34

They were slow and couldnt even tell you when car was finished. Waited longer then needed to.

ju
Review №35

Awesome if you Need ASAP Fish Gear!!!! Thru the tire shop 😎

Jo
Review №36

Horrible went in on monday they said they could no longer take anymore cars in and it was only 3pm went in today friday to do it becaise im going out of town and once again they tell me they cant take my car in

ka
Review №37

Service on point staff doing great job of customer service

Ce
Review №38

Got here at 730 for oil chang didnt get out till951

Te
Review №39

I got seen straight away but i had oil change when i got home i had oil leak all under truck how come they didnt notice! There was leak.😡

Am
Review №40

Really good prices on tires

Ra
Review №41

Cant complain of the products and the price👍 ❤ customer service need to be fixed.🙋‍♂️🙋‍♂️

Je
Review №42

Very friendly and helpful.

Lu
Review №43

People be aware they are not putting the correct oil level they changed the oil for my honda odyssey van i check oil level and its was only 50% of oil

Ba
Review №44

Long wait just got an oil change no matter if you get there as soon as their open.

be
Review №45

Got my shopping done while they changed the oil. Still had to wait for the car it was not ready.

De
Review №46

Customer Service in the shop is horrible. Bad decision to come here just to have 2 tires mounted. Extremely long wait & no communication

Lu
Review №47

More than 2 hours for oil change!

Ja
Review №48

Great place good work done

Jo
Review №49

Supposed open at 8:00am.Open at 8:15am.I try to be there early so i could leave early. Im an early freak.

J
Review №50

Okay service, had trouble with my battery. Ended up purchasing a new one

Th
Review №51

If you value your time and money stay as far away as possible!

Ca
Review №52

Nobody knows what theyre doing here everybodys rude the doors always locked you can never get out

La
Review №53

Yall filled my windshield wiper fluid with oil 🤔

Mi
Review №54

Employees were friendly but the service was frustratingly slow

De
Review №55

Staff was helpful and quick

Je
Review №56

New tires great price

R.
Review №57

Took to long /two hours for a oil change

Ad
Review №58

I had 2 tires installed on my 2011 Dodge Ram

jo
Review №59

Very helpful staff

sa
Review №60

On the auto services really bad service bad

Ma
Review №61

Everything I need I love Walmart

La
Review №62

Good customer service.

Gr
Review №63

@ least there was some one there to check u out @ this one

je
Review №64

Its okay just not as helpful

GR
Review №65

Cashiers are pretty quick

Br
Review №66

Did not get any help picking out a car battery. The inventory was sparse. It was an aggravating experience.

An
Review №67

Fresh food and clean

PI
Review №68

Very slow I should say

Ga
Review №69

Very rude and unprofessional

mi
Review №70

Its walmart combine

Ye
Review №71

Customer no pick up phone

Ca
Review №72

Nice price

cr
Review №73

Awesome

Sy
Review №74

Gentlemen was very helpful

Lu
Review №75

Quick Service

Sa
Review №76

I was first in line and letme at the end

De
Review №77

Unorganized, poor service

St
Review №78

Timely manner

Se
Review №79

Great job

St
Review №80

Mechanics are very friendly

Se
Review №81

Dirty place

ch
Review №82

Nice

Ke
Review №83

Quick

Ly
Review №84

Slow service

Ha
Review №85

Bad, auto

Lu
Review №86

I took my battery to charge they told me that if it worked that I only needed to recharge and come back the next day for it and they told me that they had thrown it away because if you do not pick it up the same day before 4 hours they will throw it away, I asked them why not They tell us that to clients, I could not go to pick her up that day but I would have sent someone else ... the one who attended me is a Hispanic boy who is always in a bad mood, the two times I went he was very despotic. I put up with telling him his truths but I didnt want to get down to his level .... I WILL NEVER BUY AT WALMART. I needed tires for my truck but with this bad experience and better I went to buy them at Discoun Tire ...

Ma
Review №87

Very good attention by the cashier always q boy attends very friendly

Fr
Review №88

I do not recommend them, its super 7 hours for me to change two tires.The vd. Im not coming back

Br
Review №89

The place is a little deteriorated. Its still a great store

Ma
Review №90

I like it a lot😍

vi
Review №91

The wait is almost 4 hours to change the oil😞😞😞😞

gr
Review №92

Its fine you find everything to fish

Information
11 Photos
92 Comments
3.7 Rating
  • Address:12300 Lake June Rd, Balch Springs, TX 75180, United States
  • Site:https://walmart.com/store/1118-balch-springs-tx
  • Phone:+1 972-286-9966
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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