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Hertz Car Sales Baltimore
8115 Belair Rd, Baltimore, MD 21236, United States
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Hertz Car Sales Baltimore
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St
Review №1

Great bunch of people here who genuinely are super helpful. Not only did we get a fair deal on the car but they helped us find a better deal on insurance. Dave was my salesman and I was very happy with his service. HIGHLY recommend.

Ro
Review №2

We had been looking for a while. We traveled as far as New Jersey and down to Virginia looking for a while for cars. We noticed hertz’s car prices were far better than any other dealers. Some of their cars seem to come in and sell fast so if you see something you like, call and be on top of it. Our salesman David was over the top helpful. We missed out on the first car we were interested in, but he made sure we got there in time to see and get the second one. The process was fast and simple. After we purchased our car many dealers had contacted us to see if we were still interested in any of their cars. When we told them the deal we got, all of them said they couldn’t have touched that price. Save yourself some time and just go directly here for a car.

Wi
Review №3

Lots of autos. The salesman Tyrone was very helpful and attentive. I just didnt see a vehicle that was interested in.

A.
Review №4

Very simple process, different financing options, no pressure tactics, and good variety of vehicles in our price range. Tyrone and the guys were pleasant to work with.

KJ
Review №5

I would like to acknowledge the kindness of Michael Long and his associates as they worked with me to get me the best deal on my car purchase. It is evident that he is a kind human being that goes above and beyond the call of duty. In this current day and climate, that is not taken for granted. I wish continued success to him and the Hertz Car Sales team in Nottingham, Maryland.

Li
Review №6

We went to look a at cars yesterday and worked with Tyrone. What a WONDERFUL experience we had. Tyrone was such a pleasure to deal with-friendly, knowledgeable and super accommodating. Looking forward to completing the deal today. Hertz is lucky to have this gentleman on their team. Thank you Tyrone for making our car shopping/buying so smooth and painless

Ra
Review №7

I just bought a 2020 Nissan Murano from Tyrone Thomas at Baltimore Hertz. He was excellent to work with. Tyrone was helpful with no pressure and professional. We tested a number of cars and he was very patient. The staff figured out a great deal for me. Thanks.

Al
Review №8

My baby girls first ride!!

Ti
Review №9

Buying a used car is never easy, but this place just tanks the customer service and makes the entire process worse. Our sales guy, Nicolas, failed several times in giving us the correct information needed for financing, picking up the vehicle, or getting the purchase in order. He frequently disappeared to work with other customers who were not actually buying a car. We had been pre-approved by the bank, so this should have been an easy process. Hertz definitely made the experience more difficult than any previous buying experience.

Ni
Review №10

The car purchasing process was easy however there were a few things dissatisfying the dealership does not have an on-site service center, nor do they clean your vehicle or fuel it once the purchase is complete. I was given one key with the option to buy a second key; in addition to this my car needed air filters replaced two days after purchasing the vehicle and the dealership would not cover the cost. Other than this the car drives perfectly. Take your time when purchasing your vehicle.

Am
Review №11

Positive experience! My sales consultant, Nick, was so patient, knowledgeable, and laid back when it came to helping me make a final decision on my car.

Al
Review №12

Had a great experience when buying my car. Sidney is a great salesman and checked on me after my purchase to ensure that I was satisfied with my purchase. Only problem I had was when I called for a question and the salesman Morris answered. He told me my problem “wasn’t the end of the world” . I’d recommend working with anyone but Morris, he was very rude and sarcastic as if my problem was unimportant, he has Terrible customer service.

Fa
Review №13

Osaid was amazing!! Very knowledgeable and even helped me pick out a better car than I originally walked in for. In love with my purchase!!

Ri
Review №14

I visited Hertz this past Wednesday, and I must say..it was an AWESOME car buying experience! From the initial phone conversation, to the credit application, to the warm, friendly and knowledgeable staff (most specifically, Heather, Morris and Dre) ..everything was top notch! When going to purchase a vehicle, many people (myself included) think of a long, dragged out process, that oftentimes leaves one frustrated and discouraged; it is the COMPLETE and TOTAL OPPOSITE when buying a car at Hertz Car Sales! As prepared as I THOUGHT I was to make this a smooth a transaction as possible, there were a few things missing on my end. They were extremely patient with me, and helpful in helping me retrieve those things. In the end, I left with an amazing car that I absolutely love! I am hoping to be fortunate enough to be in the market for another vehicle in the not so distant future; there is ABSOLUTELY NO QUESTION as to where Ill be going - HERTZ CAR SALES IN BALTIMORE!!

Ro
Review №15

The staff was great. Kudos to Matt for being the funniest person I had the pleasure of talking to in a long time. Him & Osaid got me into my dream car! Loving the Mustang every day Ive driven it!

He
Review №16

They had me in & out in 2 hours!

Ro
Review №17

Waiting on tags for car purchased on 6/27/20. Now 9/14/20. Not getting any help from hertz. Told they will come someday. Hertz did not process paperwork when car purchased. Processed paperwork 60 days after purchase of car

Ti
Review №18

Came to the Baltimore location after a negative experience at the Philadelphia location. The staff was incredibly helpful and helped communicate with my out of state bank so make sure everything went over smoothly! Id definitely recommend doing business with this location. They made buying a car super easy. Thanks guys!!!

Co
Review №19

We got our car here awhile back. It was a 2017 Toyota with 45000 miles on it. We got it for an awesome price. The warranty that they have is also like a sigh of relief when it comes to minor accidents. And you know exactly what the car has been through. I would definitely come back in the future.

Wa
Review №20

We recently had the pleasure of doing business with Roger, Brandon and Andre at this Hertz Car Sale location. From the moment we walked in, they were ready to help us make a deal on the car that we wanted. We wanted to finance through our credit union but because it was closed when we were there, we instead let the 3 amigos handle our financing for us. They actually came up with a lower rate than our credit union had quoted - something we did not think was possible. In addition to professional, courteous and very personable service, these guys stayed WAY past closing to get our deal done so we could drive back to our home in Virginia with our new car. Cant say enough good things about the way the whole thing was handled. If you need a car and dont really like to haggle over the price at a dealership, this is definitely the place to go..

Ni
Review №21

Never again the worst. The car bought from them has been nothing but a problem. Its under warranty that the warranty company wont cover the pistons. I havent had the car a complete 90 days yet and had to have the timing chain replaced and the fuel induction fixed.

Da
Review №22

I’ve honestly never been in and out of a dealership before I walked in as if they knew I was coming they promised everything they said they will do this is most definitely a wonderful well rounded establishment thanks to every staff member and I mean every member for taking part into getting me a vehicle thanksEveryone .

Ju
Review №23

If you have to buy a vehicle, I am sure there are many good places but when one is as good as this one it has to be shared. I bought a 12 passenger van that is usually hard to find at a good price. Not only do they have good prices but the service exceeded all my expectations. The person who helped me was Morris. Even before I got there he was helpfull and attentive and sounded like he really wanted me in one of the vehicles from the get go. Long story short. Had a few issues and they were taken care of immediately. I would trust this place over any dealership just because they have a set price and wont try to scam you. They are very patient and they dont try to push you in any way. Thanks again Morris and Hertz.

St
Review №24

The best car buying experience EVER! I was in and out in no time. Hertzs straight forward approach means no hidden fees and no haggling. I am completely satisfied with my purchase and look forward to buying my next car from Hertz. Thank you George for making my car buying experience such a pleasant one.

Mi
Review №25

This is the third time I bought a car from Hertz car sales. Once on the west coast and twice from the Baltimore location. I have been extremely satisfied each time. The cars are great quality. The staff is friendly and dont waste your time. And of course, the pricing is fantastic and there is no haggling. You get there, take a test drive, and if you like the car, you start the paperwork. What a great system. I highly recommend.

Jo
Review №26

Decent prices, and fair acceptance of credit ratings, but be prepared to pay a 20% APR for financing. A bit too high for me.

mu
Review №27

Darnell was the best customer Service He was very helpful slow speaker and kind And I’m really glad that hertz hired such as Great representative like this in the company

Li
Review №28

I can’t say enough good things about this place. Everyone we worked with was personable, knowledgeable and honest, but we had the extreme pleasure of working with Morris. I didn’t ever feel pressured once. The lot had a great variety of reasonably priced vehicles and both Morris and the Sales Manager, Ilya, worked hard to get us in the vehicle we wanted. If I could give more than 5 stars I would! Plan to tell anyone looking for a vehicle to check them out because it’s a no-brainer. It will be my first and only stop in the future when looking for a vehicle. Easiest car buying experience I’ve ever had!

Te
Review №29

There are not enough stars to rate my experience buying TWO cars here. Both my son and I have purchased here within 6 months of each other. MORRIS GIBSON, the great, the GOAT, THE GUY!!! Everyone here is great, but THIS GUY!! He is SUPERCALIFRAGILISTICEXPEALIDOCIOUS! That may seem corny and overkill, but call him and work with him and youll see what I mean! Thank you Everyone at Hertz Car Sales Baltimore.

Fr
Review №30

My husband and i received great service and knowlege from Morris as he answered all questions about the car we were interested in buying and test driving and was totally professional in doing so. Car was already well priced so no need to haggle over price. Thanks again for a great experience.

Pr
Review №31

Bought my first car last week and the experience was amazing. The customer service couldn’t have been any better. They are more interested in your comfort than actually selling you a car. They keep everything 100, my guy Larry and Cindy hooked me up. Thanks guys

bi
Review №32

Morris was so great to deal with. I just have one issue and not his fault. I was given only one key and key fob. These things are incredibly expensive. How about we get 2 keys?

Na
Review №33

Bought a car from there, but not a good experience, staff doesnt seems to care and take their sweet time. Didnt get the car which we wanted and ended up with another one. The cars they sell are rental cars and have been driven by a lot of different peoples and mostly driven roughly or not taken care of kind of cars. So be very careful what you buy from there, Better to rent first.....Would not recommend to anyone.

Di
Review №34

Sale person was very, very, helpful and knowledgeable. When I left with my new used car. I was smiling from ear to ear!! I have never experienced a car sale or heard of one like that before. Less then 2 hours, WOW! I highly recommend yhem. Try them and you will see!

Ka
Review №35

When I sold my old car last year and bought a new to me car, the process was fine. It wasnt until almost a year later that I got a letter from the City of Baltimore letting me know my old car had been abandoned after having sold it to Hertz, and that Baltimore wanted me to pay for the cost of storage. Apparently when you sell Hertz a car, if its not worth much to them they ditch it somewhere even thought they have the title. Had to go through some hoops to get the information updated so that Hertz is on the hook for the cost, which is FAR more than what I got for the car in the first place. Sellers beware I guess.

Ed
Review №36

Excellent service. There was not even a moment I felt pushed or rushed to make a decision. They were straightforward and the whole process took about 2 hours. Best experience ever! Also, the finance manager was very helpful, and it was very easy to complete the paperwork.

ni
Review №37

Process started out great with our first salesman and I got approved quick. But come time to buy, one of the managers kept pressuring my partner to cosign and became rude when we insisted that wasnt what we wanted to do. Prices were inconsistent when Id ask how much it was to drop or keep various things. The worst part was after paying them to complete my registration, the manager kept coming up with excuses for my tags not being done. He refused to call me back even though Id driven back twice to pick them up. There was always a reason he had stepped out last minute for coffee and no one else could give me my tags but a manager. You only have about a week to pick your tags up from them or else that money is pocketed and youre stuck paying again going to MVA. I had to call up complaining and just walk in. The tags were suddenly produced by another manager. Buying a car turned into a two week process of me constantly calling them and getting no call back after my purchase. I Wouldnt make this place my first choice but if you go definitely take someone else with you. This place may suit you more if you dont have any other options and dont have much money. I am happy with my choice in car but the process was way more stressful than necessary.

Ph
Review №38

The prices here are unbeatable and the process is really easy and fast. Osaid was awesome. He was extremely personable and helpful with finding us a good car. Would definitely recommend buying a car here and saving some time and money.

Fr
Review №39

Had a great experience in Baltimore. I went elsewhere first and got a ridiculously high interest rate. But to my surprise I got a rate that was 20 POINTS LOWER here. Roy was great explaining everything thoroughly and clearly. Rick was the finance guy who got me the best rate possible. Im pleased. Very. Thanks guys...

Ni
Review №40

My experience with Osaid was great. He was very helpful considering I was driving from so far away (NE,DC). It was great knowing there were no additional hidden fees unlike ALL of the other dealers I had visited. I test drove the car Tuesday and returned to purchase the car Thursday and it was incredibly helpful that I could e-mail my information ahead of time so I wouldnt have to sit around all night filling out paperwork - I was in and out of there! I would highly recommend Hertz car sales & I recommend that anyone go visit Osaid for help with a car.

Sh
Review №41

This was the best car buying experience ever. I was able to test drive the vehicle, trade in my vehicle, get financing, and drive off the lot with a new car, an extended warranty, and a Pep Boys oil change program, all with NO money down, after 5pm on a Thursday night. Ilya the Manager and Daniel the Salesman made me feel like I wasnt buying a car but joining a car family. Keep up the good work guys. You make Hertz look good!!

Em
Review №42

I am a first time car buyer. I had an enjoyable car buying experience here. Roy and the whole team made the process very easy. I came to this location with the intent to buy a specific car I saw online, so there wasnt really any need for the team to sell me or assist me in the decision-making process. Roy was very accommodating in driving me back from CarMax where I sold my old car to inviting me back up to the dealership after I purchased the car so I get two more things taken care of. Friendly the whole time! I felt informed during the whole process, and everyone was patient in answering my questions and explaining the next steps. I would recommend Hertz Car Sales Baltimore to a friend, and if I needed another car in the future, I would go here.

Ka
Review №43

The price they advertise is the price you pay. No gimmicks, no hidden fees. Very reasonable prices. Ray was great and very accommodating. Was quick, easy and pressure free. Enjoyed the experience.

Ro
Review №44

Quick and easy! Our sales rep was great and took care of our sale quickly. Other staff is a bit rude, but it was the weekend of Thanksgiving so I can understand. Overall great experience!

Se
Review №45

I Want to Thank You and your team for making our buying experience exciting and joyful. This was a first for me at many levels. Osaid Jarral is the Best Car Sales representative Ive ever met!- Ive never experienced receiving such good vibes from a seller.- Things i expected to hear were said.- i learned more and about the financial portion and Brandon helped me through it.- The experience of feeling positive and excited leaving with a vehicle was none like no other.- I will certainly recommend Hertz Car Sales of Baltimore now and in the future.Thank you once again! We love our 2018 Nissan Pathfinder SVSincerelySebastian and Kathy Pacheco

Du
Review №46

Unlike their competitor(s) that claim to have you in/out fast while making the process simple, the Hertz Balto team lives by that moto! They could not have made the process any easier, from choosing a car to signing the paperwork, and they did it with a genuine kindness and concern for our satisfaction.

Kr
Review №47

We had an excellent experience purchasing a car from Roy and his team. They were friendly, knowledgeable and laid back. They were not pushy and were willing to work with us to do whatever we needed to get what we wanted out of the experience. Very easy, fast and pleasant experience.

Ab
Review №48

Good salesman George. I bought Nissan Altima 2018 on July 9 2019. I also bought 4 years extra warranty. Long story short I could not even pass safety inspection in state of Virginia. Because Airbag light was on. I called the manager and informed the situation. I went the Nissan dealership near me in fairfax va. They replaced everything about The airbag. The airbag light is still on. From July until now I have been back to the Nissan dealership 6 or 7 times. They can’t fix the problem. I spoke to Hertz manager for exchange or refund. He refused to do that. Only offered me for Trade to another car which I will end up loosing thousands of dollars which is not the fault of mine. They sale me a defect car. I have been trying to talk the manager left many messages have not called me back. I am so frustrated about to file law suit. I can’t drive unsafe car with my family. I can’t afford loosing tens of thousands dollars. Hertz can afford dealing with this car. I already spoke to my lawyer to file law suit. I will advise never to buy used car from hertz or any where else. Is better to buy brand new car.

Eb
Review №49

Highly recommend to anyone whos looking to buy a car. I worked with Osaid who was beyond helpful and knowledgeable. Truly truly he made this process as smooth and easy as possible. Without a doubt youre in good hands at this place!

Pa
Review №50

Great experience getting a car from Hertz Baltimore! Very professional with good customer service and a low price + car in perfect condition. 10/10 will use again

Ma
Review №51

This was my first time buying a car and Im a 22 year old female so I was definitely very nervous about being pushed around by car salesmen and the whole process in general was pretty scary to think about. I bought a 2014 Hyundai Elantra from Hertz and I can happily say that my experience was 100% positive! Dan and Buzz were so helpful and explained everything and answered all the questions I had. I felt zero pressure and I wasnt shown any cars other than the one I had expressed interest in. I was prepared to buy with a loan from my bank but I actually ended up getting a better interest rate through Hertz! Great place.

Je
Review №52

We drove over an hour to purchase a car from Hertz after a good experience buying with them in another state last year. This location was an equally good experience. The staff was helpful, and we drove off the lot in a car we were confident was a good purchase at a good price.

Ja
Review №53

I did a lot of research and feel like I got a better deal here than I could have in any other situation when trying to buy a used car. I love my Sonic and have had no issues in the four months since Ive owned it.

Ha
Review №54

I have been on the search for a vehicle for 2 years, and have not encountered a dealership with better deals or customer service than Hertz. The employees at Hertz, specifically Roy Littleton who assisted me the most, made my car buying experience exceptional in the following ways:1. PERSONABLENESS - The first time I went to Hertz, I spent the entire day looking at different cars, and going on test drives. I never felt rushed or ignored by the Hertz employees, and they were even willing to sit down with me to compare multiple makes/models online so I had a better idea of what my options were. The employees at Hertz are extremely down to Earth and easy to talk to.2. WILLINGNESS - A week after finding out that the car I was interested in had been sold, Roy contacted me to let me know that they were getting another vehicle in that was the same model and color, with similar mileage. I was able to come in for a test drive before they listed the car online, and Roy made it a point to be available whenever it was most convenient for me. They even matched the price to the previous vehicle that had sold.3. PATIENCE - I talked to several Hertz employees during my car buying experience and they all took the time to make me feel comfortable and listen to my questions and concerns. I upgraded to a much newer vehicle, and Roy made sure I knew how to use all the different features before I took the car off the lot.I am extremely happy with my new Ford Focus and have already recommended Hertz to several friends and family members who are in the market for a new vehicle. Go to Hertz if you want a car dealership that takes a genuine interest in you!

Jo
Review №55

We had a great experience buying a car. Everything went smooth and it was for a much lower price than anywhere else. It was great people and really served as well

Ad
Review №56

This review is long overdue - I had an amazing experience buying a car from Osead at this location. He was everything I needed in a salesman because he didnt try to sell me on anything. He listened to what I wanted, made some careful recommendations, and made sure I was comfortable with all aspects of the car buying process. He was incredibly knowledgeable about the inventory on the lot and was able to quickly grasp what I was looking for in buying a used car.In all seriousness, I cant believe more people dont buy used cars from Hertz. Their selection is great, they sell top notch cars at prices that are impossible to beat. I bought a 2016 Ford Escape at $5000 below Kelly Blue Book, and within a month put over 10K miles on it. It runs like a dream - the only reason its seen the shop is for an oil change.Couldnt be happier with the car or with Osead. If youre in the market for a used car dont waste your time going anywhere else. I came up from DC and had an amazing experience.

Wo
Review №57

Great experience. Best car buying experience Ive ever had Roger was great to work with . I would definitely recommend them.

Ch
Review №58

Great experience, I purchased a vehicle yesterday. I was very pleased with sales representative Roy Littleton.. He guided me through a fast and efficient car buying experience in under two hours... No haggling, quick approvals,, low interest rates

Gi
Review №59

I have bought two cars from Roy Littleton at Hertz, and both times the experience has been a pleasure! He was knowledgeable and answered all of my questions with a smile. Guided me through multiple test drives, and was patient and pleasant the entire time. Great customer service and sense of humor - made the whole experience of buying a car much less stressful!

Li
Review №60

I went with a good idea what I was looking for; Roy Littleton helped me hone it down and was friendly/efficient the whole time. No pushy/rushed sales, which made for a pleasant buying experience. For my first time buying a car I dont think it could have gone any smoother

Cl
Review №61

I had a great buying experience at Hertz. Roy and his team were all very helpful, pleasant and knowledgable . They helped me get my insurance set up and take me to the bank so I could get the proper payment for them. They work fast and efficiently and I am very happy with my purchase.

Sa
Review №62

Bought a 2018 Murano a couple of weeks ago. After a poor experience in Philadelphia, Ilya and the Baltimore people were great to work with.Very helpful and accommodating. I was very happy with the process and the car.

Ja
Review №63

I couldnt be more pleased with this experience. I went in a bit skeptical and these guys far surpassed my expectations. They took care of everything, and helped me feel comfortable and confident with my purchase. I was also able to get a really great price on a Prius C -- over $2,500 CHEAPER than other dealers -- so I was especially excited. Ive been nothing but happy so far and I definitely encourage others to check these folks out.Richard and Roy - thank you both so much again! You made buying a car so easy and affordable, Im going to send everyone I know your way!

Ch
Review №64

Hertz Auto Sales on E Joppa Road is a place to go if you are looking for a reliable pre owned vehichle. The staff are courteous, friendly, and knows how to convince anyone to purchase a car amongst the various brands of cars they carry, and their price are very competitive. I will recommend anyone seeking to buy a nice car to visit them.

Ma
Review №65

Tyrone was very helpful with me buying a car

br
Review №66

Roger was an awesome salesman! Also Bradley was great helping with all the paperwork! I love my new Nissan Altima! Thank you Hertz

Ma
Review №67

Hertz was amazing and extremely friendly! Perfect pricing and outstanding quality service! Thank you so much for my new car! 10/10 would recommend to anyone looking for a car!!!!!!

Ki
Review №68

The sale was brisk. Thats about it. Your 10 minutes of local test driving will not reveal all the problems of the car. Their cars get touch ups from Pepboys to barely meet the state requirements which does not inspect the vibration and noise. If you buy a car here, expect to spend several hundred dollars more right away on all tires, alignment and so on. So the true cost will be lot higher than what they are advertising. Sales people there are not courteous at all. One sales guy kept talking on the phone while test driving. The manager there lies also. It is not a good place to buy

Iv
Review №69

They were really courteous and attentive to my needs and I am a first car buyer. I am so pleased I chose to buy from them! Look for Sidney.

Vi
Review №70

Had a great experience last weekend working with Roy Littleton and his team at Hertz. Initially I wasn’t looking forward to negotiating with a sales rep. who I assumed would give me the run around; however, Roy’s no-pressure, patient approach to car sales made the whole experience pleasant. Roy and his team are extremely knowledgeable and when our buying process hit a snag, Roy always had a perfect solution. It also helps that Hertz’s prices and vehicle quality are top notch! I highly recommend Roy Littleton and his team at Hertz Car Sales Baltimore.

Ca
Review №71

Great options bit sadly what you see is what you get, they dont detail the xa after you buy them. So dont expect them to give you a nice clean shinny car.

Ja
Review №72

Awesome. Salesperson - very relaxed buying experience

An
Review №73

Brought daughter a small, reliable, good on gas car. Sales process was easy, no pressure, good price.

Sc
Review №74

You know what youre getting, the price is what it is and the atmosphere is relaxed. Drove one home today. Go in and speak with Ilya and Morris.

ay
Review №75

Quality cars at affordable prices. Staff were very helpful but Roger Davis was exceptionally helpful.

Bo
Review №76

Bought a lightly used Hyundai Accent for my son. Straightforward sales process, no pressure, and a good price.

Am
Review №77

Paid $9300 for a car that had damaged window seal, damaged fender liner, damage AC dail, missing antenna, missing floor mats. They are trying to copy CarMax model but failed misrably. $9300 is a lot of money for a car like this. I will not be buying from them again.Dont trust them, they claim there cars are certified used, check the car well, take it to a mechanic to be Hertz ripped me off, they sold me a canabolized car, missing floor mats, antenna, wheel liner, damaged windshield wipers, damaged doors, the list goes on.I trusted them because of their name, I didnt expect them to be so dishonest

ve
Review №78

As soon as I came in I was greeted promptly. I had an awesome sales representative named jarral osaid. He helped me every step of the way giving his personal car buying experience and insight . In general he was just a very cool guy I would definitely recommend this place.

Ia
Review №79

The salesman I interacted with seemed to be very nervous and pushy, extremely eager to make a sale. This was despite telling him that I wasnt ready to buy on the exact day I visited (I wanted to test drive the vehicles I had seen online). *Also of Note* This location doesnt offer Hertzs 3-day pre-purchase rental program. The same salesman explained to me that the way Maryland law is written, we [Hertz Car Sales] have to be in possession of the vehicle at all times before its sold. Very strange.

Re
Review №80

I went there with a friend of mine since he purchased a SUV from there. No haggle price but customer service could be better.

Te
Review №81

Purchased a car here about 3 weeks ago. To date dashboard lights appear like Christmas. Supposedly I should have powertrain warranty left, additionally I purchased extended warranty. Took vehicle to dealership (Dodge) and problems beyond belief with total cost over $500. Wonderful customer service or so it seems. So this is Part 1 if they dont pay Litigation procedures will begin for selling me a lemon. Stay tuned. Part 2 all issues resolved timely as promised

Ho
Review №82

Great prices, good cars, nice/helpful people. Had a great experience.

Jo
Review №83

The Hertz car dealer in Baltimore sold us a total lemon. The car is under warranty, and we have had it serviced three times. The problem is still not fixed, and the Hertz car dealer in Baltimore refuses to take the vehicle back or exchange it for another. Manager is extremely rude. We are very disappointed as we thought Hertz would be a reliable car dealer.UPDATE: I followed up to the response from owner below. Complete waste of time. They did nothing but give me the runaround. Didnt even have their basic facts straight. For example, they told me they could not offer an exchange because it has been more than six months since I bought the car when it has only been slightly more than two. This dealer sold me a total lemon. It leaks badly, and I havent been able to get it fixed. What a horrible company. I will never do business with Hertz again.

Li
Review №84

Osaid Jarral was a great car salesman. He was super helpful and honest about the cars. Great experience.

J
Review №85

We shopped around a lot of new car dealers and some used car dealers. Gave Hertz a try and was very happy with the experience. We were lucky to get a sales person (Osaid J) without a wait, and he was the best.He was patient, positive and productive. I took a list of 10 cars from their website and he pulled 9 of them one by one for short test drives. We narrowed down to two and took the long test drive and picked our car within an hour. Great selection, quality cars, affordable prices.Kudos to Osaid for even keeping our 5 year old occupied by playing rock paper scissors while we tried the cars.Financing was in house, quick and efficient but you can get better rates at credit unions. Cars come with a year of basic warranty and road side assistance. Most cars come with factory warranty so no big deal.Documentation was a little lengthy than Car Max, but not too bad. It was an hour to pick the car and an hour for finance and documentation. Processing fee, tax, registration, title, lien fee were all standard Maryland rates.Next time I need a car, I sure will return and sing.... Osaid can you seeee.. I need another SUVeee..

Mo
Review №86

Morris was helpful and dedicated to help us throughout the whole process I recommend buying your car through genius Morris.

Jo
Review №87

Roy and the guys there made buying a car very easy !!! Even with charging my daughter iPad and offering her the Netflix account.

Da
Review №88

Car buying is never fun, unless you buy from Osaid at Hertz. Other salespeople at other dealers gave me the run around, added on $600+ processing and reconditioning fees. Not Osaid at Hertz. The dealer did offer us a few add on things like gap coverage, road hazard, etc. However, Osaid was not overly pushy on these items, and they were not snuck into the sales contract at the last second. The process was very fast and straight forward, considering he was making a sale with us and one other customer at the same time. This guy knows how to hustle and was very personable. 6/5 stars if possible.

Da
Review №89

Easy way to buy a car

Na
Review №90

Great service. No hassle car sales.

N.
Review №91

Do not buy car here. Irresponsible people.I bought a 2016 Nissan Versa and have an engine problem in only 3 weeks driving.

Ca
Review №92

Great customer service, definitely will be back A+

Sa
Review №93

Hertz Car Sales Parkville:They are out of business but I am still rollin in the same clunker from 5 yrs ago. I will replace but saving for retirement. Only 170,000 miles. Kind of a wreck but still rolling.Hertz Car Sales in Parkville : I just bought a Honda Civic 2014 today from these guys and it was a great experience. You can shop the inventory on line and go in and test drive. Everyone I meant was fantastic. Morris Gibson and Roy Littleton are the main sales guys and both are excellent. Rick Boblits, the general sales manger took care of financing and giving me a trade in for my old clunker and Buzz completed the process. If you need a used car, please try HERTZ CAR SALES in Parkville and you will have it made!!

Ma
Review №94

Because prices are great and people are very caring.

Ar
Review №95

The car prices are very good, it is a good place to start looking

Li
Review №96

Wonderful i bought my baby there(my car)

da
Review №97

Great People from whom to buy a car.

My
Review №98

Great deal on used vehicle

Ro
Review №99

Worst experience ever. Sales guy abandoned us, was short and rude on the phone. Vehicles were pretty beat up.

Mi
Review №100

Great prices in cars for sale.

Information
15 Photos
100 Comments
4.3 Rating
  • Address:8115 Belair Rd, Baltimore, MD 21236, United States
  • Site:https://hertzcarsales.com/baltimore.htm?utm_source=google&utm_medium=organic&utm_campaign=GoogleLocalListing
  • Phone:+1 410-487-0709
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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