I spoke with Sharon (I believe)who was very informative, friendly & let me know all I needed to do, to rent a storage space. I came over to Aware Self Storage about an hour later & met Bud who was just as friendly. He showed me the storage unit in question, we did all necessary paperwork while having a nice conversation.The truth is I had gone to other places & decided on Aware Self Storage. What a Great Team!!I give them thumbs up; way up! ππ»ππ»ππ»
Sharon is always so nice and helpful. She was my blessing when I needed to move in, at a moments notice. Every time I come into the office, Sharon greets me with a friendly smile and a wealth of valuable information. She and Bud run a clean, safe business. Iβm so glad that I found them.
Customer service is friendly and caring. Tgey really go out of their way to give you a good experience and to meet your needs. Facility is clean and secure. Prices are reasonable.
GREAT CUSTOMER SERVICE!!! Sharon and Bud are amazing. They were very informative, super friendly and accommodating. The facilities are very clean also. I highly recommend this storage facility. Thank you Sharon & Bud.
We need more βfriendly and personal serviceβ in our world. The facility is clean and well maintained. A pleasure to know my belongings are safe and secure. Thank you Aware!
Owners/Managers are jerks. They rarely answer the phone. Nearly impossible to make payments. Management and property have ADA violations (lack required accommodations). Not honoring covid safety protocol.Theres other storage facilities in the area, use them instead.
Sharon is beyond wonderful!! She explained everything and helped me get started with my new unit. Im so happy and excited to be with Aware Self Storage.
The gentleman was amazing and helped us in every way possible! His customer service was outstanding!!
Nice facilities, friendly, reasonable, great security, (reserved 5x10 hoping for 10x10 on availability and received a 10 x 23 )
Get Customer Serve. Friendly and courteous. Was able to get everything done over the phone. Really appreciated that.
I was very impressed with the very professional and courteous service Sharon and crew at Aware Self Storage in Banning provided for me today. The facilities are clean, service is excellent and storage rates seem quite reasonable. Thanks!
Perfect Place, Cleanest, Security Service, and most of all Staff service, My Service was provided by ( Shelly ), I felt traded like a Customer/Family member I meet her 2 day after I made my reservation over the phone, step by step, paperwork, cant and can, I will continue Business with Aware Storage, and Will recommend 200%.Thank YouAware Self Storage for your Business, and most of all, for your Service
Very nice. Very clean.. I wish they had more lights.
I rented a storage unit today at Aware. It was a great experience. I received excellent customer service and professionalism. Sharon and Bud are awesome. Sharon was patient and took her time to explain policies. The facility is very clean and I felt safe in storing my possession. I am glad I chose Aware.
Great couple very friendly and accommodating thump up...
Very easy to rent a space!Very friendly staff, and very good prices.
Everything was excellent and people were helpful much appreciated
Just recently got a unit here and I am very pleased with how easy the process was! Thank you for your help
It was simple and an easy experience was able to get everything I needed into space
People managing this facility are so nice & helpful. After a terrible experience signing up online, I was so relieved to know that if I ever had a question or anything, theyβre there to help.
Very friendly and helpful directing me to the size of unit I will need. Gave me all the information I need to access my unit and did it in a timely manner. Iβm very satisfied
Shelly was fabulous! She assisted us with our storage transfer needs, going above and beyond all expectations. She is courteous, professional, and engaging. Thank you so much Aware Self Storage!
Great professional and friendly service. Couldnβt be better!
Hands down best storage experience Iβve ever had. Great facility, clean and well kept. Manager was amazing!!! Exceptional customer service for sure. Will definitely recommend to anyone needing storage in the area.
Very good service, polite andinformative. Prices are inline with competition from different storage facilities, in some cases better pricing .
So nice. Very friendly. Prices reasonable.
Amazing service straight to the point no games,great prices.
If your looking for a storage place this is definitely the place to go. Friendly, welcoming and safe. Ive been there twice to store our stuff in different years between moving across the states and everytime I come back I go there to store my stuff because there prices are reasonable and you just cant beat the fact that you dont have to worry about your stuff. The staff are awesome people. Very clean.
Quick, easy rental setup and beautiful, clean facility and individual units. Wide driveways allow easy maneuvering on the site for larger vehicles and vans.
I dont know what you talking about
This storage facility is incredibly inconvenient. They will lie to you about their policies to prevent serving their customers. I have been a paying customer for years and simply wanted a friend who I authorized and gave keys to pick something up for me. Even with me on the phone, they lied to the person and myself, preventing access to my unit. They didnt let me prove who I was over the phone (because i am 3000 miles away) because they dont discuss personal information over the phone. This is a lie. I have settled storage and payment updates over the phone because they had asked for personal information. The lady there is extremely stubborn and believes the Customer SERVES her. As if WE pay to SERVE. I highly recommend choosing a different storage method. This is how they treat their troops. Good luck.EDIT: The owner has replied to my review. To ensure the customer, in which is the furnace that their business is built on gets the best possible information, I will reply.My experience was so bad and so conniving that ALL these years later Im still willing to waste my time at a mostly vain effort to obtain some form of justice. Now then:What the owner has detailed out completely contradicts my story. Of course. You might ask yourself, why would an active duty non-commissioned officer of the United States Army want to lie and hurt this business? Ill let you keep asking.Long story short, the owner is not not truthful in this reply. I understand why. I would be embarrassed if my business treated its customers this way, while sneakily raising prices on its units.Have a great day brothers and sisters!Edit: An attempt was made to contact you during this.Clearly thats absolutely a lie, because I was calling them AND was on the phone MULTIPLE times DURINGthis incident and was denied service via ego trip.
Very helpful and accommodating. Gave the best price. The space was clean and sufficient for my needs.
A safe, clean Storage Facility. Bud is a very hospitable manager with attention to detail. I felt welcome from the minute I walked in and knew this was the right place for me. I highly recommend Aware Self Storage to anyone in the Banning/Beaumont area looking for a great storage facility! Thanks for making the process so easy!
Sharon was the absolute best so warm and welcoming. She gave me all the information that I needed and made the process of renting so seamless. Her service alone no matter the price would have kept me to stay. Price was very good as well so double whammy. Thank you!!
Good service and very clean and maintained. Exceeded my expectations!
Classic bait and switch. They advertise 50% off the first two months but their first month has Administrative charges and is $10 higher than 50% off. Final calculations is exactly paying the full price. Dont go here. Find someone honest
The owners are the nicest people! The facility is excellent..,, and priced very well!
We Googled facilities, this was the first one we walked into. Nancy was great! She made it fun and easy. Her sense of humor was spot on with ours. We had no idea you could laugh so much while simply renting a unit. Thank you for taking care of us Nancy!-Tim & Veronica
Really friendly service, clean and secured area. They helped me pick the size perfect for me. Would definitely recommend to anyone needing storage.
Super friendly, professional and helpful. Couldnβt have asked for a better experience.
Very friendly staff. Clean place. They even have a truck you can use. AND GREAT COOKIES!
Everything went smooth and painless. The lady I worked with was very pleasant and easy to work with. I would recommend this storage place to my friends.
I went to one other location in banning. The customer service was horrible. I left that Place and went to Aware!!! Nancy was the best ever!!! she made the process fun and easy!!! if you are looking for storage space GO SEE Nancy!!!! Thank you Nancy for the awesome experience!!!
Very nice and friendly staff. They do their best to help you!
Nancy helped me get everything set up, she was an absolute delight! Shes patient and walks you through everything so well. The storage facility is nice, they take security seriously and even have services like document shredding- which is convenient!
They were really nice people very pleasant & understanding. They made me feel @ home & the truck for free w/move in was really a blessing. Thanks Aware Storage for being hospitable
I have had the best experience with everyone at Aware. But in particular, Nancy has been the most helpful! Coordinating my container took a few months for me and she didnt forget me! Thank you Aware!
Aware storage in Banning Ca is the best, the owners are very nice and friendly. The units are very clean and reasonably priced. If anyone needs a storage unit come and see Sharon.
Bud was a amazing to deal with . process was easy and straightforward.
I have been using this place for several years for construction tool storage for my company and it is clean secure and well-kept. The managers are a really nice couple who take care of business well.
Extremely clean facility, reasonable rates and very friendly, helpful staff!! PLUS they usually have candy!!π
Great management..Nancy at aware storage is very friendlyand helpful! She made my decision formy storage needs very easy..very safeand secure premises! I will continueusing their facilities for my storageneeds!! Thanks Nancy
Nancy in the front office made the hassle of getting a storage unit a breeze. She was extreme helpful and fun to talk with. Would recommend this facility hands down if you are in the beaumont banning area
I had a fast and pleasant experience here. Nancy was extremely nice and helpful. I will definitely recommend Aware Self Storage to others.
Very nice and respectful helpful I would recommend aware Self storage to anyone who has to have a place to store there belongings.
Sharon and her husband bud are amazing! Very helpful and so pleasant! Totally recommend renting at this location!
Great staff. Sharon and her husband were compassionate and kind, simple and fast with the process..
Clean, shredding available, good hours !Prices keep going up
Ty so much for your helpWe have been a customer of yours for 4 yrs n never had a problemTy Mark Woolweaver
Wonderful customer service by Sharon. She is a pleasure to do business with and is very courteous and professional.
Denise and Bill are great! The facility is beautifully maintained and the level of customer service and security is really appreciated. I highly recommend this wonderful facility.
I rented a 5x10 on 9-10-18 . Nancy the lady behind the counter said she would show me the unite. we got in the golf cart and the battery was dead, she walked with me to the unite. i have nothing but good to say about the staff, GREAT SERVICE
I found both people who worked there friendly and helpful. They helped my moving experience to be less stressful and for a senior such as me this is not a small thing.
The people there were some of the nicest, friendliest, and most helpful Iβve ever met! Great experience!
Sharon and bud Weβre amazing very professional and help me pick the right unit to store my stuff and provided me all the information I needed to make my move real quick
Wonderful service. Friendly and accommodating. Very clean and tidy facility.
The agent was very knowledgeable,respectful And very nice!
No issues here to report. Always get free candy.
Love this place. Great place for storage.
Iβm very satisfied with the service and how welcomed they made me feel. Very clean storage units and great rates.
Nancy at aware self storage was friendly. Informative. Courtesy and a pleasure to work with.
Today I had to get my first storage unit, thank god for the amazing lady nancy in the office for all her help explaining everything and making it so easy for me to find the best price and size for all my things!
They are very professional, efficient and courteous.
Not an issue to date. Grounds are always clean and staff is there to help.
Impressed with the cleanliness of facility. Very nice staff!
First time renting storage unit. Nancy made it easy.
Ive used this place two years and it is the cleanest and safest place to store your stuff
Friendly first time service.
Manager is friendly and truck was reasonable.
Very friendly and accommodating and good prices
Very friendly,Well informed .Very helpfulWould very much recommend!Spaces are very clean.
Great management, and very well secured facilities
Great place, clean and Sharon is great.
Very nice people there ..
This so nice of them ππΌππΌ
Staff is friendly enough. But its gotten too expensive to rent a locker there.
Clean facilities and great management
Great place with wonderful staff
My friend has a unit there
Unit looks clean and tidy
They F long nose?
Nancy was very friendly and helpful
Friendly. convenient. straight up.
Nancy was really nice and respectfull
Prices have been going up more and more lately. And it seems as though they blow the dirt into the units when they air blow the outside to look clean.
Very efficient, friendly and knowledgeable!!!
Dont know about storage, but this man will lie to get more money. DO NOT RENT A U-HAUL truck from him.....
Very rude staff not recommended renting here
Very friendly staff!
Great staff !