They did order and receive the items I needed, but John the Mgr. while knowledgeable was very difficult to reach. He was the decision maker as to if they could install my Deep Cycle Batteries that I purchased from them, ultimately he decided not to. So, I installed them myself in their parking lot in 30 minutes.
I ordered a filter for my bike and went to pick it up the next day. The warehouse sent the incorrect one. The manager, Jimmy Gosselin drove to my house after working a 13 hour day and dropped the parts off in my mailbox at 1130 at night! Above and beyond! Much appreciated... customer care at its best!
Guys were quick to help and had good information
Good store, good staff and very nice and helpful !
The employees here are always very nice & helpful!
Excellent job on installing new car battery!
Great help and always engaging when you walk in the door. I appreciate the Veterans parking spot too. No need to go anywhere else. Thanks Guys!
Poor customer service from some of the staff. Acting very put out over having to do their job and argumentative/unnecessarily complicated process of replacing a under warranty battery. Staff openly having personal conversations and complaining about each other.
The Staff knows their stuff. Many parts are available in store. If you know what you need, the staff know where it is or where to get it. If you are not sure, they will help you find what you need.
Best parts store around. Friendly, speedy customer service, helpful employees. Excellent prices with online ordering + online discount code. I shop here a lot, cars are always breaking!
They support military and veterans. Huge selection of auto parts and tools. Friendly staff.
Great service and same day pick up less price then some other stores
Called to inquire after a tool, was on hold for 15min... on a Sunday.. when I drove past, the store was empty. So I called as I sat there.. put on hold again. I absolutely DETEST bringing my patronage to their store because theyre all ignorant, lack any customer service skills, and always habe to return multiple times because they give me the wrong part.I recommend going to AutoZone or OReillys.. dont waste your time or money here.
Staff didnt even know what a tap was. Do they hire anybody now.
They can be helpful for some parts you might need they have been around for a long time.
The place is amazing. Helpful and nice. Doesnt act like your bothering them like some places. Will recommend them to everyone.
This place has great hours and very helpful people making sure you get what you need the first time.
They got great customer service theyre. There also there 2 help you find what you need for the kind of car you have and not give you the wrong parts and thats what I like the most about them...
Great people quick aervice
Fast quick check out to I s what I needed. The man checking me out was super funny and very nice
I have great results @ advanced auto always
Friendly, knowledgeable, and fast: just the traits you want to see when youre going into an auto parts store. I would definitely recommend this store location!
Goodluck taking back a return. I will never shop with advanced auto again.
Helpful staffhelped me get what I needed
I dont remember if they had had what I needed but once again the staff were very helpful.
Always helpful and knowledgeable, only place I trust to help diagnose and fix my car
Went in today to buy a Battery Tender for my motorcycle. A young kid helped me find the section, I grabbed one and went to the counter to look at it with him. I asked the kid if I could open the box to look at the connections and all of a sudden an older guy came over and was a complete dick to me - asked me if I couldnt read the back of the box where it describes the connections. Then after giving me some more unsolicited (and incorrect) information, he walked away. I said okay, set the box on the counter, left the store and went down the street to Bond Auto. They were more than happy to be friendly, helpful and accurate at Bond. So thats where I spent my $60.00 today. Dont waste time on the chain giant Advances store at this location. Go a mile down the street to Bond - Locally family owned and earns your business through their customer service.
Great guys/gals in the store...dont waist time ordering online will not get what you paid for
Always Helpful & PleasantThey go the extra to help you out or find what you need. Thanks Guys!
The employees there are always so helpful and nice.... That is our go to place for all of our auto needs....
Never trust that they gave you the correct part for your car.
Always get the parts right, returns have always been easy to include core returns, never have had issues with them. Customer Service is above average.
Incompetent, unskilled, and always give the wrong parts.
I ordered parts online.Pickup was fast and easy each time.
I frequent all the parts stores in the area, but usually come here first. Have found the staff to be really helpful and particularly Al. I am pretty sure most staff recognize me and if not certainly my boys when I bring them with me.
Very helpful in finding what you need for your car and making professional recommendations to what else may be needed
Cool place helpful staff.
That was nice experience of the person who help me
Love these guys.. smart and experienced
Good prices and friendly service
I had to buy some Winter windshield wiper blades, sure you can buy these at a discount store, but they install for free!
The best parts store in town, very knowledgeable staff.
I feel like employees deserve more then minimum wage. McDonalds offers more.
Clerk went extrà mile to find my part thanks
Very helpful and courteous service
Didnt have the prices I was looking for not the part I needed!!
Very helpful people, found what i needed quickly
It was fine fast service
Great & very cheap over bond
Ive always gotten me the right part for my car when I went in there and have always been most helpful place Ive ever been even hooked my car up to their computer to see what was wrong with it why the light was on at no cost to me
Professional and good customer service
Great staff, friendly and helpful,!
Always friendly,helpful service
Had just what I needed
Always treats u right....
Great prices......
Good service
Helpful staff
Helpful workers
These guys are ok
Kinda short staffed
Cheap prices