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Central Heating & Air LLC
8565 Rome Dr, Baton Rouge, LA 70818, United States
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Central Heating & Air LLC

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Ja
Review №1

We had an issue with our unit freezing up over the past couple of days. I reached out to Central Heating & Air. They were very friendly and got a technician out to us the same day. Jeff was very knowledgeable and professional. He also took care of my heating inspection while he was here. Highly recommend!!

Do
Review №2

Called, made an appointment, Service guy arrived within 20 min. Fixed issue within 30 min. Awesome and friendly service. Will be our go to from now on!!!!

Wa
Review №3

Very professionally handled down to calling us before they came out and then calling me when complete. Everything left in excellent condition with unit working. I have been using Central Heating & Air for repairs for many years but this was my first install by them and I would certainly use them again. Trane is a very good product and was installed by a very good company. Thanks.

Be
Review №4

Our AC stopped working today mid-day on a Saturday. We called Central Heating & Air and a technician returned our call immediately and came out well within an hour and repaired the problem. We’ve kept a maintenance agreement with Central Heating and Air for years which saves us money when a weekend call like today happens, and they have always provided quick and excellent service. We’ve always been impressed by the knowledge, professionalism, and friendliness of every one of their techs we’ve ever encountered. We had them replace my husbands mother’s AC and heating unit in Ascension recently and they did a great job at a great price. We recommend them every chance we get and when it comes time to replace our unit, they are who we will call.

Je
Review №5

I called early in the morning. Less than a hour a tech was at my door ready to service me unit! The tech was friendly and wonderful! Explained everything well! Excellent job!!! 5 star service!!!

Wi
Review №6

I called after and got a quick return phone call, came straight out. Got it fixed in less than 45 minutes from the original call back. Will definitely use agin.

su
Review №7

They came right away. We had called them at 8 pm. We have used them several times over the past 20 years. We have always been pleased with the work their service men do.

Ch
Review №8

Ronnie runs a tight ship at Central Heating and AC. Calvin and Chad are the usual field service technicians who come out and we have been using Central H&AC for over ten years. They are always so professional and do a great job from installing a new unit to maintaining the older unit. Don’t bother calling anyone else. Ronnie and his team are the best in the area and you will not be disappointed. When the time comes to remodel and add on to this house, we will not shop around for the HVAC system. We will only buy from Central H&AC!!

As
Review №9

Our ac went out suddenly and they were out super quick and it took him no time at all to find the problem and fix it without costing me a fortune. If I could give more than 5 stars I would and we will for sure be using them in the future for any thing we need.

De
Review №10

This company performed a new install in home we had built. Responded to issues quickly and have followed up. Have a recent issue with a leak in coil— I will post update if there is an issue. Gilbert (employee) is top notch A/C guy!

ni
Review №11

Came out same day right after hurricane ida only without ac for a few hours after calling. Also fairly priced. Technician was very nice and got the job down quickly.

Ma
Review №12

The technician was very professional and knowledgeable.

Ti
Review №13

Same day service. Very professional and got my AC back up and running! Very reasonable price!

In
Review №14

This is a great A/C company. They have taken care of everything we needed and the service is great. Everyone has been understanding and very good at their job.We had a new installation that went very well and we are happy with the reliable cold air.

Wi
Review №15

My AC was pouring water on the hallway, so I called Cental Heating and Air Conditioning. We had used them before and was very pleased with their work so they were the first service that came to mind. (sorry about the run on sentence) The young man who showed up, in a timely manner, was very professional and had my system up and running. I would recommend them to anyone needing heating or ac work.

Bu
Review №16

Calvin was prompt and professional. He ran diagnostics on my A/C unit, discovered the issue and repair it quickly. Thank you! I highly recommend Calvin and Central A/C.

De
Review №17

After talking with the lady who answers the phone and telling them my 8 month pregnant wife and I came home to a 80+ degree hot house and that I would pay extra if your guys can make it tonight. The technician Calls back an hour later to tell me that I’m not an already existing customer and they aren’t putting on new customers. It wouldn’t be fair for already existing customers to have to wait if their a/c units broke? Their a/c’s aren’t broke tonight, sounded like he was in his bed turning over so he didn’t wake his wife. Ridiculous, the lady could’ve said that at first

Ja
Review №18

Joseph was early, personable and professional. He was very fast and didnt waste time. I was very pleased with his wotk and would use them again and recommend the business.

Mo
Review №19

I have been having issues with this new unit since the install back in 2018. It is a defect with the drain pan which keeps cracking. Central Heating and Air have been working with me on this issue and have gone above and beyond to rectify this issue. They are the best. I have recommend this company to all of my family and friends.

tw
Review №20

Great customer service! My calls were answered very professionaly without having to fight through an automated system.The technician was able to promptly diagnose and fix the issue that I was having (contactor) with my AC unit. Will certainly use again in the future if issues arise!

El
Review №21

Sammy, the technician who came to inspect my ac was outstanding. On time, friendly and professional. The office person I spoke with to set up the appointment was outstanding as well. The service they provided was an estimate for a new system.

Gi
Review №22

Great service, the repair guy was very professional and knew exactly what was wrong with my unit.Hight recommend for A/C repairs!

Go
Review №23

Been using them for years and once again they exceeded expectations.Quick and professional. Asked them to come Saturday morning and got call at 8am for them to come by. Joseph was polite, helpful, and very knowledgeable. Found problem quickly and made repair right away. We have AC again!!! Highly recommend this company.

Ty
Review №24

I’ve always used Central Heating and Air. They always are very professional, on time, and do quality work!

La
Review №25

I called the office at 3 pm and asked for Jeff to come out in the morning, thinking it was too late in the day for him to come today. The receptionist said he could come at 4:30. Wonderful! And I can always count on Jeff to do excellent repairs.

KR
Review №26

Very responsive and helpful. They got to me very quickly and I didn’t have to wait long

Wa
Review №27

Central Heat & Air is a wonderful company to work with. Every time Ive called them, Ive gotten EXCELLENT customer service. I HIGHLY recommend them.

Ki
Review №28

They are professional. They do exactly what they say they will. Can not ask for better service

De
Review №29

Jason was our serviceman. He was on time, very professional and took time to explain what he was doing. Will definitely use again.

Le
Review №30

Well after all of the intense winter ❄️ weather gotten an pretty fair warm day, decided to cool 😎 the house off a little bit. Soon as I turned a/c on there was an old musty smell coming through ducts, what I thought 💭 was gas. So I reached out to central air with question & concern, after speaking with technician thoroughly explained the factors of running just heat and first time using air that it usually puts out an musty type of odor, and too closely monitor system and how glad they’ll be to come out for servicing. Thanks, much appreciated.

Bi
Review №31

They came when they said they would and they kept me in the loop.The service Teck. Jason W was great to talk with.I feel he went the extra step.I am well pleased and will continue to call on them to resolve any issues that may come up.10 Stars

Ry
Review №32

Super nice tech and responsive to all my messages and calls. I would highly recommend this company if in need of ac work

Li
Review №33

The technician was professional and courteous. He checked our ac, found the problem and fixed it quickly. Excellent work!

ki
Review №34

Excellent job! Excellent customer service. Customer friendly and always helpful with tidbits to help maintain efficient heating and air

tm
Review №35

Solid company. Serviced my old unit for years and installed/maintain my current unit. Would recommend

Pa
Review №36

Sammy came out very soon after our call on our coldest day, maybe ever. Our unit kept cutting off before warming up to a comfortable temperature. He was thorough, knowledgeable and offered some suggestions to us to consider if it happens again during this very cold day. He repaired the unit and was very pleasant during his visit.

Ni
Review №37

Jeff was very friendly, got here promptly and got everything sorted put very quickly. I would recommend this business to anyone looking for air conditioning service.

Ke
Review №38

Sammy is very thorough and courteous. We can always trust that the work is done correctly and in a timely manner. Very pleased with the service!

Va
Review №39

Sammy come by to give an estimate!Affordable and reasonably priced!

Dw
Review №40

I have used them for over 20 years and they have always showed up on time, have been fair on their prices and have stood behind their work. The service technician are always professional. I highly recommend Central Heating and Air.

La
Review №41

Central Heating and Air performance was a 5 star ⭐️ rating! The waiting time for a service technician was short, Sammy, the technician, was very professional, new what the problem was and fixed it in a timely manner. Also, this company has GREAT customer service! Now our new air and heating company is Central Air and Heating!!!!

He
Review №42

Mr. Calvin was prompt and fixed our issue quickly! We had cool air blowing before he left the driveway! I would recommend Central Heating and Air to anyone any day!!!!

St
Review №43

This is my second time using Central Heating and Air. They are the best!!

Sa
Review №44

I called Central AC and Heating out for an estimate to replace one of my units. Ryan M. Was very knowledgeable and explained things in laymen terms for the non-mechanical. I have 4 stars as I haven’t decided if I’m going to use this business or not. Still receiving other quotes.

Ja
Review №45

Very personable. Answered any question I asked. Fast & efficient. Good service every time they come.

RU
Review №46

A diagnostic visit. Very knowledgeable, and explained what likely could have happened to drive visit out.

Sh
Review №47

Now I see why their reviews are so high. We just moved into a house and started having trouble with the air conditioner. Central Heating and Air came to our rescue. They fixed the problem, made recommendations, told me about other services and did it quickly and professionally!

Ce
Review №48

I have been using Central Heating and Air for 9 years. First to repair the 2 geothermal units that were in the house I purchased and then replaced them a few years ago. The service has been always good. I have been always a member of they yearly discounted maintainance program. Keep up the good work.

Ch
Review №49

Very helpful. Would definitely call again

Ma
Review №50

Called them and told them my AC was making a funny loud noise. They sent someone over within two hours. He had to go get a part but he was back the next day at 8 AM. Quick and reasonable prices.

Ja
Review №51

Very happy with the speed and responsiveness of these guys.

Al
Review №52

Very prompt! Professional! And reasonable pricing! Honestly is refreshing. I will use them again!!!

Sh
Review №53

Had the outside fan seize-up on a Sunday afternoon. JW made it out fast and fixed it even faster. A+++ weekend service - and at a fair price, too. I have a wife, toddler & baby that were kept from melting; JW is my hero!

El
Review №54

Great Customer Service, very professional!!

Fe
Review №55

Service was great! They sent someone out the same day that I called to request service..My technician Joseph was very friendly and answered any questions that I had..I think he was only here 10 minutes and found the problem..Pricing was fair and I will def be using them again in the future..

De
Review №56

Excellent response time! The technician was on-site in St Francisville just a couple of hours after we called. Jason had the unit up and running in short order.

Ja
Review №57

Ryan was very polite and professional... He repaired, cleaned up, and double check work to make sure everything was working to my standard before leaving... I recommend them to everyone... Thanks

Ca
Review №58

They were very professional. Everything was covered under my warranty!

Mo
Review №59

We received a list of items that needed to be fixed from another company and called Central Heat and Air for a second opinion. Not only were they honest in their assessment of what needed to be done, but they had much better prices.

Su
Review №60

I always get fast, good service from Central. My furnace went off in the middle of the night. I called and got a representative at 2:00 a.m.! And someone called me back at 6:00 a.m. and were here and had it fixed by 7:00. Just wonderful service all the way!

ch
Review №61

Very pleased with the service and professional demeanor of all the staff I came in contact with from planning service to resolution. The ability to initiate communication via online Sunday night, with an option to actually speak with someone, then get a call back immediately Monday morning, said a lot for customer service from the start. On Monday morning, and in the middle of the winter storm, I received a call to schedule my service, unfortunately my power was out as a result of the weather. On Tuesday morning, bright an early, I received a call asking if my power was back on and ready to schedule the repair of my heater. Shortly afterwards, a service technician called and was there within 10 minutes. The repair of a broken wire was explained to me, and later to my wife as she paid for the service very conveniently using a bank card.We have stored the company’s number in both our phones and consider the company our HVAC provider in the future.

La
Review №62

My AC was repaired within 2 hours of my call. Sammy communicated with me every step of the way and did an excellent job diagnosing and fixing multiple issues with my AC unit. Highly recommend!!

Ed
Review №63

I had Central Heating and Air come to do maintenance on my unit and they did a great job, the technician was very polite and professional and put us on a annual maintenance program at a very reasonable price 👍

L
Review №64

Joseph came out to give me an estimate and also my options. He went into my attic and checked my system out thoroughly including the ductwork. He was so nice and answered all of my questions and was very patient with me.

Lo
Review №65

We have used Central for some time; they installed our new HVAC system several years ago. We recently had a problem and Jeff was dispatched. We were highly impressed with him. I had a couple general questions about batteries and our system, which he took time to answer on my understanding level. Weve also had issues with rooms at different temperatures, which weve had with other Central technicians. Jeff understood what we were talking about, went back upstairs, adjusted our dampers --- problem solved. He also fixed the current problem, and changed a thermostat at a very reasonable cost. I highly recommend Central Air, and if hes available, I also recommend you ask for Jeff.

He
Review №66

Jason was great ...always please with my service from central heating and air!

Ca
Review №67

My service technician was polite, timely, and informative. Thanks for the quick response and service.

Va
Review №68

The service request was answered promptly and the problem with our air conditioner was fixed. We are happy with the service.

Da
Review №69

These guys were super quick, super knowledgeable, and were even able to provide some guidance over the phone. Was very pleased with them, and will use them for any issues/maintenance I have in the future.

Ja
Review №70

Excellent response time and the technician, Calvin was very professional and did a great job!

Ma
Review №71

Very responsive company. I was able to have a tech within 2 hrs to check my AC unit. Very professional.

An
Review №72

Joseph did a good job fixing my duct in the attic and repairing and cleaning my air-conditioning unit very satisfied.

De
Review №73

The gentleman Jeff who serviced our unit was very professional and knowledgeable about what he was doing. I will definitely be using there service again.

Ro
Review №74

Excellent technician. Kind. Decent. Hardworking.

Je
Review №75

Very professional, technician was on time and very thorough. Have been using Central Heat/air for years and will continue

Ra
Review №76

The tech Joseph was great. Communicated well what was done. Finished the whole maintenance within an hour.

Li
Review №77

Jason W came out today, February 16, during the ice storm freezing weather. Got my heating working. Central Air is dependable and competent. They have “ saved us” several times. We r 22- year customers.

Ho
Review №78

They came out quickly and checked everything out.

Su
Review №79

Special thanks for the timely service call go to Gilbert

EJ
Review №80

Felt technician, Jeff, did a very thorough inspection of my AC unit. Very satisfied.

Ju
Review №81

Always very professional, knowledgeable and customer service oriented.

de
Review №82

Thanks too Central Heating and Air, my AC unit is working again. When I called the office, the customer service representative scheduled someone to come out the same day. Within an hour or less, Mr. Calvin arrived. He was professional, polite and extremely knowledgeable about his job. He quickly got to work and my unit was up and working with 30 mins.Thanks to Mr. Calvin our AC unit is working. Thanks Mr. Calvin for a job well done. We appreciate you all.

Ni
Review №83

Amazing customer service and great advice

Do
Review №84

Always on time, polite and knowledgeable!So customer friendly. Love doing business with them.

Gi
Review №85

I recently changed my system out and EVERYONE that I’ve been in contact with from sales, to installation has been top notch. They explained everything and answered questions before I thought of them. I had a second visit to add an air scrubber and the experience was the same: punctual, polite, professional. Sammy has come both times and I will ask for him on future visits because now I feel hes a trusted friend. I highly recommend Central Heating & Air.

Jo
Review №86

It was after hours on Friday evening when I came home to no AC. Called Central Heating and Air and they came out in less than an hour and had it fixed about 30 minutes after that. Recommended.

Cu
Review №87

The team at Central do business with integrity and always work to do the right thing for the customer. We ran into some unexpected issues with my home’s needs in the past two years but I’ve learned to count on Central to handle it appropriately.

Ro
Review №88

We were without power for over 2 days after an ice storm. Once power was returned, the geo HVAC wasn’t heating due to frozen geo lines. Technician thawed the lines and got it back working in about an hour!

pa
Review №89

The service is friendly and helpful. He founded the problem quickly and checked the air conditioning unit for any other issues.

Jo
Review №90

I called from a different state to get an opinion on some systems. I told Steve this upfront; he helped me no problem to make a decision based on what was offered to me based on my needs. I appreciate the time spent to help me even though there was no chance I was going to be an immediate customer. I value the willingness to help in all situations; it says a lot about a person and a business. 5 star service in my book!

Ne
Review №91

Jason called before hand, arrived on time, explained the problem and took care of it

Ja
Review №92

The best service Ive had. They are responsive, on time, and didnt try to sell me anything I didnt need.

Ni
Review №93

Super nice people. Timely. Never over charge.

ma
Review №94

Im always very happy with the installation and service we receive from Central Heating and Air llc

Br
Review №95

My AC went out and I called another company first. The other company tried to tell me that I needed $1000s of repairs. I called Central for a second opinion and they found only a minor problem. They also told me that the unit was still under warranty and the parts to repair were covered. They were professional and prompt. I will never call another HVAC again. They earned my business for life.

Ja
Review №96

Agent arrived on time and he was very professional and knowledgeable. He checked out my home, attic and outside explaining everything as he went along. After the inspection he sit and explained what we needed to my husband and I, gave us several quotes to look over and told us about the financing available to us. We are pleased with the visit.

St
Review №97

I called to have my AC serviced and was given a quick appointment, the representative explained the options to me very clearly. The serviceman Ryan arrived promptly and was very respectful, he did a great job in a timely manner. I’m very pleased with my service!

Jo
Review №98

I have used Central Heating and Air several times over the last 20 years. I’ve had them come out during the Christmas Holidays and on some of the hottest days of the year and they have always been quick to respond and their work has been spot on. I would recommend them to anyone in the greater Baton Rouge Area. They are great.

Jo
Review №99

Sammi was great. Full of information. Very honest.. Very satisfied. I’ll definitely call again if I have any issues and I’d also recommend this company to anyone.

Ja
Review №100

Central Heating & Air is always professional and prompt whenever I need service on my home heating and air unit. I cant imagine using anyone else with the level of service they have provided me for the past 7 years. Give them a try you will not be disappointed.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:8565 Rome Dr, Baton Rouge, LA 70818, United States
  • Site:http://centralheating-air.com/
  • Phone:+1 225-262-1186
Categories
  • Heating equipment supplier
  • Air conditioning contractor
  • Air conditioning store
  • Air conditioning system supplier
  • Air duct cleaning service
  • Air filter supplier
  • Heating contractor
  • Air conditioning repair service
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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