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Advance Auto Parts
1405 W Columbia Ave West, Battle Creek, MI 49015, United States
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Advance Auto Parts
Comments
Ma
Review β„–1

Always get great service here. The staff is always willing to change out a lightbult or fuse. As I said great service. 😊

Ro
Review β„–2

They were helpful i got in and out with the right parts!πŸ‘πŸ˜Ž

Ch
Review β„–3

First the website said my part was in stock. Went to store to find out that was wrong. Said it would be the next morning. Actually it was 2 days later and the box is crushed, hope the part is ok

Ja
Review β„–4

Always get good help and good parts from any of their stores. Thats why I keep coming back.

c
Review β„–5

Shopping for battery for riding mower.None in his store at that time (could have drove across town to another affiliated store, but declined.He told me an order expected next day.Choose a different automotive parts store.Clean store, sign on door to wear mask when entering.

Ma
Review β„–6

As always very helpful πŸ™‚

Am
Review β„–7

They were helpful courteous store was clean went out of their way to help me

Jo
Review β„–8

Went to the store to get a battery for my car. Advance Auto parts claims that they install batteries for free at all locations. Employee walked out looked at my car and said he couldnt put the battery in, because they were just to busy. He then proceeded to walk about 20 ft away from my car to smoke and stare at his phone. Ill take my money elsewhere next time.

TE
Review β„–9

Staff was extremely rude and unhelpful. Stopped in to have alternator checked said they couldn’t help me. Went next door and got it done right away.

Da
Review β„–10

Nice thank you. Thank you for having the abilities of recycling old oil. This Meant a lot.Sincerely. David B. Anthony.πŸ‘

Sg
Review β„–11

The 2 guys there helped me out and were very nice for a boy outa town. Much appreciated.

Ni
Review β„–12

I was in this store this morning and I bought windshield wipers from Mary. She went out of her way to help me pick out the best wipers for my car. She explained what the difference was between the wipers and she recommends the onxy wipers. So I bought the wipers and she put them in and she was just a great sales person and even put the new blades on for me and she is a Excellent sales person. I recommend if you go in there she is the one you want to deal with just a all around great person. Thanks Mary for all your help

A.
Review β„–13

Helpful staff...I always enjoy purchasing here. The AutoZone across the street is hit or miss.

El
Review β„–14

They had what we where looking for a at miorro

Er
Review β„–15

Always helpful

he
Review β„–16

Never have to wait too long for someone to help you . they have always had the parts I needed

ro
Review β„–17

Good battery

Jo
Review β„–18

Great place for car parts

Ni
Review β„–19

I wanted to do a shout out for Steven at your store. I came in yesterday to buy a tail light bulb for my daughters car. He offered to help install it and when I came in this morning, he not only did that but also replaced the broken pins holding the light assembly in place. What a kind man with a desire to help!

Ta
Review β„–20

Very friendly and helpful. They go out of their way to please their customers with a smile despite the pandemic and the stressors of todays world. I actually walked out of there with a smile myself 😊

An
Review β„–21

Napa Know How I waited in line 15 minutes to find out you didnt have what I needed get some help behind the counter would help Napa never lets me down other than theyre not open as long as you

RO
Review β„–22

Poor service false info

Je
Review β„–23

Good a little busy

Sc
Review β„–24

Have always had great luck at this advance auto. The staff has shown a great deal of knowledge and seems very willing to help. Prices are good for a auto part store.

CH
Review β„–25

Staff is friendly and good customer service. I would definitely recommend this place

Ph
Review β„–26

Lots of other auto parts store in Three Rivers do your shopping prices vary

Sh
Review β„–27

Great service very helpful and friendl, they know thier jobs well

ni
Review β„–28

Dont expect to talk to a mechanic behind the counter but the parts and prices are pretty decent.

Mi
Review β„–29

Always helpful, everyday.

As
Review β„–30

Extremely disrespectful second shift, hung up on me twice walks away from the phone and I can hear him talking to other coworkers come back and hang up on me again told me both my parts would be in the following day after receiving defective parts call back up there the following morning just for them to tell me that the parts were separated on a 2-day shipping lack of training and no knowledge makes this store so disorganized I think my shopping days at Advance Auto Parts are coming to an end I would rather go next door then deal with disrespectful staffU need a zero star ratting

J
Review β„–31

Liked being able to order on line and pay. When I get the text order is ready. Usually hours later.

Ka
Review β„–32

I just left this store. The gentleman that helped was was extremely nice, knowledgeable and helpful. I really appreciate his honesty and help. You are awesome sir!

Ta
Review β„–33

Love this store. The customer service is excellent and they have a really good looking guy named Ryan that works there that always gets me the parts I need at a good price. Would definitely recommend.

Ca
Review β„–34

Sold me the wrong part,

Mi
Review β„–35

They had the part I needed at the best price around.

Ja
Review β„–36

Needed a diagnostic test on my car. They were very accommodating and have ordered the parts that I need.

Ki
Review β„–37

Very kind helpful caring ppl β€πŸ’šπŸ’œπŸ’™

Kr
Review β„–38

Great place but the tool didnt fit my car when the site said it would.

Ka
Review β„–39

Employees know what they are doing.

Ca
Review β„–40

These guys were amazing! I went there thinking I needed a new battery, which I did buy not only did they confirm it, they put it in for me!

Do
Review β„–41

Great prices. Super knowledgeable staff.

Ta
Review β„–42

The manger is nice but the other 2 girls not so much

Jo
Review β„–43

Staff is helpful, but dont order anything online for store pickup, if theres a slight chance you might want to return it, unless you live real close by the store. I thought I ordered winter windshield wipers and when I went to pick them up they were summer wipers. They were $50 for the pair, and I wanted to return and exchange them right then and there for winter wipers. I was told since I ordered online for in-store pickup, the computer wouldnt recognize that I had actually pick the item up for a few hours afterwards so I couldnt do an immediate return. That meant I had to spend another $50 on winter wipers that I get actually use at the moment, then I have to make a return trip to the store some other time to get a refund for the wrong item. Then I realized the guy didnt give me the box for the new wipers, so if theres a problem or something I wont be able to return them because I dont have the UPC or the Box. he gave me my old windshield wipers back, but he took the Box inside the store and I didnt realize it until I already driven 25 miles home. Not a good experience. After I get my return done for the wrong item, I will be sticking with AutoZone or Napa.

Gl
Review β„–44

Great service and help with windshield blades.

An
Review β„–45

Always helpful and willing to get you the parts in that you need

ta
Review β„–46

Great place to get what you need for your car and ask question two.

Pe
Review β„–47

Really good service butt just like all the other auto parts stores they have to order what you need.

MT
Review β„–48

Helpful staff and great online discounts.

di
Review β„–49

Always has the expensive parts on hand and have to order the same part for half the price . if I needed the parts tomoro I wouldve been there tomoro

Ro
Review β„–50

Great bunch. Very helpful.

Ja
Review β„–51

Very helpful and friendly these guys know what there doing oh sry guys and gals

Da
Review β„–52

They are great at this store Scott and Tom have a lot of knowledge

K
Review β„–53

Some helpful people working here.

Ch
Review β„–54

Usually my last resort to pick things up here if OReillys does not have them. And if I do, I know what parts I need because the employees here dont know as much about auto parts as I think they should.

Sh
Review β„–55

I will never call for information or shop with Advance auto(s) in Battle Creek Michigan there over the phone service is very terrible every time I call I’m put on hold and they never come back to the phone I’ll hang up and call back and they answer the phone asking me to please hold after I was just on the phone on hold for ten mins ago. This is Discourteous

Ja
Review β„–56

My favorite autoparts store is Oreillys

Jo
Review β„–57

The auto parts store where they actually been some of the people know about Auto Parts most auto parts store nowadays they want to look on the computer cuz I really dont even know what youre talking about so they have to go to the computer

Ed
Review β„–58

Very helpful staff

Al
Review β„–59

Great for all your auto needs.

An
Review β„–60

They had my blower motor when everyone needed to order it, now I have heat again. Thanks guys

Br
Review β„–61

The price was listed cheaper than price rung up. Did not have much inventory on shelf--lots of empty spots & only carry 1 or 2 of product normally

Ma
Review β„–62

Always great customer service

Pa
Review β„–63

They always are so helpful!

Ch
Review β„–64

Always helps

ke
Review β„–65

Parts and price are great.

En
Review β„–66

Friendly but they are misinformed of their own deals.

Ro
Review β„–67

Great place to shop ask for Ryan and Gregg

Am
Review β„–68

We stopped here for wiper blades that nobody knew how to change or put the new ones on. They told us that oriellys didnt carry them either. We stopped next door at oriellys as a last ditch effort on our way out for vacation the guy helped us select purchase and install new blades in less than 5 minutes.

Ke
Review β„–69

They are good people.

Ly
Review β„–70

Very helpful stuff

L
Review β„–71

Friendly staff that are very helpful.

Ch
Review β„–72

Limited in parts and knowledge. Poor parts ordering, selling wrong part.

Ch
Review β„–73

Great parts n service!

Co
Review β„–74

Hate it too

Da
Review β„–75

Very friendly employees and always helpful

je
Review β„–76

Very knowledgeable and friendly.

Ca
Review β„–77

Good place to go

To
Review β„–78

Good auto parts

Ch
Review β„–79

I went there to get gear oil and a pump to fill my tranny and the pump they sell for the gear oil doesnt fit regular bottles

Ro
Review β„–80

Affordable and friendly

De
Review β„–81

Always had everything Ive Ever Needed

Ca
Review β„–82

Nice man that helped

Bi
Review β„–83

Helpful

Mo
Review β„–84

Good place

Br
Review β„–85

The people working here are clueless.

de
Review β„–86

Kind and helpful staff

De
Review β„–87

People are professionals in there service.

Fe
Review β„–88

High Quality

ke
Review β„–89

Good service

Jo
Review β„–90

Had what i needed!

Ro
Review β„–91

Friendly

Sa
Review β„–92

Always helpful

Te
Review β„–93

Very friendly service

Wi
Review β„–94

Great place

An
Review β„–95

Parts are a little more expensive than competitors

Ju
Review β„–96

Great service

Sh
Review β„–97

Only place I go!!

Ma
Review β„–98

Buy parts

Ch
Review β„–99

Nice place

Ed
Review β„–100

Not very helpful

Information
38 Photos
100 Comments
4.2 Rating
  • Address:1405 W Columbia Ave West, Battle Creek, MI 49015, United States
  • Site:https://stores.advanceautoparts.com/mi/battle-creek/1405-columbia-ave-west?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 269-964-1351
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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