Always get great service here. The staff is always willing to change out a lightbult or fuse. As I said great service. π
They were helpful i got in and out with the right parts!ππ
First the website said my part was in stock. Went to store to find out that was wrong. Said it would be the next morning. Actually it was 2 days later and the box is crushed, hope the part is ok
Always get good help and good parts from any of their stores. Thats why I keep coming back.
Shopping for battery for riding mower.None in his store at that time (could have drove across town to another affiliated store, but declined.He told me an order expected next day.Choose a different automotive parts store.Clean store, sign on door to wear mask when entering.
As always very helpful π
They were helpful courteous store was clean went out of their way to help me
Went to the store to get a battery for my car. Advance Auto parts claims that they install batteries for free at all locations. Employee walked out looked at my car and said he couldnt put the battery in, because they were just to busy. He then proceeded to walk about 20 ft away from my car to smoke and stare at his phone. Ill take my money elsewhere next time.
Staff was extremely rude and unhelpful. Stopped in to have alternator checked said they couldnβt help me. Went next door and got it done right away.
Nice thank you. Thank you for having the abilities of recycling old oil. This Meant a lot.Sincerely. David B. Anthony.π
The 2 guys there helped me out and were very nice for a boy outa town. Much appreciated.
I was in this store this morning and I bought windshield wipers from Mary. She went out of her way to help me pick out the best wipers for my car. She explained what the difference was between the wipers and she recommends the onxy wipers. So I bought the wipers and she put them in and she was just a great sales person and even put the new blades on for me and she is a Excellent sales person. I recommend if you go in there she is the one you want to deal with just a all around great person. Thanks Mary for all your help
Helpful staff...I always enjoy purchasing here. The AutoZone across the street is hit or miss.
They had what we where looking for a at miorro
Always helpful
Never have to wait too long for someone to help you . they have always had the parts I needed
Good battery
Great place for car parts
I wanted to do a shout out for Steven at your store. I came in yesterday to buy a tail light bulb for my daughters car. He offered to help install it and when I came in this morning, he not only did that but also replaced the broken pins holding the light assembly in place. What a kind man with a desire to help!
Very friendly and helpful. They go out of their way to please their customers with a smile despite the pandemic and the stressors of todays world. I actually walked out of there with a smile myself π
Napa Know How I waited in line 15 minutes to find out you didnt have what I needed get some help behind the counter would help Napa never lets me down other than theyre not open as long as you
Poor service false info
Good a little busy
Have always had great luck at this advance auto. The staff has shown a great deal of knowledge and seems very willing to help. Prices are good for a auto part store.
Staff is friendly and good customer service. I would definitely recommend this place
Lots of other auto parts store in Three Rivers do your shopping prices vary
Great service very helpful and friendl, they know thier jobs well
Dont expect to talk to a mechanic behind the counter but the parts and prices are pretty decent.
Always helpful, everyday.
Extremely disrespectful second shift, hung up on me twice walks away from the phone and I can hear him talking to other coworkers come back and hang up on me again told me both my parts would be in the following day after receiving defective parts call back up there the following morning just for them to tell me that the parts were separated on a 2-day shipping lack of training and no knowledge makes this store so disorganized I think my shopping days at Advance Auto Parts are coming to an end I would rather go next door then deal with disrespectful staffU need a zero star ratting
Liked being able to order on line and pay. When I get the text order is ready. Usually hours later.
I just left this store. The gentleman that helped was was extremely nice, knowledgeable and helpful. I really appreciate his honesty and help. You are awesome sir!
Love this store. The customer service is excellent and they have a really good looking guy named Ryan that works there that always gets me the parts I need at a good price. Would definitely recommend.
Sold me the wrong part,
They had the part I needed at the best price around.
Needed a diagnostic test on my car. They were very accommodating and have ordered the parts that I need.
Very kind helpful caring ppl β€πππ
Great place but the tool didnt fit my car when the site said it would.
Employees know what they are doing.
These guys were amazing! I went there thinking I needed a new battery, which I did buy not only did they confirm it, they put it in for me!
Great prices. Super knowledgeable staff.
The manger is nice but the other 2 girls not so much
Staff is helpful, but dont order anything online for store pickup, if theres a slight chance you might want to return it, unless you live real close by the store. I thought I ordered winter windshield wipers and when I went to pick them up they were summer wipers. They were $50 for the pair, and I wanted to return and exchange them right then and there for winter wipers. I was told since I ordered online for in-store pickup, the computer wouldnt recognize that I had actually pick the item up for a few hours afterwards so I couldnt do an immediate return. That meant I had to spend another $50 on winter wipers that I get actually use at the moment, then I have to make a return trip to the store some other time to get a refund for the wrong item. Then I realized the guy didnt give me the box for the new wipers, so if theres a problem or something I wont be able to return them because I dont have the UPC or the Box. he gave me my old windshield wipers back, but he took the Box inside the store and I didnt realize it until I already driven 25 miles home. Not a good experience. After I get my return done for the wrong item, I will be sticking with AutoZone or Napa.
Great service and help with windshield blades.
Always helpful and willing to get you the parts in that you need
Great place to get what you need for your car and ask question two.
Really good service butt just like all the other auto parts stores they have to order what you need.
Helpful staff and great online discounts.
Always has the expensive parts on hand and have to order the same part for half the price . if I needed the parts tomoro I wouldve been there tomoro
Great bunch. Very helpful.
Very helpful and friendly these guys know what there doing oh sry guys and gals
They are great at this store Scott and Tom have a lot of knowledge
Some helpful people working here.
Usually my last resort to pick things up here if OReillys does not have them. And if I do, I know what parts I need because the employees here dont know as much about auto parts as I think they should.
I will never call for information or shop with Advance auto(s) in Battle Creek Michigan there over the phone service is very terrible every time I call Iβm put on hold and they never come back to the phone Iβll hang up and call back and they answer the phone asking me to please hold after I was just on the phone on hold for ten mins ago. This is Discourteous
My favorite autoparts store is Oreillys
The auto parts store where they actually been some of the people know about Auto Parts most auto parts store nowadays they want to look on the computer cuz I really dont even know what youre talking about so they have to go to the computer
Very helpful staff
Great for all your auto needs.
They had my blower motor when everyone needed to order it, now I have heat again. Thanks guys
The price was listed cheaper than price rung up. Did not have much inventory on shelf--lots of empty spots & only carry 1 or 2 of product normally
Always great customer service
They always are so helpful!
Always helps
Parts and price are great.
Friendly but they are misinformed of their own deals.
Great place to shop ask for Ryan and Gregg
We stopped here for wiper blades that nobody knew how to change or put the new ones on. They told us that oriellys didnt carry them either. We stopped next door at oriellys as a last ditch effort on our way out for vacation the guy helped us select purchase and install new blades in less than 5 minutes.
They are good people.
Very helpful stuff
Friendly staff that are very helpful.
Limited in parts and knowledge. Poor parts ordering, selling wrong part.
Great parts n service!
Hate it too
Very friendly employees and always helpful
Very knowledgeable and friendly.
Good place to go
Good auto parts
I went there to get gear oil and a pump to fill my tranny and the pump they sell for the gear oil doesnt fit regular bottles
Affordable and friendly
Always had everything Ive Ever Needed
Nice man that helped
Helpful
Good place
The people working here are clueless.
Kind and helpful staff
People are professionals in there service.
High Quality
Good service
Had what i needed!
Friendly
Always helpful
Very friendly service
Great place
Parts are a little more expensive than competitors
Great service
Only place I go!!
Buy parts
Nice place
Not very helpful