They are some amazing people there! And they get the job done! And makes sure youre vehicle is safe for the road ❤️

This is a locally-owned repair shop, which has reasonable prices. Staff is friendly and the waiting area is clean. They do a lot of business, so sometimes they become backed up, but they are quick to let you know about when they will be able to get to your vehicle.

Just fantastic service all the way around. Honest and fast. Honesty goes along way with me.

One of the very few mechanics you can trust in battle creek. Have been taking our cars here for years and will continue!

Went in to have a power window issue fixed. Took longer then expected, but not only did the management keep me apprised of what was happening, they also joked not only with me but also others, which made the waiting area someplace where you could feel comfortable rather than anxious.I went here because of a recommendation from one of my best friends, but I would come back because of the reasons above. (Mind you, they operate on a first come, first serve basis but thats because they really ARE that good at their jobs.)

Awesome guys! Great customer service and awesome quality work for a good price. Couldnt decide on a good sounding exhaust and they put me in the right direction. Installed it and I couldnt be happier!

They are the busiest repair shop I have ever seen. And the turn around is great. The price is right, no gouging going on here. Staff is polite. Parking is a bit tight but this to be expected when everybody comes here. I will return when my vehicle needs repair.

Great work at a fair price. Not to mention the owner is honest and a man of his word. I would highly recommend Professional Muffler.

Took my car in for a loud rattle in the exhaust system. They replaced a few rivets for free and I have not had any issues since.

(Id give 10 stars if I could) These folks have treated me GREAT! Helped me program new keys, key fabs, $22 oil change and they’re currently fixing the evap solenoid problem. My experience has been really good!Once again... $22 OIL CHANGE! Thats an incredibly low price!I’ve heard them work with other customers while I’ve been waiting, and I can’t say enough good things. They’ve treated me (and all of the other customers here) really well, and have been 100% fair and honest with me.I HIGHLY recommend this place for any car service! I thank my friends for recommending them to me! 🙂

This Gentleman, whom I assume is the owner, went out of his way to change out a tire for me on Christmas Eve, early morning; I was in a very tight spot!He already had a schedule to keep and changing out while also mounting and balancing my tire meant, putting him behind. He even looked more concerned, when I told him it was a low profile tire. He mounted & balanced my tire in no time and was VERY FAIR on the price!Highly recommend this business!!! Will do business again soon!Thank You, brother.

I would highly recommend this place. Guys here are very kind and considerate.We went there near their closing time without an appointment but still they fixed our car. Before going to this workshop,we went to three other workshops as we were unaware of this place but all of them refused to fix my car as it was near closing time for them.I really appreciate them for their efforts and kindness. I wish them all the best!

The best. Just hard to get work done because they are so busy.

I was one of the last people to be accepted and wasnt even 8:15 am yet. They are busy. When they got me in, which wasnt long, they told me what the problem was and how much it would be. They dont try to sell you the largest amount to fix, that are very fair and know how to fix something right for a fair price. The people were joking and they seemed like family. Thank you for you great spirit and honesty. I will be back now that I know you do oil changes and other services. Worth the wait and worth supporting the local business owners.

Lieing creates that get you there then up charge

Wonderful service and knowledgeable mechanics. Need bigger parking area or a way to turn around.

The only people I trust with my truck. We are customers for life, everyone there is very knowledgeable and polite. They take the time to explain whats going on with your vehicle, and what your options are. They are really just the best.

Great people and very friendly. Recommend anyone needs work done to go here

Ive been a customer for years. They have never been dishonest and continue to provide quality work with skilled employees. The girl that runs the front desk can sometimes come across as unfriendly, but she is actually very nice and very helpful. I think its unintentional, she has kind of a flat personality, but again she is actually very nice.

Was quick turn around time. Also did awesome work

They do awesome work and are very helpful with your automotive needs. As they fixed all my problems for me excellent service.

This is the best repair shop in town in my opinion. Been going to them for years and always have the best service.

Always a great place for our vehicle needs! They are honest and affordable! It’s first come first serve and works great most of the time. Sometimes they’re super busy but are always honest about the time they have available and when as well. Very reliable and great at what they do!

Very professional and always received great service.

Thanks To Dan And Mel for Getting me In and Saving Me Time and Money. Shout out to Larry who Took the time to Show me my Car is in Good Hands with them! Honest and Professional Shop!

They did a good job at on my exaust at a great price

Best repair shop in town. Wont go anywhere else

They take care of you very professionally

Excellent place to have your car repaired! My kids were on the way back to Wisconsin after visiting for the holidays and Dan fit me in when no one else would, calmed my nerves about getting my kids back home and fix the car in one day at a great price ! I couldn’t recommend his repair shop higher. Thanks Again Dan !!

Excellent service. Very knowledgeable and friendly staff. Needed an alignment done on my truck. Was able to drop off and get it done in a few hours.

I think these guys are the best. Reasonable rates and quality work. UPDATE: I have used this shop for more than 10 years for all of my brake, muffler and suspension work. I recently took my truck to them for what I had assumed was a relatively minor exhaust problem. It turned into a much bigger, costlier job. Dan did all he could to save me money. While the guys were working on the job, they noticed my fuel lines were rusty, weeping and ready to blow out at any minute. So glad they caught another fault that could have stranded me, or worse, caught the truck on fire. I stand by my earlier statement..these people are the BEST.

Great customer service! Quality work! Trustworthy staff!

They are a first come, first serve business, so its best to go right when they open up because they get very busy, fast.Ive brought two of my cars here for muffler repair, and theyve been amazing both times! They actually repair parts whenever they can, instead of replacing the whole thing, which saves you a lot of money. Im not used to walking out of a repair shop having spent less than $200, but it happened both times now. Also, the staff is quite friendly. Overall a very good shop.

Great family business, awesome work with great turn around time. Always goes the extra mile to make you feel important, definitely recommend to everyone

The guys were assume. I work ar Firekeepers casino & recognzie great service. The guys at the counter & behind were all very nice & price the work fairly.

Thank you Dan Thompson at Professional Muffler for truly being a GOOD NEIGHBOR. Dan saw us struggling across the street with the weather and sent help on the way. Our customers and I appreciate you!

Needed more service then expected and they were able to keep making repairs so that I wouldnt need to return on another day for another appointment. They have a reputation for being fair and not trying to take advantage of people.

Super busy because they do great things!

Customer service is great and took care of the truck for me. I was very pleased.

These guys are amazing! My in-laws and us go here for everything. Took my car in there for an alignment and a possible tie rod fix and come to find out it was much more than that. Dan got me square away and got me back on the road safely. If you want a reasonable place to go that actually cares about thier customers go to this place. Thanks again guys!

Very nice. Had them look at my exhaust issue and made appt for next week.

Wish they were more timely than what’s realistically being preformed but thankful they got the best of my interest in mind, been a long weekend without my truck ready to have it back in optimal condition this morning hopefully. Since when does a oil change take all weekend?

WOW!!! Service the way it used to be, but its seldom found nowadays. Excellent price Quick Service, and a great knowledgeable and friendly staff. No attempt to upsale products. The best part is, they do everything but tires. I will see them for any of my car needs and well let everyone know of this great business.

Used to use them for custom exhaust work. The quality of pipe must vary. Every time the exhaust would rust out in a year. Went to 4 Star muffler and brake, exhaust has stayed on the truck for 3 yrs. Huh better quality pipe?

The people here are great. They dont sell you extras that you dont need. I will definitely keep coming back

Good people, good prices. Had a heck of a time with my car but they did a great job. Honest and friendly. Ill definitely go back for my car repair needs.

Very good team that saved me a lot of money, Larry and the rest of the staff worked hard to get my 2005 ford Explorer done and done right. Thank you guys and highly recommended. They will not over charge you for parts you don’t need.

Friendly and clean environment, excellent service.

Great place especially for last minute repairs. I work in the area and needed my headlights replaced. Was able to drop off my car and get it fixed in a reasonable time and it was done for a reasonable price.

Clean friendly service... Had some exhaust work done ...went in and dropped it off and they got it done same day. A great experience 5 stars!

They told me to get there early for 1st come 1st serve.... They werent kidding... Got there 30 min before opening.... Was 5th in line, but they still got me in quickly, very professional, and did great work! Will definitely go back

As always I would recommend pro muffler. They stand behind the work they do and they do a great job! I get both of my vehicles work done here,you would be surprised at all the services they do.

These guys went above and beyond for me. Forever grateful. Highly recommend these guys. Will definitely use them again.

Good service

Bad Bad Bad Went in for front end alignment They looked my car over told me I needed 800 dollars worth of work that didnt need done and kept a new part so I had to return to get it back Also charged me 45 dollars for the paperwork and I had my friend who is a master mechanic look over my car who told me nothing was wrong with anything that they said was PROBLEM was corrosion from the aluminum rim .First time going there and very disappointed from my experience

The best place in town! Reliable responsible and truthful!

Good value.

Always helpful and friendly. Fast service and quality work. They charge 80$ for man hour but their parts are always the cheapest. Their new place on 20th is VERY nice, very clean, gives big city vibes!

THE BEST IN TOWN! Have taken my vehicles there for 10+ years. If its not broken, they wont fix it or charge you for it! They are honest guys and do excellent work!

The owner is very friendly and honest. All mechanics and workers are very good and straight forward for pricing. I am very satisfied with services and highly recommend for any one. Thanks

Excellent service. Reasonably priced and straight forward with what you need and what you dont. I definitely would recommend their services!

I have always taken my many trucks to these guys. They have excellent customer service and I have always had satisfaction. I have had them work on my trucks for over 6 years now and never disappoint on price, quality, or timeliness.They are a great local business owned by a great family.

These people are awesome. Had a u-joint go bad they got me in right away so we could get home. I would definitely use them again

If your looking for a auto garage that can do it all on anything you bring them at the most reasonably priced shop around look no further. The staff there from the friendly gals at the front desk to the extremely knowledgeable techs compare to no other shop around. This business has saved me thousands of dollars and headaches on almost every vehicle I own. I can contest that this is hands down the best place around. Thank you guys for all your help over the years!!!! So what are you waiting for?Take your vehicle up there now and let them do the talking for me!

As long as parts are available theyll get your car fixed fast even though they are crazy busy!! Be careful if you pick your vehicle up after hours the lot is usually pretty full.

A good place for most of your cars mechanical needs. They are always upfront and honest, and service is usually fast and efficient. Good service is sometimes hard to find in this area, so Im really glad to have found this place.

These guys are awesome. Excellent service. Top notch!

Amazing service. Im not from that town and when my clutch went out, they fit me right in and took care of me. The estimate was very reasonable and the bill was less than the estimate. Very satisfied with their service

Excellent service, fair prices

Thanks for the help. I thought you were slightly pricey but it is what it is. Nice job getting me back on the road

Very nice staff.

Awesome place, fast, great work and good prices!

Best Auto Garage in West Michigan!!!! Trusted and Very Trustworthy! I wouldnt take my vehicles to anyone else!

Good place to loose money. my roomate. Will not use this placeagain, outrages prices and didnt put panilling inside back proper. When drivng down the road it fell off!!!!! That was a year ago.............. Recent activity. So very upset. !! Comming soon

This place is the best! They have amazing service and do great work, ive never had any issues with them. Id go here over any where else 10 times outta 10!

Great people. Great prices. They will let you know if something needs your attention but wont pressure you to fix it right then, if it can hold off until later. Strongly recommend them for any auto needs.

They always take care of me like family there. I relocated to Michigan and it was nice to find a shop that is honest and always upfront about costs.

I would strongly recommend this place they are fast and reasonably priced. They can do it all

Great service. Had another shop look at my vechile, they said front brakes needed replaced and passenger front ball joint. Professional Muffler said nope all brake pads are good and only one ball joint had some play, the drivers front. So what was going to be a $260.00job is now $160.00. I know where I will bring my vehicles now and my friends with their vehicles.

Honest prices and not at all pushy. Gives their opinion on the repair and does not mind you brining in your own parts. Prices are more than fair. Get there early because they are busy.

Been going here for years now. Honest people with great service. I wont go anywhere else.

Dan and his crew will not sell you repairs you do not need. I send my mom here with complete confidence her car will be fixed right the first time and she will not be taken advantage of.

I went in for an estimate, they looked at my car immediately, gave me a great price and fixed it on the spot. Very nice people. I give this place an A+.

I have nothing to say but great things about this Professional Muffler. Always great service and great people. You cant go wrong with them.

Mel is the best. Worked with my time schedule after hours to get my vehicle back to me!

The nicest people there and the most trustworthy establishment, wouldnt take my car anyplace else

Great staff,good honest work. Thread guys wont BS you. Front desk Nate took good care of me on some exhaust work. They have a customer for life in me. Stop by and see for yourself

Fair prices and fast service. Super busy though, so make sure if you want to get in and out, you show up early!

They are honest enough to do the correct job on the car and not over price

They always do good work and reasonably priced. Just get there early because they can get busy quick

Super nice & professional....actually show you the work that needs fixing 😁...I definitely recommend this place 100%

Great service, very professional, love your new location!! Wont steer you wrong!!

Very great Customer service Their pretty Good on their prices very busy dont do good work

This is my go to place for any repairs. The staff is great and gets the job done.

I was so happy with the service there. I was totally without brakes. I had my car towed there. They checked it over and found that I had many codes that were triggered. The cleared the codes, my brake pedal came upinto position, and when I askef for the cost, they said nothing. What a blessing!

Love these guys! Ive been going here for years and have always been treated wonderfully and given very fair prices.

Heard nothing but good things from the older folks I know who took their vehicle here. I had an overheating problem, I took it here, and they said it is overheating because the radiator is bad. They replaced my radiator ($250.00). They called me back said radiator is fixed but that was not why my car was overheating. The head gasket was the reason and they only informed me AFTER they told me I had to replace the radiator!!! The radiator was working fine, yet they told me it needed to be replaced!!!! They could have easily tested the heads and yet they did not!!!!!!!! SCAM ARTISTS if you dont know much about cars!!!!! Go with caution, I know I will never suggest business to them again or take my own their!!! HORRIBLE PLACE!!!!

An excellent visit very professional all of my questions answered and Ill come was great will go back again definitely will recommend them

They are really nice patient people who do great work and do it as fast as they can for as busy as they are.

I like the work...no complaints there...Just wish they was a lil more professional on calling you about your vehicle