I wanted to love this business. I love supporting local businesses and ordered a hat off their website with their logo on it to give to a friend of mine who is a Legend Skater to wear. This would have been an amazing branding opportunity for this company. However, I can not ask that of a friend if the company can not perform a simple task of a single hat online order. No confirmation was ever sent except from paypal saying I bough the item, nothing from the company. After a week I called them. They said they had an issue and they would throw in an extra hat. I said sounds good cant wait. After he hung up I thought, he never even asked me my name or address to verify who was calling. He had no idea who I was so how could he fill the order I was talking about? I had to open a complaint with paypal to get my money back as I still have NEVER heard from this company about my order. I have emailed them and nothing. What a true let down. I hope they figure out their online system because in todays world it is very important!
Terrible service. I’d give 0 stars if that was an option. Waited over 2 months for an email back. After the first 6 weeks I called and was basically told that I was forgotten about and that I would get an email the next day regarding my order. Never got an email. Waited another 2 weeks, still no response so I sent an email to cancel my order. Never received any kind of courtesy call or email through that entire time.
Unique hats pre-made and custom hats available. Erick (Owner) made sure to make me feel welcomed and valued. The service I received is why I keep shopping small businesses like this one. A real gem in the Baytown community. Will definitely shop here again. Thanks again for the great service.
Super creative! I needed a logo for my business I was starting and didnt have anything in mind. I just told home about my company Lone Star State Home Buyers and within a few minutes he created a logo and thats what I use.
Very poor service. Not professional delays after delays.
Very friendly staff. If you can dream it up, they can put it on a hat. They’re also working on a good selection of fishing lures and baits.
Erick will take care of you and get you exactly what you’re looking for. Awesome shop that has something for everyone. Check him out you won’t be disappointed.
Erick is very polite and ready to help. Great new company. Family owned an operated. Will always do business with them.
Badass place
Great store!! Muy buena tienda..