We’ve been shopping at GrayCo for over two years, and have always been pleasantly surprised with their inventory, displays and customer service. Kaylee stands out as going above and beyond to help us find all the little things we need for a boil, or whatnot. Accommodating staff, dog-friendly and a local favorite.
Highly recommend a trip to Grayco if you are a local or tourist! There’s something for everyone! Bug spray to clothing to jewelry to plants & home decor. Oh plus hardware, fishing, coolers & more. You can spend loads of time shopping each aisle!!!
Jamie in the fishing department spooled my 50W conventional reel. This is the guy to have working here. Well knowledgeable and friendly, helpful on the local waters. What made him so over the top is he called me to ask multiple question on my reel and helped me understand a few things. Will be back and have him spool or service my reels and make future purchases because of him.
Love love love Grayco! They have some of the coolest coastal items! Some things are a little on the pricey side so I dont buy those... unless they are a must have..of course 😉
Graco is our go-to in Beaufort when we need anything for our trip. We do lots of fishing, shrimping and crabbing. We sometimes go twice a day, but usually always once a day for something that we need. Their prices are a bit high in some areas, but theyre the only store of its kind.
Best. Priced. Fishing. Gear. Pretty much in the area! They have as variety of stuff in the store but my got to is Skin so Soft (to make bug spray) and the insulated cups! They have pretty much everything but food! The hardware section has proven to be a fantastic resource for home repair and DIY projects! They have a huge selection of various locally made crafts and furniture that scream LOW COUNTRY LIVING at you when you see them!The staff is friendly an unbelievably helpful with everything! And most of the time you go in, Mr. Gray is there watching over things and making sure his patrons and staff are taken care of!
Not just a hardware store! Loved the selection of home goods
Like old time hardware stores used to be. Great selection and great and numerous employees. If they dont have it you dont need it!
Jamie in the fishing department is one of the best. Super knowledgeable and helpful.
Great customer service! The staff is very friendly and helpful!
Best key made in front of you great price thanks
I own and operate a small local tree care business and initially bought all of my chainsaws and equipment I could from Grayco. The last two visits however, I recieved terrible service. I came in to buy a blower and a chainsaw. Would have been over $1000. Instead of receiving attentive service, 2 separate employees vaguely instructed me to talk to the guys up towards the front which guys? Ill never know because there are other places nearby that Im sure would be happy to have my business for years to come. A perfect example of why places like Lowes and Home Depot are putting small places like this out of business.
They where very helpful in finding the right size socket for my project on a Husqvarna riding mower. And even had a staff member look up the price for deer corn. And they where pretty busy at the time. Thank you to all the staff members that helped my wife and I.
They charge to much for their stuff. Most of the stuff lows has much cheaper. The only thing grayco has iss Convenience
May be slightly pricey, but the quality and assistance is there. Not only does one person acknowledge you, at least 3 do. Nice place to browse and find unique items.
They have a wonderful selection of things from hardware /clothing / furniture / home ware / paint / outdoor furniture grills art work ECT.Well organized very helpful and friendly.Priced a little high.
Great, great place. Real customer service. Quality merchandise. Cant say enough good things about Grayco
Great mom and pop hardware store. Theyve got a little bit of everything and a good amount of local/USA made products. Prices arent going to be Walmart low, but expect the products to last significantly longer. Huge selection of grills and equipment, tons of hardware to include custom keys, and lawn care products. Full Husqvarna section with service and parts. Couldnt find a decent hose reel for my backyard though unfortunately. All the employees are very nice and helpful.
A bit pricey. Locally owned and has everything and it is typically high quality.
Love this store - you find what you need and lots of nice things you just have to have. All the normal hardware, household and gardening needs are here as well as wonderful gifts, decorating ideas, clothing, furniture - pretty much anything you can think of. The employees are very friendly and helpful, too. Just a great store all around!
Good local general hardware store. Has the odd parts you cant find at Lowes
Nicest people working there will be going back
Always helpful and willing to go the extra mile to solve ur issues
The staff is marvelous this is a nice place where you can find hard to find items and its located right on Ladys Island so you dont have to travel far and the staff may know you by name if you frequently go there
Southern hospitality! Better customer service
Almost always has the hardware youll need. Knowledgeable staff and very helpful.
Great store! Jamie was very knowledgeable and helpful. Well be back!
People there are polite and I was met at the door and was advised where I needed to go.
We just recently heard about this store and had to take a look. The staff was very friendly as well as helpful. I didnt expect them to carry such a wide variety of products. Ive never seen a hardware store that carried furniture and clothing (other than for gloves and hats). Its worth the trip...
Always some asking if you need help and family friendly
This is a place that we always find more than we went there to get.
Great store.Easy to find what we were looking for and easy to get checked out. Only 2 registers
Such a great staff! Always willing to help, can direct you to what/whom you need. Slighlty more cost than big box but worth every penny
This store is absolutely fantastic. Where else does the owner come out and greet you and thank for the purchase and helps ring it up? Hands down my most favorite store!!! A++++++ service
These guys have everything!! And the shopping experience is so much more enjoyable than that of Lowes, etc
What a hardware store should be...!Had what I needed and more. Employee that assisted me, unasked, was knowledgeable, polite and did a great job.Visiting the area from Ohio. .
Wow Olivia is so great!!! She so cool and swag very nice yeah...
If youre anywhere in the area, make it a point to stop by. Not only will you find whatever hardware-related item youre looking for, youll also find people that are really serious about helping you find what you need.Oyster-roasting supplies, check. Fishing and boating equipment, they got it. The highest quality outdoor furniture youve ever seen, yes.Hardware stores like this one are hard to find, and if youre used to buying at the big-box stores...a visit here will show you what youve been missing all these years.
I Love this store, it has anything you need !!
Great store with so much to see!
Great service!👍
They have some neat things
The gentleman who helped was very friendly and helpful 😀 enjoyed shopping there !
The Stihl equipment repairs are fantastic and affordable
Wow. Could not believe this store. Was amazing...so much fun things to see. I loved ♥ it there. I wish I could go back but now I am 2k miles away.
Great people. Very friendly and helpful
Nice place for hardware and there are some cooking utensils that they can be useful theyre also some nice decor.
Great place great info for projects must go.
Love this place and the people are just amazing and willing to help you!
Always a great go to neighborhood convenient Hardware Store
I love this store. What a plethora of things! The people working here are so helpful and friendly. I cant say enough good things about Grayco. They are my go-to for hardware, lumber, etc. They have almost anything you need for repairs and house projects. Check it out for yourself because I am not even doing them justice with this review!Bottom line: Great hardware store.
What a great little store. It had everything I needed
Customer service is second to no one. Store is well stocked but its a bit pricey.
Great service. Always look up Jamie in the Outdoor Department. Very knowledgeable guy with all things on the water.
Had exactly what I needed and at a reasonable price. Customer service was fantastic.
If you cant find what you are looking for go to Grayco Hardware. They have something for everyone.
My kiddos and I went there to kill some time this morning and we will be back! The place was clean. The employees were so nice and helpful. Top notch place!
Fantastic variety from outdoor furniture to indoor plumbing parts. Staff very helpful and patient. I have never failed to find exactly what I needed.
I love this hardware store. Great customer service, knowledgeable help and similar to the old hardware stores we had in the 70s. Love it that you can buy bolts, nuts, and washers in single qty. up to however many you need. Lumber yard is also great. Mr. Gray has a very nice store.
The best kept Hardware/home store Ive ever seen.
Always a pleasure. Love the furniture and decor department. Aways up to date and great brands in everything.Customer help is outstanding !
We love shopping here but I was disappointed when I asked an employee where the restroom was and if there was a baby changing station there and she said no. Then I asked the cashier just to make sure and she said she didnt know. I had to take my baby out to the car to change her which was very frustrating.
Employees are eager to help.
We ended up here perusing and spending for hours when our realtor gave us a gift certificate at the closing of our new home. its a fascinating store. womens sportswear, hardware, birdseed and feeders, and the place we found our new dining table a chairs. just a great selection of furniture, accessory pieces and coastal inspired art. Just a fun place.
Very helpful employees got everything I needed very good place to shop
You can find anything you want at Grayco. As you walk in the door there is always a person to ask if you are looking for anything and take you to it. Customer Service is the best I have ever seen at a retail establishment. From nuts and bolts to Beautiful furniture to beach decorations. They really have it all. Everyone should visit.
Always helpful people
I have always appreciated their service and selection, with everything I need to get the project done and a lot of other interesting items as well. Thanks for providing a great selection, military discount, and local service on Ladys Island. Added Bonus, right next to Bills for when the project is done :)
Excellent service and great people.
Can not get on the website for lumber prices!!
My favorite store!
Im thankful for the folks at Grayco!! I found the baits I was looking for as usual!! Keep up the great work!!
Very helpful associates made my visit painless. Thank you!
Weve come here a couple times now and the customer service is wonderful. Today, we bought a chainsaw and weed eater. They gassed and oiled both, then tested them to ensure they work. Theyll even show you how to use your equipment. Skip the big box stores and get treated like you matter. They carry everything from clothes and furniture, to tools, camping gear, fishing tackle and ammo, you name it.
Excellent hardware store friendly staff always helpful
Great hardware store with great staff!
Helpful staff. Great selection. A hardware store like I grew up with. !!
Friendly staff. My new favorite place
Got it if you need it ! Got it if you didnt need it ! Outdoors to indoors! If you need to fix something this is the place! Fun outdoors the got it! Very nice and helpful folks. 😎👍
We go here all the time and every time the people are so nice and helpful.
Grayco always has what I need. Excellent customer service too.
Helpful people, good stuff
Wide variety of items, including clothes and decorations. Friendly staff.
I went in to get some screen for my daughters home and Steve went above and beyond to make sure I got exactly how much I needed. I guarantee I will be back.
I try to support local businesses whenever possible, including Grayco. They have knowledgeable and helpful staff and although their prices are a bit higher, that would be acceptable if the total experience was positive. Where they need improvement is with returns. With Amazon, Home Depot, and Lowes offering lower prices and hassle free returns, Grayco needs to do better with returns.
If they dont have it, you dont need it. Service and knowledge is like nothing I have ever seen. Comparable to Lowes in price for higher quality items than Lowes carries.
Should just start having all my vacation money go straight here. Cant spend just half an hour here. Friendly and knowledgeable staff. Clean store.
Always very helpful and the proximity of Grayco makes everything much easier for island folk
Cool place... its like Bass Pro Shops and Lowes had a baby.
Walk into Grayco and more often than not be greeted by Mr Gray.If not, one of his helpful managers.How many stores that you go to, you can walk in the door and tell the owner what you need?You will not be told to go to isle 12 and look in bin 64. You wont wonder around for 10 minutes looking for what you want and finally pushing a red help button that may or may not work.You will be helped by a knowledgeable person who will find what you need and hand it to you.A store that truly knows what customer service is all about.
I love this store! This is the first time Ive been in a store where the sale associates were helpful! My husband and I was just there to get our propane tank refilled and get few other things. Doug was the first sale associate that had helped us with our propane tank and greeted us with a warm welcome. We spent about 45 mins looking for the items needed on our list and we have encountered 5 sale associates who were very helpful and knowledgeable on their products. Im absolutely impressed with the store and their professional workers. I will be coming here often.
I am not a big hardware store guy but when you walk into this store you are surprised at how nice it is and how well run. They have lots of stuff that a typical hardware store does not like furniture, etc. A great place to get the usual essentials but worth checking out to see if they have other items you might need. The staff were also very nice and helpful.
Helpful customer service finding plumbing repair
Perfect place for gifts, grills, fishing, home decor and hardware needs. People are always so helpful.
I have bought a generator and other hardware here. The staff is always incredibly helpful. They make sure to take care of any need you may have.