Wow! Soon as i walked in Matthew was very helpful, he helped me with everything i needed help with and more . We need more people like mathew, Always go to a store and wait up to 1 hour. Matthew was quick and his recommendations were really efficient and affordable.

This store is my favorite. Im get it and get out without any fuss unlike the big store on Dowlen. Matthew was a big help!

This is the best Verizon retailer around! They take their time and help with things personally, while other stores tell you to call customer service. Matthew solved all my problems.

Matthew was extremely helpful, especially transferring from my outdated phone. I really dont believe I could have done it without him. Short wait time, very friendly staff all around. For an experience a always worry about, I had a very pleasant experience.

Matthew was so helpful. This is a new phone and I dont know how to use it very well. He took his time and was patient with me. Service like this keeps me coming back.

Went to the other store, they were not helpful. Came to this location and Josh was super nice. He fixed up my old phone and so I actually decided to go ahead and get a new one with him today. A+ service

Dropped by this store on the way home. I had a pleasant experience with Josh. he helped with setting my new phone up. Ill be back here again

One stop shop. I watched Josh take care of 3 customers by himself and making sure everyone was satisfied before leaving. Knocked it out the park

Josh got me all set up. Hes the man!

Matthew got the job done, didnt have to lift a finger. The store is quicker than Dowlen and no wait. They are very professional and easy to deal with.

Matthew, was very helpful in setting up my phone. Professional, polite and thorough. Made getting a new phone and number very easy.

Quickest location in town. There is never a wait and everyone is polite and friendly. Matthew helped me with my new phone and did a great job.

Matthew was very helpful. Not only did he help me select a new phone he set all of it up for me. Every time I have a question I come back and he helps me.

Bought my phone from a different location they were not helpful. Came here and Josh set it all up for me. Great help.

Josh at Verizon college st Beaumont Tx was o$ great assistance with my account and transferring contacts, photos and texts. Very friendly and knowledgeable.

Originally went to the dowlen location. They could not help me. I came here and Josh was super helpful.

Amazing help from Josh. He quickly figured out the issues with my phone while helping me file an insurance claim for my husband. Professional quick and nice. Great location to get assistance with old phones and new phones

The other locations were closed so I had to come here. There was a line but the fellas here took care of everyone quickly. Josh Tran is the man to see got me all taken care of

This location is pretty much the only place I go for new phones and accessories. I came in to replace my phone, and Matt was super helpful. He was professional and had an answer for all my questions so Ill definitely be back.

I came by the college street location today. They had no wait times and Josh was quick to help me out. Excellent service

Josh has been a blessing! I couldnt get my emails and my phone wasnt ringing. He fixed it no problem for me. Very nice people here

Matthew was on top of all of this he is a great person and honest salesman cant ask for sincerely James Cox

I bougt a phone from a different employee but Matthew helped me transfer it and set up. He did a great job and helped me get a hotspot to. This is the only store I use.

This store makes everything easy for us. They set up our devices and transfer all our information over. The only thing we had to do was decide on devices. Would highly recommend asking for Matthew!

Matthew did an excellent job setting everything up. A friend recommended him to me and Im glad I listened. Great location to do business.

My wife had been having problems with her iPhone so we went to the Verizon store to explore our options. Shon was very knowledgeable and attentive to our needs. We decided on the iPhone 12 Pro Max and have been very pleased with our phones. He did all of the data transfers and we had a working device upon leaving the store. Thank you for such great customer service.

Matthew was a very awesome guy, he took care of me and made it work for me. First time a phone place transferred all my stuff. Would highly recommend.

Matthew was very helpful and very patient with us. We came across several issues but he managed to stay positive and patient throughout the whole process.

Matthew was amazing and friendly! Great customer service!

Aaliyah did a great and exceptional job helping me out. She was very helpful in the issues I was have with my phone which was damaged a little but that was ok because she helped me find a new phone that I love even better. She was fast and informing. THANKS AALIYAH!!! Keep up the great work.

Great people. They so everything that they can to make sure you are happy when you leave. Highly recommend.

Matthew was very friendly and knowledgeable. Answered all our questions . He also said call him any time if we had questions. I would keep him.

Lost my phone. Went to the dowlen store. It was a 3hr wait. Someone told me to come here instead. No wait and Josh did a great job. A real gentleman

I came by your store the other day, Josh opened the door for me and got to business right away. I was in a hurry and liked his style. He helped get my new phone and transferred all my information for me. Everything was clearly explained and no surprises. This is why I keep coming back to this location.

Matthew was exceptionally helpful and accommodating. We have appreciated his service.

Josh and Cray were great fellas took care of several customers quickly before getting to us.

Matthew was excellent l. This store had no waiting and we loved that. Everyone is very helpful here.

I stopped by the store today because I was having issues with my phone. Josh has been an incredible help. Super sweet and took care of my needs fast!

Excellent work from Josh and everyone at this location. Always on point

Matthew has been very helpful with husband and sons phone. My son got a new phone and my husband got a new case due to the case we got another place did not fit my husbands new phone. Matthew was very informative with products and ways we can use our phone system.

Was in a terrible situation. On a private duty assignment in Beaumont, not familiar with the area and realized I was without my quick charger with a wall plug unit. Must have a means of contact with family, medical and personal family members. Called this location, spoke with Brett. Was assured he had what I needed, would have it already pulled from stock, and ready for my payment to enable a quick transaction and get me back to my client. EXCELLENT CUSTOMER SERVICE, A PERSONALITY THAT IS HARD TO FIND DURING THESE TRYING TIMES. THANK YOU. MY emergency was solved and I avoided traveling all over town. Keep up the great work.

This store always helps out. They take their time and answer my questions. Matthew always helps me and I always recommend him.

Matthew S. was very helpful in the process of getting new phones. He explained pricing and answered all of our questions.

Brittany is amazing. Very helpful

Matthew was very knowledgeable and very helpful with the whole setup process.

Matthew was a great salesman he took his time to help and made me feel real good about getting an upgrade I will spread the word about his serviceThanks again

Josh was friendly and very helpful today. He was able to quickly resolve 3 questions and issues I was having with my new phone. I wS very satisfied with the service today.

Matthew was very nice and friendly since we got there. He never complained once and helped us with everything.

Matthew was extremely patient and helpful. Good experience.great location. Easy to get to and more convenient than dowlen location.

My phone was talking to me all crazy. Josh was able to identify the problem and fixed it quickly!

Aaliyah helped me today and I felt so grateful for I was upset with my phone that I dropped and killed it . She picked out a new phone and all the things that go with it . She was able to help get all info from old phone and definitely new what she was doing. I really appreciated how well she helped me and knew exactly what to do with no hesitation. She is an asset for sure for your company . She answered any question I had and was very patient with me . Very wonderful employee. Glad she was here.

The other store didnt have the phone I wanted, came over here and Josh got me taken care of quickly. Great work

Matthew was very professional, knowledgeable and helpful in trying to recover info from my old phone and setting up my new phone.

Matthew was very helpful and made my choice of phone very easy. Awesome job!

Every week I have a new question about my phone. Matthew helps me evey time and he is so patient. He fixes my problems with ease.

MatthewChose this location because its close to home and job...its centralized...great customer service very thorough in explaining how to use my new phone..very funny guy awesome experience..thank u

Matthew helped us in every way he could. He never gave up on us and was very nice and patient with us. Will be asking for his help in the future.

Matthew S. was a great help. I chose a phone that happened to be out of stock at that location, he went to a nearby town to get one for me and returned with it very quickly. He was personable, a good listener and had a wonderful sense of humor. Left the store with a phone fully set up and ready to use. Thanks Matthew!

Matthew was very helpful with helping to complete the upgrade process for my daughters phone. Would definitely recommend using him again.

Matthew was wonderful to work with! He answered all my questions and knowledgeable in the products I was interested in. I would highly recommend coming to this location and requesting Matthew a 100%. This was by far the best experience Ive had with Verizon.

Matthew was very helpful, my phone was in bad shape and he managed to save all my data. Very nice person to deal with.

Matthew went over and above to help me with my new phone and answered all of my questions. Thank you Matthew, youre the best!

Matthew I have enjoyed my experience with this sales person. He was very helpful and polite. This store is located near my house, which makes it great.

Aaliyah was amazing and super helpful. Her friendly personality made our experience at Verizon easy! We will definitely be back to do business with her.

Great service from Josh. thanks a bunch !

Love this location. Really helpful and they listen to what you have to say. They always fix my problems. Matthew was a big help.

Your representative Josh took care of me quickly and professionally! Thank you for your help I really appreciated you getting my phone set up for me again and getting my stuff back.

AWESOME! If you have a problem with your phone, Aaliyah will fix it. She knows her stuff!

Matthew was excellent. Very helps. Knowledgeable about the products and plans. Answered all questions that I asked with confidence.

We went to Port Arthur and they are closed on Sundays now. This store was open and very helpful. I liked that there was no wait, Matthew helped us get our new phone immediately.

Excellent service provided by Josh today. Keep up the good work son

This store is helpful everytime I come in. Matthew setup my phone for me and transferred everything. I didnt have to do a thing thanks!

Matthew was a very helpful young man. He helped me setup my new phone. Showed me how to use the navigation and calendar.

Our sales rep was amazing. He went above and beyond to find us the phones we wanted. Would definitely recommend this place to friends.

This store has always been a great experience. They are very quick, knowledgeable and very polite. My salesperson was Matthew and he was very nice and patient with all my questions.

Matthew was the most helpful I’ve ever felt with. Very knowledgeable and patient with us as well. Very satisfied with our visit.

I love coming here

Matthew was very helpful and great customer service skills

The store is very helpful. My husband got me a new phone without. I came in later that week and Matthew helped me set it up and transfer my stuff.

Te younger fellow did a noce Jon ditu my phone problemen . Will igoBack

I went in close to closing and the phone i wanted wasnt even at their location... so the representative was willing to stay almost an hour after her closing time just to go pick my phone up from another location. It was an excellent experience!!

Aaliyah was excellent!! She was knowledgeable, quick, helpful and explained everything along the way! Great personality who kept me laughing!! She’s a rockstar!

Great store! They got me my new phone in May and I qualified for a free folding screen. I couldnt get the promotion to work and was going to have to pay. I went back after my phone was stolen and Matthew set it up and then made sure I got my screen

I went in to get a new phone and the guy at the Beaumont Texas Verizon store was very helpful and helped me choose and setup my new phoneI love it! I would recommend this store.. very clean and awesome people..thanks Verizon

My old phone died. Josh was so sweet in setting me up with a new phone. Everyone wore masks and had hand sanitizer on hand. Thank you again - Frances

I came into the Verizon store and Matthew helped me out, he had a great personality and was funny! Ill definitely be coming back and asking for him personally anytime i come in.

Thankful for this store and the people in it like Matthew. Im going to Galveston for chemo today and I my phone got water in it. They set up my new phone even though I got it at Walmart with no trouble.

Matthew was very knowledgeable and helpful. He made the experience of coming into the store rather buying online much more pleasant. I am very grateful for his help.

Matthew was very kind. He knew what he was doing. Very very helpful. The store is clean and safe. Less business than the main store. Thank you Matthew!!!

Josh has been a fantastic help. Got my phone fixed up and showed me how to get new ringtones

Matthew has the best customer service out of any Verizon store I’ve been to. I would definitely recommend this store over others.

Mr Josh gave me the best service. Fast and friendly. Store was not too busy so my wait was quick. Ill be back here for anything else I need. Thank you

Matthew I really like him he was very helpful!

I lost my phone. Mr Josh did a great job setting me up with a great deal and getting me all my stuff back. Thank you so much

Im phone illiterate! Josh got my new phone all set up got my music rocking and rolling again. Great store great folks

Matthew, did an Awesome job!!!! Really nice person

I love the service from Mr matthew he was great, very fast and efficient . listened to all my concerns but most of all he took his time with me and helped me make the decision to stay with Verizon... Satisfied customers kevin grantham

I had extreme issues with my iPhone. Mr. Josh was so kind and helped me switch back to an LG. Store was clean and everyone wore masks. Highly recommened you come here and let Josh help you.

Great customer service, friendly people. Matthew took care of us smooth and easy with a great attitude!!!

I had a great experience with Matthew...changed store from Dowlen Rd to this store and the service was excellent