Their customer service is excellent. You don’t have to chase down a worker (Just about any big box house store) that can get someone that may be able to assist you. Super Friendly Staff, and good prices for a smaller hardware store!

Excellent staff, extremely helpful, and friendly, i I went in to have a piece of plexiglass cut for my truck window, until I can replace it. First it was a lady that helped me, she then passed me off to the guy that actually did the cutting. They were both great, actually the entire staff, chatted with me while I was waiting for my plexiglass to be cut. I felt like I was visiting with friends, you dont find that to often these days thank you, #TravisBrosHardware.

The is the friendliest place in town! Spending locally!! Love them always and customer service is AMAZING always has been ♥️♥️♥️

I love this place. You name it they have it. Any thing you need from nails to bolts to this and that you will find here.

They are goid people they wait on you when you come in there and they greet and speak to yo plight

Greeted immediately. Directed accurately. Selection exceptional. Friendly, helpful folks.

Good staff all ways there to help you assist you in way.very great place to get the job 👍 done ✅

Great place, super friendly and helpful staff.

As plumbing parts were unavailable in Houston after the 2021 cold wave, I drove all the way to Beaumont. Unable to find the parts, I searched many stores until I reached Travis Brothers Supply. I was looking for a Cap so that the leak could be fixed temporarily. Though the cap was sold out at Travis Supply too, Carol took the time to provide an innovative solution. Not only that, she personally brought all the required components that enabled me to make a quick purchase and drive back to Houston.Thank you Carol.... and thank you Travis Brothers Supply!!!

My favorite store!!! The employees are the best in town!!!

Very good staff

I went in at the last minute & the gentleman was able get exactly what I needed. I paid for my merchandise & out before the store closed I. I must have been the very last customer. The door was locked before I closed the door in my car. Good people & very nice & friendly.

A super hardware store and personal serviceA go to source....

They were very curious and informative

Just left the store and had forgotten about them since I moved away after high school but after today I will definitely be going back, the customer service was excellent, they greeted me AS SOON as I walked in the door and proceeded to ask what they could do for me...I needed six keys made and had no idea that they give a free key ring for each key...the prices in the store are the same or lower than home alone Depot and their cousin Foes....I watched how each customer that came in immediately had someone come and pleasantly greet them then help them find what they needed...this does not happen at the big box stores at all...this is a long review but this store definitely made me want to spend my money with them again and I will.

This is a nice mom and pop hardware store friendly staff and very knowledgeable . I love just walking around looking at there antiques hanging on the walls.

The staff was excellent and very knowledgeable about what I needed. I didnt know, but I told them and they found exactly what I needed. I love going there because they pretty much have everything you may need and best of all, THEYRE RIGHT DOWN THE STREET. Great service, great prices.

It may be small, but its always got what Im looking for in small repair items.

Great service and a friendly environment all the staff spoke to me and were very welcoming. I could have easily spent 20 minutes locating all of the plumbing fittings and electrical components I needed for my remodel but Brandy took me straight to each piece and was happy to do so. She knew everything I needed. Great service is hard to find and Ill continue to shop here from now on.

The Best

They are all ways greatful to help you. And all employees are knowledgeable of what ever you my need. Not like some other hardware stores like home Depot. Ware u have to help yourself.

Absolutely love shopping at Travis Brothers. The store has a home style feel and the customer service is amazing..

They are real hometown Store they greet you they help you and I would recommend this store to anybody else two thumbs up keep the job of guys are doing good

Love this place. Super helpful super friendly and very knowledgeable.

Friendly people. Always greeting and helping you as soon as you enter the door.

Always someone willing to help, and they know alot about the products they sale.

Good store reasonable prices workers friendly and know their job

Helpful people point you in the right direction

Fine friendly service and staff

Great people who know what they are talking about.

Great little hardware store unbelievable service

Great selection of hardware and tools.

This was my neighborhood hardware store .But i found out today they refuse to swap a defective lock for another one .Didnt even want my money back .Just wanted a good lock . So i tried it again and still defective so i went to m and d supply .

My family has been dealing with Travis Brothers for nearly 60 years

Very friendly and helpful

I like to go the lady of the box is very good people