Very friendly staffWilling to help out. Picked out what we wanted and paperwork and delivery details went very quick and easy. Good place to do business.
In the summer of 2018 we purchased two night stands. A year later the finish began peeling. We also purchased an electic reclining couch with a black leather cover. The backing has been peeling on it even though we use a leather cleaner once a month. That fall, we also purchased their best dinning wood table. Last spring the finish began chipping off.We will not waste our time not money there again.
Our sales person Mariah was very helpful. We got a great deal on what we were looking for. Will definitely shop at Slumberland for future furniture purchases.
I was very impressed with Ryan and how he was so helpful with finding what my friend and I were looking for. Ryan was very knowledgeable about the furniture, and explained about the comfort we should be looking for. I would recommend Ryan to anyone who is looking for furniture. I was very impressed with the other staff and how they also was helpful to other customers. Friendly with everyone. I would come back again in the future.
Love the furniture, its lovely and seems well made. Prices are typical for the times.Most of the people working there... to lazy to even greet us as we came into the store. One of the energetic ones did come out from behind the front desk to help us, he was very knowledgeable and kind.I doubt that I will go to Slumberland (Beaver Dam) again. The employees there left something to be desired. Why would I subject myself to these rude people.Too bad, as I have plans to upgrade my existing furniture in the future.
Madaline in sales was great! Called ahead and when I arrived she had a list ready of what mattresses were in stock. Showed me exactly what I requested. Satisfied with purchase, A+
Excellent products choices and no pushy sales people. Just very friendly and knowledgeable! Will definitely choose them again!
Apparently Slumberland removed my review. Glad I caught that, so allow me to give you one star again.I am beyond frustrated with the purchase I made at this business. I spent $4300 on a king bed & mattress. The shopping experience was fine but the bed was back ordered to March. Then in March I get a call saying it now wont be in until April. Then April I get a call saying May. Then, like clockwork in May I get the call saying June. How is it possible for a company to have zero ability to just give an accurate ship date? Dont take peoples money & pacify them by each month pushing it out again. I was given a refund in May, ordered a bed from Bobs Discount & received it in a week. You need to tell customers the real deal so we can make decisions. Really glad I slept on the floor for months because I trusted that you were giving me legitimate ship dates. Ill never shop here again, nor do I recommend them to others.Ill monitor to see if my review is removed again. Original review was posted 5/17/21.
I worked at Ashley furniture and Michelle Rupp was not like them. She did NOT follow me around which I loved...she checked on me periodically to see how I was doing and if I had any questions. She didnt try to steer me anywhere. Best experience in-store furniture shopping!! Thank you Michelle for not assuming my taste and letting me roam to find my recliner! I went in for a $500 chair I saw online and wanted to test... Bought something much more expensive. Thank you Slumberland for not being a forced follower of your customers, if this is only due to covid...keep this in place!!!
Very happy with the help I got from Bethany..The sale was phenomenal and better than other furniture stores.... Im excited to get my new furniture just sorry I have to wait so long....
Very friendly, just bought my very first mattress. The lady was very friendly an understanding of my budget. I felt very welcoming there, all smiles!!!
The store manager Ryan was great! He was very helpful in finding what I needed, he also did not pressure me into making a fast decision.
Wonderful store, updated floor space, nice friendly staff, owner was on hand to talk to. A definite place to shop for your house, not just beds.
Stopped at the Beaver Dam store on a whim to look for a new recliner. I was impressed with the vast selection to chose from. What I really liked was the sales person showed me what they had then left me be to do my thing. No hovering over or rushing me nor she try to steer me to the most expensive one. Once I picked out the right chair for me, the paperwork took a quick minute and I was out the door. Id work with Slumberland again.
The salesperson, Michele, was extremely patient with our search for a recliner. She was happy to explain what they had immediately in stock and what they would have to ship. We are very happy with our purchase!
Very clean and organized showroom. Staff was incredibly helpful in helping us find what we needed and did not try to up-sell us on anything. Thanks Bethany!
Stacy was very helpful! We told her what we were looking for..she asked about our time frame with respect to our need/want...She did a couple of searches online for us. She gave us all of our options and when we made our choice did not try to talk us into spending more than we wanted to. We will shop here again the next time we buy furniture.
I had given them a great review... until todays delivery. We waited for 4 weeks for our mattress. Delivery guys were here 35 minutes early, no courtesy call. The frame slides were missing. Timlins in Hartford saved the day. They had a frame with casters that the delivery guys got and brought back. Finally, the bagged, deflated mattress has a stain. I bought your in-store mattress protector, why? Delivery guys took a picture and apologized profusely. Michelle & Ryan apologized, too. For that, a $58 refund or we could wait for ??? for another mattress. We got rid of our old mattress this morning. Please dont tell us how sorry you are about our experience, it sounds good to potential customers, but it doesnt change a thing for us. Hope your delivery guys enjoy the Culvers gift cards. They get the worst of deliveries-gone-wrong.
Went into the beaver dam location just to look at the stock they had for sectionals. Found a perfect sectional for my house that they happened to have in stock and was out in 20 minutes!! So helpful and easy to work with!! Worked with Michelle Rupp. 5 star experience!
Great service and friendly staff. Ryan was a great help. Highly recommend
Since I knew what I was looking for we were steered in the right direction, impressed enough we bought it.
Great place to get a mattress, very friendly with no hassle.
We had a great experience! We were offered help within minutes of walking in the store, was given space after to make our decision and had excellent assistance in loading it to take home. We will definitely shop here again!
Excellent service from knowledgeable employees. Michelle was great to work with, and her managers were helpful as well. Good selection and prices. I recommend this business to all.
I went in looking for a new bed because I’m moving in for school and the whole experience was very quick and easy! They didn’t try to hard to up-sell me and found a bed that would meet my budget and needs very easily!!!
Slumberland Furniture: A wonderful experienceHad to replace some very old furniture. I was referred to the store from my mother, she also purchased from Slumberland, she was very impressed with them. The shopping experience was great, we had a fantastic saleslady named Brandy. The delivery was long but lets be honest, Covid was the culprit. Today was the delivery and thankfully the drivers were wearing masks. Delivery was extremely quick while doing a fantastic job. There was a problem though. One of the two loveseats had a smaller than a dime hole in it, slight tear in the arm corner. I had to call the store, I then spoke with the manager Ryan, he went over my options and accepted a discount on the furniture rather than go through the trouble of a new delivery. I am fully satisfied.Thank you Ryan!Michael
Great selection of furniture. Great prices. Excellent customer service. Sales person very knowledgeable about product lines and fabric options.
Mariah was great. Cant wait to get our couches in.Ok Im taking my review back. We were told when we bought the couch it was going to be here end of Sept beginning of Oct. Then they called and said it will be here end of Dec. Now they called today and said it will be the end of March. They are starting to push my patience.
Slumberland in Beaver dam has repeatedly filled my home with terrific furniture. My wife and I have found tremendous success in the bargain corner of the store. The staff is very helpful, the layout shows a huge variety, and all feels very well managed.
Michelle and Slumberland were awesome. She helped us find the perfect bed, pillows, adjustable base and sheets. Very good quality and we are very happy with our purchase and experience.
We walked in and explained what we were looking for. The staff was knowledgeable and friendly. We walked out within half an hour with exactly what we needed and a great delivery date for the special sale item we purchased. Great experience!
Mariah met me at the door and gathered information from me on what I wanted. She walked me through the store and shared benefits of different types of couches I was looking for. She also gave time to me then to be on my own and go back over what I had viewed. She was patient and waited until I was ready to make a purchase it was a good experience thank you very much
I had a pleasant and stress free experience at Slumberland. My salesman was professional, knowledgeable, and friendly and was not pushy at all. I will definitely purchase furniture here again when needed
Michelle was very helpful and welcoming, I will return for further items, Id give Michelle 10 stars if I could.
Are sales person was good but the after affect of everything sucks. I understand some of this is not control by slumberland but by the manufacturer. But Month after month after month and still no delivery. And on top of that to say two or three weeks they will be able to refund you is just ridiculous. Be upfront with people I will not be back
Sales lady was very helpful in helping me find what I was looking for. Very knowledgeable and pleasant also. Would recommend Slumberland in Beaver Dam highly and adjustable for Michelle
Our experience was great at first. Ryan did a great job when we were shopping. However once it came they delivered the wrong piece. We immediately called and Ryan answered. He had to call me back because he was with a customer. I was taken back by that as I was not happy and was not made a priority. I was patient though and he called back. He didnt seem to properly understand the issue. After he finally got it he said he would call me back. Turns out the piece was at the store and they brought the wrong one. I said great so can you bring it today. He said no Monday. Long story short that was unacceptable and we ended up getting it... More then 1/2 of our day was wrecked waiting for this couch. Ryan may be a good sales man, but after the sale he doesnt seem to care what happens. He immediately blamed everyone else, argued with me and never once said I am sorry. The customer service was definitely lacking once we made a purchase and a problem arised. The whole situation could have been handled much better. The guy who ended up delivering it (by himself, we had to help unload) was very pleasant though and apologized and thats why I gave a third star.
Staff was super friendly and helpful, got a great couch for a great price. Lovely experience.
The woman who helped me pick out a new bed was very friendly, and incredibly knowledgeable about the different types of beds they offered. If was a quick and simple process from picking a bed to purchasing, and she fully explained the wait time for delivery. Definitely would reccomend going here if looking for a bed, or even furniture overall.
Great service! Very pleased with our purchase.
Friendly and helpful sales person. Nice selection. No pressure.
Good place to shop and work..Ask about there other services..it was just not for me
Love the place.great prices.alot of more instock items then most furniture stores we visited
I loved the people who worked with us. Was an awesome experience.
I was very pleased by the relaxed, non-pressured service I received at the Beaver Dam SlumberlandStore when their sales rep Michelle helped me in purchasing a mattress. She was very knowledgeable, and after understanding my needs and my desires she showed me numerous mattresses that would meet my needs in a full range of prices. She was patient and understanding with my difficulty in making a decision, yet she was fully attentive and ready to answer all my questions. It made my experience relaxed and pleasant and helped me find the perfect mattress.
Great service with no sales pressure. I definitely recommend this store!
The sales person (Brandie) was very friendly, helpful and not pushy or high pressuring at all. She made alot of helpful suggestions and listened well to our wants. And our furniture we purchased is made in the USA which made it available much sooner. Overall a very good shopping experience.
Michelle was very sweet from the moment we walked in the door. She answered all my questions and never made me feel like a sale. We will definitely refer people and will be back.Update: 2-20-2021We returned today for more furniture. This was due to our amazing experience the 1st time, customer service and pricing. We had Ryan this time.
Very polite and helpful staff. They assist you when you need it and leave you to look around without being clingy.
Very nice staff. Mariah was very helpful
I came into the store today to find a dresser for my son and my experience was great. I had a awesome sales person Stacey who WASNT pushy which is a huge plus for me. Also she made feel like I was shopping with one of my friends. I also saved about 90.00 which is always good. Thanks again for an awesome shopping experience.
Great selection with reasonable, yet competitive pricing for the quality. Ryan was awesome at helping what fit our needs while staying within our budget
Very helpful, friendly and professional. Bethany was easy to work with
Nice selection and prices for a small town, staff was very friendly and helpful
Very satisfied with our purchase and service was great thank you and we will be back in the future beaver dam store thank you
We are very happy with the outstanding service and selection of quality furnishings that Slumber land offers and Ryan the manager goes out of his way to help and accomidateus..
Ryan was very professional. My ship date changed several times. It was originally August and I didn’t receive my furniture until November. Ryan was very thorough with answering all my questions and concerns. I took off 2 stars because Brandy at the same location was incredibly rude and unprofessional!! I have no time for someone who’s in sales/customer service to treat me the way she did!
We found Ryan to both helpful and fair. Like the chair.
Brandie was exceptional and super helpful to our needs. We will definitely return and ask for her service as she was very friendly, knowledgeable, great listener and provided good recommendations!
Wait time is 2 to 3 months. I realize its not there fault. Prices expensive.
Relaxed browsing experience.Sales rep there to assist without being pushy.Many lovely options!
Very helpful & attentive to my needs. Great variety & price ranges. Happy with my order so far.
I will only shop at Slumberland for all my household furniture. The store is neat and clean, the furniture is display in a eye catching arrangement, the Sales Associates are friendly and very helpful, the furniture is gorgeous and upholds for our family needs. I am so impressed with Slumberland! Congratulation to Stacy, the first person we originally purchased from in 2007 for her amazing business. She is the first reason we continue to come back to the store. Also to Chad, our current Sales Associate, for our recent purchase. He made everything go so smoothly! We cant wait to get our new furniture!
Great customer service and selection!
I had great customer service and a quick delivery. No contact at all which made me very happy. Good product great price
I went to pick up a mattress and everything on my checklist was marked off. My salesperson Ryan is very knowledgeable about the product, inventory and process. Nice guy too! I will definitely be going back.
Beware of a few issues we had. My daughter special ordered a couch and chaise which were to be attached. Slumberland ordered it wrong and after waiting 11 months to get it found out the two pieces didnt connect. So, they offer to order another one (which no way would she take a chance on waiting another 11 months) and if she chose that route, she could borrow the wrong couch but have to return it in excellent condition once the new one came in. Who would be able to return a couch after 11 months in excellent condition unless you dont use it? Crazy. My daughter opted to completely return everything for a full refund because it was their fault they ordered the wrong pieces. (Keep in mind it was ordered in November 2020 and was delivered in October 2020. Once they received it in their warehouse, they couldnt get her on the delivery schedule for another 2 weeks.) Once she said she was returning it, they picked it up the next business day. Funny how they could do that so quickly! Well now it has been over 3 weeks and NO refund yet. My daughter called Slumberland in Beaver Dam and they had no idea that it was returned and to issue a refund. PLEASE, before shopping local, check out all of your options. My daughter has a new pit couch that was delivered within 2 weeks from a bigger store. We are well aware of all the shortages of everything, but funny how another store was able to deliver a product in record time! Hope she gets her refund much faster than 11 months!
I had a very good experience here.I have bought quite a few things over the years and very satisfied with everything.
Everyone was very friendly especially Brandie Gates. She was very patient and made our experience fun great personality. Gave us all the information we needed knew exactly what we needed and didnt push for us to buy something out of our price range. Overall great experience and would definitely go back and recommend them.
Brandie at the Beaver Dam store was extremely helpful and kind. She showed us things within our range and did not pressure us to spend more than we were comfortable with!! Very knowledgeable about the different manufacturers. We are super excited to get our new furniture!!
I was looking for a furniture store that would take my old couch away and they are probably the only place that does for a fee. I knew what I wanted and Michelle helped me order it. Nice and friendly service.
I have been a customer at Slumberland in Beaver Dam for a while now, love the selection and their sales associates are very willing to help you find what you need!
The associate was super helpful in helping me find what I was looking for in my price range. We found the perfect sofa, and will most definitely be back for the loveseat!
Our salesman ryan b was great and very helpful.
So heres the final review... DONT BOTHER. I understand that things happen that youre not in control of, but be upfront with customers. We were told 6-8 weeks for delivery, we were also told that we would be called every two weeks with status updates. We got one phone call after three weeks and was told then that it would be an additional two weeks before delivery. Yesterday, my wife texted someone at the store and she was told that it would now be the end of the month, and that they had called us every two weeks with updates which they hadnt.We cancelled the order today and the service was deplorable. Accept the fact that we found something comparable at a better price and move on.If youre in the market for furniture in the area, go to Sun Prairie or Madison, its not that far!
Friendly sales people. Let us browse without breathing down our backs.
Brandie was helpful and fun to work with. No pressure sale with an associate who listened to and addressed my needs. Could not have been easier!
Exceptional customer service by Brandi helping me to find what I was looking for & working with me. Even helped load my purchases up :)
The salespeople were awesome. Just the right mix of being available to answer questions without being overbearing. Very knowledgeable and friendly. Listened to what I had to say without telling me what they think I need. Would go back again if I purchase any more furniture. Brandi and Chad were super to work with.
Good sales person and friendly service
Mattress shopping, while not always fun can be entertaining. The sales representative made the experience enjoyable while maintaining a sense of professionalism!
Ryan was very helpful knowledgeable n friendly
Always a great selection of good quality furniture, always treated right excellent customer service recommended to friends and family
Stacy at the Beaver Dam, WI store is always very friendly, helpful and professional!
Had a great experience with Brandie, she was very sympathetic to situation and helped us a lot. She got us some great chairs and made the experience easy and relaxing. Will definitely be going to slumber land for future purchases
Brandie was amazing to work with! She didnt mind our million and one questions. Listened to what we wanted and really helped put together our dream bedroom set! Highly recommend Slumberland in Beaver Dam!
Very happy with the salesperson. She was very knowledgeable and did not try to sell me anything I didn’t want.
Called in to order a sectional and ottoman. Mariah wes very helpful and super friendly.
Michelle, at the Beaver Dam location, was friendly, knowledgeable and curious. She helped point us in the right direction and let us look around on our own. When we had questions she helped us out. No pressure.
First time being at the store.Thay had a lot of beautiful furniture. and there is a lot of sales going on and that a plus. Found something that I wanted and needed.The gentleman that helped me was wonderful. I will definitely come back and get more furniture😁
Our salesman was great. From the minute we walked in the door. He found out what our needs were and they were met right away with msny options to chose from. All the staff was very friendly.
I went in looking for a mattress because a place with this kind of name... I assumed would have one. Ryan help me locate exactly what I was looking for and was very knowledgeable. I will definitely shop here again! I love no pressure places and this place definitely qualifies.
Was there for 30 mins, great customer service and got us everything we needed. Will definitely be back for more furniture.
I am new to Wisconsin and needed some new furniture. Chad greeted me when I came in with a friendly smile. I told him what I was looking for and he showed me several different options. He is extremely knowledgeable about everything in the store and also items available not shown in the store. I was totally impressed!! I bought several pieces of furniture and will definitely recommend this store to any looking for quality furniture.
My family bought multiple items from here and each time we had good service and quality items.
I was looking for a chair that was in a Slumberland ad that had been discontinued and was no longer available when the ad came out in the Madison area. Calling around, I found the floor sample in Beaver Dam and within two hours I had become the happy owner of that chair. Brandie and Ryan were so helpful and just refreshingly friendly. It was so worth the 45 minute drive to this smaller community for the service I received. I will be back!
Friendly staff! They got me what I needed.
I had a great experience purchasing my new dining set! Great price also.
Gary was the best! Helped us find a new couch! Gave us options and made us feel like home.
We weren’t in the market for furniture. I was just using the restroom. First time we’d ever been in the store. In fact did not even know the store existed.As we were leaving a table caught our eye and Brandie commented how she to likes the table as well. We just started talking. Then we sat in the powered recliner sofa that was next to it and fell in love. Brandie was explaining how it works showing its features and we were loving its comfort. Next thing we know we’re buying 4,000 worth of furniture. Brandie did a great job. Very personal able and help. She made the process quick and painless. Even the financing went smoothly. I would recommend her and slumberland to anyone looking for furniture.We will be back. Thank you Brandie.