Last week I was looking for a new car. I called Herzog-Meier and spoke to Austin, who informed me that new models would be arriving the following week. He placed me in the call list, and as expected he called me the following weekend to informed me the model I was looking for had arrived. I went on a Sunday afternoon to visit the dealership, and met with him. I even confused his name for Anthony by mistake, and in his kind demeanor he reassured me not to worry. That set the tone for a very pleasant experience purchasing a car. He patiently walked me through all the steps from showcasing the car, test driving, explaining features, filling out forms, answering questions and payment. Above all, I was very impressed with his willingness to go the extra mile. I had forgotten my checkbook at home, and he offered to ride along with me after the process was complete to assure I wouldn’t loose my spot purchasing the car. He was very honest and the car price listed was the price I paid. Brandi was also very helpful, kind, and patient in assisting with additional paperwork and payment. Overall, I was extremely satisfied with my experience, and I would like to especially thank Austin. He was genuine, kind, honest, and very very patient with me. I would recommend anyone reading this post and planning to purchase a car to talk to Austin first. And remember, it’s Austin and not Anthony, but regardless he will forgive you anyway and provide you with an outstanding car shopping experience.

Bought a new vehicle from HM with Austin White as my sales person and the experience could have not gone better. He even came earlier than he was supposed to meet my schedule. The experience was effortless and very fast as compared to past experiences. Back to Austin W, he was knowledgeable and honest about the current issue with inventory due to current supply chain challenges. Would definitely recommend this dealer to anyone.

The whole experience was so respectful, and we felt they truly appreciated our purchase. Ashleys very prompt call and efforts and Aymans professionalism and transparency were so welcome. After visiting 4 dealerships in 8 days, they gave us multiple options and made it simple to sign up and drive away in a new car. Thanks to all of them!

Jenna really has been amazing with her guidance and help even after I purchased my vehicle. I recently had questions about what antifreeze called her and she knew exactly what I needed. She is definitely one of the best people I’ve encountered at Volkswagen more people should be like her and put the customer first.

Warning: Long Review! Possibly beneficial if you have never purchased through a dealership in general :) The time had come for me to begin looking at purchasing a new vehicle. I was ready to upgrade from my tiny old civic to something larger that will last me a long time. Because of this, I figured I would go through a dealership for something brand new with warranties and such.I have not had any experience with VW in the past but began to look at the 2022 Taos that recently came out. It seemed like the perfect next step from a sedan - an SUV thats not too big but still had roomy interior for passengers and ample storage/cargo space.I began my search by submitting an inquiry online for the specific vehicle. Ayman (internet sales manager) quickly emailed me back with information. He also offered to have me come in for a test drive, but I wanted to wait until I was closer to being ready to purchase.Once I was ready to test drive (about a month later), I walked into their lobby. I had dropped in without contacting them ahead of time, which I dont normally do in big situations like this. I, myself, have worked in a similar sales industry so I try to be respectful of their schedules and existing appointments. I happened to have time that day and was in the area.Upon arriving, they were extremely welcoming. I asked for Ayman, as that is who had initially contacted me, and he came out to introduce himself. He then introduced me to Memet (sales consultant) who would take me on the test drive. I believe Ayman already had an appointment at that time with someone else, completely understandable as I had dropped in without any notice, but he seamlessly ensured someone else could help me right away.The test drive was quick, simple and straight to the point. Memet was very knowledgeable and comfortable to converse with. Once the test drive was done, he invited me to sit down in the lobby so he could provide me with additional information. Ayman then made sure to loop back around to see how the test drive went and to ensure all my questions had been answered.I was not expecting purchasing a vehicle that day, however, the customer service experience they provided made me feel so comfortable with no added pressure. It was completely my decision to pull the trigger and initiate the purchase process. Shannon (sales manager) came out to introduce herself and was so friendly. We discussed the history of the dealership and how it is family owned. They truly value their customers and it shows - they were completely transparent with everything.Once the decision had been made and everything was locked in, they introduced me to Enrique who would complete the paperwork. At this point, it was slightly past when they technically closed and I apologized for keeping him. He quickly assured me that there was no reason for me to apologize and that is what he was there for. Enrique took his time, carefully explaining everything he was placing in front of me to sign.From the time I walked in the door to the time I pulled out of the dealership, the process was completed within 4 hours. **Mind you, this was my first time purchasing through a dealership so I kept them very busy with questions and ultra-thorough explanations of each step along the way. They reassured me they were more than happy to take the time! I imagine if you have been through the purchase/financing process and was familiar with it, your time would have been much quicker.Because the car I ultimately chose had arrived to the lot that day, they needed to take the following day to complete final checks and cleaning. Once it was ready, Memet called me to schedule a pick up time - come to find out later that it was actually his day off, but he chose to come in and personally hand me the keys. This was a big and exciting day for me and that service made it feel even more special.I cannot express my gratitude to this entire team enough. They exceeded all of my dealership expectations! When the time comes for a different vehicle they will be seeing me again! :)

Went to get some parts that I ordered very good customer service.

There was a slight mix up when it came to the drop off of my keys in the overnight box. Although the technician thought I had missed my appointment my car and keys were indeed at the dealership.After establishing that I had not missed my allotted time they stayed late and made sure my car was serviced properly. The entire team went above and beyond to make sure I had my vehicle back on-time and had a positive attitude throughout our correspondence.

Milo was so amazing and made the purchase of our 2019 suv so seamless! Thanks so much!!

Had an awesome experience AGAIN working with Ayman Achour in buying a VW. Had to go back to Ayman and Herzog after my first time buying from them 13 years ago. Always first class Ayman and thanks Bill Heath!

A big thanks to Jenna and David in the service department for helping us navigate a warranty repair. Jenna was very patient, kind and respectful to me through our interactions via phone and email. David also went above and beyond to make sure we were taken care of. It made me feel valued as a customer and I appreciate that!

Very friendly and helpful people. finally got to wait in the waiting room. very comfortable.

Came here for my first car purchase, Austin and Shannon were absolutely wonderful and very helpful! They went above & beyond to help, and were able to have me out of there with my new Jetta in time to make it to work! Great service, quick and efficient.

Once again I had a fabulous experience at VW with Jenna! Each time that I have my car in for service I look forward to seeing her. She is friendly, knowledgeable, efficient, extremely thorough, and great at communicating with me while my car is in service. Over the years she’s helped me with service items that were covered by VW warranty and extended warranty. I always know I’m in great hands with Jenna. She is truly one of a kind.

Everything was top-notch. Nic is great! He made sure my car got everything I needed, and he kept me well-informed about its progress throughout the day. No complaints!

Would use again.Price as agreed, loan as agreed, docs as agreed. Already better than 90% of dealers weve worked with.

We bought a used, 2012 Jetta TDI from this dealership. During the purchase, the salesman pointed to the 94k service on the CarFax report and said, The timing belt was done then.I just dropped off the Jetta to have the timing belt replaced because the salesman LIED and the belt was not replaced earlier.The service experience was very good and the work performed seems top-notch.

My wife and I visited multiple dealerships the past few days and Milo from Herzog-Meier Volkswagen was by far our best visit. Volkswagen was not our only choice, but Milo found the perfect fit and we made our purchase. The whole team was helpful......Five star dealership!

Customer service here is so on point. Especially when we work directly with Jenna. Never matters how frustrated I am about having to bring my car in or how inconvenient it seems, the minute I walk in and start engaging with Jenna all that stress just dissolves and we end up laughing and having a great time. She is very prompt and succinct in all her communications and I never wonder whats going on with my car. Im sure everyone there is great but youd find me hard pressed to want to connect with anyone other than her. We love Jenna!!!!

Outstanding service and quality care shop. Really like the promptness and efficiency of this location. The waiting room always has cookies too; bonus!

Just purchased a new 2019 Golf AllTrack. So sorry to see this car go from the US market, but we love it! Rides nice and feels very solid on the road. Ive driven many cars, from BMW to Audi to Genesis to Kia and this is another fine German car, Solid! Landon Ayala did a great job and there was absolutely no pressure from him or Patrick in the process. What you see is what you get, they are upfront about the process and make it very easy to transact business.

Jenna has taken care of me the past few times my car needed service and she’s always very sweet and attentive! Stays in contact with you and gives updates on your vehicle without you having to make the call. Wonderful service!

Nic Perez is the best service advisor ever! He is always so helpful, accommodating, and always keeps me updated as to the progress being made on my vehicle. He has never let me down and today was no exception. He was able to fit me in his schedule and was able to get my car back on the road. I also really appreciate the people working in the shop. I know they probably get things thrown at them all the time and they are able to complete the work in a timely fashion. This is a great dealership and Nic has a lot to do with it. I cant say enough good things about him and the service folks.

Jim in sales was amazing! I wanted an Atlas with specific features, so he made sure not to inundate me with too many options. He had the car ready for me to test drive as soon as I arrived, was very transparent with the financing options, and I left the dealership in my new Atlas in no time! Would 100% recommend Jim (sales) and Jake (financing). Thank you!!!!!

I called the dealership today and was connected with Autumn. I had a car in mind and she looked it up for me to ensure it was in stock and answered all my questions. She had the car ready for my partner and I to look at when we were done with work. At the dealership, we were helped by both Autumn and Isaak. They were both great to work with. We did not feel pressured at all, which is really important to me! I’m so excited - we bought the car! Both of us would recommend buying a car from here. Ask for Isaak or Autumn - they’re great!

My wife and I recently bought a CX-5 from Herzog-Meier and were especially delighted with the excellent care we received from Spencer Potter. He helped us settle on the right car for us and was extremely patient in helping us get comfortable with all of the new features of the vehicle. He is an excellent sales person with a clear focus on what help the customer needs to complete an efficient purchase and deliver of the right vehicle. Thanks, Spencer!

Had a great experience with Herzog-Meier.First, Ashley responded right away to my internet inquiry, and continued to be very responsive, professional and transparent. H-M offered the best price I found for a new ID.4, and the best financing terms as well (better than local credit unions).The hand off to Jim in sales was smooth, and he provided exceptional service late on a Sunday afternoon. This is our first EV, and Jim was very informative and patient, with lots of knowledge about the vehicle and EVs in general.Brandie in finance was extremely efficient and worked through a bump in the process (caused by me) with grace.Overall a very good car-buying experience with no pressure or uncomfortable negotiations.I LOVE my ID.4, and would purchase from H-M again for sure.

Smooth, straightforward transaction from start to finish. Landon Ayala was helpful, clear and forthright throughout the purchase process and has been helpful after the sale. Probably the best overall car-buying experience in more than 50 years of car ownership!

I traveled about 2 hours to see the cars available in Beaverton after looking online, and Im happy with how H-M Volkswagen handled the occasion. Robert Yray was extremely helpful and honest with each vehicle we looked at, never pushy, and did his best to get what I negotiated for during the whole ordeal. Sure, it takes several hours of waiting with 2-3 minutes of actual talking sprinkled in there, but even when Robert was done handling paperwork he was making conversation with me and my family while we waited. I would recommend H-M to others.

I came to Mazda to trade in my CX5 for a CX30 and got exactly what I wanted. I was greeted by Hailey B who helped me with everything from when I walked in to when I walked out, even staying past closing time to make sure I got to take my new car home! Hailey is new to the Mazda team but did a fantastic job on making sure I got all my questions answered by her amazingly helpful manager Chad. Together they made a great team and I couldn’t be happier with them and my car. Definitely would recommend HM Mazda to my friends and family and anyone who is looking to see if this is a good reliable place to do business with

Excellent customer service and very knowledgeable sales folks here. We were helped by Landon when we visited, we were interested in the id.4 EV. He knew the vehicle inside and out, and was incredibly friendly and low pressure. Everyone else there was similarly nice and easy to work with.

Jenna is great! She always goes out of her way to provide the best service. She is very friendly and welcoming!

I was there this morning to check out the lease end logistic. Milo and Landon are top notch sales! They provided very honest estimation and technical support to land and enable the new ID.4 deal for me in one hour. Highly recommend!

Nic Perez was my service guy. I had recently gotten my car back and a couple weeks later it started having issues. He got it back in quick and they got it done and ready very fast!

I live out of state and bought this car online and everyone I interacted with was both polite, professional and very capable! I highly recommend this dealership. My sales person, Ayman was tremendous and literally went the extra mile!

I wanted to share a good experience with this dealership. Landon and his sales managers were excellent. I had ordered a new ID4 and it had just come in. Landon was good about sharing the progress of the transit of the vehicle over the months. We really love the car but decided due to our extensive travel in snow we are going to wait for the all-wheel-drive version. There was no pressure and they did not make us feel bad for not taking the car that we had ordered. The dealership was very clean and all of the staff was very welcoming. We will definitely make our purchase from this dealership when the newly ordered car comes in this summer. Would highly recommend.

Very kind and helpful staff, not pushy at all in my experience. Robert in particular was super helpful in helping and ultimately I feel that I got a very fair deal. Shoutout to my guy Robert. And also, shoutout to their financial guy (Jim? John? Name escapes me...) but he was incredibly kind. Long story short, these seem like good people and I look forward to giving them my business again in the future.

We bought a car a couple weeks ago and had the best experience here. We got there later and closer to closing. The whole process was long but everyone communicated with us during the process to assure us we were well taken care of. We had our youngest with us and the staff took great care of her during the couple hours we were there. Jill Young was amazing and entertained my daughter while we went through the waiting period. Everyone was great there but Jill stood above the rest. So if youre in need of a car a, go see Jill and the entire team at herzog meier. Theyre amazing and we love our new car.

December 2017 I purchased a 2018 VW Atlas, which I LOVE! The purchase process was quick and without pressure.I have had the pleasure of having Jenna Griffin as my service representative for all of my service, recall or scheduled maintenance. The is a valuable asset to Herzog Meier. She is on top of the entire service process, always friendly, quick and efficient.I will continue to go to Herzog Meier for all my auto needs.

Service advisor, Jenna has been the girl I go to for my needs for about 2 years now. She’s honest, she’s quick and she makes sure we leave happy. Can’t thank you enough, Jenna!!

Landon and his service was great! I had to part ways with my Jetta and get a newer one. Landon made the transition very smooth. Thank you Herzog-Meier!

We purchased our Atlas from Isaac, he is the best. He listened to what we wanted and was NEVER pushy. He gave us as much time as we needed to decide which car we were going to purchase. The process was very quick and we left with our new car.We were so impressed with Isaac that one week later we decided to purchase another car and Isaac had the car pulled up so we could look at it when we arrived. We decided on a different car a Passat. The process was very quick again.We would HIGHLY recommend Issac. He is extremely knowledgeable and helpful.We bought two cars in a week and if we needed another we would definitely go to Isaac.Enrique in the Finance Department was extremely nice and knowledgeable and listened to what we wanted. They make a great team!!Thank you for the great service that both of you you gave us!!

Nic was as always a huge help. Very knowledgeable and a great communicator. I would not think of taking any of my VWs anywhere else because of him!

Isaak was super helpful through the entire experience! I came to Herzog for a used car and had this Lancer jump out to me (low miles!) but I couldnt stay for the purchase. The next day I had Isaak reach out to me and when I explained that it need to find a ride to the dealership he offered to come and get me! I was in and out of the place in an hour with my first ever vehicle purchase! Thanks again Isaak.

My check engine light came on at 2pm yesterday and i called to see if they could pull the code. An hour later I was at the service department and theyd pulled the code and had the part needed in stock. Asked if I could wait 20 minutes while the swapped in the part and sent me on my way! They were super busy and I got lucky as they had a cancelation and could slide me in despite being booked out a month. Cant guarantee that itll be like this for everyone, but I can say that theyll do their best given whatever the circumstances are, which is all anyone can ask for. 10/10 dentists recommend.

Usually people only write reviews when something goes wrong. I’ve had my bad days at a dealer service before. Usually, something is broken or something’s gonna cost you. The service agent can make this experience better or worse.A good service agent will be patient and explain what is needed and why it is needed.A good service agent doesn’t push services if they are not necessary.A good service agent places their faith in the very cars they service and shows enthusiasm for the brand.A good service agent understands how to deal with the disappointment customers face when dealing with “unexpected expenses”.A good service agent will follow up on every message and not forget the details.A good service agent makes sure you get a ride home when the Lyft service repeatedly drops you from their pickup.A good service agent will help you figure out a problem or fix a problem on your own, if they can.How do I know this?Because these are all experiences I’ve had at Herzog Meier Volkswagen.My service agent is Jenna Griffin.

Huge shout out to Robert Yray for his assistance in helping me get into an SUV for my growing family. He was easy to work with, knowledgeable, and available to help assist with some additional details. He made the car buying experience easy breezy!

Dayton is amazing, always on top of things, gives me regular updates and just super professional. This is definitely the Mazda dealer for me in the Portland Metro area to go to.

Landon was absolutely delightful! He was kind, helpful, professional, and never once made us feel pressured to buy anything (although we did!). Landon was very knowledgeable in the differences of all the vehicles and knew all of the tips and tricks. He was very easy to talk to and overall made the whole experience very comfortable and easy! The rest of the team was also very nice! The paperwork was a breeze, and the whole process from start to finish did not take long at all. I would very much recommend this dealership, and Landon as your sales rep (I’m sure other folks are good too, but Landon really was great!) 😄😄

We purchased a new VW ID.4 electric SUV from Herzog-Meier Volkswagen in September. It was a surprisingly very positive experience. Our salesperson Landon was excellent to work with and was very knowledgeable and prompt and courteous when replying to emails and phone calls - we recommend him very highly. The finance person was also very nice and did not try to push un-needed services/upgrades on us.

Dayton, was awesome. He was quick, friendly and communicative!10/10 would recall again.

Jenna in service the best! Jenna always has our back with any questions with direct honest answers and when it was time for a new car recommended Jim in sales who was great too. Herzog truly takes care of their people and I have always loved having them as our go to VW dealership. 👏🏼👏🏼👏🏼

They (Milo Flores)treated me right. OTD price quoted, no gimmicks. I flew in from Colorado they picked me up airport test drive and bought car. Will be driving it home to colorado.

Milo Flores did an amazing job with answering all of our questions for each different car we had! Very resourceful and polite! Our family completely recommends him.

Smiles, the highest ranking for Service Advisor Jenna Griffin and the services performed by the good mechanics at Herzig-Meier!My sweet 2012 VW Bug, Rosebud, was on a recall list. I live in Seaside, so all of my services have been done by my local mechanic. Well, on recalls only licensed dealerships can do the repair. So I made the trek into the big city. Jenna was my contact person during the entireexperience. So personable, professional and knowledgeable about the process and what was diagnosed on the free service, after I had the recall replaced.She patiently went over the printed status report and multi-point inspection form. I had printed, recommendations that Jenna explained in detail. I almost felt like we were under the hood looking at the engine! She knows her way around the vehicle 🚗 and to help the owner know more about their cars operation. That gave me a great new confidence about my sweet bug and how to care for her in the long journey.I am so grateful for Jenna’s caring and thorough process that I will make Herzig-Meier my primary service destination! You should have seen how clean and polished she looked after her service! WOW! Thank you all for exceeding my expectations! Personal commitments like Jenna delivered made such a huge difference!Life’s a trip! I just love it, especially driving my sweet 2012, VW Bug Rosebud🥰🌹Live love laugh always Mary Blake, smiles

Great customer experience with Milo!I was looking to buy a new Volkswagen! Milogreeted me and we had a great conversation about the car I was looking for. I drove a couple of new Volkswagens and decided on a car that was being built and would arrive in about a month. Milo contacted me each week or when he had an update on the car.I also drove to the dealership and talked with two amazing people Bill and Shannon. They were both fantastic through the buying process. The day the car was arriving I talked with Milo that morning and he even offered me a ride to get my new car! Thank you Milo!I was so happy to get my new car and enjoyed coming to the dealership every time and talking with everyone.Thank you Herzog-Meier for a wonderful customer experience!

We have been eyeballing the VW Tiguan for a couple of years now. It seemed to suite our families needs perfectly. Tons of high-end technology, comfort and safety features, loads of room, great optional 3rd row seat, and great gas mileage for a price tag that isnt out of this world. But we couldnt find the right trim, color, and packages for the price we were looking for. I shared all that with Thomas Provost, and in a few days, he told me that the car I was looking was going to be at the dealership in a couple of months. He kept my information, and when the car was finally here, he did his absolute best to get us enough incentives that made it fit our budget, which made buying this awesome car a breeze. He was extremely courteous and kind the entire time, and did not pressure us at all. There is nothing more we could have asked for. Thank you Thomas for everything!

Purchased an ID4 in July 2021. Landon Ayala helped me through the entire process of ordering the car, and discussing costs, etc before the car arrived. Another dealer would not discuss pricing with me at all! Once the car came, we were able to discuss everything and go over the paperwork over the phone and via email, which made the process so easy once we actually sat down to sign the paperwork. I highly recommend Herzog Meier and Landon Ayala over the other VW dealerships in the area.

Thank you so much Milo Flores for making this such an amazing experience for my dad! Milo was kind and answered all of our questions with expertise. I highly recommend coming here!

Jim S was super helpful and responsive throughout the entire process. They know a ton about the ID.4, too! I recommend working with this VW team.

Gave me a better deal on a lease than any other local dealer. Took a few days to get the car ready but they are a bit overloaded. Was still ready when they said it would be. Wish dealers were as fast as Tesla was when it comes to the paperwork but I wont hold that against them. Sales Manager and associate were great. Worked with Landon.

Every time I have a problem with my car I can call and tell Jenna and she will say bring your car in we can fix the problem she always make you feel like family at Herzog Meier.Thank You Jenna your best !!

I appreciate the amount of communication. Running behind on a Saturday in the service department and I didnt have to wonder what was going on. Appreciate that!

My purchase from Herzog-Meier was smooth and painless. Ayman was great to work with, and we easily came to a deal. No haggling, just a straight forward conversation, and the deal was done. When my lease is complete, I will be returning to Herzog-Meier VW to work with them again.

My wife and I had a great experience here. Robert Yray helped us out and he made the experience stress free and painless. No pushy sales techniques and very open and helpful when it came to pricing and finance options. We forgot a few things we needed to complete the deal and he actually drove the new car back to our apartment so that we didn’t need to make an extra trip back to the dealership, and took our trade-in back with him. That was pretty cool. Brandi in finance was also incredibly kind, and helped us get the best deal we could on financing. She went above and beyond.I’d definitely recommend Herzog-Meier Volkswagen, they have a great team.

Ezequiel Garcia was excellent helping us to set up for getting a new battery for my 2013 Tiguian VW. I bought this car in 2014 from Herzog VW. I always get great service. Mr. Garcia asked if I would like an all points check while the car was there and if I would like my car washed. Who doesnt like their car washed. Thank you so muchll ldidnt like their car washed? While waiting in i

I LOVE my new atlas. Everyone at the dealership was a delight to work with, especially Jim. I had to wait a few weeks for my car to come in and he followed up multiple times, always answered my questions promptly and got me into my dream car. Thanks Jim!!

I leased my 4th VW from Herzog-Meier and I am so glad I did! Isaak was beyond great to work with! He was knowledgeable and not pushy when I was making my final decision. The whole process was smooth - I turned in my previous car and leased my new one in a little over 2 hours. I cant recommend Isaak and the entire staff at Herzog-Meier.

3 cheers for Nick and his crew. These guys never cease to amaze me. Im a VW believer for life! Fahrvergnugen!

I went into Hm Volkswagen just kinda looking to see what I liked, I was greeted by Robert Yray, he was very professional, but also a really cool guy! He was able to answer any question I had and if he didnt know the answer he would tell me. He was able to advise me on every step throughout my purchase, I would absolutely recommend Robert to my friends when it comes to buying a car, thanks again Robert!

I’ll start by saying I know that I am an annoying customer, and despite that the team at HM Volkswagen took amazing care of me, got me a deal in a tricky situation, and helped me leave with an amazing car.Massively thankful to Robert, Jake, and to the sales manager (I’m sorry I can’t remember your name, but you were fantastic!). Can’t recommend this team enough—no pressure throughout the whole experience. Understanding, straight forward, and hard workers. Thank you all so much!

Jenna G is amazing!! She has been so helpful, patient and friendly every time we go in.

I live a few hours from the dealership, and they had a used car I was interested in. I worked with Adam to purchase the car, and he was super helpful sharing info and negotiating over the phone, text and email. He did a great job facilitating the sale. I had a really pleasant experience working with him to buy a car!

I have purchased many vehicles in my life! This by far was the best experience yet! Bill (sales manager) and Dominque ( sales) were so awesome to work with! Helpful and informative all without being pushy! Great team and dealership to work with! BONUS! LOVE my new Atlas Cross Sport!

The salesman Isaak was an amazing person to work with. He went above and beyond to try and help us. We couldnt have asked for a better experience.

I have been leasing from Herzog Meier Volkswagen for the past 7 years and have always had the best experience. Jim Sandman helped me find the perfect car this time and went above and beyond to make sure the process was easy for me. There was a delay with getting the car and I was at the dealership for a while due to a safety update that was required before leaving. Jim was upfront with me about it and made sure to keep me in the loop and check in with me frequently. Patrick McCauley and Jake Jones also helped streamline the finance for the lease! They were very efficient and clear about the paperwork! Everyone at Herzog Meier that I worked with was very kind and helpful and I will continue to go to them for maintenance and future cars!

I am very satisfied with Herzog-Meier Volkswagen Beaverton, OR service and very smoothly transferred car to my name. Really Awesome service . all employees are very supportive and cooperative

My service rep Jenna was amazing!Jenna was professional, kind and absolutely respectful while helping me through some warranty work on my VW beetle. Jenna’s words and actions let me know how important my experience was to her. She communicated with me in a friendly manner with a positive attitude.I also want to give a thumbs up to Nic who is also a service rep at Herzog. He was very helpful when Jenna wasn’t available and again welcomed me with a positive and friendly attitude.

We were walking in the showroom, sitting in cars and trying to make eye contact with an employee. Five or six persons with dealership lanyards walked by without acknowledging us in anyway. Not even a nod! We were absolutely invisible. We are looking to buy a new SUV but it will not be from here.

My wife and I came in last week and drove the all new ID.4. What an amazing car ! Landon was very knowledgeable about the car and answered all of our questions about going electric. We will be placing our order very soon. Thank you Landon for assisting us on our next vehicle.

Ease bought my daughters first car. Very helpful staff and Sol is the sales person who helped us. He is very knowledgeable and nice.

Best new car buying experience ever! Walk in, greeted immediately, asked for Ashley but got Ayman-22yr car buying expert, cuteWas very knowledgeable, straight to the point, showed us exactly what we wanted, no signs of stress, or negativity.Found us a brand new, still in transport mode, midnight black, wrapped up in factor protection film, I mean this is the next level up from base, while being $10k cheaper than the full loaded modelAnd we were able to test drive without providing our DL, Credit score 781, application process 25 minutes, paperwork 30 min, all within three hours we were able to drive away with the car that is going to get us to our next milestone in life!thank you so much Herzog-VWEven on the way out we met other customers that were sharing their car buying experience they said it was A-1

The experience of buying a car was great! Special thanks to Landon. He is a real professional in his field. He was very helpful at every stage of buying a car, making the process as best as possible for the buyer.

Volkswagen is so fortunate to have Jenna Griffen at Herzog Meier. She is exactly who VW wants representing the brand. She is knowledgeable, thorough, attentive, professional, respectful and competent. She’s a terrific communicator as well, keeping customers apprised at every turn.In additional to her impressive VW knowledge, she is a warm, kind, friendly and understanding person! She ALMOST makes me feel good about bringing in my sick GTI! What she does do, though, is give me the confidence to know my little car is in good hands. I’m comforted knowing Jenna’s got her eyes on my beloved old car!If I could give Jenna more than five stars, I would! She’s a gem.~Kaki Brenneman(My late husband and I have been VW owners since 1967!)

I actually had a great experience buying a car. There was no stress, everything was explained to me. And it didnt take all day to get done. Very happy with the whole thing.

We just bought an Atlas from Isaak and it was a very enjoyable, easygoing experience. He’s very personable and the antithesis of the expected car salesman. I highly recommend you talk to him.

Milo Flores was excellent he was very helpful and nice we love our new car!!!

Best Volkswagen dealer in the town. Adam is the best, super professional and very generous. Buying a car is itself a very hectic process but Adam made is super smooth. Thanks!! Cheers to the new I got today 🍻

Good selection and friendly sales staff that dont apply purchase pressure

I had a great experience buying a 2021 ID4, Landon was our sales specialist and he was great, he explained all the details of the car and the buying process and made things go very smoothly.

Buying a car at Herzog-Meier Volkswagen in Beaverton was not a fun experience.My car was totaled in my driveway when I was not home. I had to get a car much more quickly than I would normally like. I had done my research on-line and knew which car I wanted. I test drove all comparable options and decided I wanted the Volkswagen Tiguan SEL.In the past I settled on the car on the lot, this time I simply wanted red. There was only one red Tiguan SEL in the Portland/Vancouver area, and I wanted it. It was at Herzog-Meier Volkswagen in BeavertonI called and spoke with a sales lady. We worked out the details. On the way to the dealership I got a text that she wasn’t going to be available and she asked that I speak to someone else. When I arrived, that person wasn’t there and I was turned over to a very inexperienced salesperson. This guy couldn’t answer the most basic questions nor could he explain any of the ‘numbers’ and fees.The sales manager kept producing pricing sheets that he was making up and printing off at his desk. We had already agreed on the price and he was inventing fees and charges. At one point he tried to explain to me how they lose money on every car they sell. Really. Such old school car dealer lies and deceptions. I was ready to walk out, but they had the only red Tiguan.So then I asked if I could just pay with a personal check and was told no by both the sales person and the sales manager. I called my bank’s 24/7 loan department and was approved for the full amount of the car in 10 minutes.When I got to the ‘signer’, she was delightful. When I explained that I had arranged financing but was going to pay cash on Monday (this was Saturday evening) she said “you can just write a check, then bring in a cashiers check on Monday”.I got the car, drove it home. I love the car. I’m glad I got it. It just seems strange as hard as car dealers try to improve their image, Herzog-Meier in Beaverton has not caught on. I would have literally gone anywhere else if someone had the red car or I had the time to order it. I can’t in good conscience recommend this dealership.

Originally, I was over at one of their neighboring dealers checking out a used Jetta. I had no desire to purchase a brand-new vehicle at the time. As it turned out, they apparently sold it the day prior and had not taken the model off their website. At the time, I never sat in a newer Jetta, so I honestly had no idea whether it was a vehicle I would have liked if I saw it in person or not. That is when I decided to hop over to Herzog-Meier just down the street with the intention to just look.Within a few minutes of browsing the lot, Robert Yray came out to greet us. Long story short, I drove away in my brand new 2020 Jetta after a few days of communication. My prior experiences with other dealers had left a bad taste, but not this time. Throughout the whole experience Robert was both professional, and friendly. He was always happy to answer my questions, even when I stated I was merely looking on the first day. He understood that a customer does not want to feel pressured in these situations, and gave the space needed to feel comfortable while doing what he could to help piece everything together. If I had a concern, Robert provided solutions and information to ease them. Overall, he was a very down to earth kind of guy which helps people like me.A shoutout to their business manager, Enrique Ojeda as well. Filling out the final paperwork and having all parts of the financial aspects broken down, made understanding everything much easier.Herzog-Meier Volkswagen’s website states that they are committed to providing customers with honesty, respect, and courtesy. I drove away feeling they nailed each of those. So, thank you to the team at Herzog-Meier, and especially Robert for being an upstanding sales consultant! I will be enjoying my new car for a long time to come.

I just leased my 4th vehicle from Herzog-Meier VW, and it was a smooth and fun process. My previous lease was ending and I knew I wanted to remain loyal to Herzog-Meier VW because of their great service, but was unsure which car I wanted. Ayman Achour went above and beyond going over all the different features and models with me. When I first started car shopping I figured I’d get the 2020 model of what I already had. But after inquiring about the Tiguan, I was in new territory which Ayman patiently helped me navigate.Once I selected my new wheels, Ayman helped me differentiate the features for each model, made sure I got the best available pricing and helped the entire process go smoothly. He showed me all of the cool and important features of my new vehicle, and the paperwork was a breeze. I was able to hand him the keys to my previous car (lease end) and he handed me the keys to my sweet new ride. Painless, fun, and secure knowing I can count on Ayman and Herzog-Meier for my questions and service. Highly recommended!

Milo Flores was wonderful to work with. Helped us with all of our questions and was very patient with us. A real pleasure to work with!

You can trust the service department staff and management to offer the lowest cost options and skilled service. Ezequiel Garcia is an asset to the department and the VW organization!

Ayman Achour the internet sales manager made buying our new VW atlas a breeze. Herzog-Meier Volkswagon had the best online pricing of other dealers in the area. Ayman was kind and knowledgeable. He took the time to show us the various features of our new vehicle. The department Manager Patrick was friendly and courteous along with the business manager, Enrique who completed our loan setup. Super happy with our buying process.

Isaak was so helpful and patient as we purchased our Atlas! He wasn’t at all pushy and showed us lots of vehicles until we were able to find the perfect car for us.

We had a great experience at Herzog Meier. Landon answered all of our ID.4 questions. He took us for a drive and explained all the features the car has. If you are considering an electric car and have questions Landon is the guy.

Such an easy, great experience. Thomas P was great at sending me details on multiple vehicles before my visit and incredibly knowledgeable and personable. Ive never had such a positive car buying experience.

I cant say enough wonderful things about the team at Herzog-Meier. Abraham really went above and beyond and had patience with me while I was navigating buying my first vehicle. He even showed up on his day off to accommodate my schedule! Thank you to Abraham, Jake and Shannon for making me feel taken care of!

This was the first time visiting Herzog-Meier and I must admit this was a very pleasant experience.....The staff was welcoming, courteous and very helpful....thank you Nic....To tell you the truth this was definately the best dealer ship I have ever visited and over my life time I have visited a few....There was 2 lounge areas, with ample seating, tables to work on, places to plug your phone and laptop in, coffee and tea making facilities, with many herbal teas available....a fruit bowl and cookies... what more do you want while your waiting....And even the tv had interesting topic and interests...not some boring daytime television....There is a large merchandise shop to look around and best of all they had some awesome photos and pictures dotted around....very pleasant experience.....Thank you...highly recommend.