Salvador worked with me on a new tire. I was short on money to pay for a new tire. He worked with my budget and helped me out. I can’t tell you how much I needed his kindnesses today. I have been coming to this store for 20 years and they have never let me down. Thank you so much SALVADOR.

Watch out for this discount tire location! First off all, they have horrible customer service. They only care about selling you tires even when you dont need them. I came in for a simple plug for my tire. From the very beginning Tony, the manager, asked me what I wanted to do if they couldnt plug the tire and started giving me tire prices. I replied, You can plug it. Its only a nail. His reply was, Just in case we cant we need to do something with your car. It cant stay in the bay. I said put the spare on then. They texted and said my car was ready. When I get there they had put a $160 tire on my car without persimmon. He tried to show me some wear and tear on the inside of the tire and said thats why the tire needed to be changed. There was little to no damage to cause a tire change. I told him I wasnt paying for the tire and to put my tire back on. He got upset and told me he wasnt going to put air in it because I came in on flat and thats how they had to give it back to me. Thats seemed like a revenge move. Not until I made a big deal that he put just enough air in my tire to get to a nearby location. The crazy thing is I went to another Discount Tire and they plugged my tire and never asked me what I wanted to do if they couldnt plug it. The Harwood Discount Tire is not a store you should go to unless you want to be lied to and needlessly want to be sold expensive tires when you dont need them.

Been coming to this location for years. Assistant manager Austin was working the floor which was impressive. He was very professional not only as a supervisor but as a salesman. He updated me on the status of my truck while I waited and continued to help other customers. Even though I didn’t buy the wheels he was trying to sell, I was pretty close because I got some perspective. I highly recommend this location and Austin for your tire needs.

These guys are great. We actually were getting a flat tire and pulled in to find that they had a whole procession of people wanting to get their tires checked it aired up. The line moved efficiently and our issue with our tire was remedied in a timely manner.

Shawn was extremely nice when I came in for a tire check. I know that it is super hot out, and when even despite that, his customer service was on point!! Give this man a raise 😊 I think it’s so amazing that this company does the free air check. Y’all are the best!! And thank you Shawn!I ended up having to get a new tire. Everyone that I interacted with was super nice. Thanks everyone!

I bought tires from a different location today. Was over in the area of this location and I ran over something… my luck. The young guy that helped was super nice and was fast in helping me. Great service at this location!

Super easy in and out! I knew my car needed four new tires, it was just time. Made an appointment, was greeted promptly, felt like I was provided great options and was in an out in less than 30 minutes. Friendly team at Discount! Felt my car was in great hands! Thank you!

Having been a customer for a couple of years and spent hundreds on new tires there, I did not feel welcomed by Jeremy Rios. I specifically mentioned a couple of times the Michellin tires that my vehicle needs and he stated that those tires are not the best ones but I could buy others that they had in stock which were also way more expensive. I usually work with Cody and he has been good in the past. Not sure if Jeremy is new but he does not have the customer service that is needed make your tire buying experience a pleasant and easy one. After all the frustration trying to buy the correct tires, my time wasted, Jeremy Rios poor attitude, and lack of concern for my vehicle I will never go back to Discount Tire.

First good experience at a discount tire that I’ve had in a long time. I will definitely tell all my friends about this particular discount tire. Not only did Cody get me in and out in less than 45 minutes, but they also made it right. I will forever be going to this discount tire. James is cool too. Thank you for all that you do.

10 out of 10 will always recommend Discount Tire. My entire family uses them - and many of my friends! (if you dont have the tire warranty - purchase it right now!)I came in around 8:30AM flat tire - no appointment and it was busy as hell! I was told Id be outta there by 10:30-10:45AM and they worked their butts off and got me out by 10:15AM! Everyone was kind, friendly, professional and attentive. They worked with me financially and that is something not all places are willing to do. They social distanced and wore mask too! Cody Duffey was awesome!- also the link to view updates on your car is a nice touch!

Definitely the best customer in DFW area for discount tire. I called them out for messing up and it turns out I was wrong. They handled it professionally and were courteous to the end. My hats off to the whole store good job guys and once again I apologize

I had an appointment set 48 hrs earlier. I ordered a tire that they didnt had with them in store so they told me it is ordered and will give me a call once rcvd so i can then make appointment for replacement. Next day they called me to give me an appointment as tires were received. Today when i was there on time, my car was setup for replacement. I was told a wait time of 40 mins. After 45 mins nobody bothered to communicate so i went to my vehicle to check the status. It was still up and one tire was replaced and other was not touched yet. Upon enquiry they told that the other tire is lost. What a surprise!!! If i had not inquired i would have been sitting there for another hour. Later they put other brand tire and reordered the same tire.

I arrived this morning at 10:00 to have a low tire looked at and even though there were several employees standing around with nothing to do I was told I need to schedule an appointment. So, I schedule an appointment for 12:30 and when I arrive I am told it shouldnt take more than 30 minutes to repair. I have now been waiting 20 minutes and they still havent even pulled my car in to a bay. As I am waiting in the lobby I hear one of the employees (Ben) on the phone telling someone to come on by they are slow and have several people standing around looking for something to do. I have come to this location several times and have usually had good service.

Continued frustration. Here on time for 9am appointment and still 12th in line for at least an hour wait. Last time I was here they literally refused to rotate/balance my tires because they were dangerously worn despite tread being >1/16 above wear bars & car had *just* passed inspection. I dont understand how the staff are trained or the store is managed, but this is their 2nd strike. Disappointing.

I had an appointement for my tire rotation and balancing so went therethey put me on waiting list than a guy came an check my car got key s from me ask me to wait so i waited an waited no one came so i went to counter after hour of waiting to inquire about how long will take and guy came say he couldnot find me in system because guy check me in with wrong name and info and so i donot know they service my car or not cause according to him it was done so i am very disappointed of their service i wish i got his name in written

Went in for a quick patch on my tire took them 3 hours for a 10 minute job if that. Then when I went to pick up my tire they said it’ll take an hour to just put it on my car which takes maybe 5 minutes tops. If you want to waste your entire day at discount tire go to this one. If you don’t go to store 36 by grapevine mills

The employees are always super friendly and their service is fast and reliable. Ill be happy to return (hopefully not for another flat tire)

They always have the best prices or they will match. Appointments are kept on time, and work is completed in swft order. Three new tires were installed in 25 minutes.

Excellent service. Professional staff. They have never let me down.

I had a rough time during the winter and my tires kept going flat. I actually got stranded in their parking lot when my tire went flat, because the site didnt have the winter hours, got an uber home and returned the next day. They were really kind, knowledgeable, and efficient. I didnt feel like they were trying to hustle me, even when they offered the membership or whatever it is. Im glad I got it, because the very next day, my tire went flat before my flight and they quickly filled it for free.

Super fast today. Under 30 minutes for balance and rotation!!! Discount Tire is always great.

Great service from the staff and tire crew. I asked them to save my one good tire. The crew leader placed the tire in a plastics bag. Also, it was very organized !!! I didnt plan 4 new tires but I drive to much. Good discount!!!

The staff here no longer demonstrates the customer satisfaction that I got at Atlanta locations. They make it seem as though you are a nuisance and bothering them I have tried several times to resolve each time left unhappy very little resolution or customer service.

Everyone is helpful and professional. Highly recommend getting tires from DT.

From the beginning I told them that I didnt care how long my tire replacement would take; All I asked was that they be honest with me in regards to when the repair would be done so that I could schedule my day around it. Four times I was lied to - for no reason at all. Stupid little lies. These guys either dont care to be honest, or arent organized. Two stars only because they completed the job.

Theyre fast but hella misleading with the certification fees on top of the tires. Should advertise the true price. Very off-putting. Ill definitely do things differently next time.

Shout-out to Discount Tire in Bedford for lightning-fast service! Ordered tires online Friday and made an appointment for this morning. Tires arrived Saturday, Jarrod called to tell me. This morning I barely had time to get home before he called to let me know the tires were installed and ready to go. Half an hour! Competitive pricing, clean store, great signage for check-in and social distancing, friendly staff, quick service. 10/10 would recommend.

Ive been a customer since 1982 and over the last 41 years Ive only bought 2 sets of tires from another only because I lived out of Texas and there was no discount tires.Not that every visit was a five star but overall they have good prices and service. My visit today at Harwood rd in Bedford tx was excellent, very friendly, helpful and fast. Thanks Guys keep up the good work!!!

Great service and super quick as always!

Fixed my tire quick at end of work day yahoo

Came here for 4 new tires today and had a great experience! Aaron helped me and was so nice and easy to work with. I highly recommend this discount tire.

These guys are awesome! Especially Salvador check him out. Great customer service and efficient at what they do and in a timely manner. I definitely recommend and will be back. Go check out the gang at this location for sure.

This place is great. Even if you didnt buy your tires from them, the normally will fix a basic flat tire at no charge. Most days you can get in and out fairly quick. You can always schedule an online appointment too.

Discount Tire is the best option for me with the line of business I am in. This location is not recommended. All they want to do is sell you new tires. Just had myfirst and last experience with this location. I will find another that works for me. This location is closest to where I now live but it is not the location I’ll be using.

Great, fast and friendly service. I was in and out in 20 minutes with my online scheduled order. Get the Michelin Defenders theyre top tier. Dont try and save a few dollars, get the best and youll get peace of mind for a very safe, smooth and reliable tire.

I dealt with Aaron Reynolds at the Bedford location yesterday. Ive done business with that location for about 25 years and always have a great experience. Aaron let me know that, since I had only put 17k miles on the Michelin tires I had bought at the same location and had a 30k mile warranty, I would receive a pro-rated credit towards the new tires. This was unexpected surprise and something I would not have received had I bought the tires online. Aaron was very nice and professional. I will continue to patronize this location.

Hector was super polite and jumped right on my air pressure check. I have bought all my tires from here over the past 10 years. Ill be back when these need replacement because of services like his

I went in for a flat tire, honestly half anticipated to get at least two new tires. They fixed the flat, only thing is did have to have to make an appointment online. I will be back when I need new tires. They didnt charge, and said they wanted to earn my business when I needed tires, and they removed the nail, and did a good job. Thank you 💕

The staff there is pretty honest and helpful. As a woman, I support this location.

Brought my car in to get a flat tire with a nail in it patched, they said it would be ready in an hour and that they would call when it was ready. Three hours later, they hadnt called, so I called and asked if my car was ready. They said yes.I arrive and my car has a spare donut tire on it? I asked why there was a spare, and the person helping me said they didnt know. They went and checked and said my tire couldnt fixe. Which wouldve been ok, if theyd told me a few hours earlier or mentioned it at all?I ended up having to buy a new tire and the price was ok, it was just a weird experience all together, and the communication was lacking. Also only half of the people had on masks, despite a sign saying they require masks.

Fast, friendly, and no pressure service. Exceptional compared to the competition!!

4 new tires...Im smooth riding now.😊 In and out in about an hour.

They found a screw in a tire during an air check on our new car. They fixed the flat at no charge even though this was a new car. I have used this Discount Tire store for many years and always had excellent service with reasonable prices. I will NOT buy tires anywhere else!

Great service ! Thank you Cody for getting me in & out of there in less then an hour . Thanks !

Got my tires aired up. Actually they had too much air. So I’m good to go for awhile.

Excellent service! Tech took his time to thoroughly explain my issue and the remedy. Had to wait for nearly two hours, partly due to walking in without appt and several others ahead of me.

There are lug nuts that need a key to unlock them for anti theft reasons. They used the key to tighten the lug nut back on and left the key on the lug nut. I got home did a walk around and saw the key still on the lug nut. So please walk around your vehicle before you leave there. Also they cracked a hub cap.They replaced the hub cap and where nice about it. I was more upset the left the lug nut in but hey they made it right.

Always professional and great knowledge and always great service..4-17-21 Smith family

Guys are great. I like the new appointment scheduling. I was in and out in less than 30 minutes. And when Im traveling I know there will usually be a discount tire somewhere near that can handle any problems.

Complete joke of an experience. Not what I’ve come to expect from a Discount Customer of over 15 years. This location is a joke.Showed up for a flat tire and was told next appointment was 2 hours later. I couldn’t wait, so I was given an appointment time for two hours later to return to repair the flat. There were only a total of 2 cars at the entire shop at the time.I returned in two hours and was told that because other people showed up, I would have to wait 2.5 hours longer. There were probably 15 cars there at that point.What is the point of creating an appointment and having me drive back across town, just to tell me that they couldn’t do anything for 2.5 hours because they were busy?And by that logic, why couldn’t they have just taken care of me when there were only two total cars there previously.I guess it’s time to switch to NTB by my house, because customer service doesn’t mean anything anymore.

When you need tires. They have tires at a good price. Polite personnel. And get you out quick. Good place to go. Otherwise I wouldnt go there.

In and Out in 15 minutes, they were ready to work on a Friday morning. Couldn’t ask for anything else.

Just needed air and they actually have a lane for that

Bought 4 trailer tires to be mounted and balanced. When picking up the tires, noticed not 1 tire had a weight and asked if they had balanced the tires. Tech tried to BS me by saying trailer tires don’t get balanced; and then tried to say the machine wouldn’t balance them.Been discount customer for years...1st time at this location.

Excellent staff thats friendly and helpful. Theyre good at noticing folks as soon as they pull up and tend to be walking up to your car about as soon as you can park. Very quick service too!

I bought wheels and tires for my truck a while ago from the Dallas Discount Tire. When they were imbalanced I took them to this one because it was close to my house. Alex and Jeff tried to trouble shoot the issue multiple times continuing to work with me to ease any frustrations. Jeremy then stepped in and made sure that we fixed the issue altogether. From beginning to end Jeremy, Alex and Jeff were all amazing to work with even though they didnt cause the issue in the first place. I imagined what the same process wouldve been like at another tire store and it would not have gone the same way. I will definitely be coming back to Discount tire in the future!!

A tire burst so my car was towed on Saturday at 5:05pm and the workers were closing the shop. Leon came over and efficiently put in all the information needed and answered questions my husband asked. I was contacted on Monday morning that my car was ready. Recommend Leon for his professionalism!

Very professional location. Jeff was outstanding. I had to go to work. I hit a large rock and had sidewall damage. They didnt have the replacement in stick. Jeff put a rush on the replacement. They installed my doughnut until it arrives. Thank you Jeff!!!

Love that I can pull up and they will check and fill my tires.

Great Experience!! Showed up right at closing, needed 2 tires put on the work truck!BOOM BAM and the tires were on!! The guys in the bay also put the spare tire back underneath the truck!! Ill give this location and its staff an A+ !! Thanks for the great service!!!

Had an excellent and attentive system for service and social distancing. Employees were knowledgeable and helpful. At first they told us it would take over an hour to replace a tire on a wheel and return it to us but then said theyd get it done in 20 minutes after we told them the car was sitting on a jack and we needed to get the wheel back on it. If they were able to do this in the beginning, why didnt they? Why didnt they ask about this possibility before providing a time in order to prioritize and provide the best service? Overall a good experience as it was resolved to our satisfaction.

Aired up my Durango for free. I LOVE THIS PLACE

I moved to Texas 33 years ago (1987) and Bedford Discount Tire is the only store I use for all my tire needs. Competitive prices & professional staff (sales, installers & air check). This location consistently goes above & beyond. When you arrive for a scheduled appointment the in/out time us lightning FAST! Congrats to all, keep up the awesome work!

I went because I thought my sensors were off on my tires. The sensors were off but he found a nail in another tire so he fixed it & reset my sensors then I was off. Jeremy R. was very nice, I was surprised I did not owe anything for fixing a flat. I will go back when I need tires.Thank you Janice

Just stopped in for an issue and Aaron was exceptional.Was more concerned about my safety then making a saleI get all my tires from discount but get them rotated at my oil change place...never again!Aaron went out of his way to take care of problems quickly and to the point.

I ran out of gas and did not have the funnel I needed to pour gas in my tank (first time running out in new car and did not know the capless tanks require a funnel for Gas cans they are not compatible with). Discount Tires was right next door so I went there to buy a funnel. A gentlemen by the name of Stamps was outside helping a customer with his car and informed me the retail side was closed but asked what I needed help with. I explained my situation and immediately he went and grabbed a funnel he had, brought it to me with a rag and let me use it. He was one of the nicest courteous people i ever met. He was genuinely happy to help me as well as the gentlemen having problems with his car. He deserves recognition for his amazing customer service and heartfelt attitude.

They need to have a better system as to which car arrived first and place those cars in the proper order. I dont know where I arrived in that order, but I know a few cars that came in after me got placed before me adding about 45 mins to my wait time, that sucks!. I arrived before they opened and left after 10 am!

Always fast and helpful. Best pricing.

Great service!

Stay away from this store! They will steal your deposit and sell your pre-ordered tires to someone else without your permission. Find an honest tire store!

Absolutely love this location. The staff is always friendly and will to help answer any and all questions you may have. They take the time to explain all of the different tire options they have available for your vehicle and point out all of the benefits to you. It helps you as the consumer make an informed decision as to what will be best for your needs. Once your purchase is completed they take care of you all the way through the life of the tire with free balance and rotation as well as flat repairs. This is the only place I will buy tires from!

Whenever you wanna check your tires pressure, there are no better place than this one. The Discount tires

Well they did an outstanding job

Customer service rocks here. Feel free to take your car here for a free air check on your tires. They will price match tires - just bring a printout of any website with the price. With the warrantee you get free tire repair it prorated depending on the wear of the tred. Recommend making an appointment!

Leon was savvy and well informed. He genuinely listens to clients to find out how to best serve them. GM in training 💯

Been coming here for decades and they always have fantastic service. The *only* place to go for tires!

Fantastic service! I had purchased 2 new tires and they were done within 30 minutes! Excellent customer service and great people! Alex is hands down a wonderful associate! Everyone who pitched in for servicing my vehicle was phenomenal! I will always buy my tires from this store from now on!

The manager Jarrod, Allan and Ivan are the best professionals ever. They are super fast and extremely polite. They’ve always helped me out with the best deals and with any other issues that I’ve had with my tires. I’ll always come back. The whole staff is amazing. Really great place and trustworthy.

Always friendly and courteous.Best customer service every time I go. Thanks

Ive been getting all my tire work done here for years. They are always much faster than expected and the staff is very polite and offer great advice

They are a fair business and I believe they are truthful.

I had a great experience at Discount Tires and my vehicle was serviced with no problem. James and Jonathan did a great job replacing my tires and I will definitely be back to this location should my tires need servicing again

I just got two new tires yesterday. Tonight I was driving down the highway and my TPM light goes on quickly followed by my tire going cometely flat. I thought it was probably the tire that I had them repair but when I get out I discover it is one of the new tires and the valve stem had come out and was completely lost.

When I first arrived the agent knew but when the tire repair was finished a different agent did not know I was waiting for the tire repair. Poor communication.

Busy & Clean business that is practicing social distancing and wearing mask.

Patrick the sales person, was helpful and courteous. Follow up people were informative about work status as I waited.Car was returned clean and road ready, and thanked me for the purchase.

Always great. Im the 3rd generation of my family to keep returning. Thank you.

So done with this location. REQUIRES an appointment to get anything done now. Need tires or rotation wait till they have a spot open some other day (like Saturday, when they are actually busy?). Was turned away today and told I would have to come back another day! Complete inconvenience! And they werent even that busy today. What are the odds that they could have squeezed me in if I was buying four tires instead of just needing a rotation?

Not intrested in helping customers with a flat tire. But they sure do have new ones to sell

The attendants were super nice and they do tire checks and fill ups for free! Very impressed by their service!

Timely, efficient, and genuinely helpful to the individual customer. From the front desk with Max to the service with Jeff and Braden.

Fast and efficient service with these guys. Never any problems with Discount Tires. Been buying from them for years. Will continue to do business with them!

Great service EVERY time. They are always busy but service never slacks. Jarrod is the manager I believe and is always on top of it.

Always great prices and excellent service

An excellent experience as far as buying tires goes. The brand I wanted had to be ordered. Once they arrived, I was called and told if I can get to the store before closing (6 pm), they would stay to install the tires. I get there at 5:25 and left with new tires at 5:40. These guys can hustle. And they did it with a smile... such a nice change. I will be back for my next set of tires.

I had a flat yesterday at the most inconvenient time, arent they all, but had to get the tire fixed today and chose THE RIGHT PLACE!!!This Discount Tire not only repaired the flat with a Plug AND a Patch but whenw theypthey my donut spare back in the trunk they didnt just throw it into the trunk, but they put it under the trunk cover/mat in the spare well with all the tire hack parts that I had to use the evening before!!!VERY WELL DONE!!!Thats the mark of Great Customer Service and I did my part to let the manager know and pass the word onto his team and the specific tech that did the EXCELLENT WORK!!!Need tires, rims or help???Come to my neighborhood Discount Tire!!!👍🇺🇸👍😊

In and out in 20 minutes!

Great service and Max took his time on setting up a 2 tire replacement

I had such a great experience dealing with Aaron. He took the time to explain the difference on the brands that I was looking for and kept me as close as possible to my budget, without lowering the quality of tires for my car. Aaron, THANKS!!!

Great service at this location ! I dropped off my car 3 hours earlier than my appointment was scheduled for . Alex took care of my flat in about 30 minutes from the time i checked in and the best part it was free ...