user
Mercedes-Benz of Bedford Service Department
18122 Rockside Rd, Bedford, OH 44146, United States
Appearance
Mercedes-Benz of Bedford Service Department

Comments
Ma
Review №1

Great people great serviceI bought two Mercedes to the service, mine and my brother’sThey always welcome me.I always work with Dave Silver. He is the best guy on the earth. I highly recommend him if you want to go that place.

Bo
Review №2

I love this dealership team. Best Product, Best Team and best centralized location in NE Ohio. The team members give their personal best and it shows.

Na
Review №3

Every time I make an online appointment for service, I show up and they act like they didn’t know I was coming and I’ve inconvenienced them. I don’t think they monitor their online system at all, even though I received multiple reminders about my appointment. Poor customer service compared to other Mercedes service centers. No one has ever acknowledged me as I enter the building, whereas at other locations I’ve been greeted before even getting out of my car and lead to a desk to check in.

Al
Review №4

The service dept. is not very service oriented. It took over a month to get my questions answered re: a diagnostic test they performed at $150 per hr. Unfortunately, my concerns re: the diagnostic test was like pulling teeth and ultimately was never answered to the point that it didnt even make sense to the service technician.

De
Review №5

Customer service was fair, not as they advertise, they lied about service. I had to call them back to straighten everything out. Was inconvenienced, had to come back another time to finish my previous service appt. Of course they gave me generic excuse. I felt everything could have been taken care of the first time around.

Li
Review №6

Go there and see what they have. The best of everything. Cars and service !

Am
Review №7

I love Mercedes Benz of Bedford. !!! I bought another Mercedes from them last week. !!!!!!!!

An
Review №8

Service is great. You are treated like a King.

Re
Review №9

They keep my Mercedes running outstanding !!!!!!

Nu
Review №10

Good friendly people

Ca
Review №11

Love it

JI
Review №12

Good

Information
1 Photos
12 Comments
4.4 Rating
  • Address:18122 Rockside Rd, Bedford, OH 44146, United States
  • Site:https://mercedesbedford.com/service/?utm_source=GMB%20Website%20Button&utm_medium=Organic&utm_campaign=GMB%20Tracking
  • Phone:+1 440-439-0100
Categories
  • Car repair and maintenance
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Tire shop
  • Vehicle inspection
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:8AM–2PM
Similar organizations