If youre going to do anything remotely technology related like using your phone to pay, using coupons from the app or using an e gift card then dont get in the lane with any of the older looking workers, they have little to no experience and most likely will mess up. If you have a complaint, dont file it with the manager, file it with CVS customer support, the manager doesnt offer much insight. If possible get your prescriptions filled elsewhere, they often take 20-30 minutes for 4/5 customers.

Nice location, they came in clutch when I needed some butter! It was a bit hard to find but they had it!

They need better customer service when it comes to customers pushing the customer service button!

Recently visited because this was the location I chose to receive my COVID-19 vaccination. Efficient, well organized, and staff made us all feel comfortable. Thank you to Ron, Marlen and the rest of the store staff for all that they do, especially in these challenging times.

It’s suppose to be 24 hours they close at 10 and open at 2 am wow I Don’t recomendable for any one choose another one not this one

I have a segway scooter i fold and park it inside where there is no foot traffic by the entrance (just know that this area is known for thieves I could lock a bike but a Segway is different) ENTER WALTER grave yard employee this guy has a bad reputation when it comes to customer service but today was it for me ....WALTER told me that I couldnt bring it inside... (???) its not in anyones way in here nor is it a hazard where I placed it... Luckily today I wasnt picking up medicine. I just hope WALTER IS not there on a day i need to get my medication...Update: maria from cvs just called me and after a couple of calls she inform me that Im more than welcome to bring the scooter inside as long as I obviously dont ride it obviously... thank you so much Maria ^_^Going from 1 star to 5

Came here for my Covid vaccine appointment at 3 p.m didnt get seen till 5:45 p.m and still waiting because I need to confirm with pharmacy they didntake anyone else do that. They are unorganized and way understaffed just the lines to buy something was so bad the lines reached the pharmacy.

Staff are very nice and helpful. Cleaned store and organize.

I love coming to CVS they open when you need them keep up the good work LOVE YOU GUYS

Worst store ever. I had a Covid -19 vaccine appointment and I had to wait 3 hours for their call so I missed it.

The worst customer service I have ever experience not only did I have to wait in line to pick up my waters Because there are no available shopping carts at this location then the only cart that’s available he makes me go and get my waters myself after me waiting in line then I had to wait for the guess The manager was helping While he’s rushing me out of the line I will not be coming back here plus it’s Father’s Day there’s no father day items in the store the cashier at the main checkout line doesn’t greet everyone she didn’t greet me because I was African-American but I saw her greeting other races and I watch the manager as he eyeballed this Latino kid like he was about to steal....

Waiting over 45mins for assistance. Spoke with three staff and even with that effort no service.

I wish I could give them zero! They made me make line 3 times at the pharmacy first time they said was the wrong line then they ask for the patience I’d when at other locations mine was enough 3 time they told me she needs to be present. She just have surgery the day before she don’t suppose to be walking that’s why I came in the first place. Now she’s crying in pain and we have to wait another hour for her medicine. Unfortunately this was the only place that medicine.

I’m always there getting all my family medicines I went there 2 weeks ago to get my dad medicine the Asian was helping me she denied my prescription just because my dad he’s not getting all medication from here Horrible customers services in front store and pharmacy they give you a coupon when purchase some thing if you won’t to use the coupon they ohh there not scan horrible stuff

Awful customer service on the phone. Rude RX staff

My mom wanted to get a cvs card when the man asked for her ID my mom showed her matricula (Mexican ID) and he rudely said he couldn’t accept that, he needed a American ID !!!!

I went to buy some accessories that I needed. Alejandra a nice young lady from the front register was very attentive to myself & the other customers in line. Though the Pharmacy does need better management.

THESE LAMES HAVE ZERO CUSTOMER SERVICE SKILLS. CASHIERS ARE VERY RUDE & MISERABLE LOOKING. FOR SOME REASON I ALWAYS GET LABELED FOR A THIEF HERE. 👎👎 FOR THESE RIFF-RAFF LOPS. WE MUST BUILD A WALL & MAKE 🇺🇸 GREAT AGAIN!

Everything is always fully stocked and as expected from your typical CVS. Only downside is they sometimes have a line problem in the evenings, nights, or at random times. A line at CVS should never take over 5 to 10 min. This isnt a grocery store and no one is getting more than 10 items. Other than that, a CVS is a CVS. Probably the closest one in the area.

Everything you want is locked up and theres never anyone around to unlock it for you, so you go the register and ask them to help you out the person at the register tells you to wait by the item you want unlocked and someone will be there in a bit. You wait around for 5 maybe 10 minutes, no ones shown up yet so you go back to the register, they make an announcement over the loud speaker and say sorry its taking long someone will be there shortly. You go back and wait another 2 or 3 minutes. Still no one but youre fed up this time so you just leave the store angry and just go to Target like you shouldve done in the first place...

I went bought 2 items gave the older lady with glasses at the first register a $50 she gave me change as if I gave her a 20 she denied it for 15 min it took getting her manager and in the register was my 50 she then said some not to good of words in Spanish and its the worst customer experience I have ever had dont go their

There were at least 2 employees just walking around while I waited 6 min and had to press the customer service button twice for bar soap. There were at least 3 other customers waiting like me.

If I can give it a zero I would. The worst customer service at the pharmacy. I waited for more than hour for them to tell me that another prescription was on hold, so I had to wait even more !!! The worst experience ever.

It’s your average pharmacy and retail store where you can buy medicine, makeup, and toiletries. It’s nice that the cashier in the front greets you when you come into the store. I don’t come here to get prescriptions filled because I have seen the long lines and wait times. You can open an account with CVS to rank up points to get deals and coupons. The place can be a little disorganized at times and most of the items are under lock, so you have to ask for a clerk to open the case. They have their own parking lot and there is no drive-thru pharmacy. I come here to buy basic products and it’s always good when you have a coupon to use. The lines for the cashier can sometimes be long because they only put one cashier. They need to add more people to get people out more quickly.

This location lacks management, lines for prescription pick up are the worst I have ever seen, the wait is usually 1hr and thats with all registers open. The front registers themselves are also a long wait. I went there today for a passport picture, the picture quality is Horrible, you only get 2 pictures and I paid $14 for them. DO NOT GET YOUR PICTURE TAKEN AT CVS, some girl at the register did it and she doesnt even seem to know what she was doing, just because she can snap a pic and is able to print them doesnt mean shes qualified to be doing the job, she didnt even cut them right, one of the 2 pictures has a white line on top and I cant even cut it off because if I do I wont measure 2inches anymore, they wont even take them for my passport foto. Needless to say I spent $14 on 2 passport size pictures for nothing. I Do Not Recommend this place to anyone.

The pharmacist that was there today treated me like a criminal just for being there to fill a controlled substance that was prescribed by my doctor. Her attitude toward me was more like she works for the DEA. I am a patient not a felon. Do yourself a favor and look for a local pharmacy where people treat you like a human being. Do not shop here.

Worst CVS ever, I will give minus 5 stars. The pharmacy is a nighnight over 1 hour waiting unacceptable. My prescription taken somewhere else and if you are reading this do the same.

Place has horrible lines they gotta fix that.Other than that everything is great the night main pharmacist is an awesome guy who will help you out extraordinary.

Good cvs but the shift supervisor, Ronald, is so hostile and aggressive toward both his employees and customers. I have been a witness of how unprofessional he is which is why I rate this cvs so lowly. The employees are really nice but you can tell how nervous they feel when he is around. Never returning, just because Ronald is excessively unpleasant.

Pharmacy service was horrible!! Rudest pharmacist i have ever spoken to. Wouldnt recommend coming here for your medication. The store itself and the workers arent so bad but that pharmacy isnt right.

The last couples of times I went, around 8 pm, the pharmacy was properly staffed and the wait was short and the service was super fast.

If you plan to drop off any ups box go somewhere else unless you have time to make a long line just to drop off.

Great store great employees ...no restroom never down fall great place to shop.

I always get what im shopping for but sometimes customer service seems like they dont care.

Came to use coin star and by the time it was supposed to give me the ticket it prompted to ask for employee assistance, went to ask a cashier which happened to be the manager and he told me I had to wait, there was no one to help me. SMH I am a customer as well and didn’t appreciate the manner in which I was spoken to. Very unprofessional, I’ve worked retail for years and we go out of our way for customer service. Not at this CVS.

This is my local cvs, I always had a pleasant time shopping there till today.. one of the product I purchased had a peel off coupons, I took it off to see if it was expired. I go to the cashier and the coupon doesn’t scan. The manager Ronald is called and he is the rudest person I have ever meet. He didn’t acknowledge me, he seemed fustrated and upset. He said the coupon didn’t scan because it wasn’t for that product. I explained to him I peeled it of that product and he elevated his voice saying I shouldn’t of taken it off.. after this incident I will no longer shop at this location.. RODALD should leave his personal issues at home.. no customer should have to put up with his ugly attitude.

Worst customer service ever ! I was accused of stealing ! I always go to this cvs right after work and never have I ever given them any reason why I would steal. Worst Cvs ever . The manager is the rudest person ever !!! I didn’t get his name but he was very rude .

Worst Customer Service at CVS Pharmacy... Pharmacy technician didnt want to refill my prescription just because she didnt feel comfortable... Since I usually go to RiteAid she said for me to go refill the prescription to RiteAid even though I mentioned to her that RiteAid didnt have the medication available. She was Rude and her explanation didnt make any sense to me ... Never going to this CVS Pharmacy again!!!

The pharmacists discriminate against people for reasons of their address, medication type, and quantity. They do not honor your doctors medically necessary treatment medications. They suggest they know better than your doctor.

I would give 0 stars if I could I brought my prescription and been coming every day to pick up and they told me it was going to be ready next day, and now they told me that they have on hold so I have to make another line!!!!! And they are rude

Horrible survive ! In the Pharmacy and on the phone they answer the call and then the put you on hold for like 30min!!! After that they answer all rude! Seriously this Pharmacy needs new nice polite people !!!

The blonde lady with glasses always stares at everybody coming in. Is creepy. The only reason they get 3 stars is because on school days they make the kids leave their backpack on the entrance. I do come and shop here at times but it can get really expensive and the pharmacy gets packed. For the pharmacy you should head there at 10 pm or 11 am.

Horrible service. The Pharmacist Lucy is not professional. She creates a hostile environment for other employees as well as customers. She has a serious attitude problem and is beyond rude to customers.And Im not the only one who feels this way. She needs to go find another job or fix her attitude.

Do you guys do ear cleaning here?

I have been on hold for over an hour..i hang up and call back to CVS and ask for the pharmacy and they transfer me. to no answer. I heard from someone who used to a pharmacy assit. there in BELL that they lower the volume on the phone. RIDICULOUS!!! ANSWER THE PHONE..

Not really it not the money it the time wasted ....last night around 10:30p.m stop bye to buy a Google 10 card,,. Cashier charge me that time I ask cashier it activated? she said yes...(never was)!

The pharmacy service is horrible!!!! I only used them because they are 24hrs. They leave you on hold for 20 to 30 mins. Went there today to get a prescription refilled the lady swore my insurance was no good which she was wrong. Had to call the Cvs on Firestone got it fixed solved in 5 mins. This workers need some customer service skills six people working only 2 helping when the line is almost to the front of the store absolutely horrible service.

Absolutely horrible.... Went in for a prescription they said it would be ready in an hour went back after an hour and 45 minutes and still wasnt ready. Waited another 45 minutes and went back and the pharmacist didnt even touch my order which then the cashier said she would get someone else to get it. This is worst then going to the doctors office. Avoid the pharmacy in Atlantic very poor service and even worst employees

Great store love the make up here

Very dissappointed with this CVS, their pharmacy in particular. SLOW SERVICE. The waiting line to just dropp off your prescription is ridiculous! They send you from one line to the other, only to tell you to get back in line again.

Always open and helpful worth the wait

Lines can get long at both registers and pharmacy. Parking cant be limited at times other than that its great

This is the WORSE THE WORSE CVS I EVEN BEEN IN MY LIFE, HORRIBLE LINES ! BAD COUSTOMER service . I hope the manager Kem gets with the program. Bad bad lines . Is an hour lines to pay .I am not lying! Bad bad

They help people very nice

The worst pharmacy do not recommend to anyone.

I like the front cashiers however the pharmacy staff seems to be annoyed all the time. I only go to this pharmacy because its conveniently located on my way home.

Need more personnel in the pharmacy.

The pharmacy has the worse customer service. We waited nearly an hour to drop off our prescription.

A couple of other reviews have pointed this out as well. They are not 24hrs. They close around 12am. They have no signs of hours but I have gone a couple of times and have found it closed.

I expected good service, but not even that!

Smells bad.

Horrible services. Called and was hold for 30 min, no live person ever answered only recording. had to call back and still was placed on hold.

Horrible service in the pharmacy. They take an hour to attend one person!! Expect to wait an hour for drop off/pick up on prescriptions!

No stars for this location rude pharmacist, inept pharmacist, and staff, incompetent personnel

The worst CVS around they never help you.

40 min to wait in line for pharmacy waste of time

Everything at this location is horrible, from the pharmacy to the customer service in the front store. Seems like no one cares about making customers happy anymore. Im never going back

Worst pharmacy I have ever been to wait time to pick up is ridiculous over an hour wait almost all the time

This is the worst CVS I have ever been to there rude, slow and incompetent, Go to the south gate CVS .Thats how a store should be run.

The pharmacy service is horrible they are so slow and take hours days to get your message, I dont know what it is, under staffed?.. . Ive stood in line for over an hour! And thats with the message being ready for pick up. 😞😲😠😤If I could give ZERO stars I would!!!!!

Fiona the worst pharmacist refused to Provide the medicine even though we had the prescription electronically on our phone, I don’t know why she hates us

Dropped off an hour ago line is taking an eternity plus its only ONE guy named steve . Slow service .

Horrible pharmacy service. And customer service over all. Its sad because it wasnt like that before they started hiring teenagers.

I was on hold for 45 min trying to call in a RX before I just hung up the phone and called somewhere else

24/7 store..but service is so slow pharmacy during the day has two people at pick up...and at nite 8s worst only has one person helping out...service is bad...

Great place

Awsome

I agree with you guys

Fast service

Good night

Terrible service in pharmacy

Because you find what you need and apart from that, the pharmacy staff is very efficient and friendly, especially Mr. Juan

Very long lines to pay customer service a little rough

The best thing about this place is that it is always open thanks to the person who came up with the idea of ​​having it open 24 hours.

Why you can buy asta tortillas 24 hours a day, why hara is cvs pharmacy and massss

In the pharmacy it takes more than an hour to serve 6 people. I pity the service

Good service

The umbrellas are really expensive