5 Stars all the way. We got great deals. The delivery/installation people were stellar. Ill definitely be going back for future home appliances.
They typically have the parts you need at a slightly higher price then you can get online. So depends on how fast you need the parts. Great service however.
We bought a new French Door Refrigerator and a GE gas range last week, they will be delivered tomorrow. Kevin Alcaraz was very professional and very helpful with the best product selection for us. We encountered an issue before accepting delivering, Keven was able to resolve the issue, within an hour, he is professional and polite. Thank you Kevin for the great customer service ! Looking forward to receiving our new appliances tomorrow.
This is our favorite place to buy appliances. We have been customers for over 20 years and have always found what we wanted at good prices. Their support and service is excellent. I would like to commend Matt P. and Triston for their helpfulness, humor, and positive attitude. Thank you, DeWaard and Bode for your service!
My parents always tell me to go here, Im glad I did. Salesman Tod made it easy to sort through the options and I walked away happy with the service we got! Definitely recommend them!
I was in the market for an affordable refrigerator and dishwasher, wanted to shop local and DeWaard & Bode did not disappoint in terms of service, selection, delivery/install, financing options. They will continue to get my business.
My husband likes the low key attitude of the sales people. They dont hound you but theyre helpful.
Very unprofessional service, never helpful. Will not be giving them anymore of my business!
Love this place. Theyre nice, theyre quick, and they deliver! Thank you for making my appliance purchase hassle free.
We just had a simple repair done on our washing machine a few weeks ago. Repairman pulled out our washer did his repair and put the washer back in place with out checking if all was well before leaving. My wife threw some clothes in the washing machine and stepped outside for 5-10mins. When she returned there was water flooding our utility room, thus going through the flooring into my daughters room blowing the circuit breaker!!! We had water dripping out of her ceiling light and water making its way around and underneath the window trim!!! Repairman returned to our home to see what was the matter,and he forgot to put the drain hose back in place...So far nothing really has happened since this incident except they brought fans and a dehumidifier out... We called Dewaard and Bode a few times but with little response or care for the situation!!Out home is 3 years old and a complete custom home that we designed and saved our money to be able to build it!! All I can say is BEWARE of the service you get here. We bought all our appliances here and we regret doing so now.Ive been a lifelong resident of whatcom county and Ive watched them grow from a little appliance store on Front Street in Lynden to a bigger store in Fairway Center in Lynden to multiple stores they have today!I hope this doesnt happen to past, present and future customers.....
Washing machine broke after only one month. Even though its under warranty they said it would take a month to have somebody able to come out and fix it...totally unacceptable, I wont be coming back as a customer.After the tech finally got out there, they said they had to order the part from China and that theres nothing they could do. To anybody reading this review, dont buy appliances here, their service is fake.
A few weeks ago I purchased an over the range microwave. The salesman told me that they had one available in my price range and for my use. When I was checking out I realized on the receipt that the salesman check the box that stated I do not wish to purchase an extended warranty. I thought it was awkward and weird that he did that but I did not see anything. Upon installation of the over the range microwave my wife noticed a huge dent underneath the microwave. That’s when it all made sense as far as the salesman man check in the box for no extended warranty. Michelle Smith did not disclose any kind of damage that the microwave would have. I have pictures of the dent in the microwave and called DeWaard and bode. Very nice lady answered my phone call and told me that she would get this taken care of ASAP. She said she was going to speak to the general manager of the Bellingham location and he would be giving me a call. That did not happen and I have called back many times with no response.
Was shown Innovative modern Quality products built to last.
Worst Service ImaginableWe are now on our second service call for a Thermador Range that cost about $7,000. It stopped functioning about 2 months after purchase. Finally fixed after waiting about 4 weeks without a stove. The service manager was rude and arrogant. The tech installed a new electrical motherboard. He adjusted the cooktop burners because they were set wrong during installation. After 1 day the oven stopped heating again. Wife called the service department. Call went directly to voicemail. Havent heard from them in over 2 weeks. SO after owning the range for about four months, it has only worked for about 2 months. Service is so slow!!!! Ive called Thermador customer service only to be told, they will send a work order. They cant force DeWaard & Bode to fix it. D & B has no interest in fixing anything. If you want reliable appliances youll have to go somewhere else. If you need reliable service youll have to go somewhere else. Run, dont walk away from D & B
Very helpful & friendly
Ethan and Elliot delivered a washing machine this morning to a gentleman, and hauled off his old one. Was very happy with their friendly, courteous manner. It was great that they installed the machine for him. Hats off to a job well done.
Dewaard & Bode was great. our sales person Justin was super helpful in out no problems thank you Justin..
Walked in, told Peyton what I wanted in a refrigerator, he took me right to it and I bought it. Two days later Joel and Castle came right on time and 20 minutes later, old fridge out, new one in. All three salesmen were polite, informative and very pleasant to work with! I bought my first Whirlpool there over 20 years ago and its my go to place for appliances. Thank you gentlemen, it was a pleasure doing business with you ☺ Christy Benson
Welcomed cheerfully and enthusiastically. Jake was knowledgeable about the products and the features and benefits. Was not pushy but very helpful. Answered questions briskly and provided additional information about the new washing and drying machines. Appreciated not being forcefully sold on the extended warranty. Asked for a proposal, got what we requested and closed the deal immediately.
Had a good freezer i was need of.good price,last one.
Ethan and Brevin were great about getting my new stove installed. They were even earlier than arranged but they called first to make sure it was ok.
D & Bs Outlet Store was our first and last stop during our hunt for a new washer/dryer. Our sales guy Kyle was quite helpful during both visits - he knew his stuff, patiently answered all of our questions, made good recommendations about different brands and models, and was personable. We got $100 off in coupon savings on top of an already good price and left happy with the overall experience.
This was our 2nd time buying from Dewaard and Bode - both experiences were great! We went to the outlet and they had really good prices for the same quality appliances at other stores that were much pricier. They offered delivery, install and haul away for our dishwasher, which Home Depot wouldnt do bc of the wiring. Both delivery men were super professional, polite, and efficient. Couldnt be happier w the service and supporting a local business!
They are polite and price match for the dishwasher I purchased. Also they dont charge extra for parts like some places and dont go through third party companies to installation. They were also able to get my purchase to me sooner than quoted do to a cancellation.
Salesman was very nice & helpful. Easy purchase, no pressure, Quick delivery, delivery charge was less than other places & free haul away was a bonus! Prices were not much better than other places.
Igor shkurat was very helpful and informative during the research and buying process. Easy and quick financing over 12months for a great new fridge. Thank you so much for all of your help!
Always bought my appliances from them and they have been great. Good no pressure sales staff and good products. Their service department is knowledgeable and on time, very recommended.
Joe was knowledgeable about the products and helped us decide on the best dishwasher to fit our needs. Very polite and helpful staff.
I got was fantastic. We went to several stores and they had everything in one place and price matched all of the competition and are delivering all at one time. Highly recommend and will defiantly be our first stop from now on.
Your number says it is disconnected in a non-working number I would update that.
On Tues. I called, On Wed. after I got home from work, the repair man came to check my non working refrigerator. On Thurs. morning they called with an estimate. On Thurs. after work I went to their Hannegan road wharehouse. I was given a great deal, and bought a new fridge on the spot. I came home, and before I could finish mopping the floor where the old one had been pulled out from, the delivery guys where knocking on my door. They unhooked the water line, took out the old one, brought in the new one hooked everything back up again, and left within 45 minutes. Very respectful, very professional young men. This was not my first dealing with Dewaard and Bode. And it certainly wont be my last.
Jacob provided excellent service and advice.Prices were great. Bought 4 appliances for our new homeHighly recommended
Got help from Kyle K. who was very friendly and informative.Got a great deal too!Great place to shop!
We have bought appliance at D&B for 25 years, but the communication and logistical coordination with Chris was atrocious. He pushed us to take delivery when we were not ready. Hed set it up and Id end up canceling. One of those was sent anyway to our old house we didnt own anymore. The automated delivery notifications kept going to a defunct number despite three requests to change the number. On the day of actual delivery the crew showed up 90 minutes before the stated delivery window. This experience is unlike any of our previous ones, so Id recommend you deal with someone else or go somewhere else.
Sales rep very helpful. Helped us get the best bang for us buck! Excellent service.
A couple used appliances. Decent selection of new stuff. Nice workers.
Ive found this team to be friendly, knowledgeable, timely, and affordable. Their field service is first-rate; clients I have referred to DeWaard and Bode service have high esteem for their work as well.
Ordered appliances and got a very good discount. They were installed the next day and they even took some other old appliances we had lying around.
I was just window shopping, so to speak. They will extremely helpful in answering my questions I will go back
I took my, one month old, Sharp microwave/convection oven in for repair under warranty as it would not bake a pizza when operated per the owners manual.Never got a phone call regarding its status. When I called I was told the serviceman found it to be operating properly. There was miscommunication between the person who accepted the oven and the repairman.The line I was supposed to swallow is that in attempt to reduce energy usage, ovens dont get as hot as they used to. As if one should accept uncooked food as todays norm.I was told they would call when the machine was next worked on so I could explain directly.After two days I called back and found that Id been put to the back of the line and it would be a couple more before the oven was even looked at.I made the decision to retrieve my appliance and seek help elsewhere.
Terry sold us a whirlpool washer and dryer. Great service honest salesman I couldnt be happier.
Great buying experience. Fast & friendly. Thanks Jacob, well be back, hopefully not too soon!
The staff was exceptionally helpful and knew their products well.
Very happy with my new dishwasher and stove. These guys rock
Igor was great! I was in and out of the shop in 15 minutes with perfect washing machine!
Jacob was the best! Great store, great products and the staff knows their stuff- thank you!
Outlet Store was a great place to purchase our new washer. The staff was friendly and knowledgeable.
Large selection of appliances, reasonably priced, knowledgeable staff.
Found a great deal on a fridge, awesome warranties and good service
We had a great experience at dewaard and bode. Igor Shkurat answered all our questions and was very nice and knowledgable. The staff was very welcoming and we will return for future purchases!
Good deal and exactly what I wanted
Great place I spend a lot of time there
Great customer seevice, attention to details and good services over @ll
They will order parts for you at reasonable prices.
We purchased 5 major appliances from Dewaard & Bode, for X-thousand dollars, upon arrival and installation, the top of the stackable washer & dryer was damaged. Since it was not going to be visible without standing on a ladder or being over 7 feet tall, no big deal. The Dewaard & Bode rep and I decided that a $100 in store gift certificate would be fair compensation, as we had planned on buying 2 more major appliances and spend at least another $1000.00. A few weeks after initial installation we called about using the gift certificate, etc, and they had no knowledge of that agreement, the installer had no recollection of the damage and they were not going to honor our verbal agreement. We placed at a minimum of 4 phone messages to Jordan, the manager of the Hannigan store and our sales person for our appliances. He did not return ANY of our calls and would not talk to us, even when we went to the store, he disappeared, not available. They ended up replacing the top of the dryer with a service person, which was OK with us, but that was NOT our agreement. So, if you deal with Jordan or any of the installers, make sure you get everything in explicit writing, as (he) is a very dishonest person, and in my opinion a flat out liar. We ended up buying the balance of our appliances from Lowes with good results, no problems. Buyer beware at Dewaard & Bode, get EVERYTHING in writing and dont take anything for granted, especially from Jordan.
Awesome experience just bought all new appliances.
Great service. Local. Knowledgeable staff.
I brought freezer from them and it starting have problem i got 5 year warrent on it and the guy want more money to come to fix and it still have problems
Always a great time from when I walk in to the time I leave
Not helpful. Staff isn’t knowledgeable in the products.
Great service, knowledgeable staff. Good experience.
Its great to buy local.
Always great do deal with
The Dewaard and Bode Outlet Center is amazing great staff, prices, and product.Thanks!
Outlet? Clearance? Right! More expensive that Lowe’s or Home Depot!!!
They are extremely over priced
Way to expensive and parts department does not help when it should.
Staff was friendly but prices seemed high for an outlet store.
Great products and services
Lots of selection
Good service.
Service department are a bunch of crooks
Unfriendly staff