I had a great experience working with Will at the dealership! He is extremely knowledgeable and was able to answer all my questions. He worked hard to get me the car I wanted! I never felt pressured. He genuinely cares about customers getting the vehicle they want and making sure they leave happy. If I ever need to buy a car again, I will definitely be going back to see Will!

When my father became ill, it became apparent to us that we would need a vehicle that was both easy to park and comfortable for tall people.It was a no-brainer to choose the Subaru Forester. The comfortable seat height plus the leg and head room made it an easy decision. When I approached John E. and told him I wanted a base model, he pointed out the range of models available, but did not try to hard sell a fancier model. He couldnt have been nicer! Combined with the professional and personable staff at Dewey Griffin, we were able to purchase a base model Forester without any problems. Sadly, my father is gone now, but you should have seen him smile when he first saw that new Forester!Thank you, Dewey Griffin, and John E., for helping me find a vehicle to transport my father.

My boyfriend and I went to Dewey Griffin Subaru in search of my first car. Prior to this I had never owned anything newer than a 1997. Our two stipulations were that it be AWD and it fit our huge dogs. We went in thinking I was just going to look and test drive, but Justin showed us a Subaru outback and we were sold. It was a fantastic first car buying experience, and thank you to Justin and everyone at Dewey Griffin Subaru!! Now our boys have a fantastic adventure ride!

After exploring vehicle and dealership options elsewhere; Brian was a breath of fresh air. He was straightforward, experienced, knowledgeable, and friendly. He was able to coordinate communication etc between two buyers (my father and I), in different locations, with ease. Lori from finance was also great to work with; Being efficient, accurate, and also very friendly/enjoyable. I couldnt recommend the dealership enough, and of course my new Subaru Outback is/has been amazing; Wow - It does it all relative to my transportation needs.

By far the best car buying experience I’ve ever had! All of the staff I interacted with were truly so helpful, kind and not at all like the typical “car salesman” style. They’re not there to haggle you or pressure you. I’ve never felt so comfortable purchasing a car. I can’t say enough good things! Of course I absolutely love my Subaru Outback as well! I will DEFINITELY be purchasing my future cars from them and recommend them to anyone who’s looking to purchase a car!

We were traveling to Birch Bay, Washington when our hatch door became stuck and couldn’t get it open. I called a dealership in Seattle and they said they were short handed and it will take several hours before someone could look at it. So I called the Subaru dealership in Bellingham and Carla, the front desk service attendant, told us what to do over the phone and in less than 30 seconds, our hatch door opened. Due to her expertise, we continued on our way without a problem. Thank you again for being so friendly and efficient. We will forever have a positive memory of our trip.

We brought our 2014 Forester here for an oil change. We both work outside of their service hours so we did a night drop. On the night drop sheet we asked for an oil change and noted that we did not need a call for authorization for an oil change.I called to pay for the service and to request an after hours pick up, and was told the cost was $105.xx (higher than I was expecting since I was told a synthetic oil change was $73.95). I asked if this was just for the oil change and was told yes by a service person named Bob. I then asked to apply the $5 off Valpak coupon and was reminded of the $73.95 oil change price which is written on it. I asked why the stated oil change price didnt match my bill and was finally told there was also a $20 charge for a tire rotation. I didnt ask for a tire rotation and my tire store had just performed this service for free (now my tires have effectively been un-rotated).I asked if I could apply a second $5 off Valpak coupon for the tire rotation, but was told I could not apply both (even though it says valid with other Valpak offers right on it). The conversation was hurried to end before I could contest the charge any further.Its not much money, but Im annoyed that it seems like they are trying to sneak that extra service and cost in. Apparently you need to ask for an oil change without a tire rotation if you do not want that to automatically happen.

I called looking for a specific Forester which was already sold. Kevin stayed on the line while searching the database and found that the exact model will be at my local dealer in August (the local dealer did not offer to search for the car). He then welcomed me to the Subaru family. I am about four hours away from Bellingham and I am not buying a car from Kevin. If this is an example of the customer service and satisfaction Kevin strives to attain while on a cold-call, I imagine that buying a car from him in person would be a very positive experience. If you are planning to visit this dealer, find Kevin!

Class act car dealer. Our 2nd car purchase from Dewey. Vehicle quality on used cars, customer service, professionalism from sales staff and even the finance team is the best you can find. No pressure and no BS. I really feel like they not only care about me as a customer but they care about the cars they offer for sale and what happens after it’s yours.We went the next weekend to buy another car in a different brand and looked in two towns. Extremely disappointed and ultimately didn’t buy a vehicle because Dewey showed us what car buying should be like. I very much respect your effort to do what’s right and know the value of taking Care of people because you can. I work the same way and am often disappointed with my experiences in customer service. I am not with Dewey Griffin Subaru. Congratulations on doing it right.

Moved to the area a couple of years ago and started bringing the car here for service. Mostly little things, but after a tree fell on the highway right in front of us AND we rolled over it, a bigger kind of help was needed. Every visit big or little has been handled with courtesy and ease, especially by Mark T.Thanks for being there when we need you.

It was so great getting to work with Will Glazier! He was super helpful and worked so hard to find the right vehicle for me and my wife. Such a wonderful experience!

Being a manager of both a local and reputable shop; the treatment I have received from upper management of this establishment has been appalling. This has been the worst experience from start to finish with a certain group of people.I dealt with Paul as my salesperson, who was phenomenal. Then to sign papers I dealt with a gentleman named Guy- who to my knowledge was a straight shooter- he advised me of purchasing the extended warranty, to which I accepted. I had a couple of minor things go on and they took care of me on them. Great.Six months later I’m having major engine problems. I take the car to the lot and within 24 hours David (my service advisor) called me and warned me of how extensive of a bill this was going to be. I politely reminded him of the warranty I had purchased and he told me that he would look into that and see what he could do.Roughly another 24-48 hours goes by and David once again reaches out and informs me that the warranty that Dewey Griffen sold me will cover nothing on the vehicle, due to aftermarket parts that were installed before I had ever purchased the car.David’s communication skills are above and beyond, and whoever does pay roll over there needs to bump his wages before he realizes how good he actually is.So the warranty is a waste of time and money, and Dewey Griffen instead of doing the stand up thing, and trying to work with the client, tells me to pack sand or pay 80% of retail for the repairs. And “they will cover the rest.”The people whom I have worked with and have excellent Report with are: David in service, and Happy in sales.Brian the service manager has been the least helpful in my experience.I cannot in good conscious recommend this dealership to anyone looking for a new-certified preowned- or used vehicle. Take your business elsewhere.

Sharon and the team at Dewey got me into my dream Subaru, and I couldn’t be happier! Sharon was funny and sweet but more importantly honest and completely transparent. It felt like buying a car from a family friend, not a dealership. I was super skeptical of the dealership experience, but Dewey redefined the car buying experience for me. She met the price I saw at other dealerships in the area and broke down all the financing options for me so I could make an informed decision. She was super patient and had awesome email communication before and after our appointment. Sharon, you rock, thank you!

I HIGHLY recommend the team here! Will(sales) sold me the exact car I was looking for(which was kind of luck), but he made it very easy, stress free and wasnt pushy at all. I am kind of young, and had been written off by other dealers in the area, but not here. They treated me with respect, just like they would any other customer.The car then turned out to have an issue with the motor mount, which I didnt find and bring it in for until about a month and a half after buying the car. The replaced it in the most efficient way I had ever seen from a dealership, and it was complementary. The service advisor, Kyle, was amazing, he also made the whole experience very stress free, which is unbelievable for car issues.

This place is top notch! Huge thank you to Kyle and the whole service team for always taking great care of my car. I won’t take my subi anywhere else! Keep up the amazing work! Cheers 🤙🏼💜

Great inventory selection, Paul my salesman was super sweet and very knowledgeable. He made the whole process smooth and relaxed. 10/10 recommend to see Paul!

I had the pleasure of working with Dewey Griffin on a community event a few years ago, so when it came time to upgrade my old Subie, it was a no brainer on where I was going. So glad I did. The process from start to finish was great. Very transparent with costs, fees and extras. I felt informed, never forced or rushed into making any additional purchases or decisions. It truly was deserving of the 5 star ratings. I also can’t say enough great things about Will G. my salesman. He was patient with all my questions, and was very kind and thorough in his answers. He was awesome, and made the experience fun. I’d highly recommend going to Dewey Griffin for your car needs, and ask for Will Glazier to assist you in your search for your perfect Subie...you’ll be glad you did.

I have been taking my Subaru in for regular maintenance since 2015. Jeff in the service department is always so kind, has wonderful attention to detail, and reaches out to keep me informed when my vehicle is done and ready. I always feel safe and secure with the staff

This place blew my expectations out of the water. Will Glazier and Guy Morris were two of the most genuine people I have dealt with in terms of any business transaction, period. Fair pricing, upfront with expectations, and as about as transparent as it gets in this line of work. I did not feel like I had to haggle all day and make it a grueling experience.Of course I love my Subaru, but this review isnt about that. Will Glazier goes above and beyond for his customers. The main takeaway if you work with Will: LET HIM SHOW YOU THE INITIAL TEST DRIVE! If youre like me and havent kept up with the latest and greatest with more modern vehicles, he does a very good job at showing you cool features in the car that could be regularly used.I know when my wifes lease is up for renewal we are definitely coming back!

I made an appointment for my college kid to get a recall fixed, an oil change, plus a couple of other small issues repaired. The dealership picked up and dropped off her car and the charges were so reasonable. So happy to have found a great dealership for service.

Great place! Great service! After shopping at different dealerships all day, this dealership had the most pleasant environment by far. Will Glazier was very kind and personable as well as provided an excellent experience for my first dealership purchase. The whole process was smooth and stress free. I highly recommend him for anyone looking to buy a new car without any of the games!

Cane in for an oil change. They were done quickly. The staff is nice and helpful. My car still seems to be in one piece. :)

Awesome customer service. Great employees. Explain everything that was wrong my car to me. And they are very compassionate. I highly recommend going to Dewey Griffen Subaru.

Had a great experience at Dewey Griffin Subaru. Folks were all very kind, worked quickly to get me the car I wanted and didn’t waste my time with other dealership style games like flashing brake lights and other undocumented mark ups. Will G. was a wonderful salesperson to work with! He was very knowledgeable and took the time to show me all of the safety features and how they work (Subaru was new to me so this was very helpful!). He was fun to work with on this deal and I am very happy with how it all turned out!

Just got done buying my 3rd car at Dewey. As always my experience there was 2nd to NONE! I LOVE THOSE GUYS! Great deals, no pressure and beautiful cars!! I am always treated very well and I always get cared for very well whether its a purchase or service call. Everytime! Ill always use Dewey!

Great experience and Will Glazier was was amazing!!! Didn’t feel rushed or pressured at any point! Just got back from our second visit with Will on how all the technology works! And a free car wash to boot :) thanks Will and Dewey!

I always get my maintenance done at this place despite the distance (I come from Vancouver Canada) because of their fast and honest service. They don’t try to up sell you unnecessary parts or service. Moreover most of the time you don’t need an appointment for basic service. They also have a nice and spacious waiting area.

The guy at the car wash is the nicest person ever. Hes always been . Love him.

I had a great experience shopping for a car since my wheels on my old car where ready to fall off!! Brian Smith and Brian the manager of services did an amazing job helping me get a new car and also take care of me all the way through the process. I would highly recommend using them for your next purchase or getting your vehicle serviced by trustworty folks. Thanks again.

Happy Thanksgiving to the Dewey Griffin Subaru team! I remain profoundly grateful for the cheerful, kind, and professional experience of purchasing a new Forester from Dewey this past summer. I had given up the search in frustration with dealers near me, but sent an email with a simple question late on a Friday evening. Very early Saturday I had a reply, and within 90 minutes a deal was closed. It would have gone even faster, but for a request concerning my trade-in that took some time to run down. Three hours later I arrived in Bellingham and took delivery of my new vehicle swiftly and easily. I offer a special shout out to Gage Daniels, Heath Warner, and Guy Miller who together made everything so easy. Above all Id like to acknowledge a vanishingly rare quality among todays auto dealers: the authentic empathy, care, and down-home sincere friendliness of a family-owned operation. What a breath of fresh air! Thank you!

Due to my work schedule it is very hard for me to come in and service my car. Dewey PICKED UP and DROPPED OFF my car like it was nothing. Plus they are always so nice! I love my dealership!!

In for oil change, brake light out and A/C problem. Faulty relay was replaced cured A/C, rest routine maintenance. Very satisfied with my visit.

Within a couple days I was able to test drive a new 2021 Subaru Forester and make a purchase. John was a joy to work with--taking the time to help me navigate all the new features since I was previously driving a 2010 Ford Escape. I never felt pressured during the experience and left feeling like I got a very fair deal. I look forward to working with John/Dewey Griffin for the life of my vehicle.

Mark over at Dewey Griffin was super helpful. He was able to get me in on the same day and help me better understand my car so we could work out a solution. Very positive experience. I look forward to working with you guys again in the future.

Gage Daniels was incredibly helpful and patient throughout the entire buying process. We went back and forth on e-mail due to my incessant questioning and he was always quick to respond and went above and beyond to get the information I asked for. When it came time to go into the dealership, Gage had everything ready when I walked in the door and the transitions between staff members to complete my paperwork/financing were seamless.The dealership itself has a large open lobby with plenty of space for social distancing. They have done a great job with taking the necessary precautions for Covid.Thanks to the whole Dewey team!

I saw the specific 2021 Crosstrek in the color I wanted on the website. I called them to ensure it was there since I was going to be driving from down south for it. They didnt have it right then, but called me back as soon as it was available. From the second I walked into the shop, I knew this was going to be different from every car buying experience Ive ever had. Will was friendly, upbeat and hilarious and put me at ease, without making me feel like I was being taken advantage of. You could tell this team of people really cares about their job and doing whats right by the customer. Will helped me find the best trade value for my car (and caught a feature or two I had overlooked) and was up-front and honest at every step of the way. I was able to get a fair trade value for my vehicle and take home the car of my dreams. There is a reason this company was ranked #1 for customer service and Ive already recommended them to a coworker!

Solved my problem (rear gate not opening) quickly over the phone so I didn’t have to bring my car in.

Great place for service. Great deal on a new SUBARU

No support for the brand. Avoid. Sales person(Tony) lied and pressured my 78 year old mother(and to me, her son)on a new car purchase. The dealer south of Bellingham vastly out bid them (on invoice and on trade). Something the salesperson at Dewey Griffin said could not be done. They have consistently refused any and all warranty work on her 2011 Outback (current trade in). To which Ive had to call Subaru of America to complain to get them to address basics(failing cvt torque converter, common issue). Not supporting the warranty and brand is great if the car does not need it, but ours does constantly at 53k(fuel pump, drive train mounts, cvt trans, inner tie rod ends, etc.....). They over fill the oil on changes, and dont use the factory recommended full synthetic which makes the car run exceedingly rough with poor mpg. Id like to write something more positive, but their behavior(constant warranty denial) over multiple years (2011 to current) is mildly frustrating to say the least. Weve not had anywhere near this experience with the German cars weve had.In response to the owner, lucky for you, I copied all the records and correspondence in relation to the old 2011 Outback. It certainly did go to your dealer for oil services and denied warranty(letter dated July 17th 2015). It does not surprise me you have no idea what is going on. Your either ignorant, in denial, or obfuscating, neither of which is terribly appealing. You can see the current service sticker and in typical fashion, the car came back over filled with oil and under inflated tires(under 30psi). The cabin filter(see pic with debris) was never checked or changed(supposed to per schedule). Would you want your 80 year old mother(compromised) breathing air from this? Air filter left filthy. Pretty tough checking these, which took all of 60 seconds to change. This is how a car leaves your dealership after an oil service?After replacing the garbage oil you use (synthetic blend, not full synthetic) and setting it to the proper level (per manual), it runs smooth and quiet. Funny about that.Instead of vilifying your customers, why not actually properly service the car and address the repair/warranty issues with them?In response to the service manager, Mr Carlson, I have pictures and documentation on both my Mothers cars, and for good reason. Here is what the plugs(under warranty/contract) looked like after visiting your dealer for service. It is no wonder the car could not idle properly(over filled oil and burnt/shot spark plugs). One would think after the horrid experience(complete denial of warranty, bad service, etc..) with her Outback, you guys might treat her better after purchasing another car from your dealership! Please change your practices and support your customers. My Mothers old Outback was taken in on trade by your dealership and resold by your dealer! I find it interesting you have no idea whats going on.Regards

Avoid this company for servicing. They over charged my Wife and left us with a poor quality repair.

I live in Alaska, and recently purchased a Subaru Forester with Dewey Griffin. The entire staff were over the top accommodating! From driving to the bank and fed ex on my behalf, to driving the car to the ferry dock, these guys were exceptional! I give them a five plus star rating and highly recommend them. When you go, be sure to ask for Dan, best car salesman I have yet to meet!

I purchased my first new car from Dewey Griffon, and I could not be more satisfied. I left the dealership feeling like there is likely no better dealership out there, or if there was they are among elite company. I had the pleasure of working with Will Glazier, who made the experience extremely easy and smooth. As a first time buyer I was quite nervous coming to a dealership because of all of the nightmare stories I had read and heard of, but Will made me feel as though I was a real person not just a fool to make tons of money off of. He was extremely helpful in helping me understand the benefits of the car I was interested in through great explanations and was a great resource for me to ask all kind of questions to. He is definitely someone I would recommend seeking out if youre in the market for a subaru or any car on Deweys lot. I cant imagine there are many people out there who will be as patient, genuine, and helpful as Will. Once I went back to discuss payment, I was introduced to Guy, who was also extremely friendly and a blast to work with. Guy was very straightforward and explained things in such a way that even being a first time buyer, I could understand what I was being told and offered. Guy was also very clear about the benefits of each option and explained to me which things could potentially be more useful than others. I was worried that once I went back to discuss payment all of the snakes would come out to try and squeeze me for every dollar, but after going through the process with Guy, I felt like I was being told my options but not pushed into anything. After working with Guy, I truly feel like I have a much better understanding of laws, titling, financing, and also why they are the way they are. I would and certainly will recommend Dewey Griffon to everyone looking for a car and looking to talk with genuine people, who care about there work, but also care about you as a person. Plus its not often that you get to have a car salesman who is also an incredible musician like Will, or a finance specialist like Guy who has an arsenal of funny jokes (truly funny) and an incredible past. Thank you Will and Guy, and thank you Dewey Griffon Subaru. You have definitely gained a loyal customer!Note: Not only did the experience make me feel cared for and good, but the way that everyone I worked with talked about the business and the family that runs it really made me feel like the dealership takes care of its employees and cares about its customers and community.

First time buying a car at Dewey Griffin! Great experience. Top-notch service. Did I mention free Car Washes? Sharon was helpful and supportive during the process. Appreciate working with people who obviously care about the car buying journey.

As I was perusing your website, looking for a a car for a friend of mine, I came across a review I highly disagree with and felt compelled to comment. I live in Bothell, but ended up buying a car at Bellingham Dewey Griffin Subaru because of Tony Benavides customer service, gentle manner (not pushy) and product knowledge. I recently used their service department as well. I have had experiences with many dealerships in the past, and can tell you that Tony has a unique style. I have referred friends and will continue to refer them since I had the best experience when I purchased my Subaru Forester at Dewey Griffin.Sincerely,Beth Friedland

The salesman was presumptive and pushy. He had difficulty remembering to keep his mask on his face, taking it off to talk several times and on the test drive he made comments like I “seemed really anxious”. After the test drive he stood far too close for comfort and he patted my shoulder while we were asking questions about the vehicle. I already don’t appreciate unsolicited physical contact from strangers, but it’s a pandemic too. The dealership kept contacting me via email and I explicitly said I wasn’t interested in the vehicle as it didn’t fit exactly what I was looking for. They continued to send me emails—one of which literally just said, “Was is something we did?”—so I admitted to having an unpleasant experience with one of their salesmen to which I received no correspondence or apology.

Bought my first car here.Salesmen are very honest and helpful. Even the mechanics work fast when in due for an oil charge or need any maintenance.

Will G. is the man. He is very well versed in vehicle technology, updates, features and benefits of all the Subaru models. I very much appreciated his openness, willingness to hear all questions and take the time to help you make the best decision for you and your family. Not to mention his music will absolutely blow your mind. Thank you for your time WILLDABEAST and only the best to you and your family.

Great service. Great pricing.

Absolutely A+ all the way around. Salesman Dan and Mark in the Service Dept have earned my business for life. I went in there in a total jam, worried about my 2015 Forester, which I had to abandon a couple weeks ago in Bellingham. They helped me get it over to the service dept from a parking lot across town, and then Dan set me up with a test drive of a Crosstrek and spent lots of time with me talking about all the offerings there. Totally nice guy, never pressure at all, just informative and pleasant the whole time while they were checking my Forester in for service. I was intending to trade in my Forester because of some chronic problems, and the breakdown was like the last straw. Then I got the call from Mark just now telling me it was still a great car, just badly needed some pretty simple service. He was clear and patient (I am not a car guy) and courteous throughout. Even the junior tech guy moving the cars around the lot was polite and funny when I was there. I live in Seattle, but I will now drive past five other Subaru dealers and and maybe 50 other brand dealerships to get to those guys at Dewey in Bellingham the next time I need anything car related (from a wash to new car). This is just the way it should be done.

Friendly staff and quick service

Heath is amazing and so is the Car Wash guy Pueblo or Pablo was awesome.

Recently upgraded my Forrester, originally purchased new at Deweys. Couldnt have asked for a better experience or price. Awesome salesmen, Justin and Will, were so friendly and just all around great guys. Guy helped us with the loan and we got a great price with affordable terms. I have had my cars serviced there for years and great service department as well. Trustworthy, friendly and reliable dealership.

Great business that didnt make me feel any pressure to walk away with something that might not be a perfect fit. Make sure to ask for Will, hes an awesome guy and a friendly salesperson!

Extremely easy to do business with. My Salesman Randy, as well as the entire staff were friendly knowledgeable and accommodating. I would definitely recommend doing business with them. They were also very COVID-19 conscious. Great dealership.

I recently went to Dewey Griffin Subaru in all honesty expecting the worst. I personally have had a very bad time with mechanics and dealerships but Dewey Griffin was different. They made me feel welcomed and like a person, not like just another customer. A very kind, gentleman named Hunter greeted me in service and was extremely helpful with everything. I was relaxed and was able to ask questions. I was very satisfied with their service and work and will be bringing my car here again.

Bought 3 cars here - hands down best dealership in Whatcom County.

They did a fine job on my car but it took way longer than expected and then quoted online

Paul Bascom is truly the best of the best. Answered every question I had. Never made me feel pressured or belittled. Extremely customer service focused. I went in for a car and left with a car... and a friend. An absolute master class.

Paul is by far the best sales person Ive ever met. He made the whole buying experience fun and straight forward which I truly appreciate. Thanks Paul!

Dewey does it again, what a great car buying experience. Brian Smith and his manager provided a positive experience from beginning to end. I found my dream pre-owned car there and bought it for a fair price. This is my fourth car from Dewey; a pair of Outbacks, a Forester and now a Porsche. To top it off, free car washes! Thank you Brian and the Dewey team, youre exceptional in every way!! Highest Recommendation

Had an great sales experience when I called and made a last minute appointment on Friday afternoon to view used Subaru’s.Will Glazier was patient and listened to what I was looking for. He was very knowledgeable about the Foresters. I chose a used 2015 and he went above and beyond to locate some missing accessories while I was in finance. I’ve purchased many vehicles over the last 30 years and this was one of the fastest and least stressful experiences I’ve ever had from sales to finance. I would definitely recommend.Tina Wallen-Hermann

Dewey Griffin was a super low pressure experience. They accepted my first counter offer and gave me good advice on financing and insurance. They gave myself my family the full service experience with drinks, a comfortable lounge, light food, a friendly dog for the kiddo to play with while I was signing paperwork and were accommodating when I wanted to check in on a free things before finalizing the sale. They offered free car washes and reasonable oil changes. I can highly recommend the said experience at Dewey Griffin.

Excellent experience!Paul Bascom, is really knowledgeable and helpful sales consultant. A+++ serviceHighly recommend

These guys are so great. I worked with Randy & Sharon C. Both went out of their way to make sure that I was being well taken care of. Lori in accounting got me a great deal as well. I highly recommend these guys if youre looking for a new or used carThanks so much...

Did a great job covering all the aspects of the car.Great jobThank you.

Dewey Griffin Subarus service team is incredible. They went above and beyond to make my car as safe as possible, at the best price. They have earned my respect and continued patronage. I was very impressed.

Super pet friendly. EMC working great!

A swift and pleasant service experience.

Tony was amazing in getting me my new car i will be back soon to get my wife a car im coming back just for tony thanks so much for your help

Stewie griffin subaru

Pretty awesome place. Went to look at cars and was able to browse without being pressured. The sales staff was awesome and gave me the run down on what was in the price range I was looking for. Found a 09 Honda, Civic and decided that was the car for me. The buying/financing part was smooth even with some computer hickups. The staff was very attentive and willing to answer questions. Very satisfied with the whole process and would recommend Dewey Griffin Subaru for any car purchase.

Outstanding service A+ company all around. Wouldnt take my subi anywhere else.

Got my first car here! Such a great place and environment. All of the staff are friendly and looking to help you out. I recommend seeing Tony. He was such a great help and friendly person to aid us in car buying. He had recommendations and you can truly see the care and thought he put into helping us.

Went to get my oil changed and Mike helped me out. It was the best oil change with kids I have ever experienced. Everything was decorated for Christmas which my little ones loved, there was a child play area and Mike made everything so easy thank you Dewey Griffin and especially Mike!

Elliot Lorden is amazing.

Best price for detailing in the area, fantastic job too

We have lived in Bellingham for just over a year, and owning an older Subaru Outback, were glad to find Dewey Griffin Subaru. They are both very professional and genuinely honest and decent.Today our car started and died repeatedly as my wife tried to leave Safeway and drive home. We put a call to them, as they had had done some work on the car a few weeks ago. Within half an hour one of their mechanics, Jack, appeared checked everything he could in the Safeway car park and got the car running again-all at no expense - except to his and the firms time. I know they have literally hundreds of good comments, but todays good deed just brings us up to the present moment, in the midst of the challenges of corona virus cautions. We feel very fortunate to have such a great Subaru repair center nearby to turn to, and to experience kindness and such responsiveness from all of their staff.

What a great experience purchasing our new Subaru Forester at Dewey Griffin! Our sales person was Will and he is fantastic! No pressure and he is so very knowledgable about the cars that we felt very comfortable working with him. I think one of the best qualities about Will is that he listened to us and what are wants and needs were and did not try to sell us something we did not want. Very professional!The whole dealership is very clean and neat with very friendly folks. During these rough times during COVID we felt very safe and had no worries about cleanliness or safety. They have it all covered! Highly recommend this place when you need a new car!

Bought my first car from Dewey Griffin Subaru and my experience was great! Kevin Graham was the salesman who helped me, and he really is what sold me on not only the crosstrek but being loyal to the Subaru brand. He was informative, made me feel comfortable, and assisted me with everything I needed in order to purchase my first car. I would highly recommend this dealership and Kevin for anyone buying a new vehicle.

Wow!! What an amazing team here. I am so amazed at how helpful, calm, and easygoing everyone was and felt no pressure whatsoever. I was really nervous about buying a new car, but i feel like i made the right decision with these guys. Thank you to Will, Kevin, and Guy especially for all the help today! You guys rock, see you at my next carwash!

Brought my car in for some service. The staff were friendly, professional, and prompt. They gave me a ride to another part of town so that I could do some work and run some errands while I waited. When I returned to pick up my car, I discovered that they had cleaned the exterior of my car. I appreciate their thoughtfulness and their good customer service.

The service team at Dewey Griffin is spectacular and very helpful. From the second you pull into the shop, you are greeted by someone, and if you have to wait, everyone in the office is willing to see if they can help out the team. They are not seen sitting around, and seem genuinely appreciative of the business. Shoutout specifically to Mark and the guys who work driving the shuttle for their professional and positive attitudes. Thank you all for your hard work during this difficult time of dealing with Covid-19.

I got my Nissan Rogue today from Dewey Griffin Subaru. I saw the car online and did everything through email. Gage was so patient in explaining and sending pictures of the car via email and phone. We finalized the offer via email and I went into the dealership to buy the car today and it was real quick and Gage made it super easy buying process for me and I already decided to buy my next Subaru from here. I was not just guided with the car that I brought but also on various Subaru models. There was no hidden agenda and everything was upfront and straightforward. Gage and Guy were super friendly. Thanks for that. I would strongly recommend this dealership for any Nice car buying experience 👍

My daughter and son-in-law recently bought a Cross Trek and liked working with John Evans, so decided to contact him about a new car. It was a really good experience. John knows his cars and took the time to explain and help us understand the amazing technology that is built into today’s cars. Plus he is very personable and easy to talk with. We purchased an Outback and were very happy with the way John and Lori worked with us. Highly recommend them.

We found our salesperson, Elliot Larsen, to be very personable and knowledgeable without applying any high pressure sales tactics. Instead, he answered all of our questions and allowed us to compare multiple models. We had come in with our focus on one model but after our test drives and seemingly endless questions Elliot helped us determine that another, less expensive model would better serve our needs. Dewey Griffin definitely puts customer service at the top of their priority list. We are very pleased with our experience in purchasing our latest Subaru. Thank you Elliot, Kevin, Guy and Cheyenne.

I recently financed my first car through here with the help of Gage Daniels, and it was a great experience. He wasn’t pushy, and worked hard to get me the lowest monthly payments possible, which is awesome because I’m a poor college student. Highly recommend!

JUST THE BEST!MY FIRST NEW CAR IN SEVENTEENYEARS.JOHN WAS TERRIFIC!KIND AND PATIENT.I AM ABSOLUTELY THRILLED.WITH MY OUTSTANDING NEWOUTBACK SUBARU!THE OUTBACK SUBARU IS EXQUISITE TODRIVE.AND AT EVERY MOMENT YOU FEEL INCREDIBLE SAFE.THE WHOLE EXPERIENCE WAS TRULYPERFECT.MY SECOND DAY WITH MY NEW SUBARU WASSTILL A STUNNING EXPERIENCE.THANK YOU DEWEY GRIFFIN.THANK YOU JOHN.AND EVERYONE THAT WORKS THERE.WITH HUGE RESPECT,Kim Darby

I had a lot of requests that had a really fast timeline that needed to be met. Bruce was beyond incredible and kind. He made sure I knew everything about my new Ascent and felt comfortable with it. I live in Montana and it was well worth the drive to purchase from Bruce. As long as he is there, I’ll be purchasing there and recommending my family members.

Take your business elsewhere. I’ve purchased a lot of cars in my life and never, ever had an experience like this, which included being lied to and having credit issues leveraged to try and force a bad deal to take advantage of me and my wife.I made the mistake of first approaching this dealership to lease a new 2020 Forester Touring. I was told by Lori Bockwoldt (the finance manager) my wife and I were approved for a Lease (after running my credit). Then she provided the numbers. The dealership offered less than the minimum KBB trade-in value for my 2017 Forester Touring (which was in excellent shape with a top-notch tint job), and only took $1,000 off of MSRP. I tried to negotiate, but they knew we had credit issues and refused to budge. It was a bad deal. So I went shopping. I found other Subaru dealerships (south of here) would sell me the exact same vehicle at Invoice, give me $1,500 more for my trade-in, and one even offered to tint the new vehicle as part of the deal; the difference was more than $3,000 in savings. The problem is these other dealerships couldn’t secure a lease because Dewey’s inquiries had lowered my credit just enough to where other dealerships couldn’t get lease approval. So, I went back to Dewey and asked Lori to confirm we were approved and able to move forward (taking a bad deal, but now having no choice if we wanted to lease a new car). She said yes. A day later she got back to me and said I was denied because there were new multiple credit inquiries (which she said were “red flags” to the lender), and some incorrect employment issues (they claimed my employment was something it was not). So, the catalyst for this mess was the fact I went shopping because Dewey was giving a bad deal, and now had new inquiries from other dealerships. And this was after I was “supposedly” approved (and she told me the approval was good for 14 days!). Now we’re unable to secure a lease anywhere. Dewey wasted more than two weeks of my time, lied to me about approval, and then created the very situation that caused the deal to fall apart because they tried to overcharge the sale and undervalue my trade-in (causing me to seek a better deal elsewhere, unaware doing so would destroy any chance to secure a deal). Once again, two different Subaru dealerships south of me offered me more than $3,000 in savings for the same thing Dewey was proposing.None of this would have happened if Dewey offered me reasonable trade-in and sold the vehicle at a reasonable (or even competitive) price. So be wary; this dealership will try to gouge you if they think they can, they will lie about approval, and those who have credit issues can find themselves locked out of securing a deal anywhere else.

We recently purchased a 2020 Forester from Dewey Griffin. Tony Benavides was our sales representative and we were delighted with our service. He was extremely informative, non-pushy, and well educated on all things Subaru. Best car buying experience we’ve ever had.Benjie and Naomi

Hi they a very nice people

I would absolutely recommend this dealership to anybody that is even relatively interested. The sales representative that I worked has got to be one of the kindest and most welcoming people I have ever met in my life. Very informative, without pressuring you in any way. I will absolutely continue give my business to them. Thank you so much Tony Benavides!

It was a fine experience. They accommodated me and I was thankful.

Didnt end up buying from them but John is an upfront salesman who prioritizes your needs and your buying experience.

Perpetual free car wash with car purchase, I hate washing cars, love it.

After totaling my car and a couple weeks of turmoil, I came here and was helped by Will Glazier. His service was excellent, he is professional, friendly, and committed to his job. He hooked me up with a sweet car thats likely going to last me a great while. Hoping not to be back soon, but when I need a new car this will be my first stop down the line! :)

Honesty, and sound integrity are the characteristics that permeate the entire staff, and this is why I decided to come here again and make a second vehicle purchase from them. They are by far the fastest, easiest, and most transparent dealership I have ever worked with. No back and forth, no games, or gimmicks. Michael Robles our sales person, was patient, knowledgeable and took his time explaining little details, I felt like I was dealing with a friend not a salesman. Never felt pressured. My 9 year old son even said what a nice guy he was! Showed us car history reports and took us for a long test drive. We got a way better car than we ever dreamed of thanks to Michael. Heath the sales manager worked on our tricky financial situation, and like Michael, you felt like you were talking to a trusted friend. He went above and beyond and took his time to get us a great finance rate on our loan, he was so patient and did not give up until I was satisfied! Then Guy, who handled our paperwork and warranty, was so friendly and had the patience of a saint. Explained the warranty to us in detail, and was very informative. Guy went through all the legal paperwork with us and again I felt like I sitting there with a friend. The Dewy Griffin team excells in customer service. Also I would like to mention they are very family friendly, they were great with my son, and they have a little playroom. Fresh popcorn while the kids watch tv, an awesome state of the art coffee machine, and a very clean and spacious facility. Another nice feature is free carwashes if you buy a vehicle from them. This is the only place I trust in Whatcom County to buy a vehicle!

I had been doing research, test driving cars at different dealerships, looking for the Right car. I walked in to Dewey Griffin and met Brian Smith. We talked about what I was looking for in a car and how much I wanted to spend. He showed me cars in my price range and gave me the time I needed to feel comfortable deciding what was right. I appreciated his broad knowledge and willingness to answer my questions. Ultimately we made a deal on the car that I’d been looking for. I am so happy with my car that I keep looking for reasons to take it out for a spin. I am very happy to recommend Brian Smith and the team at Dewey Griffin. Great people. Great cars.

We worked with Bruce Fleet and he was perfect! No salesman tactics and treated us fairly throughout the entire process. The rest of the team helped explain the car buying process in a way that this first time car buyers could understand. I would definitely recommend this dealership to our family and friends.

We had a really great experience buying our used 2014 Subaru Forester here about a week ago. John Evans and Will Glazier assisted us. They were both attentive, helpful, knowledgeable, and upfront. The whole experience was easy and enjoyable.