I can not even express the amount of gratitude I have for Belle Bridal and Kaylyn!Last weekend I left Davids Bridal feeling completely discouraged and heartbroken. I gave Belle Bridal a call last minute hoping to turn the day around, and Im so glad that I did. Kaylyn was able to make time for me, and while I was there, they helped me truly feel like a bride for the first time. They listened, cared, and made me feel super comfortable. Not to mention, Kaylyn is hilarious and will make you laugh throughout your appointment. Its like shopping with a friend and professional stylist all in one!I have endless praise and appreciation for Kaylyn as well as Belle Bridal. I highly recommend them to anyone who is is searching for the perfect attire for their big day.
Maddy and Belle Bridal was absolutely amazing! Very attentive and super sweet! She made this experience just perfect for me!
The shop was beautiful, clean, Kaylyn was my stylist, she was so welcoming and helpful. I ended up coming alone to my fitting appointment and she went above and beyond to help me pick dresses and get in and out of the dresses. She went the extra mile and took pictures for me to send for an opinion. Kaylyn especially was very good at telling me which dresses were a good fit for my body type without in anyway sounding degrading or rude very very professional girl! I really appreciate her helping me find the dress that was perfect for my day! Highly recommend her and the shop!
I last minute was able to make an appointment during the pandemic to come in and look at wedding dresses! I am so thankful I was able to as I found the dress I wanted! The staff was fully attentive and helpful in listening to all of my critiques or wants for my dress.My only complaint is that communication could have been a lot better. After I ordered my dress I was never contacted about the status of the dress. I never got a phone call that my dress was in, I had to reach out to them. As it turns out, they didnt have my correct phone number and I had to correct them after my dress was in. Also, the veil I had picked out never arrived and it was incredibly difficult to get any updates about it. I had to be the one to contact them for updates. About two weeks before my wedding, it was clear the veil would not be here in time and I had to go in and pick a new veil. The lack of communication added unneeded stress and made it difficult to know what was going on with my order.
I had the most WONDERFUL experience shopping at Belle Bridal. The selection and service was excellent. Our consultant Kaylyn was AMAZING! Knowledgeable, efficient, and super fun. It felt like she was part of the family! She had incredible advice for making this important decision, and put absolutely no pressure on me to make any choices before Im ready. 10/10 would recommend to ANYONE!
Kaylyn is amazing. She’s kind, sweet and personable. Dress shopping isn’t easy but w her help it makes it way better. I wish there was more like her!
I came in feeling extremely shy and not used to being the center of attention, but Kaylyn made me feel so much more special. She not for one minute made me feel like anything less than a princess, and I was so cared for, and felt so brave and comfortable. Even though I am still uncertain about my wedding date due to the circumstances of the world, no one pressured me an inch, and I left certain Id found my dress, which will wait for me as long as I need it to! Thank you Kaylyn!
I had the best experience at Belle Bridal last Saturday with Kaylyn. She helped me find some amazing dresses and unexpectedly I found my PERFECT dress and said yes to the dress. Thank you Kaylyn for a day Ill never forget!
I had an amazing time at Belle Bridal! I worked with Kaylyn who was absolutely wonderful! This was my first bridal appointment and I went in not knowing what I wanted at all. Kaylyn was so kind and helped me figure out what styles I did and did not like while also giving me great general tips about wedding dress shopping. I am so grateful for such a fabulous first experience shopping for a wedding dress and encourage anyone to go to Belle Bridal and ask for Kaylyn.
Belle Bridal is a Beautiful Salon with friendly staff, an amazing dress selection, and gorgeous atmosphere. The best part of our visit however was our consultant Kaylyn, who made us feel comfortable, and treated us like a member of her family. Her warm and inviting charisma paired with her extensive knowledge in bridal made for the best consultation ever! Thanks Kaylyn!:)Will recommend this Salon to anyone in my life who’s planning a wedding!
Kaylyn was super helpful and made me feel comfortable and excited the whole time! She was really friendly and a great stylist to work with. :)
Had an amazing experience helping my cousin shop for her wedding dress! Kaylyn was awesome at assisting us in narrowing down choices, making my cousin feel confident and heard (both in the dresses she was trying on and the choices she was making). Will definitely recommend to others I know shopping for their own wedding dress.
This was such a great experience! I went in a little nervous and unsure what to expect for my very first wedding dress shopping experience, and Marayah made us all feel at home and was such a great help! I found my dream dress here right away and couldn’t have imagined going anywhere else. Thank you Belle Bridal!
Kaylyn was phenomenal! She was great at communicating and listening to my friend who is getting married next August. The atmosphere of the shop was wonderful and Kaylyn was extremely accommodating and willing to take us last minute. Go to Belle Bridal and ask for Kaylyn!
Let me first say that I had so much trouble finding the place but I think that was my own fault seeing as I didnt realize that it was located within a building and not its own singular location. That being said, Im so so glad I went here for a bridesmaids dress for my sisters wedding. I stopped in 2 months before the wedding (pushing it real close) looking for something chiffon-y, good in the heat, and within a specific color ranges. The ladies told me I would have to find something off the rack and there was not enough time to order something. Understandable and no problem for me, they had about 10 options that worked color wise between sizes 10-16, and I think im a 12/14 so some fit and some didnt but there were 3 that wouldve worked well. They let me take however many I needed to the dressing room and left me alone (which I appreciated) checking in occasionally. The one I ended up choosing needed a little hem and shortening of the straps but thats it (got that done at Gown and Glove Consignment). I just felt like it was a really relaxing shopping experience compared to a Davids Bridal or shopping online. The selection may not be large enough for some people but for my predicament they had exactly what I needed and I wouldve been stressed for the entirety of my dress shopping experience if I didnt decide to stop here first
I was in a bind and forgot about get a very specific color vest for a wedding I was the best man in and no one had this color or size in stock except belle bridal and they seriously were a huge life saver. And they let me borrow it for free with the term that I bring it back because it came off a mannequin hahaha they were great definitely recommend!
Kaylyn provided AMAZING service when my daughter and her cousins came in for an appointment to try on dresses. Moms and aunts and siblings all engaged virtually through a text chain of photos and videos and Kaylens expertise and care created a wonderful extended family experience! Thank you!!
Marayah was so sweet, helpful, & such a hype girl! If you are able to have her as your assistant while at Belle Bridal, you are one lucky girl!
Bad bad bad. Avoid this place at all costs for menswear rentals if you can. First of all, they do not answer the phone. You have to contact them through Facebook messenger. We literally spent months trying to contact them via phone to no avail. Before our wedding we go in to pick up the suits (one blue for the groom, the rest navy for the groomsmen). Take them home to find out that the order is messed up, one of the groomsmen suits is blue as well. We try to call them multiple times. Nothing. Drive all the way back to the store to find a sign on the door that says “Closed for staff training”. TRAINING FOR WHAT?? Not how to answer the phone! They finally answered the phone after us calling them repeatedly and pounding on the door. Fortunately Jim’s Formalwear who they are contracted through was able to correct the mistake and get us another suit next day. Then, when the groomsmen went back to return the suits, as they told them too, they were also closed. This place is such a headache. We were almost late to our rehearsal dinner because we were trying to deal with them. It really stressed us out the days leading up to our wedding. I would recommend anyone avoid this place as they are incredibly difficult to work with.
Kaylyn was amazing!! She was very sweet and helpful with everything that I wanted! I will definitely be going back to this business for bridesmaids dresses!!
Great experience here getting my dress at the pop up in Everett mall! Terrick was thoughtful and patient. Also great at clipping a girl in to make any dress look amazing!! Good selection and pricing at the sample sale.
Belle Bridal was both my first and last stop in searching for THE wedding dress. Everything was perfect--the environment, service and selection made for a fun, exciting day that ended with saying yes to the dress! They have a great selection of gowns--enough to have tons of options but not so many that its overwhelming to sort through. They had lots of traditional styles as well as the unconventional, which I appreciated. Corinne helped us throughout the selection process and made sure our visit was spectacular. She was funny, attentive, and deftly offered suggestions when appropriate but always listened to what we were asking for. She helped us find alternatives, accessories and offered experienced recommendations to help me figure out what would work best for me on my wedding day. I was apprehensive about going gown shopping during COVID, but we scheduled an appointment and had the boutique to ourselves. Everyone was very considerate, wore masks the entire time and made the whole experience very comfortable. I expected wedding dress shopping to be fun but stressful, however, at Belle Bridal it was pure fun! Thanks to Corinne, we had an unforgettable day and I found the dress of my dreams. Thank you Belle Bridal! I highly recommend this shop.
TLDR: They are incompetent at providing suit rentals! I was left scrambling last minute. Mens Wearhouse saved the day.The long story: my 3 groomsmen and I got measured at Belle Bridal. I later decided to order a try-on to see how the suit would fit. Try-ons cost about $50 each. Belle Bridal lost my measurements and I had to go in a second time and get remeasured. I was advised that a try-on takes 1-2 weeks from when it is ordered to arrive.About 2 weeks later I never got notified that my try-on had arrived so I called the store, apparently it had arrived days earlier and was ready but no one called me. The suit looked great but did not fit. I ordered a slim fit. The body of the suit was made for someone twice my size while the arms and legs were so snug I couldnt move them. I looked comical. It was like they thought I had a potato body with toothpicks for arms and legs.Because of this poor fit I reordered another try on. I got remeasured, a third time, to verify measurements for the second try on and I left the store thinking theyd submit my order ASAP, which is reasonable. I also asked my groomsmen if they wanted a try on because I had other guys in my party with similar body types. Two weeks later, I called again to check on my second try-on and to order try-ons for two of my three groomsmen. To my wonderment and amazement, my try on had not yet been ordered! Two weeks later Belle Bridal still had not sent my try-on order to Jims Formal. They said they would send it in the next Monday with the other two orders.Several weeks later, I called again to check on the order status. The orders were still not submitted. I was told they werent submitting the orders until later because body sizes change and they wanted it to be as close to the wedding as possible. That is not what I asked for. I was trying to get ahead of the game.After about 7 weeks when I was told Try-ons take 1-2, they finally came. At this point I was about 2.5 weeks from my wedding. One groomsmans suit did not fit him for the same reasons mine did not fit me. My second try-on still did not fit me either with the same issues. On top of that, the hemming on one of the pant legs was completely unsewn! On top of that, the white shirt I ordered was dirty! It had dirt on the collar, shoulders, and smelled strongly of cologne. It was obvious they didnt even wash the shirt. In the middle of a COVID pandemic, this was absolutely unacceptable. I didnt even bother having my other groomsman try his suit on, I returned the 3 try-ons and my then fiancée (now wife) requested a refund. We completely cancelled our order. The one star on this review is because Belle Bridal provided me with a full refund. This was 2.5 weeks before the wedding. Belle Bridal intentionally waited until it was crunch time after I was well ahead of schedule. They completely ruined the experience for me and my guys.I dropped the try-on suits back at Belle Bridal and drove straight to Mens Wearhouse where my experience was completely different. They took care of me, they didnt just measure me and send me on my way. They measured me and fit me with different sized pants, shirts, and jackets to make sure the measurements actually fit. They did have to make adjustments from the measurements to accommodate my larger than average legs, shoulders, and arms. They saved the day from the disaster that was Belle Bridal and Jims Formal. Not only that, but my actual suit came in about a week early providing me with adequate time to make changes should any be required. No changes were required because it actually fit! I was able to keep the suit for the extra week free of charge. All the other suits also fit my groomsmen.My wife and I were completely dissatisfied with the service and capability of Belle Bridal and Jims Formal. They are completely incompetent at their job when it comes to mens suits. It is apparent they focus and give priority to women and their dresses.Suit renters be warned, avoid this place.
Over the years I have bridal dress shopped all across Seattle, Vancouver BC, and have had some awesome experiences at some wonderful places... but this was by FAR the best!!! It’s all thanks to our incredible consultant, Kaylin. She was the most attentive, positive, encouraging and knowledgeable bridal dress consultant I have ever experienced. We shopped for my cousin’s wedding and she felt so cared for by Kaylin in such a genuine way. Kaylin made our day something meaningful and fun that we will always remember. Once you power shop for wedding dresses all the shops blend together after a while but Belle Bridal will always be remembered thanks to our incredible experience with Kaylin.
I came here to get my bridesmaid a dress in May of 2021. She found one that was beautiful but was in the wrong color and size. One of the employees at Belle Bridal told my Bridesmaid and I that they would be able to order the dress in her size and the correct color for my wedding. It took a month for the dress to arrive and when it did the dress was too big around the bust and was dragging on the floor when my Bridesmaid tried it on. They refused to give her a refund, a partial refund, or to exchange the dress and now we are frustrated and stuck as to what to do next for my wedding is in a week and we are unable to do alterations. Very displeased with the lack of communication and accomodations from this bridal shop. I understand that it is either my job or the bridesmaids responsibility to get the dress tailored and/or altered, but they told us specifically that they would order it in her size and they sent us one that was much too large. Brides/maides, if youre planning on ordering a dress be sure to do it WAY AHEAD OF TIME just in case something like this happens to you. I will be taking my business elsewhere from now on.
Anna is amazing! Such a sweet & caring person! She helped me find my dream wedding dress!
Both Maraya and Kaylin (Kaylin helped with first appointment) were so helpful! Maraya was so kind to get me in same day And even went passed closing- without a single mention of time- no reminding that the time is almost up etc. she just let me shop, try on and converse. I’m thrilled that I found my dress with Maraya and Kaylin at Belle Bridal!
Mariah and Terrick made me feel like a Disney princess when trying on wedding dresses!! I had a great experience and my dress is absolutely stunning.
Anna was wonderful to work with! Shes so kind, patient and knowledgeable. Beautiful store with plenty of dresses to choose from.
So nice! Mariah made me feel like a princess!!
The wedding industry is tough right now and Anna @ Belle Bridal has managed to make it through this pandemic (plus a move) being as awesome as ever. She cares about her clients and keeping everyone safe. Getting a hold of her to make an appointment is super easy and she is fabulous to work with.
This elegant shop with friendly smiles greeting me made me feel so welcome. I WAS so excited to get a dress for a wedding and I had amazing service they have a bar! Great selection. Beautiful location downtown fairhaven. Worth the girls day to spend with my daughters and family friends.🥰
Anna and her crew are professional and help you find exactly what youre looking for with thousands of options, within your budget! The choices, fabrics and atmosphere are superb and has a welcoming, accepting and laid back vibe. I highly recommend!
Wonderful service from Anna and a great selection!
Belle Bridal was great and I purchased my wedding dress here. Anna was very helpful, informative, and supportive. I felt no pressure at all throughout my experience that I feel some other stores sometimes put on customers in order to make sales. She listened to what I wanted and simply wanted me to find whatever dress I felt the most beautiful in.
I had a pretty good experience during my appointment with trying on dresses; however, with their transition to a new reservation system I was never confirmed about my appointment until I called nearly a week later to confirm/book my appointment.Then when I showed up for the Champagne Experience, they didnt offer the champagne (I had to ask about it about half way through the appointment), but they were out of stock so they went to the store to get it - which is pretty good recovery of a situation in my opinion but I was asked if I wanted to stop trying on dresses while they went to get the champagne. Then I was charged for the appointment, even though when I booked the appointment it said, and still says, Appointments are FREE. When you authorize your card, NO CHARGE is made. We charge for no shows and cancellations under 24 hours and it is a $50.00 non-refundable fee but pretty please we really dont want to do this! When I called for an explanation/refund, I was not offered a refund but offered a credit towards a dress. Why say appointments are free is there is no way this appointment can be free...Overall, dresses are beautiful, but the customer service is lacking in my opinion.
I used this shop for my wedding dress and day of coordinator and absolutely have zero regrets. I drove from Marysville and would recommend any of my friends to do the same. The shop owner and people were so helpful and amazing even with my indecisive self. Seriously recommend! Thank you sooo much, Belle Bridal!
I went in needing a super last minute bridesmaid dress and Terrick was so so helpful and overall amazing!!
Upon entering, we were greeted by a store employee, not dressed to impress. Very straight forward and very loud he had asked me in front of other customers and other Bridal appointments what my budget was. After telling him, his body language and facial expressions made me feel extremely embarrassed. After learning my budget was too low, I still tried on dresses to get a feel of ones I may and may not want. Although the man was helpful and tried his hardest to get a sale, he was also talking non stop about himself, his wedding, and his favorites. I felt rushed and he even walked in on me while I was undressed at one time (by accident) but still. I had a terrible first time dress experience. I did not feel like it was a special day for me and the overall experience was embarrassing. The store itself is beautiful, but the urgency on finding a dress in time for its 8 month delivery process as stated by the man really made me not want to buy anything from that store regardless of budget.
I bought my dress here and they are the sweetest most understanding people here. I will always 100 percent recommend this company.
I had a good experience over-all, but when spending that much on a dress, I am STILL in utter shock that I picked up my dress in a pink trash bag. Also, I asked about alterations directly and was told about an amazing seamstress who had once altered a dress almost 7 sizes, just to find out at pick-up that they have no in-house seamstress. Rather, I was given a slip of paper with their recommended alteration spots in town. Not a huge deal, I just wish that someone would have made this clear. I then asked if there was any policies created in case they mess-up and was reassured with an oh, they wont! ...But what if? When I asked one girl about the nice dress bags she responded with Oh, like a show box? NOOOOO, not like a show box! Like a GARMENT BAG... I purchased my own online. I would have almost preferred that they purchase these bags and just add it to my bill. I would have known none the wiser, and been so much more satisfied knowing my dress was safe until the wedding day. Instead I left with my wedding dress in, an almost-comical, pink trash bag, and a slip of paper to contact someone else for alterations.BUT my dress is everything I imagined, I had a really great time with everyone I encountered, and all is good.
Anna is great love her dresses, she knows how to make dreams come true
The owner helped me throughout the whole process, she was super patient and attentive. She gave me honest feedback on how the dresses looked on me, which is very appreciated. Im so grateful for Anna and cant wait for my dress to come in March.
Great service! Great People, will always reccomend!
I would highly recommend this shop. The ladies who helped me were just wonderful. They were completely inviting and totally helpful. When I got there they had already chosen some dresses for me. The shop is totally worth the drive. All the dresses are gorgeous. They actually carry plus sizes and can order them up to a size 32!
Best place to shop for wedding gowns and brides maid dresses great service and kind employees! Even durning this pandemic they follow all the rules for covid-19 great place!
I had a great time at Belle buying my dress! My consultant was knowledgeable and professional, and my dress arrived early and in perfect condition. I found the selection of dresses to be wide, which was awesome since I didn’t want lace which is very popular right now.I’d recommend Belle Bridal to anyone for their wedding dress!
Was just in Belle bridal today February 2nd 2019. my best friend was in there picking out a wedding dress and I am so happy to say she found the perfect one. I do wish there were a bit more staff there it was hard to find one at times when we needed questions answered but overall this bridal shop is very kind and very helpful and definitely made our experience pleasant!
I thought I was lost for sure when covid19 closed all non essential stores, I had no wedding dress and my wedding date was fast approaching. I cannot express how happy and relieved I was when I found Belle Bridal, in Bellingham, WA, was open for appointments.What an incredible experience, their management was above and beyond helpful, patient, kind, focused and determined. I am truly grateful for Anna, from Belle Bridal, she was there for me every step of the way, she was incredibly attentive and patient with me, I had no idea what I was doing. I never imagined I would find the dress on my very first day but we did! Anna has a gift, if you are lost and need direction go to Belle Bridal! With Annas guidance she helped me find the style that I was most happy with and from there we narrowed down our picks until we found the perfect dress. The store itself was beautiful and the dresses!!! I had hard time picking just one! I wish we could have more than just a wedding day to wear Belle Bridals beautiful selection. I am so happy with the dress we found and so relieved it will be ready before my wedding.If you are searching for that perfect dress I strongly encourage you to go to Belle Bridal, their dresses are beautiful, their prices are amazing and their staff feels more like family, which is especially nice if covid19 prevents you from sharing this experience with your family. I would give more stars if I could. Thank you Belle Bridal, I love my dress!
The owner is ABSOLUTELY amazing! Had such a fun experience! Definitely recommend for any brides looking for their dress. They have an amazing selection of different styles and colors for gown.
I dont typically leave negative reviews, but Id like to help spare someone some time when it comes to this shop. It needs some love as far as making it look clean and up to date. The carpets were dingy and nothing I would want a wedding dress to be on. The staff was not as nicely dressed as Id anticipate for a wedding shop where they are hoping customers will be spending hundreds of thousands of dollars.
I placed a last minute order for a dress shirt through Belle Bridal the Monday before our wedding. The woman who helped us place the order gave fantastic service, but unfortunately must have mis-measured me and I got a shirt that was clearly 2 size too big for me. I hung it up until after the wedding an honeymoon were over having Tried it on and to my surprise there are absolutely no returns or exchanges of any kind!I paid $60 for the shirt and $25 for overnight shipping, I was specifically measured for and I absolutely wouldnt fit unless I grew 4 taller and gained 70lbs.
The Belle Bridal staff were the best! They were very personable. They listen well to my daughters budget and style needs. Though she had a preconceived notion of what she wanted she ended up buying something more stunning and in budget. We enjoyed the champagne toast and were well served. I would highly recommend them.
Worst Experience Ever!Honestly, if you are looking for a stress free wedding planning I highly recommend do NOT step foot into this store. The only person who was helpful was Georgina, and sadly she doesnt work there anymore.The ladies that work at this store, literally have no experience with customer service, I feel more welcomed at Value Village! Such a high class boutique that made me feel like they dont even know what they are doing.My best friend is getting married, which should be the happiest moment of a girls life, they made it the most difficult time. The bride is like the most sweetest girl I have EVER met, and Im not just saying that because she is my best friend. Anybody who knows her, will say that she is the happiest girl you will ever meet. And seeing her upset was very devastating.A lot of people told us not to do service with Belle, but we decided to give it a try, biggest mistake of our lives.I really hope this saves a few future brides from extra unnecessary stress.Her dress is coming in 3 months late, which only gives her 2 weeks before her wedding to alter everything! So due to the short amount of time left to alter her dress, her alterations will now cost 3x as much! How does that make anyone happy.This store is horrible, and the people working there have no sense of sympathy or anything. Extremely rude, I was very disappointed.
They have such and incredible selection and dress sizes normal people wear!
Worked with Sineka at Belle Bridal for over a month to order 9 groom suits-she was awesome! Super attentive, very quick to respond to questions and made the process extremely easy. With all the stresses of planning a wedding, Sineka made this part simple.
Was looking for a wedding dress and as soon as I walked in I was greeted with great customer service and the ladies that work there helped so much. Found the perfect dress for me. Highly recommend this place. Im a unicorn since the dress did not need to be altered at all and was straight off the hanger.
Belle Bridal and Formal house has to be the worst experience in customer service that i have ever been involved in. I was in this shop in June of 2012 looking around for a wedding gown. From the moment i stepped foot in the door i felt uncomfortable. I had an appointment and i stood there for a good 10 minutes before the lady at the counter even bothered to ask me why i was there. Finally the consultant asked me a few questions and took me to the very back of the store where they keep their marked down gowns. She said, I just want to see what size you even be so go ahead and just choose any dress. I wear a size 13/14 pant. I exercise and play sports so i have an athletic build, and i am a generally confident woman, but this lady... i felt like she was just determined to make me cry! She took me into the dressing room and said, You have over a year until your wedding, you should lose some weight. I told her to take the dress off of me and i left. This is a place that is supposed to make women happy and excited for their wedding. They are supposed to help you with one of the hardest things in planning your wedding. WORST SERVICE!!!!! come to find out she was the owner/ manager. DONT WASTE your hard earned money in a place like this!
Belle Bridal recently changed ownership and wow, that’s exactly what the store needed! When my bridesmaids and I walked into Belle Bridal we were instantly catered to. The staff there were all so nice and helpful! Let me tell ya, this was a breath of fresh air after coming from Alicias Bridal, where we were basically ignored the entire time we were there.After choosing the dresses I wanted my ladies to wear (in a color that seemed impossible to match everywhere else) I ran into some snags and thought it wasn’t going to be possible to get the dresses in time. But after I spoke with the owner, Nicole, she reassured me they would do whatever it took to make it happen. It was truly an awesome experience dealing with someone who genuinely cared about me, my bridesmaids, and my wedding.I would recommend Belle Bridal over any bridal shop in Whatcom County!
Fantastic tic place to find your dream gown. Super helpful staff very friendly and knowledgeable. Dresses to fit any budget
We had some communication issues, but they handled it very professionally.
The friendliest and most accommodating staff ever. They had a beautiful collection of dresses which helped me find my pinterest dream dress. I highly recommend going to them if you are getting married. The prices were more than reasonable, and the quality as well as alterations were on point. A huge thank you to Belle Bridal for helping make my day stress free. Never had any doubts and that left me plenty of time to stress over other wedding stuff. - your very happy Vancouver BC bride turned wife xox
My Company Did some work for them. I pulled cable, installed new switch and get their internet and credit card working upfront. She never paid for the work I did.The work was done for Anna Lorenz who was or is the owner.
Good prices but hoping for more selection.
Love this bridal shop
I am a bride who is VERY unhappy with the service at this shop. I did buy my dress here and my sales lady did try to help me and provide a good service. However I think she stands alone at this place. My dress needed to be taken in and hemmed, it was their suggestion that I hem it now and wait till closer to my wedding to have it taken in. Fair enough, sounded good to me. As the time creeped closer to my wedding date I was finding it IMPOSSIBLE to get in to see the seamstress. That lady has the best job ever because she never seems to be at work. I live in Canada and was trying hard to make it happen, unable to make it down there the 2 half days she worked I had no choice but to bring my dress home. I paid over $200 to get my dressed hemmed there, not to mention the cost of the dress and the tiara I purchased. It was clear that I wasnt happy and they made NO effort to try and help me. When I got my dress home and found a bridal shop here to help me out, they were more then happy to jump in and help me even though I didnt even buy it there. When I put my dress on for the first time since it had been hemmed, it was TERRIBLE! The hem job was so bad, it was uneven and there was a seam that was visible because it flipped up due to the way she sewed it. UNREAL! Over $200 and it was awful, the bridal shop that I was at suggested I call them and ask for some kind of refund. I knew there was no point because Belle Bridal wasnt interested in helping me when my dress was still there so I knew I would be wasting my time and I was already stressed out enough from their lack of interest in customer service and their HORRENDOUS hack job they did on my dress. I will NEVER recommend this bridal shop to anyone in fact I would like to say dont bother going there at all, even if you find a dress there you like, the service isnt worth it.
So helpful! Did everything I asked for from start to finish.
I found my wedding dress here! Both girls were attentive as really fun!!
I could not be happier with the service at Belle Bridal! I am so happy I ignored the negative reviews, because this store is under a new owner and she and her girls are absolutely phenomenal!I highly recommend putting Belle Bridal at the top of your list for go-to stores when wedding dress shopping. I have so many good things to say about this boutique! I set aside a day to go dress shopping and had started out at Davids Bridal in Burlington. After a not-so-pleasing experience there, being paired with a stylist who gave me and my family complete anxiety, it was a breath of fresh air going into Belle Bridal.Anna - the owner - is magnificent. She is accommodating, friendly, and laid back. I felt like I was with an old friend - which, to me, is extremely important. She was patient, and she never tried pushing a sale or her opinion just to make me like a dress, although she did show different add-ons that were available if I felt the dress was missing something. Without even knowing it, we stayed an extra half an hour after the store closed, and even then she never rushed us.The system at Belle Bridal is fantastic. Instead of DB, where all the dresses are in the bags, and sorted in a way only the employees understand, Belle Bridal has all of their sample dresses hanging out in the open where you can see every detail of the dress before trying it on. See one you like? You just let them know and theyll take it to the fitting room. You can try on as many as you want! The waiting area for friends and family is clean and very comfortable, and there are plenty of mirrors for you to see yourself in a dress at every angle.They carry a GREAT variety! Ball gowns, a-line, fit and flare, mermaid, lots of bling, no bling at all, beautiful lace, no lace, different colors, etc.I ended up finding a dress that brought me to tears, and although I didnt buy it that night, Anna was totally understanding of me wanting to sleep on it. She called me a week later to follow up and ask how I was doing, and welcomed me back into the store on my lunch break to try the dress on one more time. I am so excited to continue to work with her and their seamstress when it comes time for alterations!**My dress came in A MONTH earlier than anticipated!
Anna, Thanks so much for all your trouble, love the extra pictures you did!!!Mom from Erik and Lizzy Shirk wedding.
3 women working. Not one of them asked to help my friend, who in the end actually bought a dress here. When she finally went to the counter for help, they were rude and acted too busy.
Didnt do what they said they would do. Are bad with timelines.My bridesmaids dresses were the wtong color. Took 9 months to get the dresses. They promised tuxes would match colors. After bought the dresses tuxes didnt have colors for our dresses. The prices kept changing after we already ordered the dresses. They didnt steam my bridal dress till the day before the wedding and were closed so I couldnt get it. But I checked in with them and caught that mistake Just in time. And picked it up the week of the wedding. But the steaming still was late.. frustrating... not awful....but frustrating
I went their a few weeks ago, the store manager helped me, she was very rude! Made me feel terrible for wedding dress shopping. Ill never go back!
Good selection but not as visually appealing. Lots of their dresses are more poofy and low cut so if you like that kind of dress this is the shop for you.
Horrible customer service. I had to try on dresses by my self and when told it was a second wedding the worker sent me to the clearance rack and ignored by style preferences. I WONT be back.
I loved it here! This place is great!