I needed a storage unit for a short period of time & Extra Space Storage filled the bill. It is kept clean & the hours of operation were very convenient. If I ever have the occasion to need storage space again, Extra Space Storage will be my go to place for great customer service!
Had a great experience over the phone with Matt at the Bellmawr New Jersey location. I called the location after I received error messages on the online website. He honored the online price as my personal information was already present. He took the time with me explain everything in detail.I just hope my experience today transfers and continues to be as exceptional as today, starting my storage unit experience with Extra Storage.
Great facility/units. The property and staff were extremely helpful and knowledgeable to my needs. I would highly recommend Extra Space Storage to friend, family, and strangers. One of the best things is the location it is right off of 295. Right before it meets 42.. thats what made my mind up and Im glad I came to Extra Space Storage.
Our experience at this location has been AWESOME! The store manager, Adam, was so knowledgeable, helpful, honest, professional, extremely personable and friendly, and able to give us the best options to suit our storage needs!! He was thorough in his explanations and presented information to us in a way that allowed us to make the best decision for what we needed. We felt super comfortable with him and he gave us the space we needed in order to make the right choice on which size unit to get based on our income and the amount of items we have. It wasn’t at all “sales pitchy” and he didn’t add pressure on us to make a decision, just presented us with options and gave us his honest take on everything which made us feel really comfortable!! We highly recommend this facility!!!
Been renting a unit from this location for almost 1 year and have never had an issue. Really appreciate Destiny’s help. Never any issues.
Destiny is so helpful & knowledgeable! She was very patient with me picking out my first storage unit and explained everything in detail!
I needed a unit ASAP. From Stephanie who setup the reservation to Adam who finished everything else I was taken care of swiftly! Did I mention all if this was 3 minutes before they closed? Love the customer centric service so far!
I dealt with Adam today, he was very courteous, responsive and helpful. My experience with Extra Space as a whole has been very pleasant and I would recommend them to anyone looking for a storage unit.
This manager Allison was great! She was extremely nice and down to earth and explained everything well. The small unit was great for what I needed but it was a bit pricey, by the time taxes and admin fees were added I paid $187 for 2 months!!! Not sure if I’m gonna keep the unit that long but the manager was nice and helpful.Great location as well in Bellmawr! Thanks Extra Space
Such a great place! So easy to deal with! The young man that works in the office(I’m sooo sorry I can’t remember his name & he has helped me every time), has been so super helpful & accommodating every time I had to contact directly… answered every question, offered assistance, & was so friendly when doing so! Thanks so much!!
Adam was especially kind and helpful. Moving and storage is can be a very stressful time. Having Adam walk me through the rental process so patiently really helped take a burden off my shoulders. I would definitely recommend this facility and will be happy to come again!!
The person on duty when I checked in to my unit was really polite and helpful.
First time renting from Extra Space. I have several other units elsewhere. The facility is clean. Adam went above and beyond to assist me, as I am out of state. Everything went smoothly and I highly recommend them for your storage needs!
Adam went above and beyond helping me find the right size storage unit!! The place is clean, and safe!!! And I would recommend it to everyone
Adam made sure my experience was amazing! Clean units, easy move in and amazing customer service! Come see Adam for all your storage needs!
Hassle free and super fast. Had my unit in less than 15 minutes!
Great staff assistance, friendly and professional!! Clean spaces!! Highly recommend!!
Friendly and nice storage place. The staff are super nice and helpful!
Staff went above and beyond to accommodate my requests. Thank you Adam and Matt!
There was not a unit in the size that I needed when I first applied for one online. I received an immediate response from Adam and he worked with me for over a week so that I got what I needed on moving day. He was very kind and helpful, as was Matt who met me on the day I arrived and showed me the unit. The place is very clean, not crowded and easy to use. The staff is great and the facility is very close to 295. Overall a very non-stressful and great experience! I also want to note that this place was recommended by Marlin from the Lawnside facility when they also did not have a unit open for me. He was also very kind and helpful!
Adam and the crew at Extra Space are always courteous and professional every time I call there or stop in to go my unit. My compliments to mgmt and ownership of the Bellmawr store!!!
Facility is very clean and convenient. Adam was great at showing my area and providing information. Easy to make arrangements online.
I have been with extra space storage for well over 10 years. I am very happy with them and Adam is very nice and kind and very helpful. I would recommend your facility to any one. Thank you for your services.
My storage experience was great. Very clean. Adam was friendly & cheerfully answered my many questions. I will recommend this location to friends and family.
Adam its fantastic. Goes out of his way to make sure everything is ok and even sent pictures from his own device to mine so I could see the storage space! I highly recommend.
Highly recommend. I needed a place to store some furniture super short term and Extra Space helped me accomplish just that. Customer service was excellent. Adam was super helpful, friendly, and reserved us a unit within minutes. Will definitely recommend them to all friends and family in the area!
I remember riding the carts around like it was Mario Kart. Good times 😌
Hassle free. Even with move out/ cancellation was very easy. Alan checked in on me and the storage unit. Highly recommend for all your storage needs.
This was my first time renting a storage space. Adam could not have been more helpful. He was professional. He made the entire process easy. He made sure we got the best rate. I would highly recommend renting a storage space from Extra Space Storage.
Adam was great. Answered all our questions and was very informative. Made the whole process a lot easier.
Many repeat experiences with Rental units for both long & short term.Adam goes over & above to meet our needs with size & location of units.Clean & well run.
Our Extra Space storage units are perfect for our business. We appreciate the various methods of docks and ramps for every type of truck or car we have to load and unload. The location to all the roadways in the area is perfect. Electronic access in and out of the building and storage units is easy and well provided. I would recommend Extra Space Storage to all my friends and businesses.
Staff was most helpful. Answered all my questions and went over all options with me.
Great place to store your belongings
The area is bright and clean. We are moving from one unit to a smaller one and are very happy with the contactless way of going about doing this
Easy to use, friendly and helpful staff!
I think Adam is a great help and was always for all the help good bless and stay safe. Erik
Matt made the process of renting a unit quick and painless. The rental process and requirements were thoroughly explained and straightforward. I would rent here again!
We were between here and a slightly more expensive CubeSmart space. We toured this one first and felt no need to even tour the other one. Adam was kind, knowledgeable, and accommodating. Would recommend.
Matt was very helpful. He took the time to show me different size units that were available & answered all of my questions!
Very, quick, easy, friendly service with a mask. Matthew Hann assisted us. On Sunday afternoon I called to check the price and the woman I spoke too( who was really nice herself) and she told me price, I said, thanks ill be in first thing Monday and just hung up, wasnt tryna be on the phone for hours, well, to our satisfaction when we walked in Matthew said are you jim ? Here this lady had my name in the system ready to go. We were in and out. Thanks mam and Matthew,!!! I would recommend this place to ANYONE with storage needs. And the prices are GREAT!!! 10 OUT OF 10 rating....
Very professional exceptional customer service very polite and i understood everything
Matthew and Adam are really nice. They work with you and provide peace of mind.
Extra space storage is a great facility for your storing needs. Even so much, I use them for my business storage also. What I like the most is that the site is very clean and takes extra steps to keep it secure. For short term or long term, ESS is a great storage facility for any of your needs and would recommend to anyone.
Great Experience Great customer Service
Excellent service. The facility is very clean and I always feel secure when I go there
Excellent service. Wonderful and clean storage units. Would recommend to friends and family to this storage units.
Awesome experience, management is kind and will work with you
The process was easy. The representative was knowledgeable, efficient & friendly.
Its a decent temp controlled storage place, but wow its gotten expensive. Its a bit worn around the edges. A few broken or missing overhead lights and motion detectors hanging by wires cause theyve been forcibly moved. Light over one of my units out for over a month. Ive been there a long time and have seen several employees come and go. Most are pretty helpful. I just loathed the 3x last year that they raised their prices to reflect the, market.... yeah.. no....
Adam has been great! Very helpful in providing attentive service, showing us all the available options and cost considerations. First time renting space so his guidance has been invaluable. Facility is well lit, clean and easy access. Thank you!!!
Everything was as expected. The staff was helpful.
I wouldn’t use any other facility to store our things! We went there because my mom stores files there from her business. The price was good and the facility was clean. Any sort of issue we ran into was quickly and courteously handled! Adam was especially helpful when it came time to close our account. I highly recommend Extra Space Storage!
Great customer service!I walked in and I was received by Jacob Hernandez. He quickly helped me with a last minute rental, which I was not expecting since I had just walked in with no appointment. After he verified if any unit was available, he quickly showed me the unit, to make sure if the size of the unit was what I was looking for. He make the process very quick and easy. Thanks to his help I was able to move everything same day with no problem.Very pleased with the customer service
Awesome place, customer service was the best. Guy on the front desk very friendly and helpful. Would recommend this place
Thanks for helping me
Adam was very helpful thank you
Customer service is great 👍 Im always going to use extra space storage when needed. Due my experience with these guys today. They really helped me while in a tight position.... thanks so much
I spoke with Adam S. today. He was amazing and made me laugh the whole conversation. Great customer service. I recommend speaking with him if you want an excellent experience. He absolutely loves a Bug- a -boo!!
Rented a climate controlled, smaller sized unit today @ ESS - Bellmawr. Adam S. was very helpful/patient as my 2 Daughters and I had many questions being new to the storage process. Adam answered all questions posed in a direct/professional manner, with an understanding of our specific short-term storage needs.
I store my stuff here for last 3yrs. Bathroom needs to be cleaned the one in the building. Not the office bathroom. I think air conditioner should be a little cooler. Especially that you pay extra for it. Every 6 months storage gets raise 5.00 including taxes.
Great pricing, very clean and Matt was awesome when he gave me the tour...
Just started renting here but the staff have been attentive and on top of it from well before I was a confirmed Tennant. Hours might be a restriction for some folks but it works for me and, short term, was also the least expensive in the area. Nice and clean too.
Very nice guy and customer service!
I would have given Adam, the manager, 10 stars if I could! I’m a 69 year old woman and not strong enough to lift my boxes. What a gentleman! Adam without hesitation or being asked, assisted me till my job was complete. He really helped remove some of the stress of my move. That doesn’t happen often these days, so I hope your company recognizes how much that value adds to a customer’s experience. Thank you, Adam. Sincerely, Revah Anzaldua Haddon Heights, NJ
Very helpful staff, clean and safe facility. I am a returning customer and happy to return. The office is now more modern and lovely improvements have been made to the facility. They also have packing and moving supplies on hand for purchase. Jacob was very helpful and took the time to help me find the right unit for my budget.
My experience with renting the storage place here at 1600 Busse Rd, Elk Grove is wonderful. The store manager and assistant managers were very helpful, open and awesome! Michael and Jennifer explained clearly and nicely everything Ive asked and gave me all info. They really are very patient and helpful. My friends told me they are professional, always accessible and ready to help. And yes, they really are!!!This entire place is awesome, very clean, all in natural light coming from some open spaces above In the roof.The hallways and all passageways are very, very spacious. All is so bright, white-off and with easy access.I am so happy to have my storage in this Super EXTRA SPACE STORAGE.Thank you Michael, thank you Jennifer for your help, your time, and your courtesy.I will encourage every one who looks for a storage unit to come and rent just here! You will feel good energy, see smiles, and you will know that your staff is in a safe, clean and right place.With thanks,Elizabeth
DO NOT RENT HERE. THEY WILL RAISE YOUR RATES RANDOMLY AND FOR NO REASON.They rented me a unit on the bottom floor at the bottom of a ramp, and the walls didnt even go high enough to cover my entire unit. Someone could stand at the top of the ramp and just reach in and take something out of my unit, even when it was locked. I complained for 2 weeks until they finally put some chicken wire up. So now the opening is blocked, but I have no privacy, and other customers still toss garbage into my unit!Then after 5 months they raised my rate by $10. Then after 9 months they raised it another $10. I called, and they offered no explanation other than they gave me 30 days notice.. WHICH THEY DID NOT.Until I hear back from someone who can actually give me answers, I consider this place a scam. They are charging me way more than the on site rate on their website, and even that is way more than the price they offer to new customers. The only way they seem to stay in business is by attracting new people to scam, while screwing over their loyal customers. I dont care how nice the place is, the customer service is terrible.If you rent here, expect your rate to increase exponentially.
Matt was super professional and helpful, and I got a great price. The floors were really fun:)
This is my first time renting a space and Jacob was extremely helpful with meeting my needs and explaining the process with me. He was super nice and exemplifies what customer service truly is. The facility is extremely clean. Prices are reasonable and they are willing to work with you. I am very pleased with choosing extra space storage!
I recently moved and looked into storing some things at this facility. The building was nice and clean. The staff was friendly and seemed knowledgeable. I would recommend this to my friends and family.
This is an excellent storage facility. The professional staff gives you confidence - the facility is clean & well maintained. Its up-to-date with keypad access, security cameras and unit alarms. Access is better than most with 2 loading zones in the parking lot and access to your unit from 6a-10p, 7 days a week. Prices are competitive - check online for the best price. The only concern is that my climate-controlled unit seemed pretty humid when I dropped off my stuff for the first time. I have sensitive items in storage so Ill keep an eye on this.
Extra space storage is amazing! So clean! I love the convenience of the times...6am to 10pm! Security cameras, climate control! Awesome! Jacob Hernandez was so helpful! Very knowledgeable!!! Thank you extra space storage!
Very helpful, informative and friendly! Clean environment and easy access to storage unit and gate! Thank you guys so much!
The staff here is very very friendly and accommodating. The facility is ALWAYS clean, even the elevators smell good. I usually deal with Paulese and she is awesome, always very professional and pleasant to deal with. I have also had the pleasure of dealing with Jacob as well, and he too is very friendly and pleasant. I have never had a bad experience here it all and I have been at this storage facility for over a year. I would highly recommend this facility to others.
From the minute I pulled into the Extra Storage facility, I was impressed with its cleanliness and accessibility. Jacob H met me at the door, asked what my needs were, and took me to several different locations to see what suited me best. Once I found what I was looking for, Jacob walked me through the lease and procedures for use. He was professional, courteous, and friendly. My entire experience with Extra Storage exceeded my expectations.
Met Erin today at Extra Space Storage . She was very helpful. She found me a suitable space with the right amount of storage and ensured that I had a lock and everything else I needed. Great customer service,
I was lucky enough to get a space with Easy Access to the door. I was only slightly disappointed that there were no units available in the price range that I really wanted. The easy access made up for that. Staff is attentive to your needs and keep the place clean.
Adam was super friendly and helpful. Storage area was clean, and the hallways are well lit I did the reservations online and only spent a few minutes at the check in desk.
Really nice manager on site, very professional. Clean and spacious units. Quick and easy...they offer dollies to easily transport your stuff. Elevator! This people are fully loaded!!!!
Jacob was really friendly and made everything very convenient and easy. The whole process was simple and quick!Had to close my storage unit today and Adam could not have made it easier. Super helpful, quick and easy!
I have working with Adam for a long time even before he go to be th emanager at this location. Hes a great guy, always very friendly and professional. I highly recommend him to anyone in the area who has storage needs!
Jacob is very friendly and helpful. Went over all the options and showed me the spaces so I could get a visual. Definitely see him first before you go anywhere else. Excellent customer service is everything in this life. :)
Very flexible & easy set up of storage unit. Alanna was super helpful & showed me many options before signing all the paperwork! I definitely recommend Extra Space.
Great experience getting set up. Adam was extremely helpful and personable.
Erin was very knowledgeable and helpful. I was greeted with a smile & all my concerns were taken care of. A very pleasant and professional demeanor. A great first contact person.
I am familiar with the Bellmawr location because I’ve lived here, when I actually needed storage I reached out to them. I’m so glad I did - their customer service is AWESOME. Adam and Matt made it beyond easy!!!!
I have actually used this facility twice. I have always been met with excellent customer service. The facility is clean and there are always carts available for easier loading. I love that the whole place is indoors. I have never seen or had an issue. Definitely worth it. Plus their pricing is amazing. I have had several friends use them as well.
Erin was very friendly, helpful with answering all of my questions, and a pleasure to work with. She made this process easy and simple, and recommended a unit size for my needs. I would recommend this location to my friends and family.
My brother and I came here for a storage and we were super impressed with Ashley’s professionalism & knowledge The facility is super clean and neat. Would recommend this place for anyone who needs storage. Thank you Ashley!
Well, our first experience with a storage space. It was a lot easier than I thought. Ashley made it simple by explaining our choices, showed us several units, and walked us painlessly through the process. Great facilities and excellent staff!
Fast response customer service. Discounts available. Friendly staff. Very clean facility and units.
I love this location!!!! This is my second time renting space and I didnt think twice to come back. Paulese makes renting hassle free with her approachable personality, I swear she knows every renter by name.Clean facilities, friendly staff, great location and easy access. You cant go wrong.
Adam was extremely helpful and thorough when he gave us the information we needed to rent our storage unit. The facility is clean and has nice bright lights. I will gladly recommend this facility to anyone who needs to rent a storage unit.
Very professional and courteous. Ashley was extremely helping in finding a storage space to fit my needs on short notice. Highly recommended!
Exceptional customer service that are very helpful and took the time to listen to my needs. The storage units are very clean and the prices are hard to beat! I would definitely recommend to friends and family.
These guys are the best! Helped me select the right size unit, suggested a referral discount and Ashley was friendly and so helpful! Zero hassle. Excellent service!
Gotta love keeping your things in doors, and dry. Owners are great, and are verry helpfull
Great service from Matt. Very helpful and responsive.
Adam was great to work with. Answered all my storage questions and showed us many different units. Needs more hand carts. Waited over an hour for one to unload boxes.