Great experience. The staff was very friendly and professional. I havent been to a Jiffy Lube in a while, but was very happy that I chose this particular location and will be back again.
I would like to personally thank Jose, the assistant manager, at this Beltsville Jiffy Lube for helping my son, a new driver, and someone with autism. He helped us with tire pressure and saved the day!!! Cant thank you enough!
Friendly helpful and informative quick service
Everyone was professional and polite. Quick service
Came here to get my oil changed because I was in the area. The experience was pleasant but my car stopped working right after on 95. Still working on getting it fixed. Something got messed up with my airflow sensor when they looked at my air filter.
The staff is friendly and the service is great.
A bit more expensive than some other oil change services, but totally worth the service. Employees are friendly and fast. The waiting room is simple enough for me and the entrance/exit are easy to navigate. Also I have had no problems with their service up to this point.
They always take care of my issues. Had an issues and the manager told me to bring it back he will take care of it himself. Saved me $500 for not listening to other ppl say about Jiffy Lube! I do not have to take my car to the dealer just because I have a Lexus. Jiffy Lube has worked for me.
Great price. Friendly staff
I went to top off my Brake fluid and other fluids and for Tire rotation (I had oil changed at the same place couple of months back). Hard to believe they do Tire rotation and oil chage only. They advised me to go to check with mechanic for other services. I requested them just to check and let me know if everything is okay before I take it to a mechanic, which they didnt. It may be my ignorance, I didnt know exactly what JL does ( but my JL app does suggest different: is it wrong advertising ??). If I have to check with mechanic outside for small function ( like brake fluid top off), why would I go to JL for oil chage only.
James and crew are honest and efficient, have been for a decade.
Found out they now charge for topping off radiator fluid.Use to be topping off all fluids was part of the package. Whats next?
Friendly staff and great service
Great work, quick service I will return.
Timely, informative and friendly experience! I was recommended to Jiffy Lube by my dad and I’ve been going there for my oil changes! They gave a complementary check up and tidied the interior of my vehicle. Also the tech showed me what needs to be changed and what services were done on my vehicle. Would recommend to friends and family.
Jiffy Lube in BELTSVILLE (recommended by my brother) is ABSOLUTELY AMAZING! I have been a customer for the past two years. The customer service has been IMPECCABLE! From the moment I pull up until I depart, I feel like a celebrity! The professionalism combined with the cleanliness exceeds expectations! Keep up the AWESOME WORK!
Service was fast, considerate and easy. I was in and out in 20 minutes.
I went right in and was greeted warmly. The atmosphere is great and the staff member that helped me was kind, explaining the prices before starting and telling me what other services I could get. Plus, it was all done within 30 minutes tops! Thanks for keeping my car running! 😊
They always give quick service.. very cooperative and kind staff. They are ready to listen to you and help you solving your problem .. also they vacuum car from inside :) .. am happy with their Services and yes, they accept coupon also :)
Excellent service
I love the service. They are very professional and respectful. I love the personal touch such as walking a lady to the car and opening the door. Also, they always make sure you are good with the price before they do any work. Been going to this Jiffy Lube for years and it has always been the same. Thank you!
I’m from out of town and the service I received at this Jiffy Lube, the manager and employees treated me with the utmost respect and made me feel confident in the choices I had to make concerning my car. What surprised me the most was the fact that I wanted to get my tires rotated, and one of the employees checked my tires out and told me it was fine and that I wouldn’t have to do that. Usually people try to rip you off and make you pay for a service that you don’t need to make the money but I appreciate the honesty and integrity that he showed. I would recommend anyone to visit this exact Jiffy Lube. Thanks again I will be coming back.
Got my oil changed, not much to say. Sat and did work on the WiFi available there.
They were pretty fast and they use the protection for the covid-19 place looks clean I will definitely go back to the place next time..
Mr.Seth and James Brown were very helpful and professional, the service was awesome ., they offered me coffee and My truck was done before I could finish it.. YES ! then a gentleman I didn’t get his name ?? When my vehicle was finished, he opened the door and I walked to my truck and he followed me and opened my truck door until I got in ... WOW !! Now that’s service! See y’all in 5,000 miles away .
Great team!! Honest and you dont feel like they are trying to get you to buy things you dont need. Fast and reliable service. Two thumbs up!!
All the gentlemen at this location worked well as a team. They were very professional, very knowledgeable to what my vehicle needed beyond the oil change. They also pointed out & explained the importance of each item that needed adjustments or repairs. Great Job Fellas!! 👍🏾
Great little shop. Personalized service by doing exactly as i asked. very particular guy brought own oil and filter they let me go under the bay to look at my suv’s underside. A++++
My first time at Jiffy Lube and it was a pleasant experience. The service was thorough with no pressure to buy more. However the manager did go over everything with me and explained what levels my model vehicle took and what to expect in the future. 20 minutes total and price was reasonable. I used to wait 2 hours at the dealer. Easy and professional.
I was very happy I stopped there. Great job, good manager!
I have used the services of this Jiffy Lube for many years. Mr. Brown and his team have always rendered a higher level of service. I will continue to recommend them highly.
I was able to get in and out at the end of a busy day within 30 minutes which was better than I had anticipated. Everyone was really friendly and professional. Gave me options without sale pressures. I would definitely go back to this Jiffy Lube although, hopefully, Ill get some coupons because price-wise theyre 30-50% more expensive than other oil change shops... and professionalism as well as cost are what drive my purchases.
My experience at this Jiffy Lube has been excellent excellent excellent. The staff is very polite and quick with the service. This the best Jiffy Lube ever!! DMV next oil change it us a MUST to do stop and experience excellent service. HAPPY JIFFY LUBE CUSTOMER...Keep up the GREAT SERVICE HERE!!! WELL DONE.
Good service thank you
I recently took my mother’s car to the Beltsville Jiffy Lube, which is where I take my own vehicles. This experience was exceptional, the manager and staff were friendly and knowledgeable. Even though my mother’s car is old they took the time to make sure I was satisfied with the work and suggestions for the car. I will continue to take my vehicles to this Jiffy Lube.
Great customer service and they get you in and out! I have been going to this Jiffy Lube for over 15 years... Love how they top off my fluids and put air in my tires when needed! I dont know anybody else that does that... 😊
James knows what customer service is all about. Professional, informative and doesn’t push unnecessary service. His team is efficient and thorough. Have been going to Beltsville Jiffy Lube for many years and will continue!
Came in for an oil change after work and they were quick, so kind and explained everything along the way. They even offer a coupon on their website and always vacuumed my car floors, add windshield wiper fluid & washed my windows! Would recommend visiting them for sure.
I was out one Saturday evening when I realized I couldnt see lights on the road. I got home safe and sound but knowing I needed to find a place to change lights. Ive been here before for oil change and the guys were friendly and attentive but I wasnt sure about a headlight change. I called and I found out they did! Same friendly service and they noticed the rear lights needed a replacement, too! The lights and oil were done quickly and professionally. I will come back for the oil changes again!
Friendly, always ready to explain services you need and done quickly.
Fast and professional... will visit again
Ryan, the assistant manager, was courteous, fast, and professional. He took great care of me and my vehicle. I will be loyal to this Jiffy Lube location!
The experience was over the top!The technician who assisted me was so professional right from when he collected my car keys to when he finished the entire service.He made recommendations on what to dofor my next oil change .I wish I could give him 6 stars for the service. He however said hes been transferred to the Columbia location.Please give him a pay raise.Hes an exceptional employee. I will look for his business card and post his name once I find the card.
Incredibly friendly staff and fast service. They offered add ons but didn’t push them. Highly recommend.
This was the best experience Ive ever had at a automotive shop. Their service was prompt and every service man I came in contact with was extremely Pleasant. The best customer service I have ever encountered! I have already started recommending them
I had a wonderful experience with one exception. During the service the technicians left my engine running the entire time. I know this because my fuel consumption and mileage is tracked by my car. I realize they appreciated the a/c on a very hot day but I didn’t appreciate it.
I arrived and walked out of my car, they told me I could go inside to wait. I’m thinking is someone going to ask me what I would like done. 10 minutes later the guy walks in and sits at the computer so I got up to tell him what service I wanted and he was like “you would like the high mileage oil change right? I looked up you account already”, I was blown away. Excellent service. It took all of 20 minutes from start to finish.
The Team at Jiffy Lube in Beltsville provided me with outstanding service this morning from the welcome through the process of checking out my vehicle. I will definitely return for any of my service needs.
Been going there for 17 YRS., GREAT team, jumping all over the car to hit the tires, Windows and sweeping the carpets. They keep me going with MOBIL 1 FULL SYNTHETIC. HAD 3 VEHICLES WITH OVER 300,000 MILES ON EACH !!
Alot of businesses will turn people away when its close to the advertised closing time, but I pulled up 15 min before they closed and the guys were eager to get me in and get me out. Just a regular oil change, but it was quick, efficient, and professional.
I visited the Beltsville location for the 1st time today. Courteous customer service, reasonably fast, not too expensive. Ill be back.
Brought my truck in for a signature oil change. All services were completed correctly and quickly;except two things. They missed me having a light out and only vacuumed the front of my truck and not the second or third row. They wouldve received three stars for this service but they were very pleasant and installed the light bulb at no charge.
I have had my oil changed at the Baltimore Ave. Jiffy Lube for over 2 years now and find them to be well-managed and do a great job. I usually drop the car and head next door for a meal at McDonalds and the car is ready to go. Thanks for great service!
Place is great! The guys there are awesome! They are quick and do a great job on explaining what is going on with your car.
I went to this Jiffy Lube early on a Friday morning and I was in and out in less than 30 minutes. Their customer service was fantastic and all of the staff was extremely helpful, especially because I know nothing about cars. Jerome helped me and honestly I would come back just for him. Love this location.
I visited this location today for an oil change and had a great customer experience so I felt the need to write a review. Granted there was only one other car there when I arrived, the team members quickly got started working on my car. I was greeted with big smiles and everyone was extremely friendly. The oil change only took about 15 minutes. On my way to the car, once again I got more big smiles from the team. I sat down and threw my stuff on the passenger seat, only to have one on the service members close my drivers side door behind me and wave. I couldnt believe what a nice gesture that was. Thanks to everyone there for such a positive experience, which rarely happens when getting an oil change. The pleasant atmosphere really does make all the difference to a customer. I will be returning.
I always have a great experience at this location. Mr. Brown and his team goes above and beyond. I would highly recommend this Jiffy Lube.
My passenger car seat was stained by the time I left. :/ The price I paid was higher than usual for a routine oil change. However the service was pretty good.
I like to go to this place because they do an excellent work all the time
The employees, including the manager, are personable and professional. They are efficient making the time involved at a minimum. This is my Jiffy Lube of choice and has been for many years.
Great customer service and satisfaction. Great pple.
The mechanics was very nice and handled the work area very professionally. However, I didnt get a complete service from this location because my oil drain plug was stripped and they recommended me to go back to the other Jiffy Lube location to get it service.
Worst jiffy lube I have been to. Only one person they services in am eisle at a time as compared to two per row at most locations. Way longer wait. Horrible. Go to a different one. They dont even ask what u are in service for when you are next in line like other locations do.
The staff is very friendly and thoroughly explains the service and the pricing. Highly recommend this team.
This particular Jiffy Lube is actually very quick and efficient with their service. I have never had a bad experience with them. I just wish they offered more services.
Went there for a tire rotation. It took around 15 minutes. $24 for a SUV. Good service.
Said they topped off my fluids...but DNA result shows, that was a lie...
Mr.Brown was extremely helpful during my last two visits. My thanks to him and his crew for the great work.
Thank you. I was treated well and given best products. I recommend this service to all without any reservation.
They missed about half of the grease fittings on my truck and couldnt check the transmission level. Another item they screwed up was my tires. I had them filled with nitrogen to the proper pressure, but they let this out and when I stopped them, they refilled with ordinary air.On another visit with my car, they tried to tell my girlfriend that the antifreeze was too green and needed to be replaced. I had just put in a new radiator and the antifreeze was brand new. Keep your eyes open if you go to this shop.
Excellent service and I will recommend them to my friends.
This was my first time going to this location. The service was quick which was good; however the actual service job was lacking. When their service was completed and I got back in my car not only was the tire gauge on, but instead of the issue of one tire needing more air (which I came in with), I now had two tires that needed more air. I thought perhaps I needed to drive and the tire pressure gauge would adjust because the guy told me they filled my tires with air, but that never happened. I eventually had asked by brother to put more air in my tires.
Great service, prompt and always friendly. Side note I had a issue with my car not starting. They came to my job and fixed the problem. I will forever be greatful.
Very good service. go to Fairfax store and train them please. Big difference in customer service
Fast and professional. Team had me in and out for the signature service oil change and diagnostic in 20 minutes total. Coupons are plentiful to bring down the already reasonable rate.
Service was poor manager was rude. Claimed they were closing an hour before closing time so he could service what and who he wanted
Great staff, and a wonderful store Manager, (James). Thank you so much for the wonderful customer service.
Very helpful and friendly! Highly recommend the Beltsville, MD one
Great service. Great staff. Extremely knowledgeable and really quick!!!
Ive been bringing my cars to this Jiffy Lube for more than 20 years and JB has always been consistent and thoughtful. He wont recommend things you dont need. Hes reliable and dependable. As long as JB is at this Jiffy Lube Ill keep coming back.
Service was awesome, great staff, showed appreciation for my business, and most of all, took care of my baby! Thanks guys! Only ones I go to now! Keep up the good work!
Everything was good except the window washing. My windows were dirtier after the “wash” then before.
Always fast and have never had a problem with the service.
Great service! Courteous. Efficient.
Stopped by on Saturday and was told that because there wouldnt be any more regular oil until wednesday, I would have to pay $30 extra for bottled oil. Worse than the usual $5 extra for a special filter or being told my new air cleaner needs replacing. Not coming back.
Generally good experience when I go here. Except my last visit...They didnt do what i asked and not check my filters as i do that myself... I got in my car and found items that were in my glove compartment on the seat. If you going to do what I asked you not to do at least hide the evidence...
Very professional and courteous. Great staff!
Great service. I felt comfortable and safe driving my car long distance.
Had a quick oil changeWent goodWindow very cleanCheck out quickWill return in 3000 miles again
The team provided excellent customer service. Everyone was friendly and knowledgeable.
Friendly and knowledgeable staff. Best part is that they don’t harass to get recommended services done!
These guys are great! Did a quick job of an oil change and did all of the fleet paperwork without me having to do anything
Excellent service combined with fast and accurate professional workmanahip! Free top off vetween changes. Good value.
Excellent customer service I specially go out of way to go to this particular Jiffy Lube. Jerome is the best
Great service, this guys are all about making customers happy and not over charging you for stuff, quick service, I will definitely keep bringing my cars here,thank you guys.
Good brothers excellent service
Took my moms car here last month to get an oil change...3 weeks later had an issue with the undercarriage....took it back and they fixed it right up....shout out to James!!!!!
Excellent quick service!!!! I have been using this location for 20 years-never disappointed.