I came here to purchase an new battery and the service was excellent. Wes did a phenomenal job installing the new battery and took the time to explain what he was doing and why. Highly recommend!
Was recently in AutoZone on Benbrook Blvd. I wanted to shout out Colton and James. These two guys went above and beyond to help me solve my issue involving my 07 Dodge Ram. So grateful for their automobile knowledge, attention to detail and friendliness they showed to my two little girls. Would highly recommend their services.
I came in to get some air filters today (07/22) for the cars we have. One employee (didnt catch his name) was very polite and helpful. He found them for me and sent me on my way. I had to come back because I was not quite sure how to properly install one filter and didnt want to mess up my vehicle. Maria came out and helped me ASAP! The staff is always very helpful, polite and patient. AutoZone Benbrook will always have my business.
This was by far the best experience I have had at an auto store. The manager Angel helped me so much. He was patient with my car ignorance and went out of his way to make sure my battery was on and working. His attitude was superb to everyone that walked in that store. Thank you Angel for your superb service!!!!
Angel at the Benbrook AutoZone was extremely helpful and knowledgeable. I was driving my vehicle down to purchase some sensors because my truck had been cutting out on me, and I thought that I could make it to the store. My truck stalled out with insight of the store and a couple of helpful citizens came to my age to push it the rest of the way. One of these helpful citizens was Angel he is very helpful and kind, and no doubt and asset to the AutoZone company. I will come to this store from now on for all of my automotive needs. Angel needs a huge raise
Always willing to help you out!good place to go for getting parts for your car. Staff is awesome and very convenient location to whip in and whip out. Great place I definitely recommend this place for your auto needs. They gave great car batteries that last a good while and there willing to help out in if needed. I appreciate that very much.
A nice experience to have Wes B help me.
I went in there looking for something and they couldnt find it so I went home and got the part. Came back and the girl was too busy on her cell phone to really help me. I told her the other guy knew what I was talking about to get him. But she told me he was busy. I was the only one in the store at the time. The girl made no attempt to even try to help me find this part. So I went and found the exact card at OReillys
Very good service at the Benbrook, TX store and the man who helped installed our new windshield wiper blades and we were in and out in 15 minutes. I highly recommend this Auto Zone!!!
Ray went beyond his duty and worked on my csr till he got it started. Thank you so much you are a life saver.
Had a bunch of used oil to drop off. They were glad to take it. Super nice. Thanks for letting me recycle my oil!
Angel went above and beyond To make sure I was satisfied as a customer. He actually cares about the customers and the reputation of the store. Highly recommend Auto Zone
Customer service is good
Angel and Colton are the best! Thank You guys for the help!!!
Good customer service and many options to choice from.
The employees were very helpful as soon as I walked into the store to help me find what i was looking for. Awesome service!
Always helping me with anything about cars and things I need to fix my cars
The store its self was clean and cool and there is a pretty good shade tree in the lot so if your going to fix it there its a good stir for it. Most of the parts I needed were on hand and the service was good, but not that knowledgeable at least the guy that helped me. All and all a good experience so I give 3 out of 5 stars.
Angel was a great help!Very knowledgeable and got my battery issue handled promptly.I’d definitely recommend asking for him.
It was a good time to get help went and asked for help to change a tail light and thanks to MARIA SHE GOT IT DONE FOR ME!!! THANK YOU!!!! Both associates were very patient with my old school vehicle and got the job done!!! Thank you guys
Informative,down to earth, very helpful. Thank god for the manager Angel that was gracious enough to change my battery for me in the rain and did it with a smile at that.
Really nice people work here that go above and beyond! I don’t know anything about cars so I appreciate that they always take the time to explain everything in easy terms!
Angels customer service was awesome went in bought a new pair of windshield wipers and she helped install them kudos
We needed new windshield whippers in a hurry! They helped us out and had us back on the road quickly!
Always a good place to get things for my vehicles
Manager went out of his way to make sure my order was correct.Everytime I e been there they have taken good care of me
I encountered an issue with my battery on a cold, brisk day. I walked into Auto Zone and was immediately assisted and greeted by the manager Angel. He provided a variety of options and treated me like family; for this reason Auto Zone Benbrook will forever receive my business. Angel is exemplary. He is an asset to the company and the PERFECT example of excellent customer care/service.
AutoZone in Benbrook has the most helpful auto parts store that Ive been in very helpful for respectful and very professional
Angel and his staff are top notch!!! I am not going anywhere else for my Car needs. They go absolutely above and beyond to help and recommend great products.BIG THANKS ANGEL!!
They always have time to make sure you are getting the right parts and will explain the different options
I purchased a part from the Benbrook store. The employee that helped me was still learning and ended up breaking a piece of my headlight assembly in the process of trying to help. The light wasnt working the same after that. It blinked too fast inside the vehicle, and wasnt working at all on the outside. Replacing the bulb didnt work either. The Benbrook manager, Angel, was extremely kind and helpful. He ended up paying to replace the entire headlight assembly and even paid for a local mechanic to remove the damaged one and install the replacement. This store is getting all 5 stars from me. I wont shop anywhere else for auto parts that AutoZone carries. Trustworthy and over the top customer service.
The best service im happy
BEST AutoZone ever!...Awesome young guys & customer service!! This was the first time I went to the this AutoZone location. The guys went above and beyond to help me, and my son actually. They even saw us struggling, carrying in boxes for a return and met us outside to help us carry them. The purchase originated online. They went above and beyond to help us out and ensure that I was taken care of as an AutoZone customer. I will always go to this AutoZone location, for real! These reps were not even aware theirs was not the first location we went to for assistance. We first went to a different location & we were not really helped (that location just let us leave without personal assistance or how to rectify the situation/shipping mistake from online purchase). We re-purchased the same parts plus the missing parts from the “unnamed” location, and they let us leave without offering an exchange or refund. Soo...Thank you Benbrook AutoZone guys!..you know who you are lol. God bless
Man, my guy up there I didn’t catch his name, big guy with a Afro type hairstyle.Man than you so much your running the show up there. Give straight answers to problems no sugar coat. And I love it. Car stuff expensive, and he really did a good job with me and my new battery on my truck.Ps to owner of autozone you got a great employee there in Mr. Afro man, do what you can to bless him. He makes that store better.
I bought a battery and Angel the manager installed it for me in about 10 minutes. He was amazing! I highly recommend the Benbrook Auto Zone. Thank you for making this an easy process for me.
Very clean store. Every employee offered to help
I felt with Brew M. On my 1st visit there she has a nurturing charisma while delivering her professional yet caring great customer service. She also comes across with a real and easy going way about her. Thank you Brew for being one of the few that displays that old time American way.
Great service! I needed new windshield wipers. They looked up what sizes I needed and helped me find the right ones. They also installed them for me all within 10 minutes of walking in the door. I highly recommend AutoZone for your cars needs!
Amazing service, late on a Friday night Scott tested and replaced my car battery. Thank you so much. Above and beyond service.
Angel is amazing. Everyone who works there is knowledgeable and very friendly. They take the time to understand the problem to be able to help you as best they can. Even if you come in just before close. The lady working ( i didnt get her name) was great. Checked my battery and alternator while asking questions to see if how she could best help me. I have always had the best luck with the benbrook autozone!!!
I had to leave a review on the Benbrook Auto Zone. I have been shopping here for probably 20 years always had good service for most part. Until the other day when I had a battery issue in my Tacoma Prerunner. The new guys that was working there did not take care of me like the old guys in the past. I was irritated with my battery failing on me just out of warranty a few days but they weren’t going to help me out. I was not going to return to auto zone .i called the next day and talked to Angel the Manager he pulled up my buying history dated years back . He took care of me 100% percent .Because of Angel I will continue shopping with auto zone in Benbrook .And in the future if I have any problems you can bet I will be calling Angel .
I was visiting from Seattle and was having a issue with my car and I meet this Awesome young lady her name was Bree and she was very helpful and knowledgeable with what I needed .. She went above and beyond and went a extra mile to make sure I was satisfied ... Again an AWESOME manager... !!! Thanks so much
I popped in looking for snap ring pliers. One salesperson didnt have a clue what they are; the manager said he wont have any before next Thursday. It is Friday today. He could have had some sent from another nearby AutoZone, but this is the level of service I have come to expect of them. Ill get a pair tomorrow, maybe at Sears, if they still have a store. Otherwise, at NAPA.
Very helpful
Helpful staff that wasted no time to direct me to what I needed and got it installed within minutes!
Angel April mckinzie was phenomenal first time in there and she was very upbeat willing to help in everyway. Got me in and out quick with exactly what I needed and helped me fix it. Definitely will be back
I stopped by to replace a broken wiper this morning on my way to work. Daniel greeted me right away and was so very helpful. What a great employee!
Great customer service! Store manager Angel, placed new light bulb for left turn signal & brake light in few minutes!! Definitely will recommend to others!!👏
The manager, Angel, went out of his way to help me with my car battery issue. I highly recommend him and his staff.
Good customer service. Friendly and efficient
Stopped in to get a brake light. Angel was quick and efficient and I was on my way in no time. Wish all my problems were that easy to solve!
Angel is the king of that Auto Zone. One of the best customer service reps I have come across in a long time. Thank you for your outstanding service today. WTG Angel
Wonderful customer service! Bree was EXTREMELY helpful. You guys are awesome.
I needed my battery looked at. Miguel helped get it off, tested it, and warranted my battery. Even put ut back in for me. Very helpful!
Friday morning it was storming. My windshield wiper blades came off before I had to take my son to school and go to work in Hurst. I called and the manager got everything I needed ready for me when I got there. He even went out in the pouring rain and but them on for me.
The costumer service at this store was awesome! They werent hesitant to get greasy when they got up underneath my truck to change my battery. Ive never had another store willing to go that far to help a customer.
Larry and Brea are awesome. They helped my dad and I over the phone and in person. Go to Benbrook AutoZone and get exceptional service.
One of my favorite places to get automotive parts. Plus the guys there are pretty cool to deal with.
Great service
My battery was acting up on my car. I went to Auto Zone to have them check it, turned out it was bad. They replaced my battery and I was on my way. They are very nice and helpful.
Fast as always thanks Gabriel
They are never to busy to help. My check engine light was on. Even though the associates was the only one there, he was more than happy to pull the code and reset it.
The best automotive parts shop. They have great services and prices are so fair.
Freaking customer service here is off the chain they know what there talking about good to go well rounded people inside if they dont know the answer they will call someone that does!!
I got battery replaced. Bree installed. She gave excellent service
Went to OReilly bad customer service ...so I came to auto zone these guys are so friendly and helpful they make no excuses to help you thanks guys yall are awesome👍
Brandon was so so kind and helpful in getting me a new car battery. By far the best experience Ive ever had.
Expert help will ask all the right questions to get you the help needed.
Work hard to make sure we had everything we needed
If. You need good auto parts or information about your vehicle this is a great place to go.
Angel took care of us in the cold and rain putting our wipers on for us. 5 star treatment.
Good prices and well trained counter personal
Staff is excellent angel was outstanding helping with battery on my truck & the young lady knew her stuff. Thanks to autozone staff benbrook and granbury!!!
The clerk installed a new battery in my car for me. Great customer service.
The benbrook location is the best. Especially mike!
Great service everything you need for your automotive repair needs
Always helpful and courteous.
Good customer service and fast to help you with your needs
Its AutoZone. They have a wide selection of parts and accessories for a variety of makes and models of vehicle. Unfortunately, they are ridiculously overpriced! I looked but did not purchase my items here; I drove less than a mile down the road to OReilly auto parts and made my purchase for half the price! My suggestion is to do just that!
Friendly staff that knows how to help always
I go out of my way to buy parts at this AutoZone. The customer service is excellent. I wont go into the other guys with the OR.....y name after the gtreat experience at the Benbrook Autozone.
Good service, fair prices, good hours
Great staff. They went above and beyond to help me.
Employees were very nice,helpful, & courteous.
Best Auto parts store in town
Great people. Great service.
Great staff of people, very helpful
Good service. I was in and out. Which is unusual for A.Z.
Very helpful, right part, first time in.
Great service, good staff
Its ok, but being a mechanic and having someone who sales parts try to tell me something is not cool
Not the best location due to traffic and such. Although this autozone has always gotten the job done when I have had to get something there.
Helped me out promptly
Decent parts good service
I get all my car needs here
GREAT SERVICE AND PARTS
Very nice and very helpful
Very rude employees!!!!!! Go somewhere else.
Terruficly helpful staff
Very helpful staff