Literally come here every day. But they know us and are very friendly. My husband is here more than me but out of all the times we’ve gone they’ve maybe made 1 mistake. That’s pretty awesome odds! Thanks for the delicious coffee!

I’ve only gone to this location three times so far and the past two visits the coffee I get has been absolute trash. If I’m going to pay $7 for a grande vanilla sweet cream coffee it would be nice to at least have it at least look like what I ordered. What I got was practically black coffee with cream on top that did not taste sweet at all. Couldn’t even drink it after bringing it home and adding other things to help it taste not like burnt coffee grounds. Super freakin frustrating. 10/10 would drink gas station coffee over this locations coffee…

Such a small drive through and always so slow. Guy at register also gave me death glare when i asked for a straw. Drinks are always correct though.

Really bad made, the frapuchinos have too much ice,it’s not frapuchino is just ice cubes at this point

I’ve been frequenting the Starbucks since they opened. I go probably four or five times a week. Nearly every visit they are out of some thing that prevents me from ordering my favorite drink. They are frequently out of cold brew. They are frequently out of heavy cream. Rarely does the nitro cold brew tap work. The location is convenient and the staff is always pretty friendly.

Can they ever make my coffee as requested? Seriously every single time, they make it as they wish not as I ask…. Everyone is very nice but wow make my coffee correct please.

I frequent this location but today I tasted the worst drink I’ve ever had at a Starbucks. Idk how I can literally order the same thing each time and get different flavor and price each time. They need better drink training. This is so nasty and for as much as it costs it should NEVER happen regardless of staffing issues. Use the recipe. Add what’s requested. I won’t go here again.

Had the best experience here the other day, they were super busy but chris the barista greeted me with such enthusiasm that alone made the trip 5 stars but on top of that i wasn’t sure what to order and he assured me that the iced white mocha was the drink for me and sure enough it was perfect!! thank you chris for making my experience so amazing and starbucks you guys should really give this guy a raise!

I got my niece a lunch box & everything in it was stale. Otherwise, it was a perfectly fine generic trip to a Starbucks.

There is no mask mandate in Texas, maybe you need to be reminded where your store is located. When someone does their order online, quickly hand it to them instead of worrying about telling people to put masks on. If you want to be ignored when you clearly are waiting to pick up a to go order and you love getting griped at about masks, definitely go to this Starbucks. Awful service, I won’t be back. Zero stars is the rating they deserve.

Benbrook Starbucks is the worst. They are super slow and consistently get my drink wrong. I went back today after going out of my way to a different Starbucks for months. Still a terrible experience.

Just went here and loved it! Customer service was fantastic, they moved along quickly and were thoughtful enough to ASK if we wanted a straw before just handing it out. I’ll be making the 10 minute drive to this location every time I get a coffee craving.

This is the same pretty much at all others... But still not veteran friendly... No discounts for veterans...

I have never thought I would see the day where I complained about too much caramel. I asked for a caramel frappe extra caramel and lemme tell you!! Every sip was caramel syrup. I actually had to throw it away. :( I asked for an extra shot of espresso and they put on the order extra extra Crm Drz. I didnt want 4x caramel I wanted 1x caramel and 1x espresso. I actually wont come back to this one.

Always great experience with service and details for order followed as requested. Never disappointed and always appreciative for the great service

They were out of the breakfast sandwich I like

Been here so many times, the never fill up the cup, ask for extra infusion the give me half of one scoop, and ask for light ice and they give the the normal amount of ice will throwing away the extra amount of my drink

Super slow service and even after waiting 30 mins they don’t really give a tip.Tip do NOT do mobile orders at this store; they put mobile orders behind EVERYONE. Order of priority: Drive thru, walk up, favor, mobile order. And they will keep pushing your mobile order back anytime anyone else walks in or drives up (witnessed it), so if you decide to take the risk, make sure they know you’re there and that you also have food.

Worst customer service on the planet......hands down!

Habitually slow at peak times, generally all times on the weekend, but they’re nice and don’t get the order wrong.

I miss my green tea, turkey bacon and egg white sandwich, spinach fold over, and oatmeal raisin cookie. No longer have any of these.

Yes. Coffee. Very fine.

Extremely rude to me. When I ordered they didnt respond to me and said mmm put my money on the counter and went to make others drinks. I asked for a grande and no berries, still gave me berries (which were brown instead of red) and a tall and when I said, oh there were supposed to be no berries and a grande they just said take out the berries and that is a grande. Didnt give me money back since I paid for a grande instead of a tall and extremely rude and busy.

This Starbucks says that it is open at 5 AM but apparently they can make their own hours. I go there today at 5:45 AM sit in line at the drive thru for 15 minutes get up to order and still wait another 5 minutes then she tells me they’re not open and that they won’t open for another 30 minutes nothing says that their hours are at 6:15 AM.

Awesome customer service and whatever I order, they make it just right

Always great customer service

Got a double shot on ice. Its not on the menu, so I think they had trouble making it. Mostly ice

Yummy and about the best service ever at a Starbucks

The Benbrook, TX store has an issue where they randomly open & close. Sometimes they are 15-30 minutes late opening. Sometimes they are 2 hours late. Other times they close early. One week they were closed two days in a row. Im done with this store.

I dislike starbucks politics but this starbucks was taking things very seriously for covid. Popped in for my free birthday drink.

Visited my bestie that she ordered Starbucks app.

Maybe it was because I asked for light ice but if you are going to make fun of someone don’t stare right at them make a comment to your friend and then laugh at them while still staring at that person and maybe get my drink order right. It sucks to give a low star review because there are some decent people that work there.

Crazy busy in the mornings hard to get in around 8:30! Delicious coffee always and wonderful staff!

Always fast. Getting more expensive. Good gluten-free snacks. Friendly staff, always a clean store, and good reward system with app.

Awesome team and super friendly.

Quick Service

Easily my worst experience with Starbucks. Staff seems nice, but drinks are usually mediocre and taste different and not in a good way than any other Starbucks Ive been too. They are closed often, at random times too. For example today at 4:30 p.m. I went to the drive-thru and they are closed, with a sign saying see you tomorrow at 6 a.m. this has happened numerous times and Lord only knows why. I only go there when I absolutely cannot wait. You are better off going into Fort Worth to get coffee.

This is the worst Starbucks! The line extends into 377 blocking traffic. The line actually looks as if it’s for Waffle House but it’s not! When you then turn in to the line you think is for Starbucks, the person on the microphone scolds you saying you cut in line and the line of cars you thought were for Waffle House, honks, yells as if you did it on purpose. Never go to this Starbucks!

They are always friendly and sppedy.

Employees were RUDE and laughed at me when I asked a simple question. They treated me poorly and I will NOT be returning here. I will be calling corporate as well.

I love going to this location. The baristas are always very cheery and sweet

Love so much

Great coffee! The breakfast food is good also.

Friendliest folks Ive ever encountered in a Starbucks, with cheerful employees offering but not pushing more goodies, and with customers kindly conversing with one another in passing. I could have used a bit more natural light (all the blinds were closed at 4:00 p.m. on a Sunday afternoon, but I suspect they would have opened them had I asked), but other than that, perfection.

Love the hours...much needed coffee late at night at easy to get to location

Most of the staff was great but the woman at the drive thu was rude. I told her to put the change in the tip box and she just threw it in the box without looking and of course she didn’t say thank you. I will never return to this Starbucks. I had to park and walk in to get the rest of my order.

The best service Ive ever gotten from anyone there. Ashley oliver, she deserves a raise. If I come in the next time shes working and she doesnt tell me she got a raise. I might boycott Starbucks, I will tell all my friends and family to boycott as well, and so on and so on.

Definitely will be going back.Friendly staff greeted upon entry and leaving. Quick service even for my special order

I always love this place. Great company. Delicious coffee.

My second home. I love this spot. Always great coffee and they always have my coconut milk. They are always so helpful and knowledgeable about their products and how to work around my no sugar or dairy requirements to still come up with interesting and delicious flavor combinations. Clean restrooms are another plus and the dining area is always clean and well stocked.

Cant say it was great coffee, people were very nice.

This is the best Starbucks for a business meeting. Plenty of room, no loud music and no off kilter tables! Bravo!

Best Starbucks around, music isnt too loud, the place is always spotless and the temperature is always just right. Great place for a meeting!

This is a very nice location. Easy to get to and friendly staff.

This is my favorite Starbucks! All employees are friendly and on the ball. The White Settlement store should take note.

Starbucks is the Holiday Inn of coffee shops. It may not be your favorite, but itll satisfy your expectations anywhere you find it.

Always an excellent experience in this Starbucks. Very cosy atmosphere and friendly, professional staff! I highly recommend this particular location.

Starbucks is almost always good. Every now and again my iced white mocha tastes a little burned...who knows.

Like your average Starbucks

Double shot on ice...excellent and superb staff and product

Very good drinks and food, also great service

Always so helpful and wonderful! I can describe what I need and they conjure it up. Super sweet staff, never much of a wait even when busy.

They were very busy but we got our order in decent time and it was great!

They always have my mobile order waiting for me, I love that! The drive-thru line is a bit cramped but the location is good and the store is always clean.

It was super nummy

Pricey but great coffees

Cosy atmosphere, good service, friendly staff

Terrific space for meeting with others. Coffee was great as usual. Parking is a little small along the building though but there is some more in the back.

Loved the happy hour thing they had going on. Other than that it was just like all other Starbucks. Everything was great

Drink was made perfectly. Delish

Love my home location! Baristas are always friendly and efficient. The coffee is always fresh and delicious. One of my favorite pick me ups!

I saw the store manager verbally abusing employees because apparently the manager scheduled them on a day that wasnt agreed because the employee had school. She always has an attitude. And when I do rarely ask for the manager the employees tell me shes never there.

I am visiting the area for a few weeks. The coffee at the hotel is not great at all. So I bought some coffee at a grocery store to make my own in my room. The first cup was very very bad.So in desperation I bought my one cup a day coffee at Starbucks.I loved the friendly energy of the lady at the cash register.The coffee was warm, smelled awesome and there was space for creamer.It was a relieve to drink good coffee.As they say life is to short to drink bad coffee.

Dont order anything to complicated otherwise the high class, entitled coffee makers will get confused.

Good service. Good place to study.

Staff is great!

Definitely worth navigating around the median wall the city has right now. Super friendly and fast services. Thank you!

Always enjoy Starbucks! Just super convenient and great to meet a friend for coffee!

This is a nice location. Never had any problems with this Starbucks. The staff and beverages are always great.

I still have my money...coffee and tea are really easy to make

Good service. Great coffee.

Perfect. Friendly people and a drink made to perfection. Thanks!

We love our local Starbucks! Stop in for a delicious coffee!

Always polite thru the drive thru which i frequently use. Drinks spot on!

Never has a bad experince amazing coffed

Go regularly to meet friends. Significantly over priced, but great place to meet.

Great service, prices too high

Rude. Starbucks has a promotion atm where you get a free drink if you download their app/join their rewards program. Apparently once you do youre supposed to get an email w/ the promo code, but mine didnt come. I asked to talk to the manager about it, and she (brunette, shorter woman w/ a heavier frame) all but accused me of trying to get a free drink out of them.

Came here for a bean and cheese burrito and left very disappointed

Stop at this Starbucks frequently on my way in and out of Granbury. The drinks are always so good and very well made. They are also efficient both inside and at the drive thru.

Friendly, welcoming staff that will prepare your favorite Starbucks drink to perfection.

Sometimes you wanna go where everybody knows your name....and thats my Benbrook Starbucks. Ive been coming since the day it opened. The staff are great, quick, friendly, and professional. Its home.

Fast and friendly...food was fresh and hot...and our caramel machiatos were amazing....the foam was decadent

This location is great. I highly recommend it.

This place used to be on top of their game. Been coming here exclusively for almost 3 years. Heres to hoping they can turn things back around. Overall friendly, just not a very tight ship anymore - long wait times inside and out; incorrect orders; inconsistency in drink quality; etc.

Love this Starbucks! I wont go to any other locations. Always clean. Staff is excellent. Very friendly. The baristas know my name when I walk in. They know what I usually drink. The service is above and beyond what I receive any where else. The parking lot can fill up during busy times, but the neighboring Waffle House has plenty and are fine with Starbucks customers parking in their lot too. Since their remodel, they have more seating but wish there was a sign letting customers know that the long tables have power strips underneath them.

Always great service & drinks promptly delivered.

Yum!

Great place. Great people. Great coffee.

Great service nice employees.