I am so grateful to have found Northgate Auto. I know nothing about carmechanics which leaves me feeling quite vulnerable. Joe and his teamexplain what I need and more importantly what I do not need to have done with my cars service. They go out of their way to accommodate and have been incredibly fair in their charges.Northgate has serviced my Honda for the past few years.

They got me in to repair my only car quickly. He understood I was having financial difficulties and made every attempt to save me money. I will return for every future repairs needed.

Joe got me in on pretty short notice, and was very helpful with diagnosing some issues on my truck, explaining everything to me, and presenting a couple different repair options since Im on a tight budget. Thank you! Definitely would go back next time I need a mechanic.

We recently needed a mechanic to do a car inspection on a car we were interested in buying Joe accommodated us at the last minute even though they were extremely busy and worked past business hours to get the job done. Very impressed. Would recommend them highly.

Great shop with exceptional staff with broad knowledge of cars and trucks. I use this shop for our fleet and family vehicles and have never been disappointed with the service.

Joe and his son at Northgate auto went above and beyond for me. I drove cross country and was stranded in Bend. Nobody could get me in within weeks and they even stayed late to get me on the road. I am very grateful!

They are very unorganized and cant be trusted to keep appointments or promises. I would recommend going anywhere else.I made an appointment weeks in advance, only to show up day of and not even be on their books. Then I was told I would have to leave my car all day, if not even longer, rather than the hour or so I had been promised previously. They were very unprofessional and a waste of my time.

Joe is honest as the day is long! Very good pricing as well!

Joe is the best. Hes always been clear about what work needs to be done, what work should be considered, and what work isnt necessary. I appreciate coming here because I feel like the mechanics are knowledgeable, but because Im also treated well.I moved away from Bend, but over the past year Ive scheduled car maintenance for times Im in the area so that I can work with Joe. Ive had to use one other shop in Arizona for an unexpected issue, but otherwise, Northgate is the only place I want to working on my car.

Excellent corn dogs!!

Superior communication and detail to the varying needs I had for my 04 titan.. would 💯 recommend over and over

Thorough, detailed, friendly service. Did great work on our Tacoma.

I had unexpected car trouble and despite a busy schedule, they were able to squeeze me in so I could get back home to Portland the same day. The customer service was excellent and I received quality service for a great price.

I appreciate the repair done on my 4x4 Kia, just in time for the February 2019 snow storm. The car handles great again!! Fair and dependable work. Thanks Northgate team!!

Small Christian owned repair shop. Very honest and prompt. Reasonable rates. Has a Diesel Mechanic as well. We will continue to use this place for ALL our vehicles. So thankful we found it!

Guys are nice, but sometimes they seem a little up tight. They are pretty straightforward with you too

Used to be Joes Westside Shell. They moved North to a larger space. Service and prices are top-notch.

Lived in Bend for 28 years. Have taken many cars to many a shop... Took our 2001 Subaru Forester in for a host of issues. The team took care of us, kept us updated (love the text messages) and the final price was clear and understandable. Highly recommend Northgate Auto.

Got my 4 runner back in great shape, super happy with the service & price! Upon my arrival to leave a review here, I was a little shocked to see Leonards review, then I saw he slammed another shop the same day for the same issue... Seems a bit fishy IMO ..

Nothgate runs a very efficient and capable operation. They have done many repairs for me for vehicles and boats. They are far better than unresponsive and hectic dealerships. They can accomplish large, complex projects as well as simple ones.

As always, on time, on budget and excellent service!

Best in Bend! I trust Rick and Debbie with all of my cars, from my Mini-Cooper, to my Yukon XL. (Even my mother-in-laws Taurus!) If you want honest, All-American folks working on your cars, go here!

Rick was great. He diagnosed the problem for free and gave me a quote. It ended up costing more than they said due to some problems but they fixed the issues and my truck runs perfect now!

I have been taking my cars to Rick and his crew at Northgate Auto for over a decade. Their work is always impeccable and their prices are very fair. I would not trust my cars with anyone else. These guys are the best.

The new owners of Northgate are even better than the last! When everyone else was saying I needed a new transfer case in my lifted Duramax (ex-SEMA truck that’s my pride and joy), Joe diagnosed my bad u-joint in literally 60 seconds, saving me almost $2000. (!!!) They also caught a slight leak in my power steering hose and topped off my fluid, because they’re so thorough. These guys are just amazing, and I wouldn’t take my baby (or my brand new daily driver) to *anyone* else. Plus, their rates are better than others too! Double win.Thank you, Northgate for top notch customer service in an industry where that’s so rare anymore. 🏁 🏆

I have a 6.0 Powerstroke that I brought to Northgate for work. Debbie was always very upfront with me and didnt sugarcoat anything or give me lowball estimates. When I had concerns after they made repairs they took several hours of their time to review all their work and make sure all of my concerns were met. Rick and Debbie stand behind their work. They are honest and go the extra mile for their customers.

Debbie and Rick have, through their easy-to-view-through-text-link-video of my car engine / part / diagnostic tool screen assessment, and their clear/ non-technical / easily understood/ professional voices explaining what Im watching, revolutionized my auto repair customer experience, by increasing my understanding, trust, and decision-making confidence.

Great service, great attitudes...

Fair price, great service!

Prompt, professional, trustworthy — what more could one ask for?

Excellent Work, Competitive Prices, Knowledgeable and Friendly!

Great reliable mechanic with a wealth of knowledge.

Very helpful and knowledgeable, highly recommended

Took truck in got back with same problem $490 later. Not the same owner. Not professional. Plus truck got broken into 🤬