Was discriminated against at Whole Foods in Bend, Oregon today. The guy in the pony tail with the nasely voice that every day says maaaaammm.. screamed at me to leave three times. Their sign out front says they dont discriminate. The last time I was there they told my 8 year old son to put a tshirt on or hed be removed from the store (it was 100 degrees that day and we just left the pool). I guess they do discriminate. Stay far away. I wont be back.

Great place to shop for high quality food.

They always have the best attitudes! This time, I bought a lemon bar. Most arent very good, but they have one that gives me the vapors!! 😁

Like the fact you can pick up and return items from Amazon. Only reason for 4starrs. I never feel welcome. The energy I get from the staff is nothing. They never acknowledge me.

Due to COVID-19 the deli is without some things. However I gave them 5 *s because the crew more than makes up for it. Whether you are looking for some assistance or just browsing the Whole Foods crew makes for a consistently lovely shopping trip

This is a nice grocer if you can afford to shop here. In other cities it is much larger and more diverse. Great selection of different fresh and organic items. Nice area for deli selection and bakery. Customer service has been great. Overall, nice whole foods. Pricey, but you know that going there.

They have a lot of options when it comes to dairy free food.

Great food items and grocery but it comes with a price. Im not telling anyone anything they dont know. Service is excellent also.

They muzzle you like an animal to appease The Covid Medical Mafia.

Always a very busy place but great service usually.

My wife was just removed from Whole Foods Market in Bend, Oregon because shes medically unable to wear a mask do to major medical trauma. She was humiliated in front of all customers by a male checker in a pony tail yelling at her to get out, over and over again, while pointing at the door, ending with GETTTT OUTTTT. Our family has spent hundreds of thousands at this market over our lives and will never, ever, shop here again. Youll be sued, Whole Foods.

High quality cosmetics, vitamins and food. Delicious pizza and cheaper than it was before. We paid only $13,5 for whole big pepperoni pizza!!!

Great food department. Good location. Good service in the deli counter.

Theyre always nice and the prices are compatible with other places has never super crowded so I like it

I went to this location a handful of times while in town from Houston. Everyone was helpful as I walked around aimlessly looking for what I needed. I was able to get everything I needed quickly

Its whole foods. You know the deal.

Reliable fresh produce, meat, dairy, & deli; clean & attractive; friendly & helpful staff; while a little pricey.

Only place to find distilled water..went to 4 other places..every shelf was empty

Great customer service.

Great everything customer service

Great selection. Nice fresh meat and produce. Helpful staff.

Love checking out this store and spending time in the beauty & bath departments ❤️

Me and my daughter went shopping. Walked in putting our masks on. The guy out front said nothing. While shopping in the produce department Patrick (an employee) approached my 13 year old and told her to cover her nose. He said it very forcefully and made her uncomfortable and put me on edge. She fixed her mask and we continued to shop. Then Patrick came up to her again near the coffee isle and harassed her again, i came unglued. Patrick persisted on yelling at us to wear our masks (which we were). I pointed out several other customers not wear masks completely or not on their nose, he didn’t seem to care he seemed to be only interested in us. I pushed my cart away and walked out of the store. I was talking to the protocol guy out front of why he didn’t tell me and I seat talking to him of religious reasons and that my daughter has asthma and can’t breath with it. Patrick then came storming out of the store accusing me of harassing an employee. I said we were having a conversation. I pointed out religious aspects of face coverings and my daughters asthma, he didn’t care. He persisted on yelling me to leave (even though I was until he bombarded us). I will never shop at Whole Foods again after being a customer for 13 years.

Organic foods reasonable prices plus having Amazon Prime you get discounts!

Good place to shop for Moms day!

A customer died from COVID in the store in February, they never cleaned the store afterwards, WONT BE BACK.

I love the quality products, I hate Jeff Bezos.

Its the place to go to get the things you cant get at regular supper markets

As always, very nice and professional.

Prices took a jump here.

To expensive for my budget.

Amazing place! Trust worthy products, very safe place to shop! Helpful caring workers! And workers are taken care of alsi!

The staff at the Bend store are always friendly and helpful. They are all taking necessary and reasonable safety precautions in this Covid-19 era. Thumbs up.

Whole Foods has gone over & beyond making the store feel comfortable to walk into, limited number of people while were in the midst of the COVID pandemic. Each member that I come across is kind, knowledgeable and helpful. I appreciate the way things have been handled and wanted to say KUDOs. Its usually only the complaints that seem to be left. I decided to do a positive one. We all need to hear it from time to time. Thanks Whole Foods !

My favorite place for fresh cooked chicken and wonderful cream biscuits.

Like shopping here, however there is a new cowboy in town called WinCo. Whole foods should check there prices. Way to expensive on some items shopped.

Great store. Nice variety of products. The employees are generally nice except for the one working by the entrance who was a little rude.

There’s this cashier there... I believe his name is Ed. He is always friendly and helpful every single time.

Im here almost daily. That says everything you need to know.

Bend mask nazis

It was very busy. I will try to find another day and time to shop. Overall good service.

One of the best organic food stores I have ever shopped. Helpful service and good advice. Great variety of flavors and ingredients to make your life easier and more delicious. I will be back often. The staff is happy to help and give advice. Great knowledge of the products that are available. Even give coupons to save you money.

Awesome selection of high quality produce

Wonderful store..clean, great products, friendly help..wish it were not so expensive...

The staff is very pleasant, and very helpful. The take out is really good and a lot of choices. The store is clean, bright and cheerful.

Expensive, but have to go there to get a few things that only they carry. Their 360 brand is a better buy. Unfortunately they give Prime members discounts that they dont give non prime members.

Its really small and very expensive.

Good staff, good grocery selection

I shop here for teetree flavored toothpicks, they are always in about the same place, nice and easy to find. The associates are always helpful, there is usually fresh cooked food, and the atmosphere for shopping is lovely. If you have an amazon prime membership there are deals you can get around the store and with their app.

Decent prices Amazon prime discount

Just what I expected for a Whole Foods. Lots of selection of quality health foods. Prices are a bit high, but that is the norm for Whole Foods. It is nice to have so much in one place. The store was clean and well stocked. We found all we came for and even discovered a new electrolyte drink via a sample station.

A bit pricey but nice selection.

Awesome produce and meat selections

Nice place to sit in peace and quiet in the early morning. Most prices are decent, there are good sales, easy to locate items, and employees are helpful.

High quality, high prices, everything you love about Whole Foods.

Health food standard. Load your box full of treats and scarf it down in the dining area. 10/10, will scarf again.

I can find some great dairy free, gluten free, soy free items I cant find elsewhere. Love the Ripple pea protein milks. Many great, healthy items.

The very best quality & tasting deserts in case near registers.

Just 2 years ago Whole Foods was a 5 star company, so why now only a 3 star now. The loss of selection, not dealing with local farms as much or locally made products. The quality and availability of produce, meat, and pre made food is not nearly as good or gone completely.The only good I see coming out of this is its opening up opportunities for small local companies to fill the voids. Buy local

I hate to give a poor review especially since I am an avid and loyal whole foods customer. I just moved to bend Oregon and Ive been shopping here but the experience has been disappointing. Granted Im a little spoiled from the whole foods markets in some of the major cities Ive lived before, all of which are stunning. This whole foods is very small, located in a somewhat sad part of town surrounded by your typical big box stores. The most glaring deficit is the hot food bar and salad bar, both of which never seem to be fresh or completely filled with food. Today was my 12th visit and both of these areas still looked sad and unkempt. The staff is very friendly and extremely helpful. But it seems to be lacking in that stunning design, beautiful layout, and sumptuous feeling that most whole foods seem to have. Perhaps there is not enough business for them to stock everything and change over the fresh food often enough. I get the sense that there are not enough customers to keep the areas like fresh meat, fresh fish, sandwiches, pizzas, and to go foods constantly turning over. The produce section desperately needs some help. Lots of old produce that is not being switched out for new produce. Some great deals if you are an Amazon customer. I truly hope that they are able to save this store and make it more of a destination

Good food decent prices

The peeps at the meat counter are always exceptional and I have yet to encounter a bad employee except for one pizza guy who was probably having a bad day. Always top quality products!

I love the products they sell they have a wide variety of foods. Most food is organic! Costumer service is wonderful. Many gluten free options. Employees are very friendly! Has a cozy sit down environment study and eat their food from the food bar. Overall i have had nothing but very good experiences shopping here.

I went in the store in the evening for some of their chopped chicken. They were out. The man behind the counter offered me several alternatives. He was great! He ended up finding me something very comparable, flavor-wise, that would work. He was knowledgeable, friendly and really wanted to help. Thanks Whole Foods for a good customer moment!

Helpful staff, clean and friendly environment.

Love to grab fantastic grub here for our staff meetings

Need a larger store. I have been in many, but this one is very claustrophobic and small. Maybe move to anew place that is more up to date?

Bakery is well stocked with goodies. Could use more of a sugar free selection.

Its a small whole foods but it more of less has the same basic things a regular whole foods would have with the exceptionally smaller salad bar and absence of a juice bar. The customer service was good and the hot items on the bar were replaced promptly when needed. This whole foods also has an Amazon locker.

Great produce and friendly staff

I find the most needed, unusual groceries here. One of my favorites is found in the refridgeration case. The deli made meals! Theyre so easy and delectable, easily feeds 4 with all the trimmings to boot additionally it Comes with a huge salad at a fair price! Must try next time you visit! Cant beat that! Easy and economically smart! Go to the movies with the money you saved from not eating out! Yummm

Friendly and helpful staff

They have a huge selection of different fruits!!! Like Arnold, ILL BE BACK!!!

Roses on Valentines Day were not fresh. When I unwrapped them the leaves all fell off and 3 of the buds were broken. The next day I went back and they gave me another bunch. I took them home and the same thing happened. Very disappointed!

Clean, well stocked, super friendly staff.

Never can find what I need in this store and overpriced as well.

Great variety of items. A bit on the spendy side! The service is friendly and helpful. Parking is good.

Super friendly staff, but otherwise one of my least favorite WFMs Ive shopped at.Relatively tiny selection by company standards.Very poor stock management. Ive had several times when food Ive purchased has been expired. Typically Whole Foods can be trusted to rotate stock.This store runs out of basic items such as ground beef every.single.week. Its immensely frustrating, but fortunately theres a Safeway next door that doesnt run out of staples.

Why would anyone shop at an Amazon store? I did, sorry. We have a number of better choices in town.

Safe-way Bend on highway.20 in Bend Oregon shout out to staff in pharmacy they are very helpful all of them on 3erd.st Safeway in Bend Oregon thank you to the pharmacy staff they are there to help you for that a real big shout out love this pharmacy thank you Malinda lee Snyder

This Whole Foods has not been the same since they sold out to Amazon. I was always willing to pay the extra cost because of the wonderful customer service and quality of the fresh foods.The customer service has really gone down hill : ( I have walked out of the store twice this last month because of the terrible service. If you’re on your lunch break this is not the place to go.First I always have to ask for help.. they don’t offer to help like they did in the past. I’ve waited 25 minutes for a sandwich even on non crowded days. I also noticed the produce that they’re using now has a mass produced feel about it.Don’t let the Whole Foods name fool you! They’re a shell of what they use to be ... SO Sad!

Always a treat! The people really believe in their store and try to make sure you are a very happy customer. I love the vegan choices and easy access.

Good store great Employees

Always enjoy shopping here!

I have never been to a place where customer service is so awesome. Natural food selection is great. The produce section is one of the best Ive seen. The store is clean and the bathrooms also kept up :-)

I dont understand why you dont enforce wearing a mask. Its unsafe!

Used to be good, Not Any Longer. Limited offerings, poor salad and hot bar, picked over and not cleanly. Staff takes a part bar hours before closing...they just want to get off work asap and not keep salad and hot bar open.Go Elsewhere. Bend has several other choices. Too bad store is close to my home. I have told managers at store about products and services but it is getting worse.Go to mkt of ch.

The staff are super helpful in getting things and helping find things, I was nervous to shop here bc I wasn’t familiar with where things were. All organic food that I feel confident are ethically and locally sourced. Highly recommend.

Its just not my kinda store but Im sure most will like it. Was clean and well stocked.

Convenient location and great store layout. The health section has very helpful and knowledgeable staff.

I love shopping at Whole Foods. They sell quality food, have such a commitment to their standards regarding ingredients and fit more closely to the E.U.s model for food standards than the United States. No preservatives, synthetic colors, fragrances or flavors in the whole store and they only sell cage free eggs including in the food they make in house - of which there is many. They have so many local products on their shelves and, especially in the summer and fall months, have a lot of local produce that comes from small, CSA-type farms in the area as well. They have a ton of prepared foods, grab and go food, made in house pastries and desserts, bread, a great beer and wine selection, an olive bar to die for. I especially love their bulk section in which they have baking ingredients, granola, sweets and snacks, pantry basics, honey, and a few different types of fresh ground nut butter. You can use your own bags or containers and they give you $0.10 off your order for each one you use. Download their coupon app and present it to your cashier - there are some great coupons that pop up sometimes, even off fresh produce or meats not just packaged food, and they refresh every week. Walking into the store feels so good compared to conventional grocery stores. The vibe is so pleasant and fresh. I love being in there.

I was slow to begin shopping here, but now I love it! Bring your own bag & donate your bag credit to a local non-profit - I choose Mustangs To The Rescue now through mid-January!

We brought home 2 pizzas for Monday night football. Called in at 4pm maybe 4:05. My husband showed up at 450pm. He still had to wait 20min. Not a huge deal.... then we opened one of the boxes at home. The pizza was uncooked and a sloppy mess. I tried to cut the middle(uncooked part out) and ignore that half the pizza was ruined. It wanst until my husband grabbed a piece of the pizza and found an actual wood stick. I know its a wood fire oven but wood in the food! We wanted a more healthy choice over pizza Hut or any other of the 100 places we could have gone but we were wrong!! Dont go to whole foods and order pizzas, leason learned.

Employees are nice and friendly. I use to eat lunch or dinner there often at the deli. But not anymore. They have virtually no plant based options available at all. They have even put butter in the veggies now. And apparently their sales have suffered since because they usually only use half the hot bar now.

This place is great👍

Keats good.

Today I walked into the store in Bend Oregon because my service animal alerted me that my blood sugar was low. At this point, I should let you know that my dog is a 13 year old 5 lb teacup chihuahua .I walked up to the sandwich counter with my service animal in my arms, where she rides all the time. The way my dog alerts me is by licking my face.I even had my friend fill out the paperwork on which sandwich I would like . Because I did not want to get too close to the food with my dog. After placing my order I stepped back from the counter so that my dog would not be near the food bar as a courtesy to the other guests in the store. I was approached by Bobby the manager and told that my service animal needed to be on the floor.At this point, knowing that I was not going to spend any money in the store and patronize a business that discriminates against disabled people. I offered to walk outside with the manager as to not make a scene in the store.Once outside the store the manager told me repeatedly that it is Whole Foods policy that the dog has to be on the floor. I volunteered with the managers permission to call the health department to find out what the law is and how the law could go against the federal American with Disabilities Act. I also called Whole Foods Pacific Division to find out what Whole Foods service animal policies are. I am a little concerned that when the corporate office nobody in the corporate office knew the policies regarding disabled customers.It was my intention to remain at the store with the manager so that we could both find out what the policy is. Because, if I am wrong about the federal Disabilities Act I wanted to give the manager and apology. Unfortunately, my blood sugar had dropped and I had to seek out food.I was told buy Whole Foods in a follow-up phone call that the person I needed to speak with would call me by 4 p.m. .After being a loyal Whole Foods customer for 10 years I am seriously considering whether or not I will patronize this any longer. The way I was treated was very embarrassing being called out by the manager in front of a busy deli case.My friend who was with me at the time, had commented to me how embarrassing this encounter was. In a small town where everybody knows everyone his neighbors were staring at him.Every day, disabled people run into various forms of discrimination because employers do not train their staff on dealing with disabled guests. Im figuring that I do not need to ruin this post by quoting the Americans with Disabilities Act which could be found easily on the internet.Below is a picture of my dog Paris, myself and her proof of being a service animal. This picture was taken at Whole Foods while Bobby the manager watched.I wanted to document this encounter so all of the facts could be documented correctly.

Of the 479 Whole Foods stores in the US, this store is a candidate for 479th best.

Great customer service! I was looking for some herbal medicines and a lady came over and was very helpful and told me what would best serve my needs. Thanks

Great store, love the Amazon lockers; tiny parking spaces.