Recently our Honda Odyssey broke down on the way to Chicago (from Grand Rapids). We were rescued by Zielke Towing who recommended Advanced Import Repair. Our experience was nothing like you’d expect from an out of town repair shop. These guys went out of their way and made sure we felt like locals, even calling us the next day to make sure we made it home safely. Jon and his team repaired our vehicle quickly and for far less than we anticipated. We highly recommend anyone living in or passing through Benton Harbor use AIR for their vehicle repairs!
Excellent automotive service! Very reasonable charges and while I was there I witnessed them going above and beyond for a couple of clients on keeping repair costs to a minimum. Friendly personable service!
My car was making scary noises. I thought it would completely break down before I got it in. I was dreading the news and the price. I was treated so kindly and professionally. In my case fixed with extreme efficiency and economically. So grateful. They lived up to their excellent reputation. I will be back for sure and recommend them to friends!
Car broke down while out of town, as far as we knew it was the clutch. My first call I spoke to Jane, she was professional, knowledgeable and very nice. Got back to me in a timely manner with a price for a clutch, which was very reasonable. Gave me a turn around time and have helped me with every question and concern that I’ve had. My only regret is that they are over 100 miles away from where we live! Thank you to the entire team for your help and making us feel like life long customers!
I have been using Advanced Import Repair for all of our vehicles for about 4 years. They always give great pricing and service. We now have a 2008 Grand Prix and 2014 Dodge Caravan. The mechanics are knowledgeable and willing to explain their diagnostic process and recommendations to a mechanically challenged person!
Visiting from Virginia with bad tires on my boat trailer. They troubleshot the wear pattern, checked bearings, axle, suspension, etc. and even called in a trailer specialist just to be sure. After all that, they determined the trailer was fine, and the tires were worn due to age and under inflation. They topped up my Bearing Buddies with grease sent me on my way (no charge!) for new tires at Discount Tires down the block. Very pleasant experience all around!
I had 4 new tires put on my car. The service was quick, professional and very reasonable. The staff was friendly and the owner is hands on! I highly recommend Advance Import Repair and will be a return customer for any automotive needs.
I have a Subaru Outback. The serviceman pinpointed my ac issue in a short amount of time. Very honest, professional, know what they are doing!!!! They don’t charge you an arm & a leg for repair work!!!! Awesome place!!!!
Very nice people, excellent in their field, honest and hard working.
Great pricing, and honest work. Definitely recommend.
This place is awesome! I was referred here from a business around the corner. I called last week and they got me in quickly. When I called to schedule my appointment, Jane was super friendly, and was just as friendly when I walked through those doors! She greeted me with a smile and made me feel right at home (even offered me part of her lunch...I graciously declined, but thought it was the nicest gesture). Next, I met Jason. He took such good care of my car while doing a thorough check on my brakes and showing me what needed to be fixed, and went out of his way to explain the cost breakdown. He also gave me updates as he was working on it. I really appreciated this. This place is extremely fair and they really put their customers first! I am taking Grad classes right now and they let me hook into their Wi-Fi! I was able to hammer out some of my classwork while I waited for my car to be done. I also enjoyed sitting on their fancy leather couch equipped with drink holders and working headlights! Super Cool! I cant say enough about this great place! I will definitely be coming back here and also telling my family and friends about this place! Thank you everyone at Advanced Import Repair! And thank you to the guy around the corner who referred me here! :-)
Best and most honest repair shop Ive dealt with. Fairest pricing and shares parts savings with the customer. My new repair shop for my jeep!
Great first experience with AIR. My vehicle was damaged by a local tire company. AIR was able to get me in fast. They complete the repairs and I was out the door. They even handled all the billing directly with the tire shop. Excellent customer support!
Set reasonable expectations and delivered far beyond. My car had mice eat through 3 sets of wiring in the dash. Jon and his team cleaned out the mess the little monsters made and installed all new wiring harnesses in week. I send my family and friends to him, because I know he really cares about people and doing the job right.
Very honest will do anything to help Took several cars there Very fair pricing Were fixed right every time Thanks John and crew
Very Good. Friendly and Courteous Staff
I had emergency with my cooling system while traveling on I-94. Within 1½ days they pressure checked the system of my 2005 Honda Civic (hole in radiator) and installed new one. Friendly and professional.
Excellent service! Prompt, professional and reasonably priced. I am very satisfied with my experience and will definitely be returning!
These guys are the good guy, will go far and beyond to help.
Couldnt ask for better car repair service. Owner Jon runs a great shop with fair prices, professional mechanics like Jason & Brandon and Service Mgr Doug is awesome with scheduling and answering all mechanical questions. Thanks again guys !
Very helpful and prompt at getting your car looked at. Not many places that will look at your car without charging you.Its usually $100 or much more just to drive thru the door, not at AIR. Definitely will continue to go here when needed.
Always a pleasant, stress free—even fun!—experience! ☺️ They are all very personable, friendly and do amazing work! The owner, Jon, is a Toyota mechanic and does many foreign cars. Their prices—and work—are better than anywhere else, especially the dealership! Their work is timely, more than fair and professional. They do free tire rotations, so saved me a trip to another place for that. Its never a dreaded experience to take my vehicle into them. Highly recommended!!!
Called them, too busy to work on my stuff. Not cool.
I give Advance Imports 5 🌟Customer Service & Communications 5 🌟I will continue to get my vehicles service at Advance Imports. Much Love 💘
I dropped the car off for a noise other shops couldnt fix and a bad belt. Not only was the price reasonable they changed the tensioner for free after changing the belt and realizing it was bad. They also fixed the noise and gave me a laundry list of problems with the care I might want to deal with in the future. Excellent service.
Quick, courteous staff. Jane at the front desk was very professional and kind. Reasonable prices too! I will definitely be back!
From the first time I took my daughters Lexus in for brakes, struts and an alignment, to my wifes Kia for oil changes and any service I might need, the people at Advanced always explain everything in detail and answer all of my questions concerning any work done or that needs to be done. Highly professional and very knowledgeable as well as being a great value due to fair prices. I even started taking my GMC Acadia in as they dont just work on imports. I definitely will continue to use them for my auto repair needs.
Staff is very friendly and personable. Owner Jon is caring and willing to take time with you to explain exactly what needs to be done to your vehicle. He is an amazing, proficient mechanic!
I brought my sons 4Runner in for an issue with the brakes. Jon and his staff did a fantastic job repairing the brakes and some other issues we weren’t aware of. My son says it drives like a new car! Excellent repair facility! I would recommend them to anyone!
Prompt professional friendly service will 100% be a repeat customer.
Do awesome work. They have a great diagnosis machine
Professional and quick service. With honest people who care.
John VanLandingham and his staff here at Advanced are an absolute joy to deal with. People typically liken having to go to the auto repair shop with having to go to the dentist, but that is not the case here! I cant count the times that John and his staff have been the consummate professionals, clear in what needs to be done to repair my vehicle(s) issues, ALWAYS saves me money compared to other local quotes to fix the same issue, does it in an expedient and timely manner and actually fixes the problem. Refreshing in this day and age. You have customers for life and I wish there was higher than a 5-Star rating!
07 Tacoma had issues with transmission it felt like it came out of gear on a panic stop even though I had a reputable transmission shop do the flush come to find out these Tacomas have finicky transmissions it was about half a quart low. They topped it off and its shifting like its suppose to.
While on a weekend getaway with friends my daughter ran into some car trouble with our 09 Maxima. Everyone in the area was booked solid with the July 4th weekend coming up. I was recommended to have her car towed to Advanced Import Repair by few other shops in the area. (good reputation) AIR was also booked solid but Jane there was able to work us in. One of the techs worked after hours to was to troubleshoot our vehicle. They replaced the faulty part prior to our scheduled return to the area which meant we did not need to make a special trip. Cost was fair and I can thank them enough for getting out of tough spot in a timely fashion. Definitely 5 star service!
These guys always handle all my repairs theyre wonderful
This was my first visit here and they did a great job explaining what was wrong with my car. I am glad that I brought my car there and will be bringing it back for oil changes from now on.
Highly recommended auto repair shop! Ive been to several auto repair shops within the last couple of years & Ive never ran across such wonderful staff with great customer service. Staff is very honest, knowledgeable and upfront with cost of repairs.
Always accommodating and quick to getting me in. The family owned business is the way to go. I will always reccomend them.
My truck engine light came on and I took it to Advance Import & the service I received was wonderful, they worked with my warranty company for me sent in all my paperwork that the warranty company needed for me and because I had to make my sons graduation they got it repair done ahead of schedule. The service is outstanding, pricing is fair... If not cheater and the quality of work is great and I forgot to mention they did a follow up call about 2 days later. No other place is touching my truck again!
My wife and I recently moved to southwest Michigan from California. I had been looking for a reputable auto repair shop that was local. I tried out several and was mildly pleased. But then I developed a bad brake problem on my vehicle which I needed repaired ASAP. I had seen the very positive reviews on Advanced Import Repair and had always wanted to try out that shop. I called them with the brake issue and they had me come in right away to diagnose the problem. While there, they not only diagnosed the problem but took me into the work area to SHOW it to me. I was then given an estimate as to how much it would cost to repair the problem, which I felt was very reasonable. They had me bring it in first thing the next morning and I had my vehicle back in time for when I needed it.I need to say I really enjoyed meeting everybody at that shop. There is a friendly helpful family feeling about it which made me feel valued. They also are extremely qualified, I believe, to service just about any kind of vehicle, domestic or import, for just about anything.I think I found my reputable local auto repair shop!!! 5 stars for them!
Great customer service and great prices. People there are very honest and helpful. Need your car fixed right check them out!!!
Thanks John! 😁
This place is great! The front desk folks are knowledgeable and helpful and the work was done PERFECTLY! I can’t say enough positive about my experience with this repair facility.
Excellent service and value!
Everyone from John to Brandon to Jane at the front desk was friendly and knowledgable. No one made promises they could not keep . My sons car was fixed correctly the same day and very affordable ..Guys I can say from a first time customer ...stellar job and you have a repeat customer here !!
I have no complaint
New owners are doing a nice job. Reasonable price and turn around time on repairs. Ask for John.
They switched a pulley on a power steering pump I already had out of car 15 bucks the tool I bought for 20 didnt work
What can I say.....I met John, Doug, Jason and even John’s son (sorry, Bro. I didn’t get your name). Each time I’ve been in, treated like a champ. They explained what I needed done....even took me into the work area to explain. And even showed me how some of there equipment works. Hated spending money, but if I had to, I’m glad I used Advanced Imports. Tons of experience between them👍🏾👍🏾👍🏾
I have know John Vanlandinham since 2000. He is the best Import Tech I know. I only trust him with my vehicles. He will look you in the eye and tell you the truth and that’s hard to find these days!
Excellent service honest and knowledgeable staff
I recently had their services they gave me better then what I expected. My vehicle been down for a month, so I was expecting a 3-7 days for diagnostics and repairs. I dropped my keys off to them and told them to call me, expecting a call monday. I got call the same day, it could be fixed that day if I wanted. Absolutely sold me! I was so happy and thankful for them. Now Im back up, Highly Recommend!
They fixed my problem the first time with no extra charges. This shop is the best shop I’ve ever been to. I highly recommend advanced import repair.
Took my vehicle in for Front end alignment and was charged, only for two other shops to say and show me the adjuster bolts had NOT been touched!Stay away at all costs! Scam artists
The worst experience I ever had. Went in for alignment and new tire mount. They fixed those things and said for alignment then needed to do some other things they did thoses other things. Then after that my whole suspension links broke I went there to show them what happened they wanted me to pay to get them fixed after they installed thoses things wrong. They could see that the new parts they put in where bent. I ended up just leaving and going to a dealer but learned my lesson if you get to a place and a customer is complaining about there engine being sabotage and has lost power and another after him complaining about a sensor in his tank installed in properly. You should just turn around go elsewhere.
Love the prompt and friendly service. Awesome work! They fix it right the first time and pricing is very reasonable.
Called and talked to the owner about my car. He was honest and upfront. gave what turned out to be solid advice. I am very impressed with the integrity of this repair shop. thank you.
Super nice staff and they are knowledgeable when it comes to cars! I recommend if you have any problems take it to these guys!!
Had an excellent first experience. I took my car in because I suspected the alternator had failed. They confirmed my suspicion and quoted a very reasonable rate. Upon picking up the car they showed me the old alternator and explained exactly where it had failed. They mentioned a different shop didnt put some brake lines back properly, so they went ahead and corrected it for me free of charge. Customer service was top notch, overall great experience.
Couldnt ask for better STAFFING and or PRICING. Very knowledgeable people! PROFESSIONALISM AT ITS FINEST!
This place is awesome! I was in and out about 40 minutes. The girl that helped us was very kind and knowledgeable. I will be back.
The service given by this business is truly refreshing. from the time you walk in the door you are met with a friendly conversation and immediately get the feeling that they know what they are doing. Thats followed up by them asking questions as to your needs for repair and even though I had been to another business that told me I needed one thing, Advance Imports found that what was needed was something different and after doing a diagnostic on my vehicle they discovered that my problem wasnt as serious as I had been led to believe. I was in and out the door in just over an hour.The owner is a professional in his field and everyone including the gentlemen behind the counter is even able to give suggestions as to what might be the problem. Everyone in the business makes you feel like you are a member of their family and gives you the service like you are a family member.
I have known Jon for years and he has been working on mine and my family cars for years. I’m sooo glad to see He has opened his own place. ADVANCED IMPORT REPAIR is by far the best shop in the area.
Had the heater core replaced and found a leak a few months later. Was unable to take it back due to they havent answered the phone, so I took else where and found out they broke upwards of $2500 worth of parts under the dash, I will never be back.
I cant say enough good things about John and his staff! I experienced car trouble while driving through BH on I-94. I called them and described my problems and John invited me right over to take a look. Knowing I was just passing through, he got the car right in and began work. He provided me with my options, and recommended the less expensive fix given my vehicle has nearly 300,000 miles on it. I went to grab lunch while the repairs were taking place, and John called with bad news. The part that had been delivered for the fix had a flaw, and there would be a delay in getting a new one by a few hours. He gave me an option to do the more expensive fix for nearly the same price as the previously agreed upon less expensive one so the car would be done more quickly and I would be back on my way. As a business owner myself, I recognize a place that is run with integrity, care, and pride, for the customer, employees, and their work. Well done John and staff! Your community should be proud to have you as a member.
Todd was honest, helpful and prompt. He installed back brakes in my moms car for a great price. He also took a look at my car for free and told me he couldnt get the parts within my time frame but sent me somewhere else that helped greatly. Thanks!
I had the very best experience with my radiator! Fast, efficient reasonable thorough. Would recommend to my family and friends!
Under new ownership with a new name Advanced Import Repair- We were stranded on on the freeway with a pretty severe breakdown. Things were looking pretty dire until we saw the faces of the good people here. It turned out to be our good luck that we happened to break down so close to them, even though we were almost 5 hours from home. Jon Vanlandingham is one of the nations best mechanics. Were thrilled with the way our car handles, now, after having it fixed locally, already.
Great staff, and they are honest about what needs to be done. I had some work done on my 1966 Plymouth Belvedere and they called me every step of the way to keep me up to date.
Excellent service with knowledgeable techs, and they are very fair with prices.
Great new ownership! Techs have gone above and beyond to help with my car on multiple occassions. Jason, John and Brandon have all looked at my car multiple times when I was having issues.
They did a great job fixing my air conditioning for me in my GMC Acadia. Would definitely recommend this place!
Adcanced Auto Repair is the greatest auto shop I have been to. John was both helpful and kind, taking the time to walk me through the details of the repair and costs. He runs a great business, I would recommend his shop to anyone and everyone!
Very helpful
I have been a customer of Jon’s for years and Is the best of the best,,,he has a great staff like Doug Bell Brandon Stevens and his son Jason great job guys.
Doug was able to get my vehicle in and out within days
Great service! 100% satisfied
I have 2 amazing encounters with John and his crew! Brandon was amazing with pinpointing an issue that I had never experienced with any car I’ve owned! She been purring like a kitten ever since!!My Tundra has been looked at and parts replaced with no luck of correcting an ongoing issue. John and Brandon found it right from the start, replaced the RIGHT part this time and she’s back to her old self!! THANK YOU GUYS SOOO MUCH for the amazing Customer Ser lvice and knowledge..NEVER GOING ANYWHERE ELSE!!! ❤️❤️❤️❤️
They are a clean and very professional shop.
Very helpful and knowledgeable. Needed new front tire wheel bearings on both tires. Very pleased with repair. Will go back for other car repairs and maintenance.
John and his team are awesome! Honest and reasonable!
Great professional service at a fair price
Place is more professional and much more cleaner than previous owners. Great Improvement!
Honest, and very reasonably priced. Fast work, too! We will definitely be going here from now on.
Good work and friendly
They are garbage they did not fix my daughter vehicle like they said they did she is still experiencing the same issues as she was when she first took her truck I wouldnt recommend them to the last person living on Earth if they had to take it there I give them a million thumbs down
Great place they will be truthful and tell u whats wrong with your car and weather or not u should fix it.
“Great place to deal with and very helpful and honest”
Always complete and reliable service, would not take my vehicles anywhere else!
Best mechanic in Benton Harbor area always Fair and your car is always fixed when hes done.
Great service! Honest and experienced owner!
I bring all my cars there
This business is under new ownership and Im not impressed at all, I am 78 years old and stopped in to bring the old owner John some Christmas cookies and was abruptly met by the new owners telling me there is a $50 checkout fee. I just stopped in to see John and drop off some cookies I didnt mentioned I needed anything done,good luck with that customer service.
Very much pleased with the services thanks John jr. and staff
Did NOT try to up-sale; STATED what HAS TO BE repaired / replaced and SUGGESTED what SHOULD BE repaired / replaced...Thank-you!
Fixed my truck very quick and had me back on the road
Do good work at reasonable prices
John and his guys are my go to group when I need work done on my truck. He never pushes me to fix additional stuff unless its truly needed.
Great service and fixed my issue