The printing department is completely incompetent I was told to come in a pick up my order that Ive got regularly for years and when I arrive they dont only not have my order they inform that they have lost they master copys that I have personally given them over 3 times from previous times they have lostthem I would not go here under any circumstances the manager was no help whatsoever he just acted as if it was a normal occurrence to lose clients paperwork on a regular basis
Worst customer service. I stood in line at the copy center to mail out my package. Waited for 15 mins and no one acknowledged me instead the lady behind the counter answered the phone and went back to doing what she was doing. Ridiculous.
Ricky has taken care of me for 4 years, from the first day of meeting him. Excellent customer service, and an example for others to follow.
Cant say enough about Ricky & the team, always super helpful with print projects and locating things I need. Theyve made my work-from-home adjustments easy!
They had my flash drive but could. Not it a video off my phone and put it on the flash Dr for me
The last I went to this store me and the manager had a yelling altercation because he would not refund my money on a 5 gallon bottle of water when their machine was out of water. I had to pay for the bottle and he said he could not refund me my money after getting very upset and threatened to call the police on him he then finally decided to refund my money. This is the 3rd time I have had an issue with this store and this will be my lastI kept track and went back and check my books for my business in the last year Ive spent $5,000 at this store I will not spend another dollar at this store or any of the other office Depot stores ever again in my life.
Great for paperwork needs and desk chairs, and the school supplies are cheap
The last that was behind the printing counter was extremely rude. When she realized I was at the counter, she rolled her eyes, grunted and muttered out “can I help you” in a dramatic voice. She ended up telling me she couldn’t/wouldn’t help me and said that there was nothing she could do. All I wanted was to print off a label.
Very helpful were I come to FAX my medical paperwork
Print Service is horrible. Placed an ordering using their online tool. Order was not printed correctly. Tried explaining that based on the online tool the way it should have printed. Employee just stated what I saw and what they see are two different things. Left unsatisfied. Decided to give them a second chance redid my entire booklet. They where still unable to print correctly. Advised the employee to cancel the booklet portion of my order. Went to pickup the rest of my order and was informed that my ENTIRE order was cancelled. Only explanation is that phone service was bad and they could not understand what I was saying so the just cancelled the order. They did not ask me to repeat my instructions nor did they attempt to call me back and verify what I wanted cancelled. So not only did I waste time driving to the store, I did not get any part of my order.
2 stores, Benton and Little Rock, and not ONE associate spoke to me. At both stores all were gathered at the checkout visiting. Other customers in store were receiving the same attention as me.
Went into get invites and woman was wearing the wrong name tag and said theyd be ready by noon yesterday. Went to go pick them up and only half were done. I then came back later to get them and they were still 2 not done and misspelling on all of them. Very dissatisfied.
My son-in-law owns an automotive mechanical shop and my daughter helps him from time to time in addition to raising their two toddlers. They chose to make an impromptu quick-trip to town today to grab some drive thru lunch and run into Office Depot TOGETHER today just to have some family time while they picked up some pens, receipt books and such. The manager Jeremy was extremely rude to my family today. He followed them around hovering over them as if they were shoplifters or something. when my son-in-law forgot to grab the pens, and they separated while my daughter was still looking around in other parts of the store, Jeremy had another employee hover my daughter while he followed my son in law. They even got behind them in line while they paid for their items at the register. My daughter and her husband had nearly $3,000 between them in their wallet and purse! This young, hard-working, non-welfare, Caucasian couple were treated this way solely due to the fact that my son in law was in his greasy mechanic work-wear and my daughter was in mama mode in baggy shorts and a t-shirt toting two babies! She wasnt expecting to go out today, but her husband wanted to treat them to lunch while the shop was closed and to spend quality time with his family. I have worked retail before, even a year long stint at STAPLES, and we would NEVER treat a customer of any sort like that. That is what cameras, door screeners and security devices are for. I am appalled and I DO shop at office supply stores on a weekly basis due to my own nature of business, but I guarantee Office Depot ha lost MY business and I will be encouraging my daughter and son-in-law to take their business elsewhere as well! I AM APPALLED! These are the hardest working kids I know! ---ONE MAD MAMA
Possibly the best expierence I’ve had in a retail store. Franny worked with us until our prints were perfect and we ended up spending less than half of what Walmart wanted to charge. I’ll be back here for all of my printing needs.
Great place to run in and out of for office supplies. They have everything.
Marindia was awesome she was so kind and helpful thank you
Service and access was great. Personal excellent help, thanks.
They were very busy today but I didnt have to wait very long. The clerk/cashier was helpful and nice.
Young lady that faxed material was very helpful and concerned that my needs were met.
Great place for office supplies and for shipping/drop off. UPS drop off at no charge.
Been dealing with copy and print. The older lady up there is so slow. Avoid her!! 30 mins for a print.
Ricky was very helpful finding exactly what we needed for my granddaughters project. Thanks!!
Very helpful associate found the school supplies I was needing.
The store was okay, people could be a bit nicer
Always knowledgeable staff,always happy to help us, nice location.
Employees were super attentive and helpful!
They have wonderful and friendly people tha work there
Nice place to hell all u need for office school
I discovered the new Cypress location right next door! Benton and Saline County gonna dig this place so baaaaddddd.....goooddddd
They are great help when you need to find somethings
Needed some minor help at the photo/work center. They did it quickly and no charge.
Very helpful and courteous young man.
Employees are not very friendly here and dont seem care about the customers. They are very disinterested in their jobs. Needs new management and a training program that drives home customer service and common courtesy.
My go to place for office supplies and equipment! Knowledgeable and courteous staff.
Im pretty happy to have this Office Depot nearby. Its a good long drive to get some of the office supplies that you wouldnt find at the discount giant. Theyre selection is superb and I find the clock going faster as I get caught up in trying to choose which kind of something I want, or as I play with all the new gadgets on display. You want an office chair? Bam - 30 to choose from. Paper clips? Plain, formal, shapes, leopard print, neon and more. Gift cards? Visa, Mastercard, Olive Garden, Red Lobster, Best Buy, and 20 more kinds. Makin copies? Makin copies of all kinds from your original, your memory card, your cd and more. Sweetness.
Always great deals to be had.
Customer service was great but it took an hour to send 3 faxes,one employee dealing with the entire copy center and only 1 fax machine ..Shouldnt take an hour to fax
Poor service at printing station,had to look for help & when found told us that they would meet us there, we had already been there waiting, time is money, shouldnt have to chase after help
Got exactly what I needed wit help from staff who know the store and their products. In and out before I could have crossed the parking lot at big box store!
Great products but can get a little pricey.
Friendly and helpful staff.
Helpful and friendly folks.
Helped very quickly.
Nice people and helpful
We were getting copies made. The price seemed a little high.
Non-friendly staff, and only ONE register n cashier? Be ready to spend time waiting in line.
Really good service
Good variety of products
Slow service and unfriendly casheers.
Teller didnt give me my change it wasnt mine it was a paid out for the my store and has to add up to the ttt its a good store though
Lots of office stuff here but a bit pricey
Many trips to get copy job completed.
My go to place for all office supplies.
Rude asshats.
Found what we been looking all over for
The Home for office needs.
Found everything I needed
They have what you need
Service was ok
Clean store, friendly staff
Service sucks
Slow