Our experience with Musicworks has been amazing. They are knowledgeable, professional and yet fun. They provide excellent service. My only complaint is that they send instruments out for service and they cant control the time a repair or service will take.
My son had lost one of the string ferrules from his Fender Jazz Bass so I was searching for a new set of ferrules for him. I searched Fenders website for these and Fender did not have them listed. I ran across Reverb while searching and found these at Arkansas Musicworks. I placed the order on Wednesday and received them on Saturday. These match the originals perfectly. This is a great place to do business and I will return for any future needs. Thank you!
So I had a Schecter guitar with a crackly output jack. Sustainiac/active pickups means 2 9v batteries, and THAT means a really hard to find, 9 pin battery switching jack. Not only did Arkansas Musicworks have this part, but I received it & had it soldered into my guitar 3 days later! Now thats GREAT SERVICE.
Arkansas Music Works is my go-to source for all of my electric guitar projects!The carry quality parts at great prices and their shipping speed and packaging is great!Sam G.McMinnville TN
Always have what I need, and then other stuff I didnt know I needed
The staff, the products, the quality. It doesn’t get any better. Plus I think you have to be an angel to teach lessons there. Every single person in that building is amazing. You can go in there to find literally anything music related and if they don’t have it, they’ll move Earth to get it for you. Integrity level 10,000! Don’t waste your time anywhere else. Go in there and just hang around and meet the people in there. They love to talk to strangers.
I have ordered from Arkansas M. works twice now and both times I was treated really well and my order came a lot faster than most places I order from. So they come highly recommended by me.
I ordered music stands for my choir. My order was perfect. I enjoyed perusing the store as Tom loaded my car. Pianos, guitars, drums, accessories and music to see. I enjoyed the store and will go back.
Arkansas Musicworks was the third party in an online transaction. Super fast shipping, but more important, I received the correct product after failing with another source. Happy to have bookmarked your site.
Favorite place to shop for all my music gear needs! Staff is very friendly and knowledgeable. Jimmy is the best guitar repair tech that i have ever seen! If you are needing anything music related, make this your first stop!
If you’re looking for a musical instrument, I highly recommend you go here. Excellent customer service and very reasonable prices. Ken was so helpful to answer all my questions and get my kids set up with what they need to begin learning to play the guitar.
This is my goto music store for parts and supplies among other things I dream of buying. They have such a great selection of guitar building components in the back room for Fenders.
Friendly, helpful staff. Great selection and pricing. If they dont have it, theyll do their best to get it for you.
Great store have purchased guitars and accessories there good prople
Nice place. Good selection of music gear.
Great place to buy instruments and take lessons.
Great store. I wish they didn’t try to rush me to get me out. Was looking around for a new snare. “What you hunting for back there!”They don’t want you to look around I guess.
Dude, this place rocks! The owner and staff are cool as hell. No need to order online when you can get the same price here and support local.
Charged me $50 to “fix” my nut on a cheaper Gretsch. Let’s define “fix”: Step 1. Remove truss rod cover. 2. Insert new nut and two small shims. 3. Put strings back on the guitar that are already strung up awaiting your “Lutherie.”(I loosened the strings and pulled them away from the nut area for the “Luthier.”)Hrmph. Hrmph. Huh. Ha. Haha Hahaha HAHAHAHAHAHA. Oh man, so sad. So sorry. Yeah, they actually did that.NO STARS!
Great music store, pricing is very comparable to Amazon so stop buying online and come check out local.
Excellent service. Very reliable, trustworthy store. May you keep your job well done. All the best and thank you so much again for resending my lost package....
I love this place. They have a great collection of musical instruments and hard to find musical accessories.
Absolutely incredible! Greg got me taken care of and I walked out with a GORGEOUS uke and it just made my entire day!Answered all my questions, spoke to me as an equal, and recommend what I needed, based off of my current level of knowledge!Swapped a few things around and got me set up and ready to go in less than 30 minutes!Thanks so much, forever a customer! 💜
Friendly staff, but the pricing has always been consistently to high.
Thanks for sending the Ibanez preamp plate/knob kit set to me in NZ. I was told my guitar was otherwise not repairable.
Wonderful selection and great service.
Needed a hard to find part for an Ibanez acoustic. These guys had one at a good price. Great communication. Fast shipping! Awesome! Thanks to all the staff who helped me get this guitar back in action!
Had a great experience buying off Reverb. Had an issue with my order and they were prompt, kind, and super helpful getting things resolved. I would recommend and buy from them again!
Dude was nice, loved talking bands while shopping for strings
Great place for your music or instrument needs. Great customer service!
Great staff, great selection, reasonable prices and quick turnaround for setups and repairs. If you play guitar and live in NWA, then this should be your go-to spot.
Great place! Knowledgeable and helpful staff
Best price I could find on the parts I was looking for, with fast delivery.
Items arrived in perfect order and a few days earlier than expected!! Very happy with this store!
Needed a Fender Jaguar tremolo assembly,bad,They furnished it quick.Fast shipping & cheaper than a couple other places.Jerry, Heavener, Oklahoma.
First time in this store and it was impressive with plenty of stocked musical instruments. Also has plenty of parts and internet service. Check it out.
Very helpful awesome place wish they had 6 string banjos
Ordered some gear from these guys, got here quick and in great shape. Thanks!
I get all my instruments repaired here. They do a great job at a great price.
Great music store
Great folks. Family atmosphere. Best place in the area.
Thanks Arkansas Music works. We had a problem on a defective item and they refunded us the full amount no problem no headaches no hassles. These are the kind of people that are qualified to deal with musicians. Thanks again guys!
What a great store! The showroom is moderately crowed with equiptment for sale, but that is something that I appreciated. Their selection of instruments is more than adequate, and they had something for everyone(including every skill level).
I ordered through Amazon and received my Songo Cowbell promptly and packaged with a quality delivery. I appreciate my buying experience with Arkansas Musicworks!
I absolutely love it here. The staff is always amazing and super helpful. No matter what instrument you play, you can tell that they will try to help you in anyway possible
Great selection, very friendly staff!
The complete musical instrument store and competitive price. and also provide various musical instruments parts. Very recommended place
Awesome shop!! Tons of sheet music and everything you could need.
I am a new customer, bought from them twice in the last couple of months. Great products and fast shipping. I am going to keep them as one of my outlets for sure! Thanks
Son loves it!
Dropped off my guitar late afternoon. Got a call the next morning. 20 bucks and every note is singing. LOVE IT!!!Thank you AMW!!!!
Tom was awesome always has all the answers God bless
They have what you need!! Super helpful and knowledgeable staff. Would recommend going here, especially for any guitar needs you have!
This place is great! I’ve never been there but I ordered online and they shipped my order all the way to Ukraine. It arrived 5 days faster than expected and the price with delivery was still cheaper than I’ve seen in other stores! Thanks 🙏
The owner and a staff member were super low pressure, answered my questions, and helped me a get a sweet guitar for a pretty low cost. Really pleasant experience.
I love the place they fixed my gutair right up and running and they people there are really nice and we they have really good service.
I wish I knew or experienced what other people have seen here. I walked in with my wife as the only customers an hour after they opened. Out of the four visible employees milling around, one nodded a hello as we walked in the front doors. Otherwise, there was no interaction from anyone. No one even bothered to notice we were leaving even though we walked next to them and the counter is 20 ft from the door.The guitar inventory was ok, acoustic guitars are less than 1/5 of the inventory and like the balance, was mid-low to low end save one or two items. There is nothing wrong with the quality and price point/selection being on the affordable side but I was a bit shocked given how pretty the property is and its overall size. I was looking for something different and would only really knock a five start review down one notch at worst.The bathrooms are very clean.
They ended up not being able to fix my guitar. Horrible. They scratched the finish on my custom guitar. Didnt put my pickups back on correctly, or even all the way. They also thought my input jack was glued in, when it clearly isnt. Made a passive-aggressive about the guitar. Dont take your instruments here.
Some really beautiful instruments family owned friendly staff very helpful
I’m from Kentucky, so I’ve never actually been to the store, but I ordered online last month. I ordered some Tama cymbal sleeves. The shipping was fast, and my product is great! Great company!
Bought pickup grounding plates for a Jazz style bass build. Work great, fit perfectly and helped greatly reducing the hum to almost nothing. Very happy
I live on the east coast, in between 3 major cities, so I usually have no problem finding what Im looking for. They had the hard to find hardware I was looking for. Had the items at my door in 3 days. Just placed another order.
Ive torn myself away from my brand new Clavinova CLP-645 to write a word of thanks to Arkansas Musicworks. Greg Price, the owner, took a lot of time as he helped me make the best decision Ive made in a very long time, but it was a scary one! On top of everything else, the entire transaction was online!! Now that Ive had the piano for a few days, I dont know why I ever hesitated. Its an amazing piano, and Greg and Tom from Arkansas Musicworks made it all possible. Thank you so much!!
Amazing people, they fixed my instrament case, have awsome prises and AWESOME music and instraments! I got my viola there and its super nice. I love it so much!
I ordered Gemeinhardt Flute (2SP) on amazon at this store on September 22nd but I waited until September 28th when I got an email from amazon saying they didnt get a response from Arkansas Musicworks.I have waited 1 week and now you have just told me I cannot receive my order. why dont you tell me sooner. I placed this order for my child so my child has for her class. and now my child doesnt have to study. So how much longer will my child have to wait.If you dont have one please cancel my order so I can buy it somewhere else.I am really disappointed with your service. I have been your regular customer for many years but I have never been so disappointed. I need an explanation.I suggest people not buy at this store because their customer care is not good
Very helpful with a sound issue at churchGood place
Owner is super friendly and help. Staff is the same. Great selection. Top-notch place to get your musical gear.
I bought in this store for the 5th time online.from the first moment everything went perfectly, staff ready to fulfill every request to leave the customer satisfied. excellent communication fast shipping. super recommended!thank you so much
They helped me find exactly what I was needing and were super helpful and knowledgeable!
I ordered an Earvana drop-in shelf nut for Fender strat style nut slot. The piece arrived quickly and Im a happy customer. I wish Musicworks was a bit closer to KC! Id love to check it out in person
Its the first time I had been to a place of music that sells music instruments from guitars to pianos from tambourine doldrums . P.A. systems to strings for fiddles to cellos and a warehouse full of all the parts to fix it all. The one place that has it all.
Best customer service anywhere. Even us Yanks are given first cousin treatment. Super fast shipping. Amazing! Fourth purchase, same cheerful folks. Great job.
The workers are excellent in helping you find the correct guitar strings. An assortment of musical instruments and equipment. Very knowledgeable in answering your questions.
Great source for quality guitar parts. Very good prices, fast shipping and always a great experience!
Very nice place and friendly people!
I bought a couple sets of Dunlop Dual Design strap buttons and I got them in a timely manner and they were exactly what I ordered. Thanks!
Great Service!!
Great Store Great people
Great selection, great staff very helpful and knowledgeable. Pricing was very competitive and better in some ways than internet. Will be back soon
Great
Awesome place ! Great selection of instruments and related items. Good prices and great people. Musicians are super chill people.
I find Arkansas music works very frequently when I am shopping for guitar parts on eBay. Very often they are the lowest price but what is really important is that when I buy a part from them and I need the part quickly they respond! Fast fast fast! Ill do it again and again and I have.Thanks very much for the super service and you know Ill be back 😊👍
Ordered a Jackson tremolo arm for a licensed floyd rose, which wasnt the most common part to find and they had it. Item arrived 2 days early in the condition it was described in. Seems like a great store!
Pretty nice place! First time I have ever been was last week and was surprised at how pretty the inside of the building was and the nice selection overall. They have some beautiful guitars in there that take up an entire wall!My only two complaints is the drum section is cramped in a corner, and I wasn’t approached or asked if I needed help a single time. There was one other customer in the building besides me and there was around four employees by the counter. I walked around the entire store for about 30 minutes and not a single time was I asked if I needed anything.Not a major deal. Nice store and I will be back!
The folks here are great, they get all my money! I try to make it in a few times a month just to see what they have in stock. The Gretchs looked great this year!!!
Honest guys. Had a little online sale hiccup. They took responsibility. Refunded my money with no questions asked and communicated clearly and quickly the whole time. Happy to have crossed paths with you.
Such a fun experience! They sang, they played guitar and they were very knowledgeable! They made me feel comfortable about learning to play! Excellent customer service! Will definitely be back!
Beautiful looking stuff
Staff is very friendly also a good selection of guitars and pianos! I’ve also heard great things from friends who take lessons there! Would recommend for Musicians!
Bought some Hofner style Tea Cup knobs to put on my Hofner HCT Cavern bass and they work and look great. Shipping was fast and quality perfect. Thanks.
Good equipment good experience every trip there
I have ordered pickguards to be delivered to Taiwan! Came after 2 weeks (normal for the distance). All fine, all original and well protected for the long travel! Thank you guys from AM.
There’s no better place to get music gear in all of NWA. Don’t ever go to Guitar Center. Even if they have to order something they’ll treat you right and get you a good price. They have a great selection of drum stuff. If you need a random hi hat cymbal arm adapter, they got it.I’ve also know a lot of the teacher there and they are some of the best musicians I’ve met, not to mention good and patience teachers.