I absolutely love this whole office. Everyone is so kind and so knowledgeable. Its always a straightforward but also friendly experience there. Dr.Atwood and her staff does an amazing job with kids. I thoroughly recommend.
I made an appointment for a visit to get follow-up care after a stroke. Dr. Atwood and her staff were amazing. I live in Florida and have been in the area for medical care. They had no problem getting me in after a cancelation, even knowing I wouldnt be a permanent patient. I would highly recommend this office for your vision needs.
Staff is extremely helpful. Super clean environment. They are taking every precaution to protect clients against the virus by limiting patients, taking temp at door, wearing mask and cleaning all areas. Mark Ellison your the best I never feel rushed and you aways answer any questions I have.
Great people! Very friendly, helpful, and knowledgeable. I would highly recommend them to anyone and everyone.
Great and friendly staff. I have been going here for over 20 years and I have recommended them to anyone seeking a local eye doctor. Dr. Ellison, Dr. Atwood, Tammy, and the rest of the staff are wonderful and excellent at what they do.
Bethalto Family Vision Care has always been very friendly & professional. They are very thorough & reasonable. I would definitely recommend Bethalto Family Vision Care to anyone needing Vision Care. They have state of the art equipment & very qualified staff, to serve the needs of your entire family.
The staff is very friendly. Dr. Atwood has some big shoes to fill from Dr. Ellison, but she is doing just fine. The equipment seems to be state-of-the-art and I felt like my eyes were well taken care of. I would highly recommend Bethalto Family Vision.
Thanks for taking great care of my eyes! Always greeted and treated warmly!
Bethalto Family Vision Care is a top-notch eye care facility, and the staff is very professional, courteous and helpful.
Very personal and caring staff that are extremely helpful and make you feel comfortable throughout your appointment.
Incredible customer service.Great attention to detail. The staff and doctor was absolutely amazing. I highly recommend them!
I have been going to Dr. Ellison since 1993!!!! I love him....the best eye doctor out there! Tammy in the office has been there over 20 years and is great too! Everyone else in the office is wonderful also. You wont be disappointed here!!!!! I would give him 10 stars if I could!!!!
Great place to take wonderful care of your eyes! Super friendly employees, and fantastic doctor. Your eyes are so very important in your every day life, why trust them to someone who doesn’t care as much about your vision as you do! I highly recommend this office!
Wonderful new Dr.at Bethalto Family Vision Center.Dr.Lynley Atwood has taken over the practice of Dr.Ellison who is retiring.She is very nice and kind and gentle.I will be going back every year for my eye exam.DrAtwood likes cats too which made me happy.
Dr. Ellison is so professional. He is kind and caring. He is also very knowledgeable and thorough.
The staff here is very friendly and personable. They make sure we’re taken care of and every visit we’ve had has been enjoyable.
What wonderful people. Helpful,they take their time, Dr. E is the best. Cant say enough good things about the old fashion way a business should be run!
Being coming here for years they will take time to explain everything and everyone is so friendly. Highly recommend.
Excellent care and service! Personal and professional! Highly recommend!
Honestly, this was the the best experience at an eye doctor ever. Staff is absolutely fantastic!
I went for my first eye exam in probably ten years. Dr. Atwood was very thorough and professional. She answered any and all questions and was very helpful. She even explained in detail how distance correction can impact your close up vision when I asked how that works. The office staff was very helpful and patient and helped me pick out frames that I liked and my insurance covered. I would not hesitate to recommend them to anyone. My only issue was that Saturday appointments are booked way in advance so I had to wait for an appointment to be available, but that just shows how popular they are! I wish Dr. Atwood many years of success. She is a very personable and professional eye care provider and really knows her stuff.
Dr. Atwood and everyone at the office was extremely friendly, easy to talk to, & very helpful.
Oh my, I was running a half hour late this morning. My fault totally, my bad. My appointment was to recheck back in on a oil gland growth growing on my eye lid. Doctor hear us making another appointment which I totally deserved. She stopped us and said come on back now, we need to take a look at that growth. All was ok, growth was gone just as she thought it would be. There was a chance my oil gland could continue to enlarge but it cleared its self out. I was in and out in a short time but got excellent care. Thank you. Very pleased.
I have been to Bethalto Family Eye Care twice and will be my first choice in eye care. The scheduling was easy and accommodated my schedule not theirs. Very professional and friendly staff and Dr Atwood explained exactly what tests she was performing and what they were for. I was never under pressure to buy anything from them and left with the satisfaction of having a complete and thorough examination. I would recommend them to anyone who is in need of eye care.
It was an excellent experience as it always is. Dr Ellison and the staff are always there to take of our needs. They are like our medical family. We are really going to miss Mark. He is a jewel.
Love the doctors!! They are very dedicated to making sure every detail is checked out. The staff is awesome too. Very friendly and professional place.
Great friendly competent service. Wont sell you new lenses if you dont need them. VERY CLEAN!
The staff is extremely friendly and my appointment was thorough and quick. Highly recommend.
Very knowledgeable, friendly and helpful staff. Makes me feel very comfortable during my visit.Extremely thorough.
I have been a patient of Dr.Ellison for almost 20 years now. He has taken phenomenal care of my eyes since I was 6 years old and has never been anything short of incredible. He is friendly, caring, knowledgable, has a great sense of humor, and is fantastic with people of all ages. If you cant see just how amazing Bethalto Family Vision Care is, well, you should probably get your eyes checked. (;
Great service after 3 different appointments due to my new insurance getting things fixed. I will be happier when I get my glasses after I lost mine due to a fire.
Bethalto Family Vision has always been courteous and respectful. They are extremely thorough and professional. Dr Atwood and the entire staff are first class people.
I had a great experience at Bethalto Family Vision Care. I appreciate Dr. Atwood taking the time to make sure I was 100% happy with my contact choice. Every team member was very helpful with scheduling appointments and answering questions!
The staff and doctor were awesome! I would recommend them to anyone. Also, great selection of eyewear.
Great eye Doctors and employees!Best place around
As always very professional and helpful.
The staff is always polite. Dr. Ellison really listens to your concerns and addresses each one of them.
The doctor is really knowledgeable, friendly and nice. Along with the staff. Would recommend them to everyone. 👍👍
Love the personal attention and commitment to correct prescription...every time
After being a patient for more than two years, bfvc not only meets, but continues exceed my expectations. Their imaging technology is definitely worth the visit and Dr. Atwood is very knowledgeable and thorough in her exams. Their patient portal is also very convenient and helpful.
My husband and I had the most thorough examination that we have ever had from Dr Atwood! Everyone is so nice and helpful! So very glad we decided to go to Bethalto FamilyVision Care!
Always professional, friendly, and courteous. Couldn’t ask for a better experience each visit.
Always the best service! Everyone is friendly and helpful!
Mark Ellison is the best. Came in on his day off to check me out.
Friendly thorough and very nice atmosphere loved chatting with the girls
A very pleasant business and staff. Every employee goes the extra mile to provide excellent customer service
Great place have been coming here for about 15 years, awesome staff fair prices, it’s all good!
They are the greatest Ive never had a complaint
Dr Ellison and staff are wonderful. Always courteous. Large eyewear selection. Cutting edge technology for checking your eyes is available to screen for more than just glaucoma.
WONDERFUL EYE CARE,VERY FRIENDLY PEOPLE ❤
Everyone is wonderful who works there. A great experience!!!!!
Great service from check-in to check-out!
Great experience every time I go.
Always friendly & helpful.
Dr. Ellison and Dr. Atwood are THE BEST Opticians around. I would not trust my family members anywhere else...
Great services by very friendly staff.
Went in for an injury without an appointment and was seen right away. Figured out the problem and feel much better.
Dr.Lynley Atwood is the Worst eye doctor ever! First off let me say,I called the office and ask if I was seen for a contact exam would I get a pair in office and be able to order that day for work.They said that was completely workable and got me in the next day.I was told it would be 70.00 and whatever the cost of the contacts I picked were.I said that was fine.I get to the office and was taken to the back by a young man just moments of being there.He then took me to a room where Dr.Atwood would see me.Now this is a small office.Upon my waiting in the room,I was put on the back burner because her house cleaning was more important. She was ordering carpet cleaning and vent/duct cleaning for a house they needed to move into soon.Heck I even know now she has 4 bedrooms 1 hallway and a staircase.So that right there is a bad start. Then she reviews my eyes.After completion she informs me she wants me to trial 1 pair,then come back trial another pair and do 2-3 more office visits!? I told her I could see with the pair she gave me and I just want to order contacts,she said no.I asked for my prescription, she said no because she didnt know what she wanted to put even though I said I can see.So I was charged 70.00 for 1 pair of 1 month trial contacts.Absolute ludicrous! On my receipt it shows my eye and vision exam were normal with no abnormal findings and what it was so why did she want me to keep coming back and fourth for? To waste my time and money is why?! I would have never went to this doctor if I knew she was going to refuse to let me buy contacts!!!!!! I will NEVER recommend this eye place to ANYONE EVER!
Friendly staff, good service. Less upsell would be nice though.
Very professional, thorough and friendly .
67 years old and hate going to doctors but I actually enjoyed my visit there.. Very professional and friendly!
Very friendly! Prompt, and easy!
Superior products and services.
Great as always!
Family run
Amazing staff!!!!!!!