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Tri-State Stone Co
8200 Seven Locks Rd, Bethesda, MD 20817, United States
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Tri-State Stone Co

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Review №1

Had a good experience. Guy on the phone helped me get the right aggregate for my project and scheduled delivery. Guy who delivered materials was a little earlier than I was planning on but did an awesome job putting my stone right where I needed it through by masterful driving through the back alley. I barely had to move it to its final place. Overall, satisfied and will return for future aggregate/stone needs.

Ja
Review №2

I really wish there was some attempt at signs to identify/price the products and perhaps some guys wandering around offering to help move stones around. Other than that, it was fine.

no
Review №3

Its ok good selection of material but no parking and staff is not that good.

do
Review №4

Never met a more rude, and dishonest bunch! Be smart and take your business elsewhere, like I did!

Ja
Review №5

Really a great place to get stones, cement block, gravel, and brick. No frills yard with great customer service. Do not expect a full service concierge type place. This isn’t it. Drive in, load your own stuff, pay and take off. Great prices and much better than a hardware or home improvement store. I will definitely be back.

Al
Review №6

Love this place. As a DIY-er, it’s a little intimidating to go for the first time (see Mike Coogan’s post for advice). But everyone I’ve dealt with has been super professional, great service. It’s become a treat to get to visit my favorite quarry.Deliveries have always been super prompt, often within a day or two.

Fo
Review №7

Good prices, very helpful staffEveryone is friendly everytime I go there

Ea
Review №8

This place is great. They have gravel, stone, slabs, and generally everything you could want tangentially stone related. The people who work here were very helpful.

Da
Review №9

Great place they have all your stone and Masonary needs

mi
Review №10

Really disappointed with the phone customer service i received regarding the best stones to use when building a firepit... this should have been a question one could be happy to explore with a new client... instead, youve lost a potential loyal, consistent, frequent member of your companys family...

Ed
Review №11

The worst customer service ever experienced.They are rude and not trained to deal with unexpected issues. One of the counter employee look like a homeless.They charged me twice for the material I got.It took me not to long to understand what kind relationship this company has with their customers.

Mi
Review №12

Great place to buy everything from large stones to pavers to sand and gravel. The staff here are salt of the earth and this place is definitely worth a visit if you’re into rock because it’s an actual quarry.Tri State Stone is a large property and takes a little bit to figure things out but the staff is awesome and the selection is unbeatable.Here are a few tips to help navigate it:You always get the materials loaded up first and then pay. The top of the property has mulch and stone by the pallet and the bottomhas sand, gravel, CR6, and a ton more stone to choose from. The staff can help find whatever you need or provide prices. It’s an active mine with equipment moving around so drive carefully. Loaders/heat equipment has the right of way so drive carefully around them and don’t assume the drivers can see you if you’re walking up asking for something.If you’re a homeowner without a truck just looking for sand, Delaware gravel, etc, you can purchase sandbags for 50 cents, fill them up, and pay by weight. The way to do this is to enter the front of the property, drive down the hill towards the trailer, drive onto the scale in front of the trailer and record your vehicle’s total weight. Go inside and purchase the bags. Go outside and fill them with whatever you’re picking up. Drive back on the scale, record your weight, and subtract the previous weight to get your material quantity.If you have a truck and want bull material like mulch or gravel, there are two scales. The mulch scale is at the top of the property and gravel scale is at bottom next to the trailer. When you drive in you’ll weigh your truck (you don’t need to check in with anyone, just go onto the scale when it’s free), then find someone driving a loader and let them know what you want and how much. Don’t park right next to what you want because it makes it hard to maneuver equipment. In order to not wreck the shocks in your truck, the loader operator will try to get the bulk of the material as close to your cab as possible (so backend of truck isn’t overly weighed down). To prevent rocks from touching back windows yo can drape tarp there so it protects back window and is held down by material. When you’re loaded, weigh the truck again and go into the trailer and pay. You need to calculate the net material weight (ending weight minus starting weight). On the way out, show your receipt the the person near the front gate.The materials at Tri State Stone are high quality, fairly priced, and they have the best selection in the region. Definitely worth a visit if you have a home or work project.

Ja
Review №13

Terrific place to pick-up, purchase and have delivered your stones/boulders. ive used Tri-State several times over the past 5 years and always been extremely delighted. unbelievably large selection - i felt like a kid in a candy store. staff are very knowledgeable, upbeat and helpful. recommended to friends who also raved about their experience - and very fair prices!!

Wa
Review №14

A cool stone yard that has tons of materials on site. To get to the sales office you need to drive down the hill to a trailer. The staff here is super helpful and talked us through all the options for a flagstone hearth were looking to build. We looked at all the various options they had, but in the end didnt go with tri-state. We decided on getting a 6x24x1 slab and tri-state couldnt get us a piece at this thickness for the size. Its definitely worth a visit here for your stone needs though.

Ch
Review №15

I went to Tri-State for the first time the other week to select some veneer building stone for my remodeling project. Their selection of stone and other materials was exceptionally good and the staff, especially Jake, couldnt have been more friendly and helpful. I would definitely buy from them for my future building needs.

Je
Review №16

Great crew. Friendly and helpful service. A pretty cool site to see and roam about.

Es
Review №17

The staff can help find whatever you need or provide prices

Wi
Review №18

Good

Ca
Review №19

Want it to return an item recently purchased. The sales screw began running jokes that the item was used and washed for return. Very unprofessional sales crew. Was going to make a large purchase but decided to walk out.

Jo
Review №20

As a landscape company serving residential, commercial, and federal government properties for over 20 years, we’ve come to rely on Tri-State’s very dependable service and highest quality stone material. The Carderock stone from their on-site quarry is our choice stone to build custom walls and other masonry projects. A trustworthy vendor John Shorb Landscaping can highly recommend.

D
Review №21

I feel very lucky to live near this quarry. After we renovated our house several years ago, the backyard was a mess. We knew we wanted a koi/turtle pond and we had water drainage issues around the house. We needed rocks - and tons of it (literally!). I called around and found Tri-state to have the best prices and they were extremely nice and helpful on the phone. When I visited, I found a working quarry, not a showroom, busy and full of contractors as well as help within easy reach. It is no-frills, but I didnt feel I needed to pay for frills. When I had a question, it was answered with no hint of condescension (oh, yes, I am a woman, if that matters). Over the years, Ive regularly visited this quarry to the point that they recognize me. Sometimes I do the work myself and sometimes I hire a contractor to help me with the labor. Ive had pallets delivered when it was cost-effective (walk around and tag the ones you want), contractors to pick up material, and lots of times just loaded the material myself into my van. They have a nice variety of material available. Weve used lots of Pennsylvania field-stone for a retaining wall (capped with bluestone); Pennsylvania boulders and stones for our pond. Weve used smooth river-stone through dry-river beds and for landscaping/water control around the house and driveway (great look). 18x18 walkway stones, Carderock chips for drainage, sand, you name it. A true gem of a company.

Da
Review №22

I have gone to their yard in the past and purchased gravel that I bagged myself. This is the way to do it at Tri-State Stone. Inspect the material yourself, load it yourself, and transport it yourself.Unfortunately, last week I trusted their price list published on the internet, along with their local delivery service. That was a mistake. I needed topsoil to redo our frontyard, so I ordered what they list as House Blend topsoil on their price list. When I called to order I was assured it was good soil mixed with 50% leafgrow. Well, its not. It seems to be quarry dust with at least 10-15% pebbles and stones.Im giving them three stars instead of a lower rating for two reasons: first, Ive had good experiences in the past when Ive visited the location myself, inspected the material, loaded it and transported it. Also, they encouraged me to check the topsoil myself before purchase, but I did not have the time for that trip. My mistake.But the key issue here is that their published price list (on the site) lists House Blend Topsoil and they represented it on the phone (before purchase) as good soil mixed with 50% leafgrow. And thats why they deserve only three stars, at most. When I called to complain (afterwards), a representative said he refused to change the topsoil name on their site, even though he agreed its not topsoil. Its our fill dirt we get from the quarry and yes it has a fair amount of rocks and pebbles. But we do mix it with leafgrow. Lots of people love it.So, again, Tri-State is a good place to buy stone, pavers, and gravel if you know what you are doing, you inspect everything yourself, you load everything yourself, and you transport everything yourself. But do not trust their website, especially their price list.

Ni
Review №23

They lost our order, never delivered, and were very rude about their screw up. Zero customer service. In fact, they acted like we were bothering them!! LOSERS. Will never go back

Ro
Review №24

They have everything I need for stone work. Reasonable prices.

Ay
Review №25

I AGREE WITH ALL OF THESE REVIEWS!!!!!! EXCPET, ALLL OF THEM!!!!!!!

Fr
Review №26

Bad customer service

ta
Review №27

Very good

Da
Review №28

I like to buy there I find what I need and in the box they are kind

Ma
Review №29

Very good place for contractors

Ka
Review №30

It has everything👍👍🌹🌹🌹🌹🌹

gu
Review №31

Excellent materials and prices

Jo
Review №32

Customer service and material prices

Information
25 Photos
32 Comments
3.9 Rating
  • Address:8200 Seven Locks Rd, Bethesda, MD 20817, United States
  • Site:http://carderock.com/
  • Phone:+1 301-365-2100
Categories
  • Stone supplier
  • Landscaping supply store
  • Masonry supply store
  • Mulch supplier
  • Quarry
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–4PM
  • Wednesday:7:30AM–4PM
  • Thursday:7:30AM–4PM
  • Friday:7:30AM–4PM
  • Saturday:7:30AM–4PM
  • Sunday:7:30–11:30AM
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