Great experience buying my car there. Fred was awesome and super helpful from the first call. Traveled almost 2 hours for a specific car but well worth it. Over all was a fun pleasant experience, not at all stressful or overwhelming. If you want to have someone awesome sell you a car, come here and ask for Fred!
Sold us a lemon false names and false information James Williams and Frederick are not good sales man make sure you take machanic with and make sure all paperwork is ligite the falsified information on our contract now we have a vehicle thats been in the shop about a yr now out of two years of finance. Now we stuck on back pay with no car and in massive debt... I do not recommend this place to anyone n if u go make sure pls take your machanic to thoroughly inspect and check vehicle
This place is just a huge scam! My husband bought a jeep from off of their lot with a warranty that they sold him But a day later we were having problems with the engine light coming on took it back since it was under warranty several times each time they gave it back the light would always come back on then we ended up having to pay an arm and a leg got a garage to fix the problem because they could not. One of the times we dropped his Jeep off to have the problem fixed they gave us a different car off of their lot to drive which was also having problems with his headlights I did a quick Google search and it popped up that it was a factory recall so why did they not do anything about this other vehicle getting it fixed? We actually had to pay a garage to fix the engine light problem when it came back on the last time because all of a sudden they told my husband in order for him to the finance to get the jeep they actually had to remove the warrantee off of it because supposedly the bank wouldn’t cover it for him. We have had this jeep for about three years now it’s nothing but a headache when he drives over 50 to 60 miles an hour constantly shakes we couldn’t figure out this problem and we’ve had it to several different garages. Then he went to go get it inspected this year and that’s when we found out the bigger problem that there is a whole bunch of rust throughout the entire under body of the jeep and instead of them fixing it before selling it all they did was sand it down And paint over it. So now my husband has a GP still paying on that he can’t drive that just sit in our driveway cannot wait to be done paying on this headache because we will be getting rid of it right away!! I tell everybody I know not to go to steel city auto and not to do business with them they’re shady they are scammers they only care about making money for themselves if you have a family do not purchase a vehicle from them because it most likely will not be safe!!
One of the best car buying experiences Ive ever had. The salesmen are super friendly and welcoming and very helpful. I had the pleasure to buy with Chris and he was incredibly nice and made me feel comfortable. Cars are affordable and clean. I would 100% recommend this place to anyone looking for an affordable monthly payment with low money down.
Interesting reading many glowing reviews, not sure if fake or not. I stopped by this place to check out a 2006 4Runner they have had on their lot for awhile (6 months or so). The older Gentlemen who I first spoke with was pretty down to earth. Upon going over the vehicle it was apparent it was in some sort of front end accident, and still had paint damage. When I opened the tailgate a very large volume of water came spilling out and it continued to drain for about 3-4 minutes (no joke). What made it even funnier was the access panel on the inside of the tailgate was missing.. and there was a hole punched in the plastic liner which was where the water was pooling behind. Moving the tailgate produced more water.. so buyer beware on that 4runner it was still draining when I left it. I went to speak with the office to get a general ballpark on price.. I was then told what market value was and that truck was very well priced. Even though that was $2k over NADA and even more when using dealer book value. Manager was pretty stand offish when I pointed this out. And this was not factoring in front end damage and kiddie pool tailgate issue.Summary.. buyer beware with these guys 2 stars because the initial salesman I spoke with seemed pretty on the level.. but I cant say I would bother going back.
Great experience. Friendly staff. Jason and Efrain worked the whole deal out via email and text message. Drove well over an hour to pick up the car that I wanted, because of how well I was treated beforehand. Highly recommended dealership. Thanks guys! I’m loving my Jeep!
If you need a reputable dealer, without the nonsense, and honest reciprocation. Deal with a dealer without a front. No cutter. A subsidiary of a major dealer. No middle man. Speak to Chris Mink. The newest player on the team, with the most seniority in the game.
So far so good. Got a better than fair price. Good folks, there. Id absolutely recommend going there for a fair price and great service. Kevin is the guy I dealt with... ask for him.
I just purchased my car from Kevin and it was most painless and very pleasant experience I have ever had buying a car. Everyone I encountered at the dealership were fantastic. Thanks for helping me to get into a new car I appreciate all you did to make it happen. I will definitely recommend you to my friends and family
I called to inquire about some cars that I was looking for and a gentleman named Efrain was able to help me and tell me what they had on the lot and the prices. I asked about trading a car in that I still owed money on and he said they would accept the trade in and that he would personally make sure I got the most money I could for the car. When I didn’t find something that I liked on their lot he offered me to look around and if I found something I liked to contact him and he would go out and purchase it for me so that he can help me out through my buying process. It’s sales people like Efrain that give me confidence when shopping for cars that I won’t be taken advantage of and that he is there to meet my needs. I highly recommend this dealership and from personal experience I recommend working with Efrain as I feel he has your best interest while you go through your car search.
Very professional, patient and honest. Everyone was very knowledgeable in advising me with all my questions. Icing on the cake: Price was amazing saved thousands of dollars, am very pleased!
Kevin and Jeff are beast. When other dealers say we can get you in a car no matter what its bull or they need a huge deposit. Kevin was honest with me through this whole deal, and they DID get me in a great car for what I had down. They got the job done, busted their butts and did exactly what they said they would. Id give them 10 stars if I could. I highly highly recommend going here. 👍👍👍👍👍👍 many thumbs up guys! Ill be back for sure! And anyone seeing this, go there, dont hesitate!
Every time we have a customer that is ready to upgrade or add a vehicle to the family, this is a place we recommend to go. Every customer has been greatly satisfied with the service, experience and purchase of the vehicle. Nice to have a local business for our customer to purchase vehicle so we may continue to service them. Keep up the good work guys.
Just bought a car. They are easy to deal with and we were only there 2 hours. Dont know of another dealer that quick. Very polite and thoughtful of us.
Great place. Jose Garcia and the guys went above and beyond to get me in the vehicle I wanted. Best car buying experience I’ve had. Even after the sale they helped with an issue right away and took care of it. Thank you
Chris at Steel Auto was so very knowledgeable & helpful with making car shopping a breeze! Would recommend going there if you’re looking for a good car for a good price :)
My hubby and I just financed our new car from here today. Jose was awesome, super helpful and didnt let our crazy kids bother him haha we found an awesome car that fits us perfectly. We cannot thank them enough!
Great group of guys! Geoff is a stand up guy. I got a used truck here, ran into an issue after a few days, and they helped me resolve it! I love my truck and I would definitely buy here again, thanks!!!
I stopped in on my way home to shop/look around and from the handshake and introduction Vince made my experience truly No Hassle The entire staff was pleasant as well. Walked in looking, came out driving. Definitely would recommend Steel City to anyone looking to buy a car. Thanks Vince!!!
Amazing.helpful besides being so great it was a fun and warm place. I cant express my gratitude to jason and jose for all you did to help me today. Appreciated more than you know.I HIGHLY RECOMMEND your place to buy a car.i came out with a ton weighed off of me for just the way you treated me with kindness compassion and personally.Thank you very much for all your time and patience i had a good day 😉😉 Debra i rate 100
I would definitely recommend it, the Costumer Service is Super Nice they help you find what you need and what you like... We give our car in trade in with out a problem, and we got a proof for a SUV. Also the Price are so affordable that you can drive home with anything you like. Thank you Chris.
DO NOT buy no cars from Steel City-Auto i had a Nissan Rogue for 3 months and the transmission blew on me ‼️‼️‼️ they told me they’d help me out and never got back in touch with me 😂 i had that car for 3 months... 3‼️‼️‼️ now I’m stuck paying a car off that i can’t even drive 😣 and at that i went to go talk to the boss man and dude couldn’t even see me, had his new employee take me outside to tell me he’s “busy” when he clearly wasn’t and that since this is and “old” incident he can’t do nothing for me even though I’ve been in there multiple times and they told me they were just waiting on the “thumbs up” so they can release me out the contract....which never happened!! I asked for them to just pay for the towing back to my house and they won’t even do that! They also tried to get me to put down for ANOTHER car instead of helping me out with one car m already in debt with! I’m 21 living on my own no car and Now im in extra debt i don’t need to be in!!! What’s the point of a 6 month warranty and it does nothing for me
The team was pretty straight forward and honest. The no BS approach to car sales. They answered my questions and were very accommodating. It was definitely not the usual car buying experience, as it was unusually good.
So I must say buying a car from them was easiest car buying process I ever had!! I purchased a vehicle from them almost 2 1/2 weeks ago for my fiancé. The salesman who sold me the car Jose was very nice, honest, & welcoming! We had our very active 15 month old son with us as well & that didn’t seem to bother him at all lol. There was no beating around the bush, the exact numbers he told I would need to put down on the car was exactly what was needed! The car we bought is in VERY good condition with low miles, & we got it for a great price. My fiancé loves her new car & we will definitely be back again.
We bought a car we had a situation with it Kevin and Jeff bent over backwards to keep us happy, really great guys and backed up what there website says and put the customer first and now we have a great Toyota highlander we love my hat goes off to a great bunch of guys I would recommend steelcity to all my friends and family truly a great place to do business!!!!!!Thanks guys you rock!!!
I’d recommend Steel City Auto Sales if you looking for a new car. Great customer service and definitely works with you!
Great place to buy a car! Stress free, extremely helpful and accommodating. This is the second car Ive purchased from salesman Kevin Toomey and I loved both vehicles! He makes car shopping easy, painless and entertaining lol. Great guy, definitely check him out if you are in the market for a dependable vehicle.
Five stars to Jason . He definitely is one of the best if not the only best sales man today . Definitely not in the business to rip anyone off .
When looking at the car I was interested in, the check engine light was on. My sale was contingent upon them fixing the problem . I was told the problem was due to the vehicle having a very low amount of fuel and that it triggered the check engine light to come on . I was also told if the problem happens again to let them know . The very next day the light came back on. To be safe I took it to my own mechanic that specializes in BMW for a second opinion . I was told it was the knock sensor and that the sensor was reset 6 times. At that point I did not trust them and definitely not their mechanic.That being said, I wasn’t going to take it back to them for the repair. Total was 550 for the knock sensor to be replaced, I called to let them know exactly what happened and why I went somewhere else . I was told to send a copy of my bill and he would “see what he could do “ I did as requested and never heard another word . I sent another email and still nothing. That’s poor customer service . I didn’t ask for reimbursement, he offered ..then can’t email me back. I would not recommend buying a car there and if you do definately take it to your own mechanic .
My situation like others was not the best. I called and spoke with Kevin and he sounded confident that he could help me and get me a car. I needed one so bad, he was quick and kind and needless to say he got me a car and I dont feel horrible for getting it b/c its cheaper than my phone bill. Jeff checked out my car when I called about something rattling, he drove it, heard it, and fixed it the next day. I am appreciative for my experience with these gentlemen and would suggest them to anyone. As a matter of fact my step dad bought my sister a car from them right after we got mine. Still a great experience. Thank you Steel City Auto Sales!
Where do I begin. First of all, these are the most honest and funny salesmen I have ever worked with. They truly make buying a car a fun experience. Kevin Toomey, one of the salesmen at SteelCity not only hooked me up with a beautiful Benz, but also became a very good friend. He went out of his way to search all over the east coast for the car that I wanted and went above and beyond to make sure it was delivered to me in perfect condition. Now, family and I have become regulars and will only buy cars through Kevin. He is honest, hardworking, and puts your mind and money at ease.Thank you brother, you made my dream come true at 19.
Great service. Not pushy!! Jeff was fun to work with. Highly recommend for your next used car!!
Efrain Lopez was extremely helpful and attentive. He made my experience very hassle free and smooth well definitely be returning to purchase a car from him!
Mice friendly salesman and a great selection of used cars I recommend going there
Got my Steel on Wheels here! Kevin was awesome. Very happy with my new truck!$*
If you need reliable car steel city is the place to go. You will be happy on driving out with dream car.
I like this place for one salesman, Fred rankin, hes honest, cant speak for the rest of the place. They make financing easy and get you approved even with bad credit.
We went over on 4th July weekend just cruising around looking at car for my husbandThe sales guys came out he was so no nice we end up buying the car from him right on the spot with no pressureOne of the sales person we ever met
Made buying my car very easy and they were very friendly. Really awesome loan rate and made everything easy for me and my family to get a new car
Picked up my dope TSX and it drives great, love the car Efrain! Thanks for all the help.
The young and handsome dealer kevin Toomey and his team blessed me and my daughter with a wonderful brand new 2016 subaru impreza. These guys are six stars in my book. Thanks again for all your help
Very nice friendly knowledgeable guy helped with the process explained everything no hidden amounts straightforward thanks again Efrain
My transaction was handled in a prompt and professional manner, and I can easily say that I highly recommend checking out Steel City Auto Sales.
Went all over town lookin for a car thes guys were the only ones who made it happen! Not only did they make it happen but i have a beautifull BMW which ive always wanted. Go check em out and tell them Sims sent ya!!!!!
If your looking to buy a car i definitely recommend this dealer and asking for Efrain. He made everything swift, easy, and stressfree!!
These guys did the bait and switch. Now they keep calling me to try and sell me a car that is way out of my price range. I was not happy when I showed up to my apointment to test drive a car, after driving 45 minutes, to find out that they sold it right after I made my apointment and no one called to inform me of this.
Very helpful salesman, overall great experience.
Great customer service fred was very nice they help me to get what i wanted and i got it i will recomend fam and friends anytime
Fast, easy, and honest. Great experience with Kevin!
Understood the terms and conditions of the vehicle . Also presented on the car with papers stated guaranteed to pass inspection. Price looked right. Paid money in and found out my 2 year lease was EXTENDED to 5 and the car not only failed inspection, but the amount of damage that came with the car was not listen in the car fax. Was told after we pirchased the car there was a problem with the gas gage. We do not know how much gas is in the car when it goes past half a tank. To fix everything on this car is 3 times the sticker value. They,do not inspect their cars when they get them in. Our car had a defective motor mount that crushed my drivers steering fluid which,newrly caused two,accidents! They,claimed they had someone look it over, more like look,over it. Car is not worth the price tag it has now became and now a burden on us and family that have to help us get around now! Car in undrivable and only had ot for 3 months. Save your money. Shop around! Sales rep refuses to get in touch with me and i have called and addressed seveeal issues timetime and time again. Credit acceptance is a joke and nonstop harassing phone calls to use their payment matrix!
The best car .clean good condition.
Great place love em!
I bought a vehicle from them a month ago and in that time .. the park assist had malfunctioned .. the passenger side mirror has fallen off and recently I noticed that the car is leaking oil .. I’m highly disappointed in my purchase from them and will now only buy from big name dealerships because it seems like these small independent dealerships just want to rip you off
Cant believe I was approved for the car I wanted! Thanks guys!!!!!
Very annoying website.
Nice place
Jeff is the best