First time Public storage customer, and the staff at his location from the time I arrived til the time I left provided the best service by far of any establishment Ive been to. Brianna had always catered to my needs and concerns without hesitation and had always provided for a great experience. The rest of the staff was equally fantastic and had provided same level of care and service as Brianna had. The staff, the storage facility everything was great always clean and someone there to help you. Id recommend this location at 4113 Hempstead over any public storage location on the island. Will definitely be coming back here for any storage needs.
Brianna made our visit pleasant! She was helpful in walking us through different options and touring the grounds to help us decide on what would work best. Thanks for spending the tine with us!Highly recommend!
I’ve had storage units in the past and they were always confusing and a headache trying to understand everything, I came here and spoke to Brianna and she made it completely stress free and easy to get set up in the unit. She answered every question I had and was extremely patient with me, everyone knows getting a storage unit isn’t a good time except when you come here! I will be doing any further business with them!
I had an excellent visit for booking my storage unit. Brianna is a very friendly, Educated employee. Very respectful to me and my father in law. showed us the way to our storage unit - gave us instructions and directions. Highly recommended on all levels. I had such a good experience our cousins are going to be coming to book a storage unit as well. Brianna thank you so much!
I never rented a until before and I called this place and Brianna answered. She sat and listened to my story and was nothing but kind and sooooo helpful. She made it easy to set it up and now that I am ready to move ... she helped me take care of everything step by step. I would recommend this site JUST because of Brianna ... She is an amazing at her job and wish businesses had MORE Brianna’s to help. Breath of fresh air - thank you Brianna ❤️
Brianna was extremely efficient. Showed us our unit, answered all of our questions clearly and accurately. Was very happy not to waste any time because I had a lot of packing up to do! The location is close to my home and I like that we can enter any time between 6 am and 9 pm. Price of unit was within my budget and, in fact, was less than others I had looked at. Glad to review a good establishment.
Brianna is a great to deal with, I highly suggest this location for your storage needs. Ask for her she is so helpful and knowledgeable
I own a tech company and needed a unit to store tools and materials. Brianna made it very easy to get my unit set up. Great experience overall!
I moved from Georgia to Long Island right before Christmas of 2020 which was very stressful after the death of my husband. Brianna at this storage facility was truly amazing in helping me get things under control. she basically held my hand through the entire process and is always there for answering all my questions. She really cares. Thank you Brianna
Girl at the desk (i forgot her name) is really funny and helpful. The place is always clean and very secure. Also very well lit at night.
5 Stars + for Bethpage Storage and Brianna!! Truly magnificent in every way. The most efficient And personable young women!Like having a personal assistant take care of you and your most precious belongings. Thank you!Brianna is Such a bonus to this Clean, safe, accessible place!Highly recommend!
I am very happy with the location and the service provided to me and my family by Brianna. She is always very pleasant and eager to help resolveany issue there may be.
Extremely satisfied with my experience at this location, the staff member Brianna is exceptionally helpful and knowledgeable. I give it a 5 star rating and highly recommend anybody to utilize the same facility, for she was extremely efficient and understanding to my current situation While also being Incredibly thorough on policies and procedures. I look forward To utilizing this company for future business.thanks again Brianna !
Steffan was very helpful and informative. He’s a big part of why I decided to use Public Storage at this location. Thanks Steffan!
This location is great, plenty of stores and restaurants around. Staff was pleasant professional and very helpful.
Just had a great experience moving in today with Steffan’s help. He was very thorough explaining all the policies, courteous, and best of all, quick. I was in and out in less than 30 minutes. The storage unit was bigger than I initially expected, clean, and the price was more than fair. Thank you Steffan for your assistance.
Brianna is awesome!! Always has a smile on her face whenever I come into the office. Pleasure to deal with her whenever I come here.
When I chose this location it was merely the accessibility, but after meeting Vinny and Brianna I knew I made the right choice. They were very friendly and professional. They took their time to answer my questions and make me feel welcome. These two young people went out of their way to help me since I had been through so much recently. They were kind and considerate. I thank you for employing such wonderful people.
Brianna is extremely professional and has great customer service skillsI would recommend her to everyone
I recently stopped into this location to look into a storage unit after moving into the area. The level of customer service shown by Brianna and her staff made me go NO WHERE ELSE! even though I was just asking, she made me feel like there was no games, no gimmicks, and even made sure I knew how to properly pack my stuff. If I could move more than 5 stars, I would!
Brianna helped me last month find the perfect unit. She has been a pleasure since!!
Came in to buy some boxes and get some information on a 10x10 unit. Spoke with Brianna and Vinny, they were extremely helpful and professional. They went above and beyond to answer any question I had and assist any way they could. I’ll definitely be continuing business here!
Brianna was very helpfully and lovely girl, she went above and beyond with her customer service skillsIt is always a pleasure dealing with her at the bethpage property 4113 Hempstead turnpike I wish there was more then one of her cause she is awesome
BriannaS THE BEST........ gave us the best possible service made it fast and simple this is the place to rent a storage unit and get all your questions answered,she was fantastic help and made our job easy..............Mark G
I came in for a price out on a unit for my motorcycle the property manager of this location Brianna helped me from the moment I walked into the moment I walked out she made me feel very comfortable my decision and I cannot wait to do future business here
Twice I have rented storage at this location and both times Brianna has been amazing nice and so very helpful! She is a gem!
Great experience here! Brianna was fantastic, so sweet and helpful! I will definitely be using this storage facility again. Thank you again for all of your help Brianna!
I have been dealing with Brianna for years now since my doctors office rents a unit at this location. Everytime I come into this location Brianna is always very professional and helpful with a smile on her face. It has been a pleasure dealing with somebody whos so friendly and cares about her customers and their situations. Thanks again Brianna for everything!!!
The property manager, Brianna, is simply AMAZING. She made the process so easy and stress free that if I ever need a storage facility I would go back to Bethpage Public storage. I will be referring friends and family too.
Folks, I had a great experience while using this storage unit. From getting me started for my move in to the unit (i.e. boxes, furniture coverings, wrap, etc.) straight through to the completion of my use of the unit. Brianna and Vinny were incredibly helpful each step of the way. I will use this facility again should the need arise and I highly recommend this facility for anyone in need of a storage facility.Thank you
Continuously surprised with how well Brianna helps me every time I am there. She’s absolutely amazing 10/10 recommend!!!
We trust all of our stuff here because we know Brianna is watching over it/taking good care ....my mom has rented a unit out here for years and we will never hesitate to recommend anyone to this location knowing Brianna is there !! In the past, I was super skeptical of using a storage unit, but Brianna assured us from the get-go that we would be in good hands and hasnt let us down since !
Had an amazing experience for a first time renter. Vinny was absolutely amazing and took his time with me. Recommend this faculty!!!
Vinny and Brianna are a great team! Came in to buy boxes the other day and left very satisfied! Thanks guys!
Was very happy my husband and I came here.We came in to just get a couple boxes and tape, ended up needing almost the whole store! Brianna and Vincent were very helpful. I Came back 2 days later to grab more boxes and Vincent remembered who I was and even asked how the move was going. We don’t even rent here and were greeted by friendly faces.
Came here to buy boxes And glad I did! Vinny helped me And I got all the boxes I needed. Very customer service oriented over here and Vinny even went above and beyond to help me carry out boxes to my car.
First time using Public Storage. Brianna made everything extremely easy and was very patient with me as she answered all my questions. I would recommend to all to come in and see them for all their storage needs.
Vincent went above and beyond to help!!! Came in to see what they had at this property for business and one unit was a little too high in price. The guy really cared and helped me find a drive up unit in my price range at a closer facility to my business. Very happy with my experience.
Brianna was fabulous. She was efficient, knowledgeable, friendly, and super helpful. She made our experience so easy from start to finish. She’s forthcoming about what you need, issues you may encounter and what is necessary. Recommend this storage facility for sure!!!
Rented a unit today online, when i got there i had an issue with the lock. Brianna was on duty and was FANTASTIC!!!!!! She ran back and forth to help me get my issue resolved. A+++++ customer service. Will highly recommend this location to friends and family.
5 stars for Brianna! She is nothing but professional and helpful when it comes to all of my questions and concerns. Would highly recommend!
First time needing to rent a storage unit. I chose this location specifically based on other user reviews especially the manager Brianna being so helpful and knowledgeable. Luckily she was there when I went in. Super nice,helpful and explained everything in detail and answered all my questions. Did not pressure me into anything and made it a pleasurable and easy experience. The property is very secure and clean. Very happy with my choice.
Love this place! The store manager Brianna is professional, funny, genuine, and knows her customers like family! She knows her stuff, and will always make sure you get the best size, price and materials to make sure your stay here is as safe, secure, and easy as possible. She has years of experience and the cleanliness of her property and buildings reflects her passion for what she does. Go in for a great experience, and have a few laughs with Brianna, and become a part of the public storage family :) enjoyed my experience 100%
Excellent service. Vinny was fantastic. Its clean. Most of all, I feel safe leaving my personal belongings there. Thanks for all the help from corporate to getting me settled.
Excellent customer service and immaculate storage unitUpon entering, I was cheerfully greeted by Brianna. She was very energetic, professional and knowledgeableAll my questions were answered, I was able to view the storage units.The process to secure a unit is very quick and easyThe store building and units are immaculat
Brianna is awesome. Her attention to my questions and professional manner is why I chose this location...if I ever have another storage need it will be at this location.
I am very satisfied with my experience here! My husband and I recently vacated and Brianna was more than helpful and informative of everything that we needed to do to get our belongings out. I Would highly recommend using this property!
Brianna went above and beyond for me. I’ve never had such great, enthusiastic customer service. She was so clear and transparent about everything, and knowledgeable of the integration of the Public Storage system and it shows. Got me a great deal.
Dawn is fantastic. She returned my calls promptly. Was very professional and knowledgeable. She was an absolute pleasure to work with. She got the job done ! Again she was great!
Nice and secure place. Vincent was such a great help with our move in.
Came to this property to look at a couple of storage units with my wife and had the pleasure of meeting Brianna and Erik. They were so welcoming and very knowledgeable of what size unit I will need in a few weeks when I move. I’d give them 10 stars if I could!
My Mother has been storing her items here at this location for a while now and when I called in to check on if she owed any money I spoke with Brianna today and she couldnt have been anymore helpful and polite. She was an absolute pleasure to work with and I know that my moms items are in good hands at this facility with Brianna in charge. I will continue to recommend this Public Storage to anyone that needs storage!
If you Love having a reservation only to find out that it means absolutely nothing, then this is the place for you ! If bait and switch is your thing (reserving one type of unit and then being told on move in day that sorry those arent available ), you will not be disappointed here ! If you like being nickle and dimed with charges (like a $19.00 Lock fee, mandatory insurance, admin fee . etc) go there ! and if you dont care that your rate can change to anything they want, at any time they want, with 30 days of notice (good luck moving out a 10X20 unit full of your stuff in that short of time frame ) then you will be 100% happy here !
I previously rented at another location and stopped in here because I may need storage again next month. Dawn was very helpful explaining the sizing and pricing of the units. Will definitely return when I am sure I need the space.
Had a very pleasant experience at this location. Michelle did a fantastic job showing us the unit options and prices. Her manager Brianna was extremely knowledgeable and took the time to disclose all the information we needed. She took the time to work with us and also did a fantastic job giving her full attention and help when training Michelle on their procedures. Highly recommend this location!
Always a pleasure to deal with. Brianna and Dawn are amazing. They are assets to the company. Always there to put a smile on your face. The units and the location are always clean and neat. Will keep recommending.
After walking out of the Public Storage directly across the street due to rude staff I was very hesitant on coming into this location... let me just say thankfully I did! Brianna was so personable and extremely professional! She answered the many questions myself and my husband had, as well as showing us a good 5 different units to make sure we were happy. Although I am not ready to rent until October I will be sure to come back here as well as send my friends and family here who are in need of a storage container.
We rent a unit & Brianna is always accessible & helpful. We love working with her, she is terrific!
Brianna surpassed the customer service I have received during both stints at Hicksville and glen cove as well. You can tell she understands the needs of the people she serves. As someone who runs a team in their own line of work, it is very obvious that Brianna has the tools she needs for a promising career within the customer service space.
Dawn and Keila were amazing with helping me choose and setup my storage space. This place is clean and easily accessible! Highly recommend!
Very clean facility. Vinny and Brianna are very helpfulI’m definitely recommending this place to friends and family
I’ve used this facility before and everyone on staff is always informative, and ready to help or answer any questions I have. I recently opened up an account and Zakia was very helpful and a pleasure to work with. Would recommend it to anyone.
I went into the bethpage storage today at 4113 Hempstead turnpike, and was helped by Dawn this morning and not only was she super nice and polite but extremely helpful, and I was gonna change my storage location but because of her kindness, hospitality, professionalism, and knowledge and her willingness to help me. I will always stay and return to this location!! Thank you dawn for your help o truly appreciate it!!!!
Staff was great. Very pleasant. Set up the unit online the night before and received a call first thing in the morning. I was very pleased w my experience.
Brianna was excellent, she took the time to answer all of our questions. She is very polite & made us feel very comfortable when renting a storage unit. I would definitely recommend someone to use this place.
I was very pleased with the service that I received from Public Storage. The young lady Cindy was punctual, friendly, and very accommodating. she was very considerate about my situation. She worked very efficiently and professionally. They need more people like that, that care about their customers beyond their job title. Great job! Great customers service!Definitely would rent again.
My husband and I came in to check out the rates and to see the units, we aren’t moving until September but an employee there, Brianna was amazing. She was very helpful and very patient with us and all of our questions. We will definitely be coming back.
I was very pleased with service at this Bethpage Public storage facility at 4113 Hempstead Turnpike. From the time I signed up for a unit to the day of moved out, the staff there and manager Brianna were very helpful, courteous and professional. I want to give extra kudos to Vincent. My father and I were moving out and we were told we needed to move out by the 31st before 5pm to avoid being charged for another month. We were able to move everything out but we just missed the time to officially closed out my unit since we just got there 11 minutes after 5pm. With the help of Vincent, he spoke with his manager Brianna and she was very understanding and waived the extra month charge. Thank you both for the courtesy, professionalism and providing excellent customer service. I was very pleased and would recommend this property to anyone looking for a storage facility.
BRIANNA was an amazing help. She knew exactly what I needed, for the stuff I was storing during my move. She knows her stuff.The process was very easy and simple from, the payments, entering and exiting, and closing out my unit. VERY PLEASED with the service and the facility was immaculate. I couldnt be any more satisfied. I was so pleased with how she handled everything, I even sent my mother there for a unit as well.
It’s was a pleasure walking into this establishment I was having so many problems looking for storage for my things. This wonderful lady named Zakia help me A LOT she was A M A Z I N G! Thank you very very much public storage.
Brianna and dawn were very helpful today. Not only did they help me with everything I needed help with they were soo nice. Great place to store your stuff!
I have been renting at this Public Storage location for over a year. I have had my fair share of customer service experiences throughout my years but I must say that every time I come in to make my monthly payment Brianna the manager onsite always has a smile on her face and an upbeat attitude. Even when she is with a customer she always stops to acknowledge whoever walks through the door which is not common anymore. It is always a pleasure dealing with her and she should be commended for her amazing work ethic. Thank you for everything Brianna!! 5 plus stars!
Family recently moved down south and we previously had two storage units with this property. Just opened a new one today to hold stuff until our house in NY sells and saw Dawn. She couldn’t have been more helpful. The process was nice and fast and she was a pleasure to work with.
Dawn and Brianna couldn’t have been more thorough and helpful with us. They were incredibly communicative with all the details of our unit and such a pleasure to work with. We definitely recommend this public storage facility!!
I just wanted to take a moment and say thank you to both Brianna and Dawn.They were more than helpful to me with my account and they both went above and beyond to make things simple.It’s always refreshing to see that true professionalism still exist.Thank you Brianna and Dawn!!
Brianna is the most helpful, knowledgable person Ive dealt with over at Public Storage. Her customer service / people skills are exceptional and the property is always immaculate when she is on site. She is an asset to the Public Storage team!
Brianna and Sam were an amazing help as soon as I walked into the door. I needed a last minute unit and they helped me with everything I needed. I highly recommend this place!!Came back a second time, Brianna and Dawn were amazing and walked me through everything step by step. Place is very clean and well kept. I highly recommend this place.
Steffan was really helpful thank you
Let me start by saying.....great job by David @ the Bethpage location. From the moment my wife and I walked in he was attentive and helpful. This is the first time we had to use a storage unit and David explained the entire process from start to finish. He asked us some general question on what we need to store and then brought us to the perfect size for our needs. David took the time to answer all our questions and provided great customer service. Thank you David.
Richie and Zakia were very helpful with showing us our first storage unit. Kind and funny made me and my father’s experience great. I would recommend that everyone ask for them and get the best out of your public storage needs. AAAAA+++++ Go now!!
Vinny at this location was very personable. I dragged him around to 3 different units in 2 different buildings and he always had a positive disposition and smile! Great job to Vinny!
I’m am currently moving to jersey and needed a few things to secure my belongings for the move, I came to this location and was greeted by Brianna, who was nothing but knowledgeable of what would be the best for for my move. It was a pleasure dealing with Brianna who made this experience quick and painless ... thank you Brianna for your smiling face and patience with me during my move !!
Excellent service! I came here to inquire about renting space for next month when I move. Anthony was so kind and helpful and even showed us a few spaces to make sure I knew what I needed. I would recommend this to anyone who needs to rent storage space!
BRIANNA, on site manager, is to be commended. Her management capabilities are exceptional. I have been here for 14 years and BRIANNA is currently assisting my move-out date this week. She has gone out of her way to assist me on all levels. I thought my house was clean and organized BRIANNA MAINTAINS THE FRONT OFFICE in an organized and immaculate way... you could literally eat off the floor. I am the CEO of a major newspaper in NYC and recognize talent when I see it. My prediction is that BRIANNA will excel in anything she attempts to do in her future. September 2018
I have been renting at this location since 2003. I have not been to my unit in a very long time. I usually pay my bill over the phone due to the fact I am severely handicapped. However I came into the location to pay my bill this month and the young lady Brianna not only came to open the front door for me but also helped me in and out of bathroom and into my car as well. Erik was also very friendly while taking my payment and helping me since I was unable to see on the counter. Not many young people are willing to help elders especially handicapped ones but these two really went above and beyond for me. I then came back today and a gentleman named Vinny helped me to my unit, roll the door up, and waited with me just incase i needed anymore help. After expressing how much I appreciated all of this Vinny helped me get to the website to write this review.
I was having a really bad day my phone broke, I almost almost got hit by a car,my son Anthony Fuller storage needed to be paid . Brianna told be take a deep breath and relax the harder I push the more resistance I will go threw . She made me smile and I stop relax and my day did get better. Thank you Brianna you are awesome.
Ive had multiple units at Public Storage for the past three years. Brianna is amazing. Anytime I have a question or an issue - she is so helpful. The property is clean and the staff is great.
Dawn was very helpful. I was in and out quickly got some boxes. I would highly recommend this location.
Brianna and Summer made everything extremely easy. They were both wonderful and so helpful. I would recommend to all to come in and see them for all their storage needs. These girls are priceless.
I have been coming to this Public Storage location the last few months to pay for my fathers storage unit. Every time I come here Brianna is always here to help me. She constantly does this with a smile on her face with a very upbeat attitude. It’s a pleasure dealing with such a friendly person, keep up the great work Brianna!
Had the pleasure of meeting Brianna & Joe over the weekend. My husband and I needed a last minute rental and Brianna was more then helpful. Not only was she extremely friendly but she explained everything with a smile on her face. Even with customers lining up she was amazing! Thank you again Brianna for a awesome expirence. Will 100% tell friends to go to this PS and only deal with Brianna!!
Brianna was so helpful answering all my questions and getting me a unit at public storage after my previous bad experiences with different storage companies. She made the process quick and efficient. Thanks for all your help!!!
Just moved in but have used this facility in the past as well. Came back here because its great! I had previously rented at a different facility and was unhappy with that facilitys property condition and staff. Bethpage made it so super simple to move my stuff over to their location and was so fast and helpful with making things happen and accommodating me almost immediately! What a pleasure to deal with and what a wonderful staff they have at this office. Zakia, Matt and Brianna are absolutely amazing! Made everything so easy from start to finish, they were super patient, genuinely care about their customers and were an absolute delight to work with! Great facility, I would definitely recommend!
This location is excellent. Very clean and lots of parking in the back. Brianna was great in getting us pricing and checked into our unit. Would highly recommend.
Vinny was very helpful for what we needed!
I love Brianna. Shes the best
Brianna was a great help made everything easy
I have a few friends who use and have used this location. Everytime I go with them to get or move in things, if Brianna its there she goes above and beyond for us. Shes always polite and very helpful for us.
Be sure to buy your lock from anywhere but them, months paying on my unit, only to find out that i was completely ROBBED, Not One Person had the keys to my unit, just myself, ROBBED, took everything except 4 boxes, DONT BUY THEIR LOCK!!!!
My cousin recently rented and i came back to pick up his receipt. The service was great and the girls Jackie and Jillian were more than helpful. Facility is kept in mint condition. Highly recommend this place to anyone in need of storage.